Lencore G8350 User manual
OPERATIONS
MANUAL
i.Net Rack Mounted Headend Enclosure
(Model G8350)
Document Number: 200-0008 Rev F
INTRODUCTION
FEATURES & CAPABILITIES
Test Procedure
Maintenance Procedure
Notice
Static IP Connection
System Manager & Data Cable Verification -
Installer Must Complete this process!
Table of Contents
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In the event of trouble, please contact:
Name:
Address:
Phone Number:
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WIRING
General I/O
Configuring The System
Using The System
IP Settings
Configuring the Time Settings
Configuring the Fault Email Settings
Configuring the SMTP Settings
Troubleshooting Speaker Lines
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RISK OF ELECTRIC SHOCK- DO NOT OPEN THE UNIT.
THERE ARE NO SERVICABLE COMPONENTS INSIDE.
IMPORTANT SAFETY INSTRUCTIONS
1) Read these instructions.
2) Keep these instructions. Instructions are to be framed and placed adjacent to the control
unit for ready reference.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or
sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13) Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
An apparatus with Class I construction shall be connected to a mains socket outlet
with a protective earthing connection.
The mains plug or appliance coupler shall remain readily operable.
The unit must be installed within an enclosed rack.
WARNING To reduce the risk of fire or electric shock, do not expose this apparatus to rain
or moisture and do not expose to dripping or splashing and no objects filled with liquids,
such as vases, shall be placed on the apparatus
14)
System: G8350 i.Net Masking Only Rack Unit
- Class B wiring: MUTE MASKING IN, FAULT STATUS OUT
- At least one UPS and batteries should be used to provide secondary power supply for
emergency purposes and be installed in the same rack as the G8350.
- The G8350 should be installed in the following locations:
1) Within a key-locked cabinet or rack with physical security level 1 or higher
2) In a controlled access room with a minimum access control security level 1. Front-mounted
controls should only be changed by Authorized Personel.
- The system is provided with a Communication Security Level 0, which indicates no Security Level
employed.
- The following wiring connections are intended to be protected against mechanical damage.
IN between G8350 and Fire Alarm Control Panel or Notification Appliance Circuits
FAULT STATUS OUT between G8350 and Fire Alarm
Control Panel or Notification Appliance Circuits.
- The FACP and G8350 units need to be installed adjacent to each other.
- The system is not to be used in buildings providing Suppression Service (Systems using Halon, etc).
Sprinkled systems are allowed.
3)Use four 10-32 pan-head machine screws to mount the unit to the rack rails.
- Use a listed Rack with the following minimum ventilation openings:
Fully perforated Front and Back door that has a minimum 90% of the surface area provided with
perforated openings.
Top Enclosure of the rack shall be provided with a ventilation openings that cover a minimum
surface are equal to 40% of the overall top enclosure surface area.
The side enclosures of the rack shall be provided with minimum ventilation openings located at
the upper 1/3 and lower 1/3 of each of the side enclosure, each set of ventilation openings shall
cover a minimum surface area equal to 8% of the overall side enclosure surface area.
- Use UL2572 listed NAC Extenders driven by a N.O. dry contact and includes a N.O. dry contact
fault output.
- The UPS should be located in the same room as the equipment it is powering. The UPS must be
hardwired to the branch circuit and hardwired to the Rack Unit and any other Device if powered by
the UPS. The connection between the UPS and Rack Unit and any other Device shall in conduit and
not exceed 20 ft. (6.1 m), or equivalently protected against mechanical damage.
- For Canadian Installations the NAC Extender provide 2 hours of alarm condition. If 2 hours
loading exceeds the NAC Extended Battery capacity, the unit needs to be powered by the UPS.
i.Net Sound Masking Headend Unit User Manual
Lencore’s i.Net Sound Masking Headend 1RU Rack unit replaces all the bulky headend
equipment that that is associated with sound masking systems. With the i.Net Sound
Masking Headend Rack unit there is no need for amplifiers, separate equalizers, special
switching equipment or matching vendors for compatible product interfaces. The i.Net
Sound Masking Headend Rack unit’s technology is so sophisticated that it can allow
zone additions, modifications, deletions and other changes to the system on the fly,
without rewiring. This eliminates the need for running multiple home runs back to the
electrical closet or through building risers to create separate or additional zones.
The i.Net Sound Masking Headend Rack unit allows the ability to use up to 255 individual
zones for masking. The system’s easy to use full one-third octave band equalizer can be
adjusted to either individual zones or all zones and provides exceptional fine tuning
capabilities.
The creation, modification, addition and deletion of zones for sound masking can be
easily controlled using the included Lencore System Manager or through the on-board
buttons. No proprietary software needs to be installed on the client’s side, eliminating
security and migration issues. The Lencore i.Net System is an open platform system. In
addition, volume and equalizer settings for sound masking can be programmed through
System Manager offering tremendous adjustment and control capabilities with
unprecedented flexibility.
