Lantronix TN-USB3-01 Series User manual

TN-USB3-xx-01 Series
Scorpion-USB™3.0 to Gigabit Ethernet Fiber Adapter
1000Base-SX
User Guide
Part Number 33644
Revision E March 2022

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 2of 27
Intellectual Property
© 2022 Lantronix, Inc. All rights reserved. No part of the contents of this publication may be transmitted or
reproduced in any form or by any means without the written permission of Lantronix.
Lantronix is a registered trademark of Lantronix, Inc. in the United States and other countries. All other
trademarks and trade names are the property of their respective holders.
Patented: https://www.lantronix.com/legal/patents/; additional patents pending.
Warranty
For details on the Lantronix warranty policy, please go to our web site at
http://www.lantronix.com/support/warranty.
Contacts
Lantronix Corporate Headquarters
7535 Irvine Center Drive
Suite100
Irvine, CA 92618, USA
Toll Free: 800-526-8766
Phone: [phone]
Fax: [phone]
Technical Support
Phone: [phone] or 1.800.260.1312
Email: [e-mail]
Sales Offices
For a current list of our domestic and international sales offices, go to the Lantronix web site at
www.lantronix.com/about/contact.
Disclaimer
All information contained herein is provided “AS IS.” Lantronix undertakes no obligation to update the information
in this publication. Lantronix does not make, and specifically disclaims, all warranties of any kind (express, implied
or otherwise) regarding title, non-infringement, fitness, quality, accuracy, completeness, usefulness, suitability or
performance of the information provided herein. Lantronix shall have no liability whatsoever to any user for any
damages, losses and causes of action (whether in contract or in tort or otherwise) in connection with the user’s
access or usage of any of the information or content contained herein. The information and specifications
contained in this document are subject to change without notice.
Revision History
Date Rev Notes
9/22/16 A Initial release for TN-USB3-SX-01(SC), TN-USB3-SX-01(LC), and TN-USB3-SFP-01.
1/11/21 B Update DoC and troubleshooting.
2/23/21 C Update weblinks.
8/18/21 D Add MTBF.
3/14/22 E Initial Lantronix rebrand.

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 3of 27
Table of Contents
Product Description ...................................................................................................................................... 4
Ordering Information..................................................................................................................................... 4
Additional Features....................................................................................................................................... 4
Related Manuals and Information................................................................................................................. 4
Product Views............................................................................................................................................... 5
Application Example ..................................................................................................................................... 6
Specifications................................................................................................................................................ 6
Dimensions ................................................................................................................................................... 8
Pre-Installation.............................................................................................................................................. 8
Safety....................................................................................................................................................... 8
Unpacking ................................................................................................................................................ 8
Package Contents ................................................................................................................................... 9
Connectors and LEDs.............................................................................................................................. 9
Connecting the TN-USB3-xx-01 ................................................................................................................. 10
Installation Overview.............................................................................................................................. 11
Driver Installation ........................................................................................................................................ 11
Available Drivers .................................................................................................................................... 11
Installing the Driver ..................................................................................................................................... 12
Typical Plug and Play Install.................................................................................................................. 12
Uninstall the Driver Package ................................................................................................................. 16
Windows Driver Setup Program (Windows 7 Professional) .................................................................. 17
Windows 7 Driver Configurable Parameters ......................................................................................... 18
Windows 8.1 Driver Configurable Parameters ...................................................................................... 19
Manual Windows Driver Update ............................................................................................................ 20
Messages............................................................................................................................................... 20
Troubleshooting .......................................................................................................................................... 21
Recording Information for Technical Support............................................................................................. 23
Compliance Information.............................................................................................................................. 24
Declaration of Conformity ...................................................................................................................... 24
FCC Regulations ................................................................................................................................... 24
Canadian Regulations ........................................................................................................................... 25
European Regulations ........................................................................................................................... 25
Electrical Safety Warnings.......................................................................................................................... 26

