latch LC9368-HTV User manual

Installation Guide
2MP Dome
Camera

Document number 770-00017
Revised on 07/19/2020
Table of contents
Things you should know
Included in the box
Product details
Installation
Specications
Requirements for compliance 31
13
07
28
05
04

Camera Installation Guide Ve rsion 1.04 5
Things you
should know
The Latch Camera must be installed and protected in
a location that is not easily accessible and away from
possible impacts or heavy vibrations.
For example, look to install in a location where the
surveillance cameras are looking down or installed in
high positions such as on a wall or at least 10 feet (3
meters) above the ground.
Maintenance and repair work must always be carried
out by a Latch Certied Channel Partner.
Disconnect power from the unit when performing a
maintenance task.
• Latch Camera 2MP - Indoor & Outdoor Dome Camera
• Screw pack and cable exit cover
• Alignment sticker and desiccant bag
• Waterproof cable gland
• 256GB MicroSD card
• Ethernet cable
Included in the Box
Not Included in the Box
• #2 Phillips head screwdriver
• TR10 Torx security screwdriver
• 1”-1.5” drill bit for cable routing hole
Tools Required

Camera Installation Guide Ve rsion 1.06 7
Product Details
Details and recommendations for power, wiring,
and product specications.

Camera Installation Guide Ve rsion 1.08 9
PoE
Wiring
When using a PoE-enabled switch
The Latch Camera is PoE-compliant, allowing transmission of
power and data via a single Ethernet cable. Connect the camera
to a PoE enabled switch via Ethernet cable.
PoE Switch
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Latch
Camera and a non-PoE switch.
PoE Switch
PoE Power Injector
(optional)
Note:
1.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
Connect the camera to a PoE switch only and avoid external
power supplies.

Camera Installation Guide Ve rsion 1.010 11
Product Details
Dome cover
RJ45 Ethernet connector
Outer View
IR LEDs
Lens
MicroSD card slot
LEDs
Reset button
Inner View

Camera Installation Guide Ve rsion 1.012 13
Installation
Follow these steps to proceed with installation.

Camera Installation Guide Ve rsion 1.014 15
Open the top cover by loosening the TR10 Torx security screws.
1.

Camera Installation Guide Ve rsion 1.016 17
A MicroSD card is included. To replace, continue reading.
Optional: To replace the existing MicroSD card, open the SD
card socket lid by sliding backward and ip open the lid.
2.
Remove the existing MicroSD card and replace with a new card
(256GB is recommended). Slide the lid forward. A clicking sound
should be heard to indicate that the lid and the SD card are
secured in place.
256GB

Camera Installation Guide Ve rsion 1.018 19
Alignment Sticker
Use the alignment sticker to drill mounting holes on the wall or
ceiling. Drill a cabling routing hole if preferred.
3.
Hole Diameter 1 - 1.5 inch
Route an Ethernet cable through the cabling hole.
4.

Camera Installation Guide Ve rsion 1.020 21
Pass an Ethernet cable through the waterproof cable gland
components and through the rubber seal. Connect the Ethernet
cable to the camera’s RJ45 connector.
5.
Install the seal ring and twist and tighten to secure the waterproof
components.
6.

Camera Installation Guide Ve rsion 1.022 23
7.
Secure the camera to the wall using the included anchors and
screws. Seal side opening with cable exit cover. Note that if a
routing hole through the wall is not possible, you can also route
the cable through the side opening.
Note: We recommend forming a drip loop of cables to help avoid
moisture condensation on connections or device.
CorrectIncorrect
PoE
or

Camera Installation Guide Ve rsion 1.024 25
Rotate or tilt the Latch Camera for desired optimal eld of view.
8.
Replace the desiccant from the inside of the dome cover.
9.
Old desiccant New desiccant

Camera Installation Guide Ve rsion 1.026 27
Install the dome cover and fasten with the TR10 Torx security
screws.
10.
Scan the QR code on the label with the Latch Manager App and
follow the steps in the app to congure.
11.

Camera Installation Guide Ve rsion 1.028 29
Features
•H.264, H.265 compression technology
• 30 fps @ 1920x1080 (WDR Pro on)
• 2.8~12 mm, remote focus
• SNV (Supreme Night Visibility) for low light conditions
• WDR Pro for unparalleled visibility in extremely bright and dark environments
• Built-in IR illuminators, eective up to 100 feet (30 meters)
• Weather-proof IP66-rated and vandal-proof IK10-rated housing
• Built-in MicroSD/SDHC/SDXC card slot for on-board storage
• Built-in microphone
System Information
• Model: LC9368-HTV
• CPU: Multimedia SoC (system-on-chip)
• Flash: 128MB
• RAM: 256MB
• Storage: 256GB SD card
General
• Connectors: RJ-45 cable connector for 10/100 Mpbs network/PoE connection
• LED Indicator: System power and status indicator
• Power Input: IEEE 802.3af PoE Class 0
• Power Consumption: Max. 12.95 W (IR on), Max. 9 W (IR o))
• Dimensions: 5.3” x 4.1” in inches
• Weight: 819 g
• Safety Certications: CE, FCC Class B, UL
• Operating Temperature:
• Humidity: 90%
• Warranty: 12 months
Specications
Starting temperature: 14°F - 140°F (-10°C - 60°C)
Working temperature: -22°F - 140°F (-30°C - 60°C)
If the camera does not operate:
•
•
Troubleshooting
Make sure the camera is connected to power. The LED light will light Red if power is on.
Make sure the LED light is Green to ensure the network is connected. For LED Denitions,
see below.
LED Status
Item Description
Powered and system booting,
or network failed
Connected to network
Upgrading rmware
Restoring defaults
Status after a reset (network
connected)
Status after a reset (network
disconnected)
Power o
Network is disconnected
Steady Red
Steady Red and Green LED blinks
every 1 sec.
Green LED blinks every 1 sec.
and Red LED blinks consecutively
every 0.15 sec.
Green and Red blink every 0.15
sec, Green and Red light on, then
blink again.
Red LED is on, Green LED blinks
and Red LED is constantly on.
Green and Red LEDs are
constantly on.
1.
2.
3.
4.
5.
6.
Red LED o
Green LED o

Camera Installation Guide Ve rsion 1.030 31
Reset Camera: Press the recessed reset button. Wait for the Camera to reboot.
Restore Factory Settings: Press and hold the reset button until the LED light rapidly
blinks. Note that all settings will be restored to factory default, and you may need to pair
the Camera within Latch Manager again. Upon successful restore, the LED will blink Green
and red during normal operations.
•
•
Try a hardware reset.
The reset button is used to reset the the system or restore the factory default setting.
Sometimes resetting the system can return the camera to normal operation. If the problems
persist, restore the factory setting and install again.
Further troubleshooting information is available on the support website at
support.latch.com
-
-
Regulatory Compliance
This device complies with FCC Rules Part 15. Operation is subject to the following two
conditions.
•
•
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a partial installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
•
•
•
•
This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause
undesired operation.
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help. Shielded interface cables
must be used in order to comply with emission limits.
Troubleshooting (continued)

Table of contents