Lexmark Optra Compute 500 User manual

Optra Compute 500/550/CX1000,
Optra VZ1000/VZ5000
User's Guide
March 2022 www.lexmark.com
Lexmark Confidential until announced
Machine type:
8080
Models:
001, 002

Contents
Safety information........................................................................................ 3
Overview........................................................................................................ 4
Overview................................................................................................................................................................ 4
Learn about the device................................................................................ 5
Optra Compute 500/550...................................................................................................................................5
Optra Compute CX1000.................................................................................................................................... 6
Optra VZ1000/VZ5000...................................................................................................................................... 7
Understanding the status of the power button and setup button indicator lights............................. 8
Set up, install, and configure.......................................................................9
Optra Compute 500/550/CX1000..................................................................................................................9
Optra VZ1000/VZ5000.....................................................................................................................................15
Outbound network requirements.................................................................................................................. 21
Using Optra Portal......................................................................................22
Enrolling the device in Optra Portal............................................................................................................. 22
Adding workflows and deploying skills.......................................................................................................25
Troubleshooting..........................................................................................27
Cannot connect to the portal......................................................................................................................... 27
Cannot enroll the device................................................................................................................................. 27
Cannot deploy a skill........................................................................................................................................28
Additional setup..........................................................................................30
Mounting the device on a wall.......................................................................................................................30
Notices......................................................................................................... 33
Product information.......................................................................................................................................... 33
Edition notice......................................................................................................................................................33
Index............................................................................................................. 37
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Contents 2

Safety information
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power adapter
and/or power cord to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power adapter
and/or power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, make sure that the power
cord is completely seated in the appliance inlet of the power adapter or in the device itself.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not make any electrical
connections during a lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
device, unplug the power cord from the electrical outlet and disconnect all cables before proceeding.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
If Power over Ethernet (PoE) is used to power this device, then the circuit must not exit the building. This product
is not certified for use on a PoE circuit that goes outside of the building.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
SAVE THESE INSTRUCTIONS.
Lexmark Confidential until announced
Safety information 3

Overview
Overview
The LexmarkTM OptraTM product portfolio is a suite of enterprise-class IoT edge devices and management
software. Each device comes pre-provisioned with the Microsoft Azure IoT Edge runtime environment and IoT
credentials, and maintains a connection to Lexmark’s device management portal, Optra Portal. The portal hosts
a set of interfaces where you can install a “skill” to groups of devices to perform certain functions.
For developers, these skills are packaged as containers in the Docker containerization platform. These
containers are given access to a set of underlying hardware on the devices.
This document provides instructions on how to set up and use the device and how to use the portal.
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Overview 4

Learn about the device
Optra Compute 500/550
Warning—Potential Damage: To avoid loss of data or device malfunction, do not touch the USB cable or the
device in the areas shown while actively operating.
Part Function
1Power button Turn the device on or o.
2Setup button •Enroll the device in Optra Portal—Press the button briefly.
•Reset the device to its factory default settings—Press and hold the button as the
device is being turned on until the power button blinks rapidly.
3Headphones jack Insert headphones or a speaker.
4USB port Attach a supported USB device, such as a flash drive or the MarkNetTM network
adapter, which is purchased separately.
5Ethernet port Connect the device to a network.
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Learn about the device 5

Part Function
6USB device port Connect the device to a computer to access the Embedded Web Server (EWS) and
manage on-device settings.
If the only available connection is a Wi‑Fi network, then use the EWS to configure
Wi‑Fi connection. You can also use the EWS to configure the Ethernet network
settings.
7Ethernet port indicator
lights
Check the network connection status.
Notes:
•The light on the left indicates connection.
•The light on the right indicates activity.
8Power cord socket Connect the device to a properly grounded electrical outlet.
Optra Compute CX1000
Warning—Potential Damage: To avoid loss of data or device malfunction, do not touch the USB cable or the
device in the areas shown while actively operating.
Part Function
1Power button Turn the device on or o.
2Setup button •Enroll the device in Optra Portal—Press the button briefly.
•Reset the device to its factory default settings—Press and hold the button as the
device is being turned on until the power button blinks rapidly.
3Headphones jack Insert headphones or a speaker.
4Power adapter port Connect the device to the included power adapter and to a properly grounded
electrical outlet.
5USB 2.0 port Attach a supported USB device, such as a flash drive.
6Ethernet port Connect the device to a network.
7Ethernet port indicator
lights
Check the network connection status.
Notes:
•The light on the left indicates connection.
•The light on the right indicates activity.
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Learn about the device 6

Part Function
8USB device port Connect the device to a computer to access the Embedded Web Server (EWS) and
manage on-device settings.
If the only available connection is a Wi‑Fi network, then use the EWS to configure
Wi‑Fi connection. You can also use the EWS to configure the Ethernet network
settings.
Optra VZ1000/VZ5000
Warning—Potential Damage: To avoid loss of data or device malfunction, do not touch the USB cable or the
device in the areas shown while actively operating.
Part Function
1Microphones Detect or record sound.
2Power button Turn the device on or o.
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Learn about the device 7

