KPN Vox Novo Office Specification sheet

First
Get started with the analogue terminal
Vox Novo Office

How to use this guide ?
2
How
All default or customized function codes are given in the table of codes in the
appended sheet.
•Keypad •Other symbols used
Numeric keypad. Alternative to action
sequence.
Specific key on numeric
keypad. Important information
OR

Contents
3
Toc
1. Using your telephone . . . . . . . . . . . . . . . . . . . . .4
Making an outside call. Making an internal call. Requesting
automatic callback if internal number is busy. Cancelling an
automatic callback.
2. During a conversation . . . . . . . . . . . . . . . . . . . . .5
Calling a second person during a conversation. Releasing the
second call. Receiving a second call. Transferring a call. Switching
between two calls (Broker call). Three-way conference.
3. Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Call pick-up. Answering a general bell. Send a voice message
copy. Sending a recorded message to a number / a distribution
list.
4. Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Diverting calls. When you return, consult recorded messages.
When you return, cancel all diversions. Activate/disable the
personal assistant.
5. Programming your telephone . . . . . . . . . . . . . .12
Initializing your voice mailbox. Customising your voice greeting.
Personal assistant : reaching you with one number only.
Modifying your personal code. Voice guide language. Helping the
operator station answer calls.

Using your telephone
1
4
Other
1.1 Making an outside call
•Direct N°:
•System short N°:
1.2 Making an internal call
1.3 Requesting automatic callback if internal number is
busy
1.4 Cancelling an automatic callback
dial 9 dial n°required
short number
000 to 999
extension n°operator
OR
Number busy
key “R” on your
terminal

During a conversation
2
5
Other
2.1 Calling a second person during a conversation
During a conversation, to call a second person.
•Internal:
•Outside:
2.2 Releasing the second call
2.3 Receiving a second call
During a conversation, you hear a beep
Consulting the call:
key “R” on
your
terminal
extension n°
outside call n°
key “R” on
your
terminal
Beep
key “R” on your
terminal

2
6
2.4 Transferring a call
•During a conversation:
2.5 Switching between two calls (Broker call)
During a conversation, a second call is on hold
2.6 Three-way conference
During a conversation, a second call is on hold
key “R” on
your
terminal
number to be
called
key “R” on
your
terminal
key “R” on
your
terminal

Sharing
3
7
Other
3.1 Call pick-up
•From another telephone that is ringing:
•From a telephone in your pick-up group:
3.2 Answering the general bell
If the operator is absent, to answer incoming calls to the operator.
number of
telephone ringing
General bell is
ringing

3
8
3.3 Send a voice message copy
3.4 Sending a recorded message to a number / a
distribution list
personal code
select message to copy copy message number to be
called
apply add a
correspond
ent
record a
comment
send message
OR
OR
OR
personal code
correspondent’s no.
or list no.
apply
record
message
end of recording apply

Keep in touch
4
9
Other
If you do nothing, Alcatel-Lucent OmniPCX Office diverts calls to your voice
mailbox.
4.1 Diverting calls
•Immediately to another to another number:
•To a voice mailbox:
•Intercepting a call::
•Not disturb
external No.
recorded
message No.
OR
internal No.

4
10
4.2 When you return, consult recorded messages
The light indicates that messages have been received.
Display number of new
messages
personal
code
listen to
message
previous message go to next
message
call back sender
of message
replay message erase message
OR

Keep in touch
4
11
Ke
4.3 When you return, cancel all diversions
4.4 Activate/disable the personal assistant
personal assistant
to activate
personal assistant
to deactivate
personal assistant
apply
OR

Programming your telephone
5
12
Other
5.1 Initializing your voice mailbox
5.2 Customising your voice greeting
You can replace the greeting message by a personal message
When you lift the receiver, the voice guide asks
you to initialize your voice message service
enter your personal code then record your name according to voice
guide instructions
voice message
service
record voice
greeting
end of recording apply

Programming your telephone
5
13
Pro
5.3 Personal assistant : reaching you with one number
only
personal assistant
select type of
diversion
dial number of a
colleague or your
secretary
dial an outside
line number
dial number of
your mobile or
DECT
activate/
deactivate
transfer to
operator

5
14
5.4 Modifying your personal code
Your personal code is used to access your voice mailbox and to lock your
telephone.
options personal
code
old code
(4 digits)
new code
(4 digits)
apply
As long as your voice mailbox has not been initialized,
personal code is 1515.

Programming your telephone
5
15
Pro
5.5 Voice guide language
5.6 Helping the operator station answer calls
•To activate:
•To deactivate:
3EH 21008 BNBD Ed.01
Languages,
(Number of languages depending
on the system)
apply