Lamp BNX Series User manual

BNX Series
REV:A0
18/11/2019
DISPLAY A BETTER WORLD FOR ALL
This Manual is applicable to the LAMP Tech series of
BNX products.
BNX Series User Manual
HNX
BN1.5/1.9/2.6/2.9/3.9X
HNX

Table of Contents
Foreword ...............................................................................................................................................................I
1. Safety................................................................................................................................................................ 1
1.1 Safety Guidelines ................................................................................................................................... 1
1.2 Important Safety Instructions ................................................................................................................. 2
1.3 Important Warnings................................................................................................................................ 4
1.3.1 Important warnings...................................................................................................................... 4
1.3.2 Highest and lowest ambient temperatures................................................................................... 4
1.3.3 Large current leakage may occur................................................................................................. 4
1.3.4 Flammable materials ................................................................................................................... 4
1.3.5 ESD & LED................................................................................................................................. 4
1.3.6 Electric shock hazard / fire hazard .............................................................................................. 5
1.3.7 Circuit breaker equipment ........................................................................................................... 5
1.3.8 Power system............................................................................................................................... 5
1.3.9 Power cord................................................................................................................................... 5
1.4 Proper Use.............................................................................................................................................. 6
2. About BNX Series Products ............................................................................................................................. 9
2.1 Product Introduction............................................................................................................................... 9
2.2 Product Parameters.............................................................................................................................. 10
2.3 Product Components............................................................................................................................ 11
2.4 Installation Structure Section ............................................................................................................... 13
2.4.1 Structure-free Installation..........................................................................................................13
2.4.2 Structure Installation................................................................................................................. 14
2.4.3 Hoisting...................................................................................................................................... 15
2.5 Screen assembly................................................................................................................................... 16
2.5.1 Conventional assembly of cabinet............................................................................................. 16
2.5.2 Creative assembly of cabinet..................................................................................................... 17
2.6 Wiring................................................................................................................................................... 19
Signal wiring diagram and power wiring diagram .............................................................................. 19
2.7Product Packaging................................................................................................................................. 20
2.8Accessories............................................................................................................................................ 22
3. System installation……………………………….…………….…………………………………..............................................23
3.1 System hardware……………………………..……………..………………………………..............................................23
3.1.1 Sending card…………………………………….…..……………………………………............................................23
3.1.2 Receiving card…………………………………….…..….………………………………...........................................24
3.2 System hardware installation……………………….……………………………………….............................................25
3.3 Control software installation…………………………………………………………………............................................26
3.4 How to set up multiple monitors…………………….…………………………………….............................................29
3.4.1 Intel HD graphics…………………………………………………………………………...........................................29
3.4.2 AMD Radeon graphics (5000 series or newer)……………………..………..........................................30
3.4.3 NVIDIA Graphics…………………...………………………………….…………………..........................................32
3.5 System software configuration………………………...……………………………………...........................................33

3.6 Quick operation with Nova Studio……………………….…………………………………...........................................37
4、Installation precautions of product.............................................................................................................. 42
4.1 Installation of Display Cabinet............................................................................................................. 42
4.2 Testing of the Screen Power Supply System (the power supply in the power distribution cabinet and
the cabinet needs to be tested by the inspectors with electrician knowledge)............................................ 42
4.3 Precautions for Display Installation ..................................................................................................... 43
5. Product Maintenance..................................................................................................................................... 45
5.1 Module Disassembly and Assembly ..................................................................................................... 45
5.2 Disassembly and Assembly of Power Supply and Receiving Card........................................................ 46
5.3 Precautions for Daily Maintenance of the Display ............................................................................... 47
5.4 Cleaning of Fixed Display Panel.......................................................................................................... 47
5.5 Daily Maintenance of the Screen ......................................................................................................... 51
5.6 Common Troubleshooting.................................................................................................................... 53
5.6.1 Method for problem determination............................................................................................ 53
5.6.2 Common faults of LED display and its troubleshooting ........................................................... 53
6. Description on After-sales Services................................................................................................................ 57
6.1 Pre-sales Services (Technical Consultation)......................................................................................... 57
6.2 After-sales Services .............................................................................................................................. 57