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 4of 27
Product Description
The Lantronix TN-USB3-xx-01 Scorpion-USBTM 3.0 to Gigabit Ethernet Fiber Adapter allows a PC, laptop,
tablet or other computer equipment without a fiber interface to connect to a fiber network through a USB
3.0 (or 2.0 or 1.1) interface.
The TN-USB3-xx-01 provides protocol conversion from USB to 1000Base-X (100/1000 Base-X for SFP version)
for use with laptops, tablets, and convertibles with USB ports in secure networking environment or where
wireless is not permitted and connectivity to a fiber network is required.
Ordering Information
Model Description
TN-USB3-SX-01(SC) USB 3.0 to 1000Base-SX MM SC Ethernet Adapter
TN-USB3-SX-01(LC) USB 3.0 to 1000Base-SX MM LC Ethernet Adapter
TN-USB3-SFP-01 USB 3.0 to 100/1000Base-X Open SFP Ethernet Adapter
Additional Features
The TN-USB3-xx-01 was designed with these features:
•USB 3.0 [5Gbit/s (625MB/s)] peripheral device
•1000Base-X (100/1000 Base-X for SFP version)
•SFP fiber interface – MSA compliant supporting up to a 1W module
•Fixed optic versions LC and SC
•Standard OS support – Windows 7, 8.1, and 10 both 32-bit and 64-bit
•Standard drivers provided by ASIX on the Lantronix webpage.
•Plastic ABS enclosure with 9” pigtail to USB 3.0 Type-A connector
Related Manuals and Information
A printed documentation card is shipped with each Scorpion-USB adapter. The full User Guide is available
online. For Lantronix Drivers, Firmware, etc. go to the Product Support webpage (registration required).
For Lantronix Manuals, Brochures, Data Sheets, etc. go to the Support Library (no registration required).
Note that this manual provides links to third party web sites for which Lantronix is not responsible. Other
related manuals are listed below.
1. Product Documentation Postcard, 33504
2. TN-USB3-xx-01 User Guide, 33644 (this manual)
3. SFP manual (model specific; see Lantronix SFP page)
Note: Information in this document is subject to change without notice.

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 5of 27
Product Views
TN-USB3-SX-01(LC)
TN-USB3-SX-01(SC)
TN-USB3-SFP-01

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 6of 27
Application Example
The TN-USB3-xx-01 can provide a Gigabit Ethernet USB-to-LAN connection as shown below. A variety of other
applications exist.
Application Example
Specifications
Standards
IEEE 802.3™-2008; USB 3.0
Compliance - Emission
EN55032 Class A; FCC Class A
Compliance - Immunity
EN55024
Safety Compliance
CE Mark
Power Consumption
LC: Typical 2.1 W
SC: Typical 2.18W
SFP: MSA compliant supporting up to a 1W module; Power estimate (worst case):
3.15 W
Power Source
USB bus
Weight
Unit: 0.20 Lb. (3.2 Oz.) (90.7 Gms.)
Unit + packaging: 0.35 Lbs. (5.6 Oz.) (158.7 Gms.)
Operating Temperature
0 to 50 deg. C
Storage Temperature
-20 to 80 deg. C
Altitude
0-10,000 feet
Operating Humidity
5% to 95% (non-condensing)
Data Rate
USB 3.0: Theoretical max -625 MBps (5000Mbps) *
Fiber: Theoretical max -125 MBps (1000Mbps) *
Max. Frame Size
1518 bytes untagged
Cable
Cable rated for 1500 insertions minimum; maximum insertion force of 35N at max
rate of 12.5mm per minute
Fiber Connectors
Empty SFP cage
850nm, LC, MM, 3.3V
850nm, SC, MM, 3.3V

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 7of 27
*Data Rate - Theoretical max is the actual signaling rate not the data throughput of the device. The data
throughput will be determined by the combination of all the software and hardware components involved in the
system.
Fiber Specs (LC)
Min TX Pwr -10.0 dBm
Max TX Pwr -4.0 dBm
Rx Sensitivity -17.0 dBm
Rx Max In Pwr -3.0 dBm
Link Budget 7.0 dB
Fiber Specs (SC)
Min TX Pwr -9.5 dBm
Max TX Pwr -4.0 dBm
Rx Sensitivity -17.0 dBm
Rx Max In Pwr 0.0 dBm
Link Budget 7.5 dB
MTBF
Greater than 5,800,000 hours
Telcordia SR-332 (Issue 4)

