Lenovo ThinkPad i Series 1157 Service manual

Note
Before using this information and the product it supports, be sure to read the general information under “Safety
information” on page xiii and “Notices” on page 203.
Note for using your computer in Japan
If you are using a modem in Japan, specify the country as “Japan” in the “Dialing Properties” window under
the “Modem Properties” window. Using the modem functions with another setting is a violation of the
Japanese Telecommunication Business Law.
The AC Adapter complies with the Electrical Appliance and Material Control Law of Japan.
Rating: Input ac 100 V 50/60 Hz
Output dc 16 V
Certificate numbers ( ): 91-56010
91-56011
91-56012
91-56055
91-56887
First Edition (January 1999)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT ANY
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimers of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements or changes in the products or the programs described in this publication at any time.
Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM
Marketing Representative.
Copyright International Business Machines Corporation 1999. All rights reserved. Note to U.S. Government
Users – Documentation related to restricted rights – Use, duplication, or disclosure is subject to restrictions set forth in
GSA ADP Schedule Contract with IBM Corp.

Thank You for Selecting
an IBM ThinkPad 570 Computer
We have designed the ThinkPad 570 computer with
your mobile computing needs in mind.
To help us continue to build products
that address your mobile computing needs,
please complete the ThinkPad Registration included
in the Setup Guide .

Functional highlights
Compact design
The slim, lightweight, and portable design of the ThinkPad 570
makes traveling with your computer much easier. At less than 1
inches thin and weighing only about 4 pounds, your computer is
available wherever and whenever you need it.
High-performance processor
The Intel Mobile Pentium II 300PE-, 333-, or 366-MHz processor
delivers fast desktop-computer-level power and advanced
performance.
High-performance memory
The ThinkPad 570 utilizes for its memory the high-speed 66-MHz
SDRAM (synchronous dynamic random access memory), which
enhances the computer's advanced performance.
Large-capacity hard disk drive
The 6.4- or 4.0-GB user-upgradable hard disk drive provides ample
storage for your computing needs.
Large color display (LCD)
The ThinkPad 570's 13.3- or 12.1-inch active matrix TFT (thin-film
transistor) display provides clear and brilliant text and graphics.
Easy-to-use keyboard and enhanced pointing device
The ThinkPad 570 has a full-size, full-stroke keyboard with an
enhanced TrackPoint pointing device that enables you to select
merely by pressing on the TrackPoint. A center button converts the
TrackPoint into a scroll-controlling device or a magnifying glass on
the screen.
To use the TrackPoint “TrackPoint” on page 42.
Copyright IBM Corp. 1999 v

Lithium-ion battery pack
The large-capacity lithium-ion battery pack extends the operating
time of your computer, further enhancing its portability.
Built-in modem
The integrated modem enables you to send or receive data, faxes,
and voice over a telephone line. Supporting V.90 protocol and data
rates of up to 56 Kbps, the modem makes communication easy and
efficient when you are away from your office.
To use the ThinkPad modem function Online User's Guide .
PC Card support
Your computer provides two PC Card slots that accept a 16-bit PC
Card, CardBus Card, or Zoomed Video Card.
To install a PC Card “Using a PC Card” on page 81.
Capability for further expansion, flexibility, and communication
You can further enhance your ThinkPad 570's functionality by
attaching it to the ThinkPad 570 UltraBase and a port replicator
(ThinkPad 560 Port Replicator or ThinkPad Port Replicator with
Advanced EtherJet Feature).
The ThinkPad 570 UltraBase allows you easily add such options as
a second battery, CD-ROM drive, DVD-ROM drive, or many other
options. The port replicator provides cable management and easy
Ethernet connectivity.
With these options your computer can be both portable when you are
mobile and emulate a powerful desktop computer when you are in
your office or home.
For more information “Extending the features of your computer
with the ThinkPad 570 UltraBase and port replicators” on page 84.
vi IBM ThinkPad 570 User's Reference

