latch Hub User manual

Installation Guide
Hub

Document number 770-00015
Revised on 08/26/2020
Table of contents
Things you should know
Included in the box
Product details
Installation
Specications
Requirements for compliance 31
19
07
30
05
04

Hub Installation Guide Ve rsion 1.04 5
Things you
should know
For in-unit install, place the hub near the media panel.
Conguration requires the iOS Manager App running
on an iPhone 5S or newer.
More resources, including the electronic version of
this guide, can be found online at support.latch.com
Mounting Hardware
• Pan-head screws
• Anchors
• Cable ties
Product
• Latch Hub
• Mounting Plate
• Wire Grommet
• Cover
Included in the Box
Mounting Tools
• #2 Phillips head screwdriver
• T25 Torx screwdriver
• 1/4” drill bit
Requirements for Device
• 64 bit iOS device
• Latest version of the Latch Manager App
Sold Separately
• Power adapter
• Power adapter extension
• RJ45 Cat5 patch cable
Not Included in the Box

Hub Installation Guide Ve rsion 1.06 7
Product Details
Details and recommendations for power, wiring,
and product specications.

Hub Installation Guide Ve rsion 1.08 9
LED (Light) Denitions
Solid White - Online and connected
Flashing White - Booting up, connecting, or pairing
Fast Flashing White - Firmware updating
Solid Red - Cannot connect to Latch servers
No Light - Power o or battery out
I/O Port Denitions
Power Reset
Ethernet

Hub Installation Guide Ve rsion 1.010 11
DC Power Adapter
Wiring Requirements
Input voltage: 90 - 264 VAC
Input frequency: 47 - 63 Hz
Output voltage: 12 VDC +/- 5%
Max load: 2 AMPs
Min load: 0 AMPs
Load regulation: +/- 5%
Note: Do not splice DC power adapter
2.5mm barrel jack
5ft cable length

Hub Installation Guide Ve rsion 1.012 13
Optional Cable Extension
Wiring
Note:If the DC power adapter (5ft) is not long enough for
installation, an additional 5ft extension cable can be used.
Only one extension per hub is supported.
Sold Separately.
5ft cable length
5ft cable length

Hub Installation Guide Ve rsion 1.014 15
Low Voltage 2 Wire Power
Wiring Minimum Wire Gauge Per Length of Wire Run
Distance
Power (12v)
< 25ft
24 AWG
< 50ft
22 AWG
< 100ft
18 AWG
< 200ft
14 AWG
12VDC > 24 Watts
Power Supply
*Class 2 Isolated, UL Listed
In- Building

Hub Installation Guide Ve rsion 1.016 17
PoE
Wiring For PoE Switches and Injectors
For PoE Splitters
802.3at (Type 2)
12VDC
120mV Peak to Peak or 1%
1.75A
12mm x 2.5mm x 5.5mm
0° - 40°C (32°F - 104°F)
FCC Part 15, EN61000-4-2, EN61000-4-3
Overload and short circuit protection
802.3bt (Type 3) 802.3bt (Type 4)
328ft (100m)
30W+
5e 6 76a 8
10 - 24 AWG
PoE Splitter
12VDC
1.75A (minimum)
PoE Switch/Injector:
802.3at/802.3bt
30W+
Note: Daisy Chain not supported.
PoE Standards
Requirement
Output Voltage
PoE Power
Requirement
Output Voltage
Ripple (Maximum)
Output Current
(Minimum)
DC Barrel Jack
Operating
Temperature
Required
Certications
Additional Features
(Preferred)
Supported
CAT Type
Max Distance
AWG

Hub Installation Guide Ve rsion 1.018 19
Installation
Follow these steps to proceed with installation.

Hub Installation Guide Ve rsion 1.020 21
Rotate Torx screws in outer Cover counter-clockwise to unlock.
Separate the outer Cover from the Mounting Plate using the
opening on the underside.
Note: Do not use a power tool or excessive force on the Torx
screws—over torquing could cause damage.
Rotate Torx screws in Hub counter-clockwise to unlock. Remove
the Hub from the Mounting Plate.
1.

Hub Installation Guide Ve rsion 1.022 23
Install Mounting Plate. Attach to junction box or attach to wall or
ceiling.
Note: Pass cables through opening before attaching Mounting
Plate to junction box.
2.
Attaching to junction box Attaching to wall or ceiling

Hub Installation Guide Ve rsion 1.024 25
Attach Hub to Mounting Plate by aligning mating features. Rotate Torx screws in Hub clockwise to lock.
3.

Hub Installation Guide Ve rsion 1.026 27
Plug in power and Ethernet cables. Use included cable ties to
secure. Install Grommet.
4.
Junction box scenario.

Hub Installation Guide Ve rsion 1.028 29
5.
Use Latch Manager App to setup the device. Observe and
monitor LED to verify set up success.
Install the outer Cover aligning with Mounting Plate and Grommet.
Rotate Torx screws clockwise to lock and secure Cover.
6.