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 8of 27
Dimensions
TN-USB3-xx-01(LC):
Pre-Installation
Safety
See "Electrical Safety Warnings" on page 26 for Electrical Safety Warnings in multiple languages.
•Do not use this product near water, for example, in a wet basement or near a swimming pool.
•Avoid using this product during an electrical storm. There may be a remote risk of electric shock from
lightning.
Warning: This product contains lead, known to the State of California to cause cancer, and birth defects or other
reproductive harm. Wash hands after handling.
Unpacking
1. Carefully unpack all TN-USB3-xx-01 contents.
2. Verify receipt of all TN-USB3-xx-01 components; see “Package Contents”
below.
3. Place the TN-USB3-xx-01 and related materials in the desired install
location.
4. Save the TN-USB3-xx-01 shipping carton and packing materials for future
use.

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 9of 27
Package Contents
Make sure you have received one TN-USB3-xx-01 device and one printed postcard.
Connectors and LEDs
Data speed: USB 3.0: 5Gbps (USB 3.0 type-A connector)
Fiber: 1000Mbps
Fiber Port: Connector: MM LC, MM SC, or empty SFP cage
Modes: 100/1000Base-X
LEDs:
USB Status: Green/Yellow: Green = USB 3.0, Yellow = USB 2.0, OFF – USB down.
SFP / LC TP Link/Activity: Green/Yellow: Green = Link @1000, Yellow= Link@100, BLINK= activity
Figure 3: Connectors and LEDs (TN-USB3-SFP-01)
The SFP fiber interface is MSA compliant supporting up to a 1W module.
LC Connector Pigtail USB 3.0 Type A End

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 10 of 27
Connecting the TN-USB3-xx-01
This section describes how to connect the TN-USB3-xx-01 to a PC/Notebook/Tablet. The TN-USB3-xx-01 can be
used to allow a portable device, like a laptop or tablet computer, to connect to a fiber based Gigabit Ethernet
network, via its USB 3.0 port, providing secure network access over a fiber infrastructure.
TN-USB3-xx-01 Connections
The figure above shows USB 3.0 connections for a TN-USB3-xx-01 to a desktop PC, a laptop PC, and a tablet.
The procedure is provided below.
1.Insert the TN-USB3-xx-01 USB connector into an available USB 3.0 port on your computer or device.
Note: For maximum performance, connect the TN-USB3-xx-01 directly to a USB 3.0 port on your computer.
If you are connecting to a USB hub, make sure it operates at USB 3.0 speed and can provide the required
power for this device. A USB 2.0 hub will also work, but only at USB 2.0 speeds.
2.Insert one end of a fiber Ethernet cable into the FIBER port of the TN-USB3-xx-01.
3.Insert the other end of the Ethernet network cable into an Ethernet port on the other end.
4.If the TN-USB3-xx-01 is discovered by your computer, continue operation. Note that the first time you plug
in the TN-USB3-xx-01, it may take 2 full minutes for the driver to install, before it begins working.
If the TN-USB3-xx-01 is not discovered, install the driver; see the “Driver Installation” sections below.
Note that it will not appear as TN-USB3-xx-01; it will appear as the Asix chip (i.e., the USB 3.0 to Gigabit Ethernet
controller).