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Features and Capabilities:
The i.Net Sound Masking Headend includes many built-in features that used to require separately
purchased components.
Front panel buttons. The front panel buttons allow the user to make a number
of adjustments to the system without using a computer.
LCD display. The front panel display is used for displaying a variety of information.
Protocessor. The Protocessor is used to control the networked system. The Protocessor offers
exceptional features, solid construction, plus the flexibility to monitor and
control the sound masking from virtually anywhere.
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1. RESET Button
The Reset button is used to make a
hardware reset for servicing purposes.
2.
Protocessor LEDs The Protocessor
LED’s display the status of the
Protocessor.
3. LED Indicators
The LED indicators display various
conditions and functions such as
network activity and relay status. See
“Using the System” for detailed
information.
4. Switches
The switches are used to make a
number of adjustments to the system
without using a computer.
5. LCD Display
The LCD displays various diagnostic
messages and configuration information
about the system.
6. Protocessor
Connect an Ethernet cable to access
the Protocessor.
(not supervised)
7. Aux Relays
The Aux Relay R1 is used to send a
fault to the FACP. The other relays are
for future use.
(supervised by FACP)
8. RS232
For future use.
9.Inputs 1-4
Supervised Input 1 is used to mute the
masking. Connect the FACP mute
output here.
(supervised)
10. Inputs 5-8
For future use.
(supervised)
11. Inputs 9-12
Input 11: UPS AC Fault.
Input 12: UPS Battery Fault
Inputs 9 &10: Future Use.
(supervised)
12. Data In/Out
Connect the Data Out to the first OP
Data In
. The Data in is for future use.
(not supervised)
13. GND
Connect a common audio ground wire
from the GND connector to the first OP.
14. UPS Power In
Connect UPS power here or jumpers if a
UPS is not used.
(not supervised)
15. Power Input
Power cord connector (IEC 60320).
110-240 VAC.
(not supervised)
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Wiring
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Wiring
Power and Network connections:
1. Plug the unit into a standard outlet for 120VAC operation using the C13 to 5-15P power cord. For 208VAC
operation, plug the unit into an IEC C13 socket using the C13 to C14 power cord.
The system will be usable in approximately 10 seconds.
2. Connect a network cable to the unit’s Protocessor input. The Protocessor is the network server.
The Protocessor is pre-loaded with Lencore’s System Manager. System Manager allows
adjustment to the masking characteristics.
The unit includes a rear panel terminal block for the connection of an optional UPS. The
UPS output would connect to the terminal block: +24VDC to pin 2 and 24V COM to pin 3. When a
UPS is not used, jumpers In+ to Out+ and In- to Out- must be installed.
Use a UL 864 listed power supply for the UPS. The UPS must be 24VDC regulated until the power
supply batteries are exhausted. Lencore's PSM7A meets these requirements.
Incorporate a safety margin into the calculated amp-hour rating of 20%.
Maximum battery amp hour capacity supported by the charger to be 24 hours minimum.
Normal and alarm standby load is 100mA.
For US installations, the alarm time period is 15 minutes and for Canadian installations, the alarm time
period is 2 hours.
UPS connection:
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Data, Audio, and Ground connections:
1. Wire the Data Out cable to the first OP’s Data In. See the installation and operations manual
for the i.Net Rack OP for further wiring of OPs.
2. Wire a ground wire from the headend “GND” to the first OP.
TO FIRST OP
DATA IN
TO FIRST OP
Fire Alarm Connections:
1. Connect the fire alarm panel normally open dry contacts Mute Masking inputs.
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Relay Connection
1. Connect the FACP fault input to Aux Relay R1 - NC and C. Relay R1 is energized (open)
when no fault exists and de-energized (closed) when a fault is active.
To FACP
Fault Input
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Front Panel Switches:
The switches allow the user to make a number of adjustments to the system without using a
computer, although, a computer and System Manager are still required for full control of all
functions. A selection can be made by continually pressing and releasing the switch.
The display shows OP operational data:
The upper left part of the display displays the Function. The upper right displays the current
Option, within that function. The lower left displays the Channel or Zone # that is related to the
function. The lower right displays the value associated with that channel or zone.
The FUNCTION button selects the function to be changed. The OPT button selects the
operation.
The up and down arrows increment and decrement the settings.
The SEL key is used to select operations.
To use the keypad, first choose the FUNCTION of operation. After the function has been selected,
use the OPT key to select the option. Finally, use the up and down arrows to change the value for
the function.
Option
Function
Value
Channel/Mute
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Options and Functions:
Function Option Action
Masking Volume OP/Channel Select
Zone Select
Masking Contour OP/Channel Select
Zone Select
Mask Mute OP/Channel Select
Zone Select
Music Volume OP/Channel N/A
Zone N/A
Music Mute OP/Channel N/A
Zone N/A
Paging Volume OP/Channel N/A
Zone N/A
Paging Mute OP/Channel N/A
Zone N/A
Faults None Select
I/O Setup None Select
Operation Examples:
Masking Volume:
Press the FUNC button until “Mask Vol” is displayed.
