Kroy Ttp-245 series User manual

TTP-245/343

Thermal Transfer / Direct Thermal

Bar Code Printer

User’s Manual

Contents

COMPLIANCES .....................................................................................……….. 1

1. Introduction ………………………………………………………………….. 1

2. Getting Started ..............................................................................………. 2

2.1 Unpacking and Inspection.......................................................………2

2.2 Equipment Checklist.................................................................…….. 2

2.3 Printer Parts...............................................................................…….. 3

3. Power on Utilities..............................................................................……. 4

3.1 Ribbon Sensor Calibration .......................................................……. 4

3.2 Gap/Black Mark Calibration.....................................................…….. 4

3.3 Self Test ......................................................................................……. 5

3.4 Dump Mode..................................................................................…… 6

3.5 Initialisation ...............................................................................…….. 7

4. Setup..................................................................................................……. 8

4.1 Setting Up the printer…………………………………………………..… 8

4.2 Loading the Ribbon...................................................................…………9

4.3 Loading Label Stock .................................................................…….. 10

4.4 External Label Roll Mount Installation (Option) ...............…………. 12

4.5 Peel-off Module Installation (Option).....................................………….. 13

4.5.1 Loading the Paper for Peel-off Mode ..........................……….. 16

4.6 Cutter Module Installation (Option) .....................................……….. 18

4.6.1 Loading the Label in Cutter Mode .................................……… 21

5. Maintenance....................................................................................………. 22

5.1 Cleaning .....................................................................................…….. 22

6. Troubleshooting............................................................................……….. 23

6.1 LED Status ................................................................................…….. 23

6.2 Print Quality.............................................................................………. 24

7. Specifications .............................................................................………… 25

7.1 Printer Specifications ...........................................................……….. 25

7.2 Label Stock Specifications....................................................…..…… 26

7.3 Ribbon Specifications...........................................................……….. 26

8. LED and Button Operation.............................................................……… 27

8.1 LED............................................................................................……… 27

8.2 Button Operation.....................................................................………. 28

The information in this manual is subject to change without notice and does not

represent a commitment on the part of Kroy Europe Limited. No part of this

manual may be reproduced or transmitted in any form or by any means, for any

purpose other than the purchaser’s personal use, without the express written

permission of Kroy Europe Limited.

The TrueType font engine is developed from the “FreeType Project" by David

Turner, Robert Wilhelm, and Werner Lemberg; and all other products referred to

in this document are the trade mark or the registered trade mark of each

of the trademark holders.

Compliances

CE Class B:

EMI: EN 50081-1:1998->EN55022:1998, EN 61000-3-2:2000,

EN61000-4-3:1998

EMS: EN55024:1998

FCC Part 15, Class B

UL, CUL

C-Tick: Class B AS/ NZS 3584: 1997

TÜV-GS: EN60950: 2000

Important Safety Precautions

1. Please read these safety precautions carefully.

2. Keep these instructions for later use

3. Disconnect the printer from the power supply before cleaning. Do not use

liquid or aerosol cleaners. A damp cloth is the most suitable item for cleaning

the printer.

4. Make sure the power supply outlet is near to the printer and easily accessible.

5. The printer is to be protected from humidity.

6. Make sure the printer is installed on a level surface. Tilting or dropping the

printer can cause damage.

7. When connecting to the power supply do not exceed the power requirements.

8. The printer can be operated up to a maximum external temperature of 40 ?.

1. Introduction

Thank you for purchasing the TSC TTP-245/343 series of Thermal Transfer

and Direct Thermal Bar Code Printers. Although the printer takes only a small

amount of space, it delivers reliable, superior performance.

This printer provides both thermal transfer and direct thermal printing at a user

selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips, /2.0 or 3.0 ips. It accepts roll feed,

die-cut, and fan-fold labels for both thermal transfer and direct thermal printing.

All common bar code formats are available. Fonts and bar codes can be

printed in 4 directions, in 8 different alphanumeric bitmap fonts and with a built-in true

type font capability. You will enjoy a high throughput for printing labels with this

printer.

2. Getting Started

2.1 Unpacking and Inspection

This printer has been specially packaged to withstand damage during shipping.