Hub Installation Guide Ve rsion 1.030 31
Dimensions
•Dimensions: 8 in. x 8 in. x 2.25 in.
•Weight: 3.3 lbs.
Network
•Ethernet: 10/100/1000
•Bluetooth: BLE 4.2
•Wi-Fi: 2.4Ghz / 5Ghz (Selectable) 802.11 a/b/g/n/ac
• Cellular: 4G LTE Cat 1
•Zigbee 3.0
• DHCP
Power
• Class 2 Isolated, UL Listed Power Supply
• 2 Wire Supply Voltage: 12VDC, 2A
• Power over Ethernet: 802.3bt (30W+)
• Operating Power: 20W-50W (Max: 4A @12VDC, 2A @24VDC; Min: 1.75A @ 12VDC, 1A @
24VDC )
• DC input evaluated for UL294: 12V DC – 24V DC
•4 Hour backup battery
Warranty
• 1 year limited warranty on electronic components
•5 year limited warranty on mechanical components
Environmental
• Materials: impact resistant materials
• Temperature: Operating / Storage 0°C to 40°C (32°F to 104°F), Indoor Use Only
• Relative Humidity: 10% at 90%, non-condensing
Compliance
US
• FCC Part 15B / 15C / 15E / 22H / 24E
•UL 62368
• CEC/DOE
PTCRB
IEC62133 (Battery)
Specications
Canada
• IC RSS-210 / 139 / 133 / 132 / 130 / 102 (MPE)
• ICES-003
• NRCAN
Regulatory Compliance
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
CAUTION: Changes or modications not expressly approved by the manufacturer responsible
for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
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This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
Note: The country code selection is for non-US models only and is not available to all US
models. Per FCC regulation, all WiFi products marketed in US must be xed to US operation
channels only.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of
20cm between the radiator & your body.
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected.
Consult the dealer or an experienced radio / TV technician for help.

Hub Installation Guide Ve rsion 1.032 33
If the hub does not operate:
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Safety Instructions
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Safety Instructions
Conguration & Commissioning instructions can be found in more detail in the Technical
Certication Training as well as on the support website at support.latch.com
Troubleshooting
Ensure the hub is powered with DC power. Do not use AC power.
Ensure the input voltage if using 2 wire is 12 volts DC
Ensure the input PoE Type if using PoE is 802.3bt 30W+
Further troubleshooting information is available on the support website at support.latch.com
This product shall be installed and serviced by certied professionals only
Locations and wiring methods shall be in accordance with the National Electrical Code,
ANSI/NFPA 70
For PoE connections, installation must be done in accordance with NFPA 70: Article 725.121,
Power Sources for Class 2 and Class 3 Circuits
There are no replacement parts available for this product
Correct wiring insulation should be used during installation to prevent the risk of electrical
shock
Model: Hub
Warning
Service Information
Conguration & Commissioning instructions can be found in more detail in the Technical
Certication Training as well as on the support website at support.latch.com
Applicable Products
This installation guide applies to products with the following designators on the label:
•
Exposure to Radio Frequency (RF) Energy
This device meets the government’s requirements for exposure to radio waves. This device is
designed and manufactured not to exceed the emission limits for exposure to radio frequency
(RF) energy set by the Federal Communications Commission (FCC) and the Innovation, Science,
and Economic Development (ISED) Canada.
The product may contain an internal lithium manganese dioxide, vanadium pentoxide, or
alkaline battery or battery pack. There is risk of re and burns if the battery pack is not
handled properly.
Do not expose to temperatures higher than 50° C (122° F).
To reduce potential safety issues, only the battery provided with the product, a replacement
battery provided by Latch, or a compatible battery purchased as an accessory from Latch
should be used with the product.
To reduce the risk of re or burns, do not disassemble, crush, puncture, short external
contacts, or dispose of in re or water.
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions.
Do not ingest battery, a Chemical Burn Hazard.
Keep new and used batteries away from children.
If the battery compartment does not close securely, stop using the product and keep it away
from children.
If you think batteries might have been swallowed or placed inside any part of the body, seek
immediate medical attention.
Leaving a battery in an extremely high temperature surrounding environment can result in an
explosion or the leakage of ammable liquid or gas.
A battery subjected to extremely low air pressure may result in an explosion or the leakage of
ammable liquid or gas.
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L’appareil ne doit pas produire de brouillage, et
L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.
Industry Canada (IC) Compliance Statement
This device complies with applicable Industry Canada RSSs. Operation is subject to the
following two conditions: (1) This device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the
device.
To satisfy RF exposure requirements, this device and its antenna must operate with a separation
distance of at least 20 centimeters from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:
1.
2.
Pour remplir les conditions requise sur l’exposition des fréquences radios, cet appareil et les
antennes doivent fonctionner avec une distance minimum de 20 centimètres avec toutes les
personnes et ne doivent pas être placés ou fonctionner en conjonction avec tout autre antenne
ou émetteur.