
roubleshooting 2 stage
Error Code
Explanation
Cause Solution
E01
Connection ssue
he leg is disconnected rom the control box.
Check the cable connections between leg and computer. Reset
display.
If problem persists
contact % )ustomer ervice.
E02 Continous peration Continous operation or 5 min. Let motor rest or 10 min. hen try again.
Ifproblempersists
contact /ustomer ervice.
E03 abletop verload
he tabletop load exceeds the weight limit.
Check that weight on table does not exceed weight limit.
2 stage straight -120kg
If
problem
persists
contact
/
ustomer ervice.
E04 Control Box Malunction Control Box Malunction Perorm reset operation.
Ifproblempersists
contact /ustomer ervice.
E05 Display is roen Display locked or 30 seconds. Perorm reset operation.
Ifproblempersists
contact /ustomer ervice.
E06 Communication
Disconnected Connection lost between display and control box. Check cables. Perorm reset operation.
Ifproblempersists
contact /ustomer ervice.
E0 Display shows less than 0 he height on display is lower than 0.
Perorm reset operation.Set display height to 28 .
Ifproblempersists
contact /ustomer ervice.
E08
Motor Short Circuit
Motor cable damaged Check the motor cable or damage.
Ifproblempersists
contact /ustomer ervice.
E09 Hall Error Hall count error Perorm reset operation.
Ifproblempersists
contact /ustomer ervice.
E10
Actuator Error Failure o control box actuator
Disconnect power supply or
1
minute then plug in.
Ifproblempersists
contact /ustomer ervice.
E11 Rebound Malunction Rebound unction error Perorm reset operation.
Ifproblempersists
contact /ustomer ervice.
E12 yroscope abnormal
1. he gyroscope sensitivity sensor module is abnormal
2. ilt the table
1.Restart the power.
2.Lay the desktop lat or place the control box lat.
If
problem persists contact /ustomer ervice.
GENERAL TIPS
Follow assembly instructions closely
Do not overload the tables (80kg maximum straight)
he input voltage should be within 100-240
se the glides to properly level the table beore use
When moving the table do not tilt the table on one leg or misalignment may occur
Beore irst use perorm reset operation
ater trouble shooting the problem persists contact Customer Service or urther
assistance
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