Part Function
3Setup button •Enroll the device in Optra Portal—Press the button briefly.
•Reset the device to its factory default settings—Press and hold the button as
the device is being turned on until the power button blinks rapidly.
4Power adapter port Connect the device to the included power adapter and to a properly grounded
electrical outlet.
5Ethernet port Connect the device to a network.
6Ethernet port indicator
lights
Check the network connection status.
Notes:
•The light on the left indicates connection.
•The light on the right indicates activity.
7USB 2.0 HS port Attach a supported USB device, such as a flash drive.
8USB 3.0 SS port •Connect the device to a computer to access the Embedded Web Server and
manage on-device settings.
•Attach a supported USB device, such as a flash drive.
9HDMI port Transmit video and audio signals to an HDMI monitor.
10 GPIO port A general purpose interface that is used for input, output, or both.
11 Headphones jack Insert headphones or a speaker.
12 Antenna connectors Connect the antennas to the device.
Understanding the status of the power button and setup
button indicator lights
Setup button light Power button light Device status
O Blinking Starting or shutting down
Flickering (irregular blinking) No network connection to the hub
Blinking Not enrolled
Blinking On Enrolling
On Enrolled
O Flickering (irregular blinking) Resetting to factory default settings
On Blinking Updating firmware
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Learn about the device 8

Set up, install, and configure
Optra Compute 500/550/CX1000
Notes:
•Optra Compute CX1000 supports wall mounting. For more information, see “Mounting the device on a
wall” on page 30 before proceeding with setting up the device.
•If the device is mounted with the ports facedown, then hold the device in place when making cable
connections to keep it from being dislodged.
1Connect the power cord to the device, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power
adapter and/or power cord to an appropriately rated and properly grounded electrical outlet that is
near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, make sure that the
power cord is completely seated in the appliance inlet of the power adapter or in the device itself.
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Set up, install, and configure 9

2If necessary, insert headphones or a speaker into the headphone jack.
3Connect the device to the local network.
Notes:
•For Optra Compute 500/550, if the only available connection is a Wi-Fi network, then purchase a
MarkNet network adapter and insert it into the USB port.
•Optra Compute CX1000 has built‑in Wi‑Fi.
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Set up, install, and configure 10

4Turn on the device.
Note: The power button light starts blinking, and the indicator lights in the Ethernet port blink, go o, and
then come on again.
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Set up, install, and configure 11

5For Ethernet connection, wait for the indicator light on the right in the Ethernet port to blink rapidly.
6Depending on your network arrangement, you may need to configure the network before the device can
connect to the portal.
aConnect the device to a computer through the USB device port to access the Embedded Web Server
(EWS).
Note: We recommend using a computer running the Windows 10 operating system.
bOpen a web browser, and then type 169.254.76.86 in the address field.
cClick Password, and then enter the device serial number.
Note: The 13‑digit serial number is at the front of Optra Compute 500/550 or on the bottom of Optra
Compute CX1000. The number starts with 8080.
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Set up, install, and configure 12

For Ethernet connection
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Set up, install, and configure 13

For Wi‑Fi connection
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Set up, install, and configure 14

Note: The wireless settings appear only if the MarkNet network adapter is attached to the device or if the
device has built-in Wi-Fi.
Optra VZ1000/VZ5000
Notes:
•Optra VZ1000/VZ5000 supports wall mounting. For more information, see “Mounting the device on a
wall” on page 30 before proceeding with setting up the device.
•If the device is mounted with the ports facedown, then hold the device in place when making cable
connections to keep it from being dislodged.
1Connect the antennas to the sides of the device.
2Connect the power cord to the device, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power
adapter and/or power cord to an appropriately rated and properly grounded electrical outlet that is
near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, make sure that the
power cord is completely seated in the appliance inlet of the power adapter or in the device itself.
Lexmark Confidential until announced
Set up, install, and configure 15

Notes:
•This device supports Power over Ethernet, which allows it to be powered using the Ethernet cable
instead of the power supply. To use this mode, make sure that your network can supply Power over
Ethernet 30‑watt mode (PoE+) to the device. Connect the device to the local network using an
Ethernet cable, and then skip step 3. Store the supplied power adapter in a safe place if you want to
use it later.
•If your network does not support at least PoE+, or if you are not sure, then connect the supplied
power adapter.
3Connect the device to the local network.
Notes:
•This device has built-in Wi-Fi. If the only available connection is wired, then insert the Ethernet cable.
•Skip this step if the device is connected using Power over Ethernet.
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Set up, install, and configure 16

4If necessary, insert headphones or a speaker into the headphone jack.
5Turn on the device.
Note: The power button light starts blinking, and the indicator lights in the Ethernet port blink, go o, and
then come on again.
6For Ethernet connection, wait for the indicator light on the right in the Ethernet port to blink rapidly.
7Depending on your network arrangement, you may need to configure the network before the device can
connect to the portal.
aConnect the device to a computer through the USB‑C device port to access the Embedded Web Server.
Note: We recommend using a computer running the Windows 10 operating system.
bOpen a web browser, and then type 169.254.76.86 in the address field.
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Set up, install, and configure 17

cClick Password, and then enter the device serial number.
Note: The 13‑digit serial number can be found on the bottom of Optra VZ1000/VZ5000. The number
begins with 8080.
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Set up, install, and configure 18

For Ethernet connection
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Set up, install, and configure 19

For Wi‑Fi connection
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Set up, install, and configure 20