Lenovo T560 Owner's manual

ThinkPadT560andP50s
HardwareMaintenanceManual

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation
underAppendixANotices”onpage103.
FirstEdition(February2016)
©CopyrightLenovo2016.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
AdministrationGSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.

Contents
Aboutthisanual...........iii
Chapter1.Safetyinforation......1
Generalsafety................1
Electricalsafety...............1
Safetyinspectionguide............2
Handlingdevicesthataresensitivetoelectrostatic
discharge..................3
Groundingrequirements............4
Safetynotices(multilingualtranslations)......4
Chapter2.Iportantservice
inforation..............19
StrategyforreplacingFRUs.........19
Strategyforreplacingasolid-statedrive...19
Importantnoticeforreplacingasystem
board................20
Howtouseerrormessage........20
StrategyforreplacingFRUsforCTO,special-bid,
andstandardmodels............20
Productdefinition............20
FRUidentification............20
Chapter3.Generalcheckout.....23
Whattodofirst..............23
Checkoutguide..............24
LenovoSolutionCenter.........24
Quicktestprograms...........24
UEFIdiagnosticprogram.........25
Bootablediagnosticprograms.......25
Powersystemcheckout...........26
Checkingtheacpoweradapter......26
Checkingthebatteryandoperational
charging...............27
Checkingthecoin-cellbattery.......27
Chapter4.Relatedservice
inforation..............29
Restoringthefactorycontentsbyusingthe
productRecoveryDiscSet..........29
RecoveryoverviewfortheWindows7operating
system..................30
Creatingandusingarecoverymedia....30
Performingbackupandrecoveryoperations.31
UsingtheRescueandRecoveryworkspace.32
Creatingandusingarescuemedium....33
Reinstallingpreinstalledprogramsanddevice
drivers................34
Solvingrecoveryproblems........34
RecoveryoverviewfortheWindows10operating
system..................35
Resettingyourcomputer.........35
Usingadvancedstartupoptions......35
RecoveringyouroperatingsystemifWindows
10failstostart.............35
CreatingandusingarecoveryUSBdrive..36
Passwords................36
Power-onpassword...........37
Harddiskpassword...........37
Supervisorpassword..........37
Howtoremovethepower-onpassword...37
Howtoremovetheharddiskpassword...38
Powermanagement............38
Screenblankmode(fortheWindows7
operatingsystemonly)..........38
Sleepmode..............39
Hibernationmode...........39
Symptom-to-FRUindex...........40
Numericerrorcodes..........40
Errormessages............41
Beepsymptoms............42
No-beepsymptoms...........42
LCD-relatedsymptoms.........42
Intermittentproblems..........43
Undeterminedproblems.........43
Chapter5.Functionkeys.......45
Chapter6.Locations.........47
Locatingcomputercontrols,connectors,and
indicators.................47
Frontview...............47
Left-sideview.............48
Bottomview..............48
Statusindicators............48
LocatingFRUsandCRUs..........50
MajorFRUs..............51
LCDFRUs..............53
MiscellaneouspartsandotherFRUs....54
Connectorandcableguide........55
LookingupFRUinformation.........59
Chapter7.FRUreplaceent
notices................61
Commonservicetools...........61
Screwnotices...............61
Retainingserialnumbers...........62
©CopyrightLenovo2016i

Restoringtheserialnumberofthesystem
unit.................62
RetainingtheUUID...........63
ReadingorwritingtheECAinformation...64
Chapter8.Reovingorreplacinga
FRU..................65
Generalguidelines.............65
Beforeservicingthecomputer........66
Disablingthebuilt-inbattery.......66
RemovingthemicroSIMcard.......66
RemovingamajorFRU...........67
1010Removablebattery.........67
1020Basecoverassembly........68
1030Keyboard.............70
1040Storage-drivestabilizerbar,internal
storagedrive,andharddiskdrivecable...75
1050Memorymodule..........77
1060Wireless-LANcard.........78
1070Wireless-WANcard.........79
1080Coin-cellbattery..........80
1110dc-inbracketanddc-incable.....81
1120Built-inbatteryordummybattery...82
1130Thermalfan............84
1140Speakerassembly.........86
1150Smartcardreaderordummysmartcard
reader,andsmartcardcable.......87
1160Systemboardassembly.......89
1170LCDunit.............90
1210Powerbuttoncardandpowerbutton
cardcable..............92
1220Keyboardassembly.........93
RemovinganLCDFRU...........94
2010LCDbezelassembly........94
2020Hinges..............94
2030LCDpanelandLCDcable......95
2040Camera/microphonecard......96
2050LEDcableassembly........97
2060Antennakit............98
2070Hingesbrackets..........101
2080LCDrearcoverassembly......102
AppendixA.Notices.........103
Electronicemissionsnotices.........104
Trademarks................104
iiThinkPadT560andP50sHardwareMaintenanceManual

Aboutthisanual
ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad®products.
ThinkPadT560Machinetypes(MT):20FHand20FJ
ThinkPadP50sMT:20FKand20FL
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Iportant:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad
products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1Safetyinformation”
onpage1andChapter2Importantserviceinformation”onpage19.
©CopyrightLenovo2016iii

ivThinkPadT560andP50sHardwareMaintenanceManual

Chapter1.Safetyinforation
Thischapterpresentsfollowingsafetyinformationthatyoumustbefamiliarwithbeforeyouservicea
ThinkPadnotebookcomputer.
•Generalsafety”onpage1
•Electricalsafety”onpage1
•Safetyinspectionguide”onpage2
•Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3
•Groundingrequirements”onpage4
•Safetynotices(multilingualtranslations)”onpage4
Generalsafety
Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat
youthinkistooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Attention:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.
Electricalsafety
Observethefollowingruleswhenworkingonelectricalequipment.
Iportant:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.
©CopyrightLenovo20161

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–Removingorinstallingmainunits
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.
•Ifyouhavetoworkonamachinethathasexposeelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
–Similarunitsaslistedabove
Thispracticeensurescorrectgroundingoftheunits.
•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.
Safetyinspectionguide
Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.
2ThinkPadT560andP50sHardwareMaintenanceManual

Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)
•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Poweroffthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
b.Thepowercordshouldbetheauthorizedtypespecifiedforyourcomputer.Goto:
http://www.lenovo.com/serviceparts-lookup
c.Insulationmustnotbefrayedorworn.
4.Checkforcrackedorbulgingbatteries.
5.Removethecover.
6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.
7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.
8.Checkforworn,frayed,orpinchedcables.
9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingdevicesthataresensitivetoelectrostaticdischarge
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeople.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.
•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.
Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
Chapter1.Safetyinformation3

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundgroundprongoftheacplugonac-operatedcomputers.
Groundingrequireents
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.
Safetynotices(ultilingualtranslations)
Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•T raditionalChinese
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