LG GMQ844MCKV User manual

OWNER'S MANUAL
FRIDGE & FREEZER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
MFL70525037
Rev.03_112120
www.lg.com
Copyright © 2019-2020 LG Electronics Inc. All Rights Reserved.
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TABLE OF CONTENTS
This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE...........................................................4
WARNING............................................................................................................4
CAUTION ...........................................................................................................10
CARING FOR THE ENVIRONMENT..................................................................11
INSTALLATION
Before Installation ...........................................................................................12
Removing the Fridge and Freezer Door........................................................13
Levelling and Door Alignment........................................................................15
Turning on the Power......................................................................................16
Moving the Appliance for Relocation ............................................................17
OPERATION
Before Use ........................................................................................................18
Product Features..............................................................................................20
Control Panel....................................................................................................24
InstaView...........................................................................................................25
Door in Door.....................................................................................................26
Drawer...............................................................................................................27
Shelf ...................................................................................................................28
Icemaker ...........................................................................................................29
Door Basket ......................................................................................................29
SMART FUNCTIONS
LG ThinQ Application.......................................................................................31
Smart Diagnosis ...............................................................................................33
MAINTENANCE
Cleaning ............................................................................................................34
Air Filter .............................................................................................................34
TROUBLESHOOTING
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Before Calling for Service................................................................................36
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SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages
WARNING
WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following:
Technical Safety
• This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the
This symbol is displayed to indicate matters and operations
that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
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SAFETY INSTRUCTIONS
ENGLISH
appliance. Cleaning and user maintenance shall not be made by
children without supervision.
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
• Children aged from 3 to 8 years are allowed to load and unload
refrigerating appliances.
• This appliance is intended to be used in household and similar
applications such as:
- staff kitchen areas in shops, offices and other working
environments;
- farm houses and by clients in hotels, motels and other residential
type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
• This refrigerating appliance is not intended to be used as a built-in
appliance.
•
• This appliance contains a small amount of isobutane refrigerant
(R600a), but it is also combustible. When transporting and installing
the appliance, care should be taken to ensure that no parts of the
refrigerating circuit are damaged.
• The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or a
similarly qualified person before disposing of them.
• Do not damage the refrigerant circuit.
• If the power cord is damaged or the hole of the outlet socket is loose,
do not use the power cord and contact an authorized service centre.
This symbol alerts you to flammable materials that can
ignite and cause a fire if you do not take care.
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SAFETY INSTRUCTIONS
• Do not locate multiple portable outlet sockets or portable power
supplies at the rear of the appliance.
• Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.
• Keep ventilation openings, in the appliance enclosure or in the built-
in structure, clear of obstruction.
• Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
• Do not tilt the appliance to pull or push it when transporting.
• When positioning the appliance, ensure the supply cord is not
trapped or damaged.
• Do not use mechanical devices or other means to accelerate the
defrosting process.
• Do not use a hair drier to dry the inside of the appliance or place a
candle inside to remove the odours.
• Do not use electrical appliances inside the refrigerator.
• Make sure not to get a body part such as a hand or foot stuck while
moving the appliance.
• Disconnect the power cord before cleaning the appliance interior or
exterior.
• Do not spray water or inflammable substances (toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior or
exterior of the appliance to clean it.
• Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
• Only qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.
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SAFETY INSTRUCTIONS
ENGLISH
Risk of Fire and Flammable Materials
• If a leak is detected, avoid any naked flames or potential sources of
ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas air
mixture if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for every
8 g of R600a refrigerant inside the appliance.
• Refrigerant leaking out of the pipes could ignite or cause an
explosion.
• The amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.
Installation
• This appliance should only be transported by two or more people
holding the appliance securely.
• Install the appliance on a firm and level floor.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• Do not place the appliance in direct sunlight or expose it to the heat
from heating appliances such as stoves or heaters.
• Be careful not to expose the rear of the appliance when installing.
• Install the appliance in a place where it is easy to unplug the power
plug of the appliance.
• Be careful not to let the appliance door fall during assembly or
disassembly.
• Be careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
• Be careful not to point the power plug up or let the appliance lean
against the power plug.
• Do not connect a plug adapter or other accessories to the power
plug.
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SAFETY INSTRUCTIONS
• Do not modify or extend the power cable.
• Ensure that the outlet socket is properly grounded, and that the earth
pin on the power cord is not damaged or removed from the power
plug. For more details on grounding, inquire at an LG Electronics
customer information centre.
• This appliance is equipped with a power cord having an equipment-
grounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate outlet socket that is installed
and grounded in accordance with all local codes and ordinances.
• Never start up an appliance showing any signs of damage. If in doubt,
consult your dealer.
• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
• Do not plug the appliance into a multi socket adapter which does not
have a power cable (mounted).