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 11 of 27
Installation Overview
1. Plug the TN-USB3-xx-01 to the PC’s USB 3.0 port. If it works (LEDs lit and device detected), you do not need
to perform additional steps. If there is a problem with operation, continue with the rest of the steps below.
2. Procure and load the latest AX88179 driver from ASIX. See Available Drivers below.
3. Procure and load the latest driver for the PC’s USB 3 Host Controller(s), either from the OS provider or the
Host Controller chipset manufacturer (e.g., Intel).
4. Reboot the PC and try again.
5. Be patient. The first time you plug in the TN-USB3-xx-01, it may take 2 full minutes for the driver to install,
before it begins working.
6. Disable SelectiveSuspendand SSIdleTimeout power saving features.
Driver Installation
Available Drivers
The Lantronix Scorpion drivers page and the ASIX Drivers Download site provide the driver packages. From the
ASIX webpage choose Downloads then Software & Tools to locate the driver for your OS.
Select the appropriate driver package and unzip it. Each driver package has a Readme.txt file that describes the
driver's configurable parameters. Each driver package has a History.txt file that says you must first uninstall any
older version driver setup program, and also provides a version history for the particular driver setup program.
The supported downloaded drivers have these filenames:
1. AX88179_178A_LINUX_DRIVER_v1.14.4_SOURCE.zip
2. AX88179_178A_Macintosh_10.6_to_10.12_Driver_Installer_v2.8.0_20160912.zip
3. AX88179_178A_Win7_32bit_Driver_v1.12.11.0_WHCK.zip
4. AX88179_178A_Win7_64bit_Driver_v1.14.11.0_WHCK.zip
5. AX88179_178A_Win7_v1.x.11.0_Drivers_Setup_v3.0.3.0.zip
6. AX88179_178A_Win10_8.x_32bit_Driver_v1.18.2.0_WHCK.zip
7. AX88179_178A_Win10_8.x_64bit_Driver_v1.18.2.0_WHCK.zip
8. AX88179_178A_Win10_8.x_v1.18.2.0_Drivers_Setup_v1.0.0.0.zip

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 12 of 27
Installing the Driver
Various Management features exist, depending on the OS and driver support. The standard OS support includes
Windows 7, 8 and 8.1 (32-bit and 64-bit) and 10. Other drivers are available from the Drivers Download site. If
the Windows OS is up to date, the driver is automatically recognized and ready to go without additional effort. If
the driver is not automatically recognized, use one of the procedures in this section:
•Typical Plug and Play Install below
•Standard Windows Driver Update on page 16.
•Windows 7 Driver Configurable Parameters on page 18 or
Windows 8 Driver Configurable Parameters on page 19
•Uninstall the Driver Package on page 16
Typical Plug and Play Install
This is the recommended default install procedure for Windows 7; the screens and procedures are similar for
Windows 8.1 and 10.
1. Plug the TN-USB3-xx-01 into the computer’s USB port. The Installing device driver software dialog displays.
2. At the Searching Windows Update... dialog, click the link that indicates Skip obtaining driver software from
Windows Update...

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 13 of 27
3. At the Installing driver software... dialog, wait for the driver install to finish.
4. When the Ready to use dialog displays, click the Close button.
The wizard closes. If no error messages display, continue operation.
To verify the hardware is recognized by your system, navigate to Devices and Printers: displays ASIX
AX88179 USB 3.0 to Gigabit Ethernet Adapter #x (where xis the number of adapter cards in your system).

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 14 of 27
You can also verify device detection by navigating to Windows Control Panel > Device Manager > Network
adapters where the device displays as ASIX AX88179 USB 3.0 to Gigabit Ethernet Adapter #x
You can right mouse click the TN-USB3-xx-01 entry in Device Manager (ASIX AX88179 USB 3.0 to Gigabit
Ethernet Adapter #x) to display additional options as shown and described below.
Update Driver Software...: lets you search automatically for updated driver software on your computer and on
the Internet, or browse your computer for driver software, and locate and install driver software manually.
Disable: displays a confirmation dialog stating “Disabling this device will cause it to stop functioning. Do you
really want to disable it?” Click the Yes or No button.
Uninstall: displays a confirmation dialog with the Warning: You are about to uninstall this device from your
system. An option checkbox also displays to Delete the driver software for this device at the same time as the
uninstall. See below for procedure details.
Scan for hardware changes: displays the Device Manager > Network adapters > ASIX AX88179 USB 3.0 to Gigabit
Ethernet Adapter #x screen shown above.

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 15 of 27
Plug and Play Messages
Message: This device can perform faster. This ASIX AX88179 USB 3.0 to Gigabit Ethernet Adapter #x can
transfer information faster if you connect it to a Super-Speed USB 3.0 port. Displays if you plug the
device into a USB 2.0 or USB 1.1 port.