Foreword
I
Foreword
LAMP Tech provides this Manual in accordance with the actual product and disclaims any express or
implied liability, including but not limited to implied liability or merchantability and fitness for a particular
purpose. LAMP Tech may make improvements or changes to the products or programs described in this
Manual at any time without notice.
This Manual may contain technical inaccuracies or typing errors. The information in this Manual will be
changed periodically and will be included in the new version of the Manual.
Version & Copyright ©
All rights reserved. No part of this document may be copied, reproduced or translated. No part of this
document may be recorded, transmitted, or stored in a searchable system without the prior written permission
of LAMP Tech.
English Version - Warranty and Compensation
As part of the legally enforceable terms of warranty, LAMP Tech provides the relevant warranty. When
receiving a product, the purchaser must immediately check for damage to all delivered items during transport
and whether material and manufacturing failures have occurred. If any, you must notify LAMP Tech of the
relevant issues immediately in writing. Upon approval of the notice of the issue, LAMP Tech will resolve the
failure or provide a replacement plan on a case-by-case basis during the appropriate period. If the purchaser or
third party modifies or repairs the items delivered by LAMP Tech, or if the items are not handled properly,
especially if the system is not operated properly during the test run, or the item is affected by other factors in
the contract that are not agreed upon after the risk transfer, all purchaser’s warranty claims will be considered
null and void. System failures due to procedures or special circuit system failures provided by the purchaser
are not covered by the warranty, such as the interface. Aging and normal cleaning maintenance are not covered
by the warranty provided by LAMP Tech. Customers must follow the operating environment conditions as
well as service and repair specifications specified in this Manual.
English Version - Trademark
The brands and product names mentioned in this Manual are the trademarks, registered trademarks or
copyrights of their respective holders. All brand and product names referred to in this Manual are used as notes
or examples and shall not be regarded as advertisements of the corresponding products or other manufacturers.
Scope of application of the User Manual.
This User Manual is applicable to BNX series LED full-color display screen produced by LAMP Tech.
LAMP Tech BNX series displays include BN1 .5X , BN1.9X , BN2 .6X , BN 2.9X , BN3.9 X。

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Warning: Please operate carefully when the load is heavy to avoid finger injury.
1. Safety
1.1 Safety Guidelines
Installation Technician
This installation must only be performed by qualified technicians qualified or authorized by LAMP
Tech. This type of display is extremely demanding on safety. Qualified installations must ensure the safety of
the system in terms of site, structure, assembly, connection, use, disassembly, and transportation.
Caution
You can only begin the installation if you are fully familiar with all applicable safety checks and
installation instructions. Failure to do so will increase the risk and risk of personal injury to the user. Assembly
components are only suitable for assembling LED displays produced by LAMP Tech.
Do not modify or copy any components. LAMP Tech uses special materials and manufacturing
processes to achieve the required part strength. For help with custom apps, please consult LAMP Tech. Be sure
to follow the installation instructions provided by LAMP Tech. If you have any questions about the safety of
an app, please contact LAMP Tech. LAMP Tech is not responsible for incorrect, inappropriate, irresponsible or
unsafe display assembly.
Warning: Wear a safety helmet to avoid personal injury.
Warning: Be careful when the load is heavy.
Warning: It is important to understand and follow all safety guidelines, safety
instructions, warnings, and precautions in this Manual.
Warning: Please read the following text carefully and follow the installation
instructions strictly!