• The appliance should be connected to a dedicated power line which
is separately fused.
• Do not use a multi socket outlet which is not properly grounded
(portable). In case of using a properly-grounded multi socket outlet
(portable), use the multi socket outlet with the current capacity of the
power cord rating or higher and use the multi socket outlet only for
the appliance.
Operation
• Do not use the appliance for any purpose (storage of medical or
experimental materials or shipping) other than any domestic
household food storage use.
• If water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
centre.
• Unplug the power plug during a severe thunderstorm or lightening
or when not in use for a long period of time.
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SAFETY INSTRUCTIONS
ENGLISH
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.
• Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour, or
smoke coming from the appliance.
• Do not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
• Do not apply excessive force or impact to the back cover of the
appliance.
• Be careful of nearby children when you open or close the appliance
door. The door may bump the child and cause injury.
• Avoid the danger of children getting trapped inside the appliance. A
child trapped inside the appliance can cause suffocation.
• Do not put animals, such as pets into the appliance.
• Do not place heavy or fragile objects, containers filled with liquid,
combustible substances, flammable objects (such as candles, lamps,
etc.), or heating devices (such as stoves, heaters, etc.) on the
appliance.
• Do not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not
touch the appliance or power plug and ventilate the area
immediately. This appliance uses a refrigerant gas (isobutane,
R600a). Although it uses a small amount of the gas, it is still
combustible gas. Gas leakage during appliance transport, installation
or operation can cause fire, explosion or injury if sparks are caused.
• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide, air
freshener, cosmetics, etc.) near the appliance.
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SAFETY INSTRUCTIONS
Disposal
• When discarding the appliance, remove the door gasket while leaving
the shelves and baskets in place and keep children away from the
appliance.
CAUTION
CAUTION
To reduce the risk of minor injury to persons, malfunction, or damage
to the product or property when using this product, follow basic
precautions, including the following:
Operation
• Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
• Do not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves or
ice bin that will be exposed to temperatures below freezing.
• The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not touch it
with hands.
• Do not hang from the appliance doors, storage room, shelf or climb
up into it.
• Do not store an excessive amount of water bottles or containers for
side dishes on the door baskets.
• Do not open or close the appliance door with excessive force.
• If the hinge of the appliance door is damaged or operates
improperly, stop using the appliance and contact an authorized
service centre.
• Prevent animals from nibbling on the power cable or water hose.
• Never eat frozen foods immediately after they have been taken out in
the freezer compartment.
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SAFETY INSTRUCTIONS
ENGLISH
• Make sure not to get a hand or foot stuck upon opening or closing the
appliance door or door in door.
Maintenance
• Do not clean glass shelves or covers with warm water when they are
cold. They may shatter if exposed to sudden temperature changes.
• Do not insert the shelves upside down. The shelves may fall.
• To remove frost from the appliance, contact an LG Electronics
customer information centre.
• Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.
CARING FOR THE ENVIRONMENT
Disposal of Your Old Appliance
• This crossed-out wheeled bin symbol indicates that waste
electrical and electronic products (WEEE) should be
disposed of separately from the municipal waste stream.
• Old electrical products can contain hazardous substances
so correct disposal of your old appliance will help prevent
potential negative consequences for the environment and
human health. Your old appliance may contain reusable
parts that could be used to repair other products, and
other valuable materials that can be recycled to conserve
limited resources.
• You can take your appliance either to the shop where you
purchased the product, or contact your local government
waste office for details of your nearest authorised WEEE
collection point. For the most up to date information for
your country please see www.lg.com/global/recycling.
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INSTALLATION
INSTALLATION
Before Installation
Dimensions and Clearances
Too small of a distance from adjacent items may
result in the degradation of freezing capability and
increased electricity costs. Allow over 50 mm of
clearance between the back of the appliance and
the wall when installing the appliance.
NOTE
• You can determine what type of appliance it is by
looking at the label inside the appliance.
Ambient Temperature
• The appliance is designed to operate within a
limited range of ambient temperatures,
depending on the climate zone.
• The internal temperatures could be affected by
the location of the appliance, the ambient
temperature, the frequency of door opening and
so on.
• The climate class can be found on the rating
label.
* Australia, India, Kenya
** Argentina
NOTE
• The appliances rated from SN to T are intended
to be used at an ambient temperature between
10 ºC and 43 ºC.
-Size (mm)
A835
B1787
C734
D617
E734
F1065
G1562
A
C
DE
F
G
B
Climate Class Ambient Temperature
Range ºC
SN (Extended
Temperate)
+10 - +32
N (Temperate) +16 - +32
ST (Subtropical) +16 - +38 / +18 - +38**
T (Tropical) +10 - +43* / +16 - +43 /
+18 - +43**
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INSTALLATION
ENGLISH
Accessories
*1 This feature is only available on some models.
a Spanner A
*1
b Spanner B
*1
c C-Clip (Snap Ring)
*1
Removing the Fridge and
Freezer Door
If your entrance door is too narrow for the
appliance to pass through, remove the appliance
doors and pass the appliance laterally.