Contents
Functional highlights . . . . . . . . . . . . . . . . . . . . . . . . . v
About this book ............................ xi
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Handling the ThinkPad computer ................. xv
Chapter 1. Basic information on your computer ........ 1
Identifying the hardware features ................... 2
System-status indicators . . . . . . . . . . . . . . . . . . . . . . . . 6
Online User's Guide .......................... 8
Backing up your system ........................ 9
Recovering lost or damaged software .............. 9
ConfigSafe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ThinkPad Web site or bulletin board .............. 13
Getting service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Help at the ThinkPad Web site ................. 14
Help by telephone ......................... 15
Recording sheets . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 2. Using your computer and extending its features 19
ThinkPad utility programs ...................... 21
BIOS Setup Utility ......................... 21
ThinkPad Configuration Program ................ 32
PC Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the keyboard functions .................... 38
Fn key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . 41
TrackPoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Increasing memory . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Installing the DIMM ........................ 51
Removing the DIMM ....................... 56
Replacing the battery ........................ 57
Replacing the backup battery .................. 59
Upgrading the hard disk drive ................... 62
Copyright IBM Corp. 1999 vii

Attaching the external diskette drive ................ 66
Using an external mouse, keypad, and keyboard ........ 68
Attaching an external mouse or numeric keypad ....... 68
Attaching an external keyboard and mouse .......... 70
Using an external monitor ...................... 72
Using the dual display function ................. 77
Using a PC Card ........................... 81
Installing a PC Card ....................... 81
Removing the PC Card ...................... 83
Extending the features of your computer with the ThinkPad 570
UltraBase and port replicators ................... 84
Using your computer with the UltraBase ............ 87
Using your computer with the UltraBase and the Port
Replicator with Advanced EtherJet Feature ......... 97
Using your computer with the UltraBase and the ThinkPad
560 Port Replicator ....................... 111
Using your computer with the Port Replicator with Advanced
EtherJet Feature through the Direct Dock Adapter ..... 122
Using your computer with the ThinkPad 560 Port Replicator
through the Direct Dock Adapter ............... 132
Using other features ......................... 141
Serial connector . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Parallel connector . . . . . . . . . . . . . . . . . . . . . . . . . 141
Universal serial bus connector .................. 141
Audio features . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Modem features . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Chapter 3. Protecting your computer ............. 143
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Entering a password ....................... 146
Setting a password ........................ 147
Changing or removing a password ............... 151
Using locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Using the security screw ...................... 157
Chapter 4. Solving computer problems ............ 159
Hints and tips ............................. 160
Using power management .................... 163
Using the USB connector .................... 163
Using the DVD-ROM drive .................... 163
Using a PC Card ......................... 163
viii IBM ThinkPad 570 User's Reference

A CardWorks consideration ................... 164
Using a second CardBus Card ................. 165
Using a microphone ........................ 165
Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . 166
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . 167
Error codes or messages .................... 168
No error codes or messages .................. 171
Input problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Suspend or hibernation problems ................ 173
LCD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
An indicator problem ....................... 178
Battery problems . . . . . . . . . . . . . . . . . . . . . . . . . 178
A hard-disk-drive problem .................... 179
CD-ROM drive problems ..................... 179
DVD-ROM drive problems .................... 180
Infrared communication problems ................ 181
Audio or telephony problems .................. 182
A universal serial bus (USB) problem ............. 183
PC Card or built-in modem problems .............. 184
Other PC Card problems ..................... 185
Port replicator problems ..................... 187
A printer problem ......................... 189
External monitor problems .................... 189
Other option problems ...................... 192
Software problems . . . . . . . . . . . . . . . . . . . . . . . . 194
Other problems . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Appendix A. Features and specifications ........... 195
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
IBM power cords ........................... 198
Appendix B. Product warranty and notices .......... 201
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Year 2000 readiness and instructions ............. 203
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Electronic emission notices ................... 205
Telecommunication notices . . . . . . . . . . . . . . . . . . . 207
Industry Canada requirements .................. 209
Patent protection notice ..................... 211
Notice for Australia ........................ 211
Contents ix

Notice for European Union countries .............. 211
Setting the RingCentral application for New Zealand ..... 211
Using the 56-Kbps modem in New Zealand .......... 211
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
xIBM ThinkPad 570 User's Reference

