LIGHTNING Instrumentation Pocket MultiCom User manual

Pocket Multi Com
User’s Manual
Version 1.5 - 99/2/9

Pocket Multi Com — User’s Manual
I
Warnings
Copyright,
Warranty,
Liability
1

II
Pocket Multi Com — User’s Manual version 1.5
C
OPYRIGHT
NO WARRANTIES ARE EXTENDED BY THIS DOCUMENT. The technical
information in this document is proprietary to LIGHTNING Instrumentation S.A.
and the recipient has a personal, non–exclusive and non transferable license to use
this information solely with the use of LIGHTNING Instrumentation products.
The only product warranties made by LIGHTNING Instrumentation, if any, are
set forth in the agreed terms and conditions for the purchase of LIGHTNING
Instrumentation products. LIGHTNING Instrumentation declaims liability for
any and all direct and indirect damages that may result from publication or use of
this document and/or its contents.
The information in this document is subject to change without notice. Revisions
may be issued at any time.
Copyright ©1993-1999 LIGHTNING Instrumentation S.A.
No part of this document may be reproduced in any manner without the prior
written consent of LIGHTNING Instrumentation S.A.
W
ARRANTY ON
H
ARDWARE
LIGHTNING Instrumentation S.A. warrants all hardware products of its manu-
facture to be free from defects in material and workmanship for 12 months from
date of delivery, provided that the product has been registered within 10 days of
purchase.
Upon prompt notification by the purchaser, Lightning will correct, within the war-
ranty period, any defects in equipment of its manufacture, either by repair at its
factory or by supply of replacement parts to the purchaser.
Lightning must decide to its own satisfaction that the equipment is defective and
has not developed malfunctions as a result of misuse, modification, or abnormal
conditions of operation. Opening the products also voids the warranty. Lightning
assumes no liability for consequential damages, and its liability shall in no case
exceed the original purchase price of the equipment.

Pocket Multi Com — User’s Manual version 1.5
III
W
ARRANTY ON
S
OFTWARE AND
F
IRMWARE
LIGHTNING Instrumentation S.A. provides no warranty on software and
firmware. Software and firmware are provided “as is” and no warranty is made for
perfect function or fitting to particular applications.
Lightning provides its best effort in issuing high quality software and firmware,
and will devote its best effort in finding and correcting potential problems occur-
ring with other equipment following international standards, but does not make
any express warranty to correct such problems, if they arise. Lightning assumes
no liability for consequential damages, and its liability shall in no case exceed the
original purchase price of the equipment.
The warranties set forth above for hardware, software and firmware are the sole
warranties applicable to Lightning products. THE IMPLIED WARRANTY OF
MERCHANTABILITY AND ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, ARE EXCLUDED.
L
IMITATION OF
L
IABILITY
UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL
LIGHTNING INSTRUMENTATION SA BE LIABLE FOR LOSS OF USE,
INTERRUPTION OF BUSINESS, OR ANY INDIRECT, SPECIAL, INCIDEN-
TAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING
LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIA-
BILITY OR OTHERWISE, EVEN IF LIGHTNING HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
In no event shall Lightning be liable for costs of procurement of substitute goods.
The potential liability of Lightning arising out of this product is in any case lim-
ited to the purchase price paid to Lightning for its products.

IV
Pocket Multi Com — User’s Manual version 1.5
ISDN C
OSTS
In no event shall Lightning be liable for costs incurred by a user on its ISDN line.
The Pocket Multi Com is designed to open and close ISDN lines automatically,
depending on traffic on the Ethernet and ISDN line and on parameters set in the
configuration. Front-panel signals and specific commands may indicate the cur-
rent state and activity of the ISDN line, and the user should keep an eye on those
status indications to avoid excessive bills, due to misconfiguration, protocol
errors, polling applications, potential software or firmware errors and so forth.
THE USER AND THE USER ONLY IS SOLELY RESPONSIBLE FOR
ALL INCURRED ISDN COSTS.
T
RADEMARKS
Multi Com and Lightning are registered trademarks of LIGHTNING Instrumen-
tation S.A. All other trademarks are property of their respective owners.
R
EVISIONS
The information in this document is subject to change without notice. Revisions
may be issued at any time. Watch http://www.lightning.ch/products/manual for
the latest revision of our manuals.
LIGHTNING Instrumentation SA
Avenue des Boveresses 50
1010 Lausanne
SWITZERLAND
Phone: [phone]
Fax: [phone]
E-mail: [email protected]
Web: www.lightning.ch