WARNING
• Disconnect the power cord, house fuse or circuit
breaker before installing, removing the doors, or
cleaning the appliance. Failure to follow these
instructions may result in death, fire or electric
shock.
Removing the Hinge Cover
Remove the screws from the hinge cover at the top
of the appliance. Lift the hook (not visible), located
at the bottom of the front side of the cover with a
flat-head screwdriver.
Removing the Left Fridge Door
1 Disconnect all wire harnesses a . Unscrew the
ground wire
b .
NOTE
• The number of wire harnesses may vary
depending on the model.
2 Rotate the hinge lever c counterclockwise. Lift
the top hinge
d free of the hinge lever latch e .
CAUTION
• When lifting the hinge free of the latch, be
careful that the door does not fall forward. It is
recommended that two or more people carry
out the door removal and refitting.
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14
INSTALLATION
3 Lift the door from the middle hinge pin and
remove the door.
CAUTION
• Place the door, inside facing up, on a
nonscratching surface.
Removing the Right Fridge Door
1 Disconnect all wire harnesses a .
NOTE
• The number of wire harnesses may vary
depending on the model.
2 Rotate the hinge lever b clockwise. Lift the top
hinge
c free of the hinge lever latch d .
CAUTION
• When lifting the hinge free of the hinge lever
latch, be careful that the door does not fall
forward. It is recommended that two or more
people carry out the door removal and refitting.
3 Lift the right fridge door until it is free of the
middle hinge assembly.
CAUTION
• Place the door on a non-scratching surface with
the inner side facing up.
Removing the Freezer Door
1 Remove the two hinge bolts.
2 Twist the hinge to raise the pivoting end so that
the door can be lifted off. Lift the door off the
lower hinge pin and remove it.
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INSTALLATION
ENGLISH
3 Remove the door by lifting it off the lower
hinge pin.
Refitting the Fridge and Freezer
Door
Refit the doors in the reverse sequence of their
removal once the appliance has been passed
through all access doors.
Levelling and Door
Alignment
Before Beginning
When the appliance doors appear to be uneven,
follow the instructions below to align the doors.
NOTE
• The spanner may differ depending on the model.
You will be provided with either spanner type A
or B.
- Spanner Type A
- Spanner Type B
Levelling the Appliance
The appliance has two front levelling legs. Adjust
the legs to alter the tilt from front to back or side to
side. If the appliance seems unsteady, or the doors
do not close easily, adjust the appliance’s tilt using
the instructions below.
It is quite normal for the appliance to have a
backward lean even when the front legs are turned
all the way.
Use the spanner
a to adjust the height by turning
the levelling leg to the left to raise it or to the right
to lower it.
Door Alignment for Freezer
Door
If the door of the appliance is not level, adjust the
difference in the height of appliance door.
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16
INSTALLATION
1 Open the door and use the spanner a to
loosen the keeper nut by turning it to the left.
2 Use the spanner b to adjust the height by
turning the adjustment hinge pin to the left or
to the right.
CAUTION
• Do not adjust the height of the appliance door
more than 3 mm.
3 Use the spanner a to fasten the keeper nut by
turning it to the right.
NOTE
• Levelling the doors may not be possible when
the floor is not level, or is of weak or poor
construction.
• The refrigerator is heavy and should be installed
on a rigid, flat and solid surface.
• Some timber flooring may cause levelling
difficulties if it flexes excessively.
Door Alignment for Left Fridge
Door
Open the fridge door and use the spanner c to
rotate the door hinge bolt.
Door Alignment for Right Fridge
Door
Adjust the left fridge door first.
If the door is too low, lift the right door up and use
a pair of long nose pliers to insert C-Clips until both
doors are level.
Turning on the Power
Connecting the Appliance
After installing the appliance, connect the power
plug into the outlet socket.
NOTE
• After connecting the power supply cord (or plug)
to the outlet, wait 3 or 4 hours before you put
food into the appliance. If you add food before
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INSTALLATION
ENGLISH
the appliance has cooled completely, your food
may spoil.
Moving the Appliance for
Relocation
Preparing for Relocation
1 Remove all food from inside the appliance.
2 Pull the power plug out, insert and fix it into the
power plug hook at the rear or on top of the
appliance.
3 Tape parts such as shelves and the door handle
to prevent from falling off while moving the
appliance.
4 Move the appliance with more than two people
carefully. When transporting the appliance
over a long distance, keep the appliance
upright.
5 After installing the appliance, connect the
power plug into a mains outlet socket and
switch it on.