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Product Maintenance
Construction and assembly components should be kept dry, clean, lubricated or otherwise maintained in a
manner consistent with the design features of the components. LAMP Tech products must be used in a manner
that meets the design characteristics of the product. The product must be regularly inspected for safety and
reliability, and for wear, deformation, corrosion, and other conditions that may affect the load handling
capacity of the parts.
Safety
LAMP Tech recommends regular inspection of all installed units. For more important installations, the
frequency of inspections should be increased. If the parts are damaged, the load handling capacity may be
reduced and the damaged parts must be immediately removed for repair or replacement. To repair parts, please
contact LAMP Tech. Under no circumstances should any other individual or entity repair the parts of the LED
display produced by LAMP Tech.
1.2 Important Safety Instructions
Instructions:
• Read these instructions.
• Keep these instructions in a safe place.
• Pay attention to all warning messages.
• Follow all operating instructions.
• Before powering up the LED display, check whether all AC power supplies are properly connected.
• Before performing any maintenance on the LED display, turn off all power supplies, including the
internal power supply of the screen, computer terminals, system boxes, etc. to ensure the safety of you and the
equipment.
• Do not press objects on cables such as power cords, signal cables, and communication cables. Cables
should be prevented from being stepped on or pinched to prevent the risk of electric leakage or short circuit.
• When replacing the module of the LED display, please hook a secure rope on the module and the
corresponding panel.
• Operating ambient humidity: At the highest operating temperature, the ambient humidity of the screen
should be less than 60%.
• Operating ambient temperature: 0℃≤ T ≤40℃.
• Storage ambient temperature: -40℃≤ T ≤60℃.

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• The power supply must meet the requirements:
① LED display’s power supply voltage: 110V ~ 220V ± 10%; Frequency: 50HZ ~ 60HZ ± 5%
② When the total power of the LED display is less than 5KW, it can be powered by a single-phase
voltage; when it is greater than 5KW, in order to distribute the current evenly, it is necessary to be
powered by a three-phase five-wire voltage.
③The ground wire must be in reliable contact with the earth and properly separated from the N
wire. The power supply to be connected should be kept away from high-power electrical equipment.
• When there is dust on the mask of the module, please clean it in time to avoid local color cast of the
display.
• When maintaining the display, all the removed screws should be installed back to avoid water leakage of
the display cabinet.
• Meaning of the logo: The equipment with this logo is designed and evaluated only at an altitude of
2000m. Therefore, it is only suitable for safe use at an altitude of less than 2000m, and may have potential
safety hazards when used at an altitude of more than 2000m.
• Meaning of the logo: The equipment with this logo is designed and evaluated for safety only in
non-tropical climates. Therefore, it is only suitable for safe use in non-tropical climates. When used in
tropical climates, there may be safety hazards.
• If the steel structure of the screen body is relatively closed, it is necessary to consider the ventilation and
heat dissipation of the screen body and increase the ventilation equipment. Do not exhaust the indoor warm air
into the screen body.
• Use only materials or chemicals that are inert, non-abrasive, non-corrosive and leave no traces for
cleaning. If you have any questions about the cleaning process, please consult the manufacturer for more
advice.
• Do not block the vents, follow the manufacturer's instructions for installation.
• Do not install this equipment near heat sources such as radiators, heaters, stoves, or other devices that
generate heat, including amplifiers.
• Do not neglect the safety protection of the poles or the grounding of plugs and sockets. If the supplied
sockets or plugs are damaged, you must immediately take appropriate measures to replace the damaged parts.
• Do not step on the power supply, data cable, especially the plug, power outlet, and power/data cable
from the device. The damaged power supply or data cable should be replaced immediately.
• Use only accessories specified by the manufacturer.
• When there is lightning, disconnect the power supply of this equipment or provide other applicable

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lightning protection. If you do not use the equipment for a long time, unplug the power plug.
• Repairs should be performed by qualified technicians. When this equipment is damaged for various
reasons (such as damage to the power cord or plug, equipment is not working properly, or the equipment is
dropped), contact the LAMP Tech’s maintenance personnel for repair.
• This equipment may only be used in conjunction with systems or peripherals specified by the
manufacturer or included with the equipment. Be careful when lifting, moving, or transporting the equipment
to prevent it from being damaged by tipping over.
1.3 Important Warnings
1.3.1 Important warnings
Danger of electric shock: Do not open. In order to reduce the risk of electric shock, do not remove the back
cover of the cabinet. Please have qualified maintenance personnel to perform repairs.
1.3.2 Highest and lowest ambient temperatures
The maximum ambient temperature of the LED display is 40°C and the minimum ambient temperature is
0°C.
1.3.3 Large current leakage may occur
The combination of multiple unit cabinets in the installed equipment results in increased leakage current. In
order to avoid the risk of electric shock caused by a large amount of leakage current, the equipment plug must be
properly grounded during installation.
1.3.4 Flammable materials
Keep flammable materials away from equipment. A large amount of electrical energy is converted into heat.
Ensure that the ventilation is smooth during installation so that the equipment can operate safely. Appropriate
ventilation must be provided.
1.3.5 ESD & LED
The LED components used in the display are susceptible to ESD (electrostatic discharge) damage. In order
to prevent damage to the LED components, wear antistatic gloves when operating (installation, disassembly,
etc.). Do not touch while the equipment is running or when it is turned off.