Pocket Multi Com — User’s Manual
V
Contents
Contents
2
I
NTRODUCTION
.......................................................1 C
HAPTER
1
C
HECKING
Y
OUR
P
ACKAGE
C
ONTENTS
..................2
§ 1.1
U
PGRADE
K
EY ON
P
ACKAGE
...................................3
§ 1.2
I
F THE
P
RODUCT
I
SRECEIVED DAMAGED ..............3 § 1.3
TORETURN THE PRODUCT......................................3 § 1.4
ABOUT THE ETHERNET AND SERIAL CABLES .........4 § 1.5
ABOUT THE DOCKING STATION ..............................4 § 1.6
GETTING STARTED ................................................5 CHAPTER 2
DONOT CONNECT TO ANETWORK BEFORE….........6 § 2.1
PREPARING ASETUP WITH ETHERNET ....................6 § 2.2
CONFIGURING THE COMPUTER INTO DHCP MODE.............8 § 2.2.1
AUTO-CONFIGURING THE POCKET MULTICOM..................9 § 2.2.2
REGISTERING YOUR PRODUCT ON-LINE................12 § 2.3
FINE-TUNING THE CONFIGURATION.......................12 § 2.4
CONFIGURATION OF THE CHANNEL AGGREGATION (MPP)13 § 2.4.1
CONFIGURING FOR STATIC IP ADDRESSES............14 § 2.5
INSTALLING EASYCONFIG ON WINDOWS 95/98/NT.........14 § 2.5.1
USING EASYCONFIG..........................................................15 § 2.5.2

CONTENTS
VI Pocket MultiCom — User’s Manual version 1.5
USING EASYCONFIG TO SET STATIC IP ADDRESSING .......16 § 2.5.3
USING OTHER EXAMPLE CONFIGURATIONS ......................16 § 2.5.4
REFERENCE MANUAL, WEB, AND FAQ................17 § 2.6
INSTALLATION FOR ANETWORK...........................17 § 2.7
CONFIGURING OTHER COMPUTERS ON THE NETWORK ......18 § 2.7.1
INSTALLING FOR ANOTEBOOK COMPUTER..........19 § 2.8
CONNECTING TO THE COMMAND INTERFACE .......19 § 2.9
USING TELNET TO ACCESS THE COMMAND INTERFACE ..19 § 2.9.1
USING THE SERIAL INTERFACE .........................................20 § 2.9.2
TROUBLE-SHOOTING & FAQ..............................21 CHAPTER 3
FREQUENTLY ASKED QUESTIONS (FAQ)..............22 § 3.1
GENERAL TROUBLE-SHOOTING SCHEME ..............24 § 3.2
CONNECTING TO ADISTANT SITE .........................25 § 3.3
CHECKING THE ETHERNET CONNECTION..............25 § 3.4
DIAGNOSE COMMAND...........................................25 § 3.5
CHECKING THE ISDN CONNECTION......................26 § 3.6
FURTHER TROUBLE-SHOOTING .............................26 § 3.7
RESETTING FACTORY CONFIGURATION ............27 CHAPTER 4
RESETTING THE DEFAULT CONFIGURATION .........28 § 4.1
DOCKING STATION ..............................................31 CHAPTER 5
IDENTIFYING CABLES OF THE DOCKING STATION 32 § 5.1
ASSEMBLING THE DOCKING STATION...................34 § 5.2
APPENDIX .............................................................35 CHAPTER 6
SPECIFICATIONS.....................................................36 § 6.1
POCKET MULTICOM HARDWARE......................................36 § 6.1.1
SERIAL CONFIGURATION...................................................36 § 6.1.2
CONNECTORS PIN ASSIGNMENT............................37 § 6.2
ETHERNET & CONSOLE .....................................................37 § 6.2.1
ISDN.................................................................................37 § 6.2.2
CONSOLE CABLE................................................................37 § 6.2.3
DECLARATION OF CONFORMITY ...........................38 § 6.3
WARRANTY REGISTRATION CARD........................39 § 6.4

Pocket MultiCom — User’s Manual 1
Chapter 1
Introduction 1
Congratulations for your choice of the Pocket
MultiCom!
The Pocket MultiCom is not only the world-
smallest ISDN router today, but also a swiss
quality product designed and manufactured by
LIGHTNING Instrumentation SA in Lausanne,
Switzerland.
The Pocket MultiCom is a small, efficient device
designed to connect remote Ethernet networks
through a Basic-Rate ISDN line. It is very easy to
install and works with standard TCP/IP and/or
IPX/SPX protocols. To set up your Pocket
MultiCom, simply follow the few quick steps
described in the following chapters.
We wish you a lot of pleasure using your Pocket
MultiCom.