Please carefully inspect the packaging and printer upon receiving the bar code

printer. Please retain the packaging materials in case you need to reship the

printer.

2.2 Equipment Checklist

nPrinter unit.

nSoftware CD.

nSample ribbon roll.

nSample label roll.

nLabel spindle (1 inch diameter core).

nLabel spindle fixing tab.

n1.5 inch paper core adapter.

nPaper core.

nRibbon supply/rewind spindle. (2 pcs.)

nParallel port or USB cable.

nAuto switching power supply.

nPower cord.

nQuick start guide.

If any parts are missing, please contact the Customer Service Department

of your purchased reseller or distributor.

Options

nExternal label roll mount.

nLabel spindle (3-inch diameter core).

nKeyboard display unit (KU-007 series).

nAutomatic cutter module.

nPeel off module.

nExternal Ethernet print server.

n802.11b wireless print server.

2.3 Printer Parts

Label Roll Capacity View Window

Ribbon Access Cover

LED Indicator

Feed Button

Printer Top Cover

Top Cover Open Lever

Fig. 1 Top front view

1. USB Interface

2. Centronics Interface

3. RS-232 DB-9 Interface

4. Power Jack

5. Power Switch

6. Rear Paper Guide

Fig. 2 Rear view

3. Power on Utilities

There are four power-on utilities to set up and test the printer hardware. These

utilities are activated by pressing the FEED button and by turning on the printer

power simultaneously. The utilities are listed below:

1. Gap or black mark sensor calibration

2. Label length calibration

3. Print self-test printout

4. Printer initialisation

3.1 Ribbon Sensor Calibration

The printer will calibrate the ribbon sensor sensitivity.

Please follow the steps below to calibrate the ribbon sensor.

1. Turn off the power.

2. Press and hold the feed button then turn on the printer power.

3. Release the button when the LED turns red after the first orange. (Any red will

do during the 5 blinks).

The LED colour will be changed in accordance with the following pattern:

Orange àred (5 blinks) àorange (5 blinks) àgreen (5 blinks) àgreen

3.2 Gap/Black Mark Calibration

Gap/black mark sensor sensitivity should be calibrated when:

1. Operating a brand new printer for the first time

2. Changing the label stock.

3. Initialising the printer.

The printer calibrates Gap or Black Mark depending upon your last print job

setting. Please follow the steps below to calibrate the sensor.

1. Turn off the power.

2. Press and hold the feed button then turn on the printer power.

3. Release the button when the LED turns orange. (Any orange will do during the

5 blinks).

The LED colour will be changed in accordance with the following pattern:

Orange àred (5 blinks) àorange (5 blinks) àgreen (5 blinks)àgreen

Whilst calibrating the gap/black mark sensor, the printer will measure the label

length, print the printer configuration and then enter into dump mode.

3.3 Self Test

Before connecting the printer to your computer, you can print a test page to

verify that the printer is in proper working order. It prints the print head check

pattern and printer configurations and then enters dump mode.

Please follow the steps below to calibrate the sensor.

1. Turn off the power.

2. Press and hold the feed button then turn on the printer power.

3. Release the button when the LED turns orange. (Any orange will do during the

5 blinks).

The LED colour will be changed in accordance with the following pattern:

Orange àred (5 blinks) àorange (5 blinks) àgreen (5 blinks) àgreen

Turn the power off / on to resume normal printing.

Print head check pattern

Firmware version*

Firmware checksum

Printed mileage (meter)

Serial port configuration

Country code

Print speed (inch/sec)

Print darkness

Label size (inch)

Gap distance (inch)

Gap/black mark sensor sensitivity

Numbers of download files

Total & available memory space

Fig. 3 Self-test printout

*A character, in the firmware version, is shown as the following:

T: TSPL E: EPL2 D: DPL Z: ZPL U: USB supported

3.4 Dump Mode

The printer will enter dump mode after printing the printer configuration. In the dump

mode, all characters will be printed in 2 columns as follows.