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1.3.6 Electric shock hazard / fire hazard
In order to avoid the fire caused by overload of power cable, please pay attention to the rated voltage and
assembly quantity.
1.3.7 Circuit breaker equipment
When you are unable to access the power outlets of each cabinet, install a power outlet near the equipment
for operation, or install accessible universal circuit breaker equipment into a fixed circuit. This equipment must
be grounded. In order to prevent electric shock, the equipment should be properly grounded during installation.
Do not ignore the role of the grounding plug, otherwise there is a risk of electric shock.
1.3.8 Power system
It is recommended to use a TN-S power distribution system (a power distribution system with a separate N
wire and ground conductor) to avoid large ground current loops due to voltage differences in the neutral
conductors. The entire electrical installation process should be protected using a power-off switch, circuit
breaker, over-voltage protector, and ground-fault current interrupter with appropriate power ratings. Installation
should be performed in accordance with local electrical installation specifications. If in Europe, special attention
should be paid to EN 60364, it is the electrical installation standard for buildings. If in Germany, the VDE0100
specification should be followed. If in the United States, special attention should be paid to the National
Electrical Code ANSI/NFPA70.
1.3.9 Power cord
The power cord supplied with this system has special security features. Users cannot repair it. If the power
cord is damaged, you can only replace it with a new one. Do not try to repair the power cord.
Special precautions
1. During the handling process, please pay attention to handling it gently, and there should be no dragging
or cabinet stacking, so as to avoid bumps or cracks in the module or the cabinet.
2. When plugging in the power plug, please plug in the direction of rotation of the plug. Please do not use
brute force to directly plug in, and do not operate with power.
3. When replacing the spare receiving card or HUB adapter plate, make sure that the Pin angle is not
skewed, and do not operate with power.
4. Please keep the inside of the flight case dry and clean. Prevent the LED lamp beads from getting damp
or the cabinet from rusting due to the heavy moisture inside the flight case.

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1.4 Proper Use
Proper use of the display
• Do not expose any part of the display to any moist substances.
• Do not expose any part of the display to any abrasive substances.
• Do not expose any part of the display to any dust.
• Do not expose any part of the display to any corrosive substances.
• The display should be used in an environment that complies with the operating specifications.
• The display should not be used in environments containing airborne contaminants [for example,
contaminants produced by fog machines (cracked oil) or similar devices that deposit a thin layer of grease
on the LED indicator optics to reduce performance].
• The display should not be exposed to extreme heat or extreme cold conditions that exceed temperature
specifications.
• The display should not be exposed to any conditions or situations that would cause any part of the
display to become hot and not function properly. Such conditions include, but are not limited to, lasers,
ultrasonic vibrations, or any substances that prevent normal ventilation and heat dissipation of the display
panel.
• The display should not be exposed to the environment where moisture may condense or collect on
any component.
• The power supply connected to the display must comply with the specifications described in the
installation manual.
• When installing or disassembling the display, avoid any accidental collision at each corner of the
cabinet. Since the module's LED lamps are mounted near the edges of the LED boards, the corners of the
cabinet are highly susceptible to mechanical damage. Therefore, the cabinet must be handled with care at all
times.
• Do not place the cabinet or module on the surface of the LED lamp to prevent damage to the LED
lamp.
• When disassembling or installing a module, always ensure that the LED side of the module is parallel
to the LED side of the remaining adjacent modules, avoiding any mechanical stress on the corners of the
module.
• Do not apply an external force to the LED. Damage to the LED lamp due to mechanical stress is not
covered by the warranty.
• The security features and functional characteristics of the display cannot be compromised.
• It is not allowed to hang any other equipment on the back of the cabinet. It is not allowed to hang