LaMetric Time Instruction Manual
LaMetric Time doesn't turn on
Please make sure your device is connected to a power outlet via USB cable and power
adapter.
Please use only adapters with 5V output voltage and 2A current (We strongly
recommend using only original power adapters and USB cables to power the device).
Press power button to turn on the device.
If you use a battery-operated device, check the battery level and charge device if
necessary by connecting to the power outlet via USB cable and power
adapter.
Your smartphone cannot connect to LaMetric Time to
configure it
There are several reasons that may cause this issue:
1. An error may occur also if Wi-Fi network on your smartphone is not the
same as was chosen at the very beginning to connect LaMetric to. Tap Got
It and connect your smartphone to the right one.
2. If the problem arises because additional settings on your router are
required, you will be headed to this screen. Your Wi-Fi network configuration
prevents devices from communicating with LaMetric. In order to resolve this issue,
you will need to disable AP (access point) isolation, AP isolation (also known as
'Client Isolation' or 'Guest Mode') on your router. Please refer to your router
documentation to learn how to disable AP isolation.
If you do not have access to your router settings, or if you are attempting to
connect through a guest, hotel or public network with AP/client isolation, you
will be unable to set up your LaMetric.
If you are attempting to connect through a Wi-Fi extender, please check your
extender settings. You will need to disable AP isolation on your Wi-Fi extender
before setting up LaMetric to work with your Wi-Fi network.
3. If there was an incorrect time on your LaMetric, at first, you should try reconnecting it to your
wi-fi.
Make sure that:
1. You have correct time set on your mobile phone/tablet.
2. Your firewall doesn't block NTP server (*.pool.ntp.org) that LaMetric uses to update its time.
Tap Got it on a screen that appears and restart your device - turn off, then
turn on. If it does not help, try resetting it. To know how to make it, read How
to register LaMetric under another account or wipe all settings?
4. If you see the following screen, you should check whether LaMetric mobile
application is updated to the latest version.
Update LaMetric mobile application from App Store or Play Market and try to
connect your smartphone to LaMetric again.
LaMetric lost Wi-Fi network or you moved it to other
location
When you see the screen with not available LaMetric, it means that device and
smartphone cannot connect to each other.
Tap on LaMetric to find out the reason of the problem.
There appears the screen with possible cases. Scroll to find out all of them.
Look at your device:
If you see
, it means LaMetric lost Wi-Fi, it may happen when the device was moved to another
place. Tap on the same image on the screen, then click on Setup and begin the
configuration process.
Please make sure your network is supported by LaMetric.
Now you can see the unique name of your LaMetric on the screen.
You should connect your smartphone or tablet to the Wi-Fi network with this name.
For iPhone users, just press the Home button on your smartphone and go to your
iPhone’s Wi-Fi settings.
For Android users, go to your phone Wi-Fi settings (tap Open Settings).
Choose a network with the same name which you see on LaMetric in the Wi-Fi list and
come back to LaMetricTime application.
iOS Android
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