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 16 of 27
Uninstall the Driver Package
1. Navigate to the Windows Device Manager.
2. Click the ►icon left of the Network adapter entry to display the network adapters in your system.
3. Select the TN- USB3-xx-01 device (listed as ASIX AX88179 USB 3.0 to Gigabit Ethernet Adapter #x).
4. Select Action > Uninstall.
5. At the confirmation dialog, check or uncheck the option checkbox also displays to Delete the driver
software for this device at the same time as the uninstall.
6. Click the OK button to uninstall the driver software (and optionally delete the driver software from your
system).

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 17 of 27
Windows Driver Setup Program (Windows 7 Professional)
The following is an example to update AX88179 Windows driver for use if the Typical Plug and Play Install
(above) does not work on your computer. These are standard Windows driver update procedures.
Note: Before you run the setup program to install newer driver, uninstall the older version driver setup program
that user installed before. Check the list in "Control Panel” -> "Programs" -> "Programs and Features". If there is
an AX88179 driver in the list, uninstall it before you run the setup program. Refer to your computer’s Microsoft
Windows documentation to update the driver if necessary.
1. Navigate to the driver download save location.
2. Right click the desired file (e.g., AX88179_178A_Win7_32bit_Driver_v1.12.11.0_WHCK.zip).
3. Select Extract All... .
4. At the Select a Destination and Extract Files dialog, click the Extract button.
5. Navigate to and double click on the Setup.exe file in the Unzip folder. You can also right click the file and
select Run as administrator to launch. If a Windows UAC screen displays, select Yes and continue.
6. When the InstallShield Wizard Completed screen displays, exit the wizard.
7. If the driver install is successful, continue with normal operation. The USB LED lights after the driver is
installed and functional. If the driver install is unsuccessful, continue with the “Troubleshooting” section
on page 21.

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 18 of 27
Windows 7 Driver Configurable Parameters
Configurable parameters for idle or downed links:
1. SpeedDuplex: Set the Ethernet link speed.
-Auto: Auto detect the Ethernet link speed
-10Half: Set the Ethernet force on 10HD
-10Full: Set the Ethernet force on 10FD
-100Half: Set the Ethernet force on 100HD
-100Full: Set the Ethernet force on 100FD
-1000Full: Set the Ethernet force on 1000FD
2. NetworkAddress : Lets you set a MAC address of the device or use the device default MAC address.
3. FlowControl: Configure flow control advertised capabilities.
-Disabled Disable flow control
-TxEnabled Enable transmit flow control
-RxEnabled Enable receive flow control
-RxTxEnabled Enable transmit and receive flow control
4. Packet Priority & VLAN: Enable or disable the ability to insert the 802.1Q priority and VLAN tags into the
transmit packets.
-Packet Priority & VLAN Disabled Disable to insert the 802.1Q priority and VLAN tag
-Packet Priority Enabled Only enable to insert the 802.1Q priority tag
-VLAN Enabled Only enable to insert the 802.1Q VLAN tag
-Packet Priority & VLAN Enabled Enable to insert the 802.1Q priority and VLAN tag
5. VLAN ID: If user set a valid VLAN ID, the driver inserts the VLAN tag with this VLAN ID into the transmit
packets and device will filter the received packets.
6. AutoDetach: This feature is basically a soft-disconnect from the USB host when the Ethernet link is down/
cable unplugged. Enable or disable AutoDetach ability. If AutoDetach is enabled, three seconds later
after Ethernet cable was unplugged, the device will be detached from USB.
-Disabled Disable AutoDetach
-Enabled Enable AutoDetach
-Use EEPROM Setting Disable or enable AutoDetach according to the EEPROM setting
7. SelectiveSuspend: Allows NDIS to suspend an idle AX88179B network adapter by transitioning the adapter to
a lower-power state.
-Disabled Disable SelectiveSuspend function
-Enabled Enable SelectiveSuspend function
8. SSIdleTimeout: Selective suspend idle time-out in units of seconds. If selective suspend is enabled and the
unit is idle for SSIDLE Timeout seconds, then the adapter can transition to a lower-power state.