OP/Channel:
Press the OPT button until “OP” is displayed.
Press the SEL button until the curser is on the value to change (OP number, channel letter,
or volume).
Use the up and down arrows to increment and decrement the selected value.
Zone:
Press the OPT button until “ZN” is displayed.
Press the SEL button until the curser is on the value to change (Zone number or
volume). Use the up and down arrows to increment and decrement the selected value.
Masking Contour:
Press the FUNC button until “Mask Cntr” is displayed.
OP/Channel:
Press the OPT button until “OP” is displayed.
Press the SEL button until the curser is on the value to change (OP number, channel
letter, or volume).
Use the up and down arrows to increment and decrement the selected value.
Zone:
Press the OPT button until “ZN” is displayed.
Press the SEL button until the curser is on the value to change (Zone number or
volume). Use the up and down arrows to increment and decrement the selected
value.
Voltages None Select-View Only
Neuron Version None View Only
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Masking Mute:
Press the FUNC button until “Mask Muter” is displayed.
OP/Channel:
Press the OPT button until “OP” is displayed.
Press the SEL button until the curser is on the value to change (OP number, channel letter, or
volume).
Use the up and down arrows to increment and decrement the selected value.
Zone:
Press the OPT button until “ZN” is displayed.
Press the SEL button until the curser is on the value to change (Zone number or volume). Use
the up and down arrows to increment and decrement the selected value.
Music and Paging Functions have no relevance for this unit.
Faults:
Press the FUNC button until “Faults” is displayed.
Press the SEL button until the curser is on the value to change (Clear, Mute, Fault number).
Use the up and down arrows to scroll through the fault list.
If the curser is on Clear or Mute, the up or down arrow will clear or mute the fault.
The OPT button has no use for Faults.
Using the System
System Reset
In the unlikely event of the unit locking-up, pressing the Reset button will cause the unit to re-boot.
I/O Setup:
Press the FUNC button until “I/O Setup” is displayed.
I/O number:
Press the SEL button until the curser is on the I/O number.
Use the up and down arrows to increment and decrement the I/O number.
I/O options:
Press the SEL button until the curser is on the I/O options.
Use the up and down arrows to change the I/O to Supervised, Normal, or Disabled.
Note: A Supervised input must include an EOL (end of line) resistor. A Normal input does not need and EOL resistor.
Voltages:
Press the FUNC button until Voltages is displayed.
Press the OPT button to select the various voltages to display.
Note: Voltages cannot be changed, they can only be monitored.
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Neuron activity
The Neuron is a specialized internal microprocessor.
The LEDs labeled TX and RX indicate Neuron activity. These LEDs will be flickering under normal
operation.
FLT
The FLT LEDs are indicators for system faults. The CPU LED indicates that the internal CPU
(microprocessor) is in a fault condition. The GEN LED indicates a general fault condition. When
either of these LEDs is on, a system fault has occurred.
PWR/SER
A green PWR (Power) LED indicates that the internal power supplies are operating. The
SER (Serial) LED is on when the serial connection is in use.
Front Panel Indicators
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INPUTS
The INPUTS LEDs are indicators for system inputs. IN1 represents the Mute masking input. A
blinking input LED indicates a fault has occurred. IN2-IN12 are for future use.
Relays
Relay R1 LED indicates a general fault. When the LED is on, no fault exists and Relay R1 is
energized. When the LED is off, a fault has occurred and Relay R1 is de-energized. R2, R3, and
AUX LEDs are for future use.
Protocessor
The Protocessor LEDs indicate the state of the Protocessor.
The ERR LED will go on solid 15 seconds after power up. It will turn off after 5 seconds. A steady red light
will indicate there is a system error on the unit. The RUN LED will start flashing 20 seconds after power
indicating normal operation. The SPL LED will be off for normal operation.
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Setting the IP Settings
1. If using the SMC Toolbox application, follow the steps above to change or view IP settings
2. If not using the SMC Toolbox application, power on the Head End and wait about 2 minutes. (The AUX
LED will be flashing while booting up, and solid once complete.
3. Click the "Func" button on the front of the Head End until you get to the "IP Info" section.
4. The current IP address will be displayed.
5. Use the "Opt" button to cycle through additional IP settings including: Subnet, Gateway, and MAC ID.
6. We can also change the IP settings by navigating the IP address displayed on the Head End display.
Changing the IP Settings using the System Manager
Webpages
1. Make sure your static IP is set on your PC and you have internet connection going from your PC to
the "Protocessor Field Pop Enabled" port on the back of the Headend. (See Interfacing with the
protonode section of the manual for further instructions).
2. Open a web browser and enter the Headend IP address.
3. On the Lencore landing page, select the "Systems Setting" option.
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Configuring The Time Settings
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Configuring The Time Settings
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