ASCII Data Hex decimal data

related to left

column of ASCII

data

Fig. 4 Dump mode printout

The characters on the left hand side are received from your system and the data on

the right hand side is the corresponding hexadecimal value of the characters. It

allows users or engineers to verify and debug the programme. You just simply turn

the power switch off and on to reset the printer for normal printing.

3.5 Initialisation

Printer initialisation is used to clear DRAM and restore the printer settings to

defaults, which do not include the ribbon setting. It is activated by the following

procedures.

1. Turn off the printer power.

2. Press the button and then turn on the power. The LED will become red, orange

and blink 5 times (for around 5 seconds) then become green and blink 5 times.

3. Release the button when the LED becomes green and starts blinking and then

the printer will be reset (the LED becomes orange then solid green).

The LED colour will be changed in accordance with the following pattern:

Orange àred (5 blinks) àorange (5 blinks) àgreen (5 blinks) àgreen

4. The printer configuration will be set as below after the initialisation

Parameter Default setting

Speed TTP-245, 127 mm/sec (5 ips)

TTP-343, 76 mm/sec (3 ips)

Density 7

Label Width 4.25” (108.0 mm)

Label Height 2.5” (63.4 mm)

Sensor Type Gap sensor

Gap Setting 0.12” (3.0 mm)

Print Direction 0

Reference Point 0,0 (upper left corner)

Offset 0

Tear Mode On

Peel Off Mode Off

Cutter Mode Off

Serial Port Settings 9600 bps, none parity,

8 data bits, 1 stop bit

Code Page 850

Country Code 001

Clear Flash Memory No

4. Setup

4.1 Setting Up the Printer

1. Place the printer on a flat, secure surface.

2. Make sure the power switch is off.

3. Connect the printer to the computer with the Centronics or USB cable.

4. Plug the power cord into the power supply connector at the rear of the

printer, and then plug the power cord into a properly grounded

power point.

Plug

USB

Power Cable

Centronics RS-232

Power Supply

Fig. 5 Attach power supply to printer

4.2 Loading the Ribbon

The printer automatically detects if a ribbon is installed after power on and will

switch to thermal transfer or direct thermal printing mode. If the printer does

not detect a ribbon (direct thermal mode), the motor that drives the ribbon

spindles will be turned off. Make sure both the ribbon access cover and the

top cover of the printer are closed when powering on the printer.

1. Push down on the ribbon access cover to unlock and open the cover.

2. Place a paper core on a ribbon rewind spindle.

3. Mount the ribbon rewind paper core on the front hubs.

4. Install a ribbon on the ribbon supply spindle.

5. Mount the ribbon supply spindle on the rear hubs.

6. Attach the ribbon leader to the ribbon rewind paper core.

7. Rotate the ribbon rewind paper core until the ribbon leader is thoroughly,

firmly encompassed by the black section of the ribbon.

8. Close the ribbon access cover.

Paper Core

Ribbon Access Cover

Ribbon Spindle

Back Hub

Front Hub

Fig. 6 Ribbon installation (I)

Ribbon supply spindle

Ribbon

Leader

Rear Hub

Ribbon Rewind Paper Core

Fig. 7 Ribbon installation (II)

4.3 Loading Label Stock

1. Insert a paper roller into a paper roll ( * If your paper core is 1 inch, remove

the 1.5 inch paper core adapter from the fixing tab).

1.5 inch Paper Paper Roll

Core Adapter*

Fixing Tab

Printing Side

Face Up

Paper Roller

Fig. 8 Label roll installation (I)

2. Open the top cover of the printer by releasing the green cover locking tabs

located on each side of the printer and lifting the top cover. A support bar at the

rear of the printer will hold the top cover of the printer open.

Lower Case

Fig. 9 Pull the lever to open the cover

3. Place a roll of paper on to the centre of the paper roll mount.

4. Feed the paper, printing side face up, through the Teflon bar and the paper

guide and pass over the platen.

5. Adjust the green centre-biased paper guides in or out so they are slightly

touching the edges of the label backing.

6. To close the top cover of the printer, lift the cover slightly and pull the support

bar forward towards the front of the printer. Close the top cover of the printer

slowly and make sure the cover locks latch securely.