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OPERATION
OPERATION
Before Use
Notes for Operation
• Users should keep in mind that frost can form if
the door is not closed completely or if the
humidity is high during the summer.
• Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely.
• Opening the door for long periods can cause a
significant increase of the temperature in the
compartments of the appliance.
• If the refrigerating appliance is left empty for
long periods, switch off, defrost, clean, dry, and
leave the door open to prevent mould
developing within the appliance.
Door Open Alarm
The alarm sounds 3 times in 30 second intervals if
the door is left open or not completely closed for 1
minute.
NOTE
• Contact the LG Electronics customer information
centre if the alarm sound continues even after
closing all doors.
Failure Detection
The appliance can automatically detect problems
during the operation.
NOTE
• If a problem is detected, the appliance may not
operate and an error code is displayed even
when any button is pressed.
• If an error code is indicated on the display, do
not turn off the power. Immediately contact the
LG Electronics customer information centre and
report the error code. If you turn off the power,
the repair technician from the our information
centre may have difficulty finding the problem.
Suggestion for Energy Saving
• For the most efficient use of energy, make sure
that door bins, drawers and shelves are
assembled properly.
• Ensure there is sufficient space between stored
foods. This allows cold air to be circulated evenly
and lowers electricity bills.
• Store hot food only after it has cooled in order to
prevent dew or frost.
• When storing food in the freezer compartment,
set the freezer temperature lower than the
temperature indicated on the food.
• Do not set the temperature of the appliance
lower than needed.
• Do not put food near the temperature sensor of
the fridge compartment. Keep a distance of at
least 3 cm from the sensor.
• Note that a temperature rise after defrosting has
a permissible range in the appliance
specifications. If you wish to minimise the impact
on the food storage due to a temperature rise,
seal or wrap the stored food in several layers.
• The automatic defrosting system in the
appliance ensures that the compartment
remains free of ice buildup under normal
operating conditions.
Storing Foods Effectively
• Food may freeze or spoil if stored at the wrong
temperature. Set the refrigerator to the correct
temperature for the food being stored.
• Store frozen food or refrigerated food inside
sealed containers.
• Check the expiration date and label (storage
instructions) before storing food in the
appliance.
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OPERATION
ENGLISH
• Do not store food for a long period of time if it
spoils easily at a low temperature.
• Do not place unfrozen food in direct contact with
food that is already frozen. It could be necessary
to reduce the quantity to be frozen if freezing
every day is anticipated.
• Place the refrigerated food or frozen food in
each fridge or freezer compartment
immediately after purchasing.
• Store raw meat and fish in suitable containers in
the refrigerator, so that it is not in contact with or
drip onto other food.
• Refrigerated foods and other food items can be
stored on top of the vegetable drawer.
• Avoid refreezing any food which has been
completely thawed. Freezing any food which has
been completely thawed again will lower its taste
and nutrition.
• Do not overfill the appliance. Cold air can not
circulate properly if the appliance is overfilled.
• Cool hot food before storing. If too much hot
food is placed inside, the internal temperature of
the appliance can increase and negatively affect
other foods stored in the appliance.
• If you set an excessively low temperature for
food, it may become frozen. Do not set a
temperature lower than the required
temperature for the food to be stored correctly.
• If there are chill compartments in the appliance,
do not store vegetables and fruits with higher
moisture content in the chill compartments as
they may freeze due to the lower temperature.
• In the event of a blackout, call the electricity
company and ask how long it is going to last.
- You should avoid door openings while the
power is off.
- When the power supply gets back to normal,
check the condition of the food.
Maximum Freezing Capacity
• Express Freeze function will allow the freezer to
reach its maximum freezing capacity. This
generally takes up to 24 hours and automatically
switches off.
•
Express Freeze must be switched on for 2 hours
before fresh products are placed in the freezer
compartment.
• To get better air circulation, insert all inner parts
like baskets, drawers, and shelves.
Freezing the Maximum Amount
of Food
If large quantities of food are to be stored, all the
freezer drawers should be taken out of the
appliance except the bottom one and the food shall
be stacked directly on the freezer compartment.
CAUTION
• To remove the drawers, first remove the food
from drawers and then pull out the drawers
carefully. Not doing so could cause injury or
damage to the drawers.
NOTE
• The shape of each drawer may be different,
insert in the right position.
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OPERATION
Product Features
The appearance or components of the appliance may differ from model to model.
Exterior
*1 This feature is only available on some models.
a Control Panel
Sets the fridge temperature and freezer temperature.
b Door in Door
*1
The Door in Door is a double layered door system. It can be opened individually or together with the
main door.
You can conveniently locate and access your favourite snacks or food items.
c Door in Door Lever
*1
Opens the Door in Door.
d InstaView Door in Door
*1
The InstaView Door in Door compartment allows for easy access to frequently used food items.
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