
PhoneContacts–CorporateDirectory PhoneContacts–PersonalDirectory
The contacts button provides you with access to corporate • PresstheContactsbutton
and personal contacts • SelectPersonalDirectory (UseNavigationbuttontoscroll)
•TousetheCorporateDirectory• EnteryourUserIDandPIN(jdoe/12345)–pressSubmit
• PresstheContactsbutton• Press New softkey to add a new contact or use the CCMUser web
• SelectCorporateDirectory(UseNavigationbuttontoscroll) application to add contacts (CCMUser Guide)
• Selectthesearchfield(UseNavigationbuttontoscroll) • Include 9 and/or 1 in your dial string for external telephone numbers
• Enter the search criteria information, press the Search softkey • Press Submit softkey to add the entry
• Select the contact, if multiple contacts Use Navigation button to scroll) • To search for a contact – enter you search criteria
• Todialacontact,presstheDialsoftkey • Press the Submit softkey, select the contact and press the Dial softkey
ToPlaceaCall ToUsePhoneSpeaker
•Lifthandset,pressNewCallsoftkeyorpressSpeakerbutton•PressSpeaker buttontoactivatespeaker
• Dial4digitdirectorynumber • Dialdirectorynumberorexternalnumber
• Ordial9+externaltelephonenumber • UseMute buttontomutethemicrophone
• Whencallisconnected,converse • Mutebuttonwillbered,whenactivated
• Press Mute again to deactivate
Note: Mute button can also be used to mute the handset or headset
ToAnswerorEndaCall ToPlaceaCallonHold
•PressAnswersoftkey,lifthandset,pressspeakerorpresslinebutton •PresstheHold button
•Toansweranothercall,pressAnswersoftkey.Firstcallis •Theholdicondisplaysandthelinebuttonflashesgreen
automaticallyplacedonhold. •Toresumethecall,presstheResume softkeyortheflashinggreen
•Toendtheconnectedcall,hanguporpressEndCallsoftkey Linebutton
ToAnsweraCallWhileConnectedLastNumberRedial
•Whenyouareconnectedtoacallonalineandanothercallringsin •PressRedial softkeytodialthelastnumbercalled.
•Pressflashinglinekeyontheleftsideofphone(#20above)
•Firstcallisautomaticallyplacedonhold
•Togobacktoorgininalcallpressflashinglinekeyagain
ToTransferaCall
ToTransferaCallToaUser’sVoiceMailbox
•Whileconnectedtoacall,presstheTransferbutton•Whileconnectedtoacall,presstheTransferbutton
•Dialthedirectorynumberor9+externaltelephonenumber •Dial*+4‐digitdirectorynumber(Usermusthaveamailboxaccount)
•Waitfortherecipienttoanswerthecall(supervisedtransfer) •PresstheTransferbuttonagain,hangup.
•PressTransferbuttonagaintocompletethetransfer
Note:PressTransferbuttonagain,withoutwaitingforrecipientto
answerforanunsupervisedtransfer
ConferenceCall(sixparties) ToRevieworRemoveConferenceParticipants
•Whileconnectedtoacall,presstheConferencebutton•Whileonaconferencecall,presstheViewDetailssoftkeytoview
•Dialthedirectorynumberor9+externaltelephonenumber alistofconferenceparticipants
•Waitforconferenceparticipanttoanswer •UsetheNavigation buttontoscrolltoaconferenceparticipant
•AnnouncethecalltotheconferenceparticipantandpressConference •PresstheRemove softkeytoremovetheselectedparticipantfromthe
buttonagaintoconnectsecondparty conferencecall
•Repeatstepstoaddmoreconferenceparticipantstothecall Note1:Theconferenceoriginatorisidentifiedwithan*(asterisk)
Note2:Conferenceparticipantsremainconnectedifconferenceoriginator
hangsup
CallPark(allowsacalltobeansweredfromanotherphone) CallForwardAll
•Whileconnectedtoacall,presstheParksoftkey,calleris •PresstheForwardAll softkey
placedonconsultationhold •Enter(dial)thetargetdirectorynumberor9+externaltelephonenumber
•Makeanoteofthecallparknumberdisplayedonthephonescreen •Visualconfirmationdisplaysonthephonescreentoindicatetheprimary
•Hangup lineonthephoneisforwarded
•DialtheParknumberfromanotherphonetoretrievetheparkedcall •Tocancel,presstheForwardOff softkey
Note:Ifcallisnotretrieved,itwillrecalltothelinethatparkedit.Note:Toforwardallyourcallsdirectlytoyourvoicemailbox,pressthe
Messagesbuttoninsteadofenteringadirectorynumber
Divert
CallPickUp
Usethisfeaturetosendanincomingcalldirectlytoyourvoicemailbox Ifyouheararingingphoneorseeavisualindicaitononyourdisplay.
•Whilelineisringing,presstheDivertsoftkey,callisautomatically •PressthePickUp(softkey)andthecallandyouareconnectedtothecaller.
routedtoyourmailbox YoucanalsopickupringingcallsusingtheLineStatusindicatorsifyou
Note:Linemusthaveavoicemailboxaccountorcallisroutedtothe haveauserslineprogrammedonyourset.
voicemailgeneralsystemgreeting •PressthethatindividualsLineStatuskeyonyourphonetoanswer.