Note: Failure to securely close and lock the cover will result in a poor

print quality.

Printer Top Cover

Lift the support bar in

the direction of the arrow

Support Bar

Paper Roll Mount

Teflon Bar

Paper Guide

Cover Lock Tab

Fig. 10 Label installation (II)

4.4 External Label Roll Mount Installation (Option)

1. Attach an external paper roll mount on to the bottom of the printer.

Fig. 11 Attach the external roll mount to the printer

1. Open the top cover of the printer by pushing forward the top cover opening

levers. The top cover support will hold the printer top cover.

2. Place a roll of paper on the external paper roll mount.

3. Feed the paper to the external paper feed opening through the rear paper

guide.

External Paper

Roll Mount

External Paper Feed Opening

Fig. 12 External roll mount label installation (I)

4. Feed the paper, printing side face up, through the paper guide and pass

over the platen.

5. Adjust the paper guide by moving it to the left or right to fit the paper width.

6. Close the top cover of the printer by lifting up the top cover support and slowly

close the top cover of the printer.

Rear Paper Guide

Top Cover Support

Paper Guide

Platen

Fig. 13 External roll mount label installation (II)

4.5 Peel-off Module Installation (Option)

1. Open the top cover and remove the front panel from the printer.

Front Panel

Fig. 14 Removing the front panel

2. Open the top cover and hold it and push the top cover support down and

backwards and then push the top cover backwards.

3. Use a screwdriver to unscrew the 6 screws on the lower inner cover.

Top Cover

Top Cover Support

Screws

Flute

Screws

Lower Inner Case Lower Case

Fig. 15 Removing the 6 screws from lower inner cover

4. Use both thumbs to hold the lower case and index fingers to lift up the top

cover opening levers to separate the lower inner case from the lower case.

5. Connect the peeler cable to the 5-pin socket on the printer PCB.

PCB

5-pin Socket

Peeler Cable

Peeler

Tenon

Fig. 16 Connecting the peel-off sensor harness to the main board

6. Arrange the cable through the bezel.

Bezel

Mortise

Fig. 17 Peeling off the sensor harness installation

7. Flatten a peeler and embed the tenons in the mortises, and you will hear a

clicking sound.

Lower Inner Case

Roller

Lower Case

Tenon Mortise

Fig. 18 Peel-off panel installation (I)

8. Put the lower inner cover back into the lower case.

Peeler

Roller

Fig. 19 Peel-off panel installation (II)

9. Lift up the peel-off panel to the lower cover to close it.

10. Use a screwdriver to screw back the 6 screws on the lower inner case.

11. Close the top cover by putting the top cover support back into the flute

and push it forwards and then slowly close the top cover.

4.5.1 Loading the Paper for Peel-off Mode

Note: Both thermal paper and plain paper are applicable for the peel-off

function but neither PVC nor vinyl work for the peel-off function.

1. Insert a paper roller into a paper roll.

2. Open the top cover of the printer by pushing forward the top cover opening

levers. The top cover support will hold the top cover of the printer.

Peel-off panel

Backing paper

Opening Top Cover Opening Lever

Fig. 20 Opening the top cover

3. Place the paper roll on the paper roll mount.

4. Open the peeler by pulling it out.

Peeler

Fig. 21 Opening the peel-off panel

5. Feed the paper, printing side facing up, through the paper guide and pass

over the platen.

6. Feed the paper through the backing paper opening, beneath the roller,

7. Adjust the paper guide by moving it to the left or right to fit the paper width.

Top Cover

Top Cover Support

Roller

Peeler

Fig. 22 Feed the paper through the backing paper opening, beneath

the roller

8. Push the peeler back into the printer.

9. Close the top cover by lifting up the top cover support and slowly close the top

cover.

Fig. 23 Complete the label installation for peel-off mode

4.6 Cutter Module Installation (Option)

1. Remove the front panel from the lower cover.

2. Pull the top cover opening levers to open the top cover.

Lower Case

Fig. 24 Pull the lever to open the cover

3. Open the top cover and hold it and push the top cover support down and

backwards and then push the top cover backwards.

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Kroy TTP-245 Series User manual

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