About this book
This book contains information that will help you operate the IBM ThinkPad 570 computer. Before
using the computer, be sure to read the ThinkPad Setup Guide and Chapter 1 of this book.
Chapter 1,
"Basic information
on your computer,"
Chapter 1,
"Basic information
on your computer,"
Chapter 2,
"Using your computer and
extending its features,"
provides information on installing
devices and using your computer's
high-technology features.
Chapter 2,
"Using your computer and
extending its features," Chapter 3,
"Protecting your computer,"
provides information on using passwords
and locks.
Chapter 3,
"Protecting your computer,"
Chapter 4, "Solving computer problems,"
describes what to do if you have a computer problem. The chapter includes
troubleshooting charts.
Chapter 4, "Solving computer problems,"
acquaints you with the hardware features,
information on how to back up or recover
the system, and IBM's support and service.
Appendix A, "Features and specifications," describes the features and specifications associated with
your computer, including information on power cords.
Appendix B, "Product warranty and notices," contains the warranty statement for your computer and
notices for this book.
The book concludes with an index.
Copyright IBM Corp. 1999 xi

Icons used in this book
For procedures or information unique to the operating system
installed in your computer:
WIN
98
Information for Microsoft
Windows 98 users
DOS
Information for IBM DOS
users
WIN
95
Information for Microsoft
Windows 95 users
WIN
NT
Information for Microsoft
Windows NT users
xii IBM ThinkPad 570 User's Reference

Safety information
Note: In the U.K., by law:
The telephone line cable
must be connected after the
power cord.
The power cord must be
disconnected after the
telephone line cable.
DANGER
Electrical current from power, telephone, and
communication cables is hazardous. To avoid shock
hazard, connect and disconnect cables as shown below
when installing, moving, or opening the covers of this
product or attached devices. The 3-pin power cord
must be used with a properly grounded outlet.
Turn everything OFF.
Turn everything OFF.
First, attach all cables to devices. First, remove the power cord from
the outlet.
Attach the signal cables to
receptacles.
Remove signal cables from
receptacles.
Attach the power cord to an outlet.
Remove all cables from devices.
Turn the device ON.
To Connect To Disconnect
Copyright IBM Corp. 1999 xiii

DANGER
Do not disassemble, incinerate, or short-circuit the
rechargeable battery pack. Do not put it in trash that is
disposed of in landfills. Dispose of it as required by
local ordinances or regulations. In the United States,
call IBM at 1-800-IBM-4333 for information on disposal.
DANGER
The lithium battery (IBM P/N 02K6572 UL-recognized
component—File No. MH12210) contains lithium and can
explode if not properly used, handled, or disposed of.
Do not: (1) throw or immerse into water, (2) heat to more
than 100°C (212°F), or (3) repair or disassemble.
Dispose of it as required by local ordinances or
regulations.
CAUTION:
The fluorescent lamp in the liquid crystal display (LCD) contains
mercury. Do not put it in trash that is disposed of in landfills.
Dispose of it as required by local ordinances or regulations.
The LCD is made of glass, and rough handling or dropping the
computer can cause the LCD to break. If the LCD breaks and
the internal fluid gets into your eyes or on your hands,
immediately wash the affected areas with water for at least 15
minutes; then get medical care if any symptoms are present
after washing.
xiv IBM ThinkPad 570 User's Reference