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 19 of 27
Windows 8.1 Driver Configurable Parameters
Configurable parameters for idle or downed links:
1. SpeedDuplex: Set the Ethernet link speed.
-AutoNegotiation: Auto detect the Ethernet link speed
-10 Mbps Half Duplex: Set the Ethernet Auto-Negotiation on 10HD
-10 Mbps Full Duplex: Set the Ethernet Auto-Negotiation on 10FD
-100 Mbps Half Duplex: Set the Ethernet Auto-Negotiation on 100HD
-100 Mbps Full Duplex: Set the Ethernet Auto-Negotiation on 100FD
-1.0 Gbps Full Duplex: Set the Ethernet Auto-Negotiation on 1000FD
2. NetworkAddress : Lets you set a MAC address of the device or use the device default MAC address.
3. FlowControl: Configure flow control advertised capabilities
-Disabled Disable flow control
-TxEnabled Enable transmit flow control
-RxEnabled Enable receive flow control
-RxTxEnabled Enable transmit and receive flow control
4. Packet Priority & VLAN: Enable or disable the ability to insert the 802.1Q priority and VLAN tags into the
transmit packets.
-Packet Priority & VLAN Disabled Disable to insert the 802.1Q priority and VLAN tag
-Packet Priority Enabled Only enable to insert the 802.1Q priority tag
-VLAN Enabled Only enable to insert the 802.1Q VLAN tag
-Packet Priority & VLAN Enabled Enable to insert the 802.1Q priority and VLAN tag
5. VLAN ID: If user set a valid VLAN ID, the driver inserts the VLAN tag with this VLAN ID into the transmit
packets and device will filter the received packets.
6. AutoDetach: This feature is a power savings mode and basically a soft-disconnect from the USB host when the
Ethernet link is down/ cable unplugged. Enable or disable AutoDetach ability. If AutoDetach is enabled, 3
seconds later after Ethernet cable was unplugged, the device will be detached from USB.
-Disabled Disable AutoDetach
-Enabled Enable AutoDetach
-Use EEPROM Setting Disable or enable AutoDetach according to the EEPROM setting
7. SelectiveSuspend: Allows NDIS to suspend an idle AX88179 network adapter by transitioning the adapter to a
lower-power state.
-Disabled Disable SelectiveSuspend function
-Enabled Enable SelectiveSuspend function
8. SSIdleTimeout: Selective suspend idle time-out in units of seconds. If selective suspend is enabled and the
unit is idle for SSIDLE Timeout seconds, then the adapter can transition to a lower-power state.

Lantronix TN-USB3-xx-01Series User Guide
33644 Rev. E https://www.lantronix.com Page 20 of 27
Manual Windows Driver Update
Use the procedure below to update the revised Windows driver on your platform.
1. Remove the TN-USB3-xx-01 from the USB 3.0 port of your PC.
2. Boot your PC/Notebook/PDA to Windows system.
3. Copy the new AX88179 Windows driver (AX88179.SYS) to the Windows system driver default folder. (e.g.,
C:\WINDOWS\system32\drivers for WinXP platform) to overwrite the previous AX88179 driver. If you still
can't find the correct folder, search for the "AX88179.SYS" file in your computer to find a correct folder.
4. Insert the TN-USB3-xx-01to the USB 3.0 port of your PC.
5. Enable the USB function from the BIOS setting of your PC. (Refer to the PC User Manual for the detailed
BIOS setting.)
6. Verify that the TN-USB3-xx-01 works properly.
Messages
Message: Installing device driver software. Searching Windows Update... Obtaining device driver software
from Windows Update might take a while. Skip obtaining device driver software from Windows Update.
Meaning: Windows Informational message only.
Recovery: None required. Wait for the search to finish and follow the on-screen instructions.
Message: Device driver software was not successfully installed. Please consult your device manufacturer for
assistance getting this device installed. ASIX AX88179 USB 3.0 to Gigabit Ethernet Adapter x Failed.
Meaning: The device driver did not install properly in Windows.
Recovery:
1. Click the link What can I do if my device did not install properly?
2. Read the displayed MS Windows article. The content varies between operating systems, but basically says
to:
• Make sure your computer is connected to the Internet and automatic updating is turned on.
• Manually check for drivers on Windows Update.
• Install software for the device.
Information is also provided on how to perform these three suggestions. Follow the on-screen instructions.
3. Perform the Troubleshooting steps below if the device driver software still is not successfully installed.