Handling the ThinkPad computer
By using common sense and by following these handling tips, you will get the most use and enjoyment
out of your computer for a long time to come.
This section provides tips for handling notebook computers in general. Some descriptions might not
suit your situation. Check your shipping checklist to confirm the items you get with your computer.
Notebook computers are precision machines that require a bit of careful handling. Though your
computer is designed and tested to be a durable notebook computer that functions reliably in normal
work environments, you need to use some common sense in handling it.
Handling tips
Do not subject your computer to physical punishment, such as dropping or bumping.
Do not place heavy objects on your computer.
Do not spill liquids into your computer.
Do not use your computer in or near water (to avoid the danger of electrical shock).
Do not pack your computer in a tightly packed suitcase or bag. Your LCD might be damaged.
A scratchlike marking on your LCD might be a stain transferred from the keyboard (including from the TrackPoint stick) when the
cover was pressed from the outside. Wipe such a stain gently with a dry soft cloth. If the stain remains, moisten the cloth with
LCD cleaner and wipe the stain again. Be sure to dry the LCD before closing it.
Do not place any objects between the display and keyboard.
Do not move the computer when the hard disk drive is accessing data (when the indicator is
blinking).
Do not crush or drop the external or removable hard disk, diskette, or CD-ROM drive when it is
outside your computer.
Do not connect the modem to a PBX (private branch exchange) or other digital telephone extension
line. Your computer can use only a public-switched telephone network (PSTN). Use of a
phone line other than PSTN can damage your modem. If you are not sure which kind of phone line
you are using, contact your telephone company. Many hotels or office buildings use digital
telephone extension lines, so check before connecting the telephone cable in such places.
Do not leave the base of your computer in contact with your lap or any part of your body for an
extended period when the computer is functioning or when the battery is charging. Your computer
dissipates some heat during normal operation. This heat is a function of the level of system activity
and battery charge level.
For more information Online User's Guide .
Copyright IBM Corp. 1999 xv

xvi IBM ThinkPad 570 User's Reference

Identifying the hardware features ................... 2
System-status indicators . . . . . . . . . . . . . . . . . . . . . . . . 6
Online User's Guide .......................... 8
Backing up your system ........................ 9
Recovering lost or damaged software .............. 9
Using the Software Selections CD ............... 9
Using the Software Selections program on the hard disk . 11
Using the Recovery CD for Windows 98, Windows 95, or
Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ConfigSafe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ThinkPad Web site or bulletin board .............. 13
Getting service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Help at the ThinkPad Web site ................. 14
Help by telephone ......................... 15
Recording sheets . . . . . . . . . . . . . . . . . . . . . . . . . 16
To power off the computer, hold the power switch for just a second and
release it. Wait at least 5 seconds before powering on again (or resuming
normal operation from suspend or hibernation mode).
Copyright IBM Corp. 1999 1

Identifying the hardware features
Identifying the hardware features
Front view 1
3
2
4
12 11 10
13
14
15
16 17
6
7
5
8
9
2IBM ThinkPad 570 User's Reference

Identifying the hardware features
1The LCD latches open the
LCD.
2The color LCD screen
displays computer output.
3The brightness control
adjusts the brightness of
the display. For the
12.1-inch display, it is
located on the right side of
the LCD.
4The built-in microphone
captures sound and voice
when it is used with an
application program
capable of handling audio.
5The headphone jack, a
-inch (3.5-mm) diameter
jack, is where you connect
a stereo headphone or
external speakers.
6The line-in jack, a -inch
(3.5-mm) diameter jack, is
where you connect an
external stereo audio
device.
7The microphone jack, a
-inch (3.5-mm) diameter
jack, is where you connect
a microphone.
8The reset switch is used
to power the computer off if
an application hangs or if
the computer will not
accept any input. Use the
tip of a pen to press this
switch.
9The infrared port allows
the computer to
communicate with other
devices that have infrared
data-transfer capability.
1The PC Card slots accept
PC Cards.
11 The PC Card-eject
buttons eject the PC Card
from the PC Card slot.
12 The system-status
indicators with their
associated symbols show
the system status. (
page 6.)
13 The TrackPoint is a built-in
pointing device that
provides a function similar
to that of a mouse.
14 The click buttons work
with the TrackPoint 13
and provide a function
similar to that of mouse
buttons.
15 The diskette-eject button
ejects the diskette from the
diskette drive.
16 You can attach the diskette
drive as an external
diskette drive.
17 The Fn key is used with
the function keys to
activate the Fn key
functions. ( page 39.)
Chapter 1. Basic information on your computer 3

Identifying the hardware features
Rear view
1
2
3
4
5
6
7
8
Bottom view 3
2
14
5
6
7
8
9
10
11
12
4IBM ThinkPad 570 User's Reference