1CHECKING YOUR PACKAGE CONTENTS
2Pocket MultiCom — User’s Manual
CHECKING YOUR PACKAGE CONTENTS 1.1
Your Pocket MultiCom package includes a CD-ROM (with Reference Manual
& Software), this User’s Manual, as well as the following:
Please check that the power supply has appropriate voltage.
If the docking station option has been ordered, three cables may be assembled in
it. Please refer to § 5, "Docking Station" on page 31.
Straight Ethernet cable: a
short grey cable with RJ45
connectors to connect to a
hub
ISDN cable: a long black
cable with RJ45 connectors
Special console cable: to
connect to the Ethernet port of
your MultiCom and a DB9
serial port
Power supply adaptor with cable
Pocket MultiCom
Crossed Ethernet cable: a
shortblue (orgrey withablue
marking) cable with RJ45
connectors to connect
directly to a PC or hub uplink

UPGRADE KEY ON PACKAGE
Pocket MultiCom — User’s Manual 3
UPGRADE KEY ON PACKAGE 1.2
The first time you configure your router you may need an upgrade key to install
all the software options you ordered.
In this case, you should find the upgrade key (e.g.: “NOPQ1234DEFG”) on a
sticker on the package of the router or on the delivery notice you got with the
router. Keep this key in a safe place.You will need it during the installation.
IFTHE PRODUCT ISRECEIVED DAMAGED 1.3
Forward an immediate request to the delivering carrier to perform an inspection
and prepare a damage report. Save the container and packing material until con-
tents are verified.
Report the nature and extent of the damage to Customer Support so that action
can be initiated to repair or replace damaged items, or instructions issued for
returning items.
The responsibility of the manufacturer ends at the delivery to the first carrier.ALL
CLAIMS for loss, damage, or nondelivery must be made against the delivering
carrier WITHIN 8 DAYS OF RECEIPT of shipment.
TORETURN THE PRODUCT 1.4
Please obtain instructions and a Return Material Authorization (RMA) Number
from Customer Support before returning any item(s). Report the fault or defi-
ciency along with the model, type, and serial number of the item(s) to Customer
Support. Upon receipt of this information, Customer Support will provide service
instructions or shipping information. In any case, clearly mark the RMA number,
your address, and shipping address on the original packaging, which has to be
used for shipments. Improperly packaged products will loose their warranty. For
warranty repairs, please include a dated proof of purchase.

1ABOUT THE ETHERNET AND SERIAL CABLES
4Pocket MultiCom — User’s Manual
ABOUT THE ETHERNET AND SERIAL CABLES 1.5
The two Ethernet cables that come in your package are 4-wire Ethernet-type
cables.Please note that universal-type 8-wire cables may in some cases (par-
ticularly with 10/100 Mbits/s interfaces) not work properly.
The two Ethernet cables have the following uses:
•Blue or grey with a blue marking, crossed: acts as a special Ethernet cable
between your Pocket MultiCom and a single computer. As such, it is not a
standard 10-Base-T Ethernet cable: it is wired as a crossover allowing you to
connect your Pocket MultiCom directly to a computer without a hub. This
cable can also be used to connect to the “uplink” (X) port of a hub.
•Grey cable: acts as a standard Ethernet cable between your Pocket Multi-
Com and a normal port of a hub, to build an Ethernet network with multiple
computers.
The Serial cable has the following uses:
• Act as a cable for connecting the Console Port (embedded in the Ethernet
port) of your Pocket MultiCom to a serial port of either a terminal or a
computer (with a terminal-emulation software or EasyConfig™ wizard), for
management purposes. This is useful for configuring or modifying the config-
uration of your Pocket MultiCom. This type of connection is described in
chapter § 2.9, "Connecting to the Command Interface" on page 19.
ABOUT THE DOCKING STATION 1.6
If your Pocket MultiCom comes with its optional desktop support, as shown
below, please refer first to instructions in § 5, "Docking Station" on page 31.

Pocket MultiCom — User’s Manual 5
Chapter 2
Getting
Started
2
This chapter describes the installation procedure
for the Pocket MultiCom in a very few and
detailed steps. First, installation with a single
computer using Ethernet and a Web-browser is
described. Then, network installation and fine-
tuning is shortly described. Finally, the usage of
the serial console is reviewed.
This manual is valid starting with Software and
CD-ROM Release 2.5. Please consult
http://www.lightning.ch/ for newer releases.

CHAPTER 2GETTING STARTED DONOT CONNECT TO ANETWORK BEFORE…
6Pocket MultiCom — User’s Manual
DONOT CONNECT TO ANETWORK BEFORE…2.1
Your Pocket MultiCom must be configured before being connected to an
existing Ethernet network.You may do it yourself or ask your dealer or network
specialist to configure it for you.
There are two possibilities to configure your Pocket MultiCom: the simplest
one is to do it using Ethernet to connect it to your PC and a Web-Browser, like
Netscape™ or Explorer™, already installed on your computer, and also available
on the CD-ROM. You can also use the serial cable and a terminal emulator or the
Windows™ wizard EasyConfig, also on the CD-ROM (see § 2.9.2 on page 20).
PREPARING ASETUP WITH ETHERNET 2.2
The simplest installation procedure requires that you first connect the Ethernet
port to a single computer:
To connect your Pocket MultiCom to a single computer:
1. Plug the crossed Ethernet cable (blue or grey with blue mark) to the “Ethernet”
port of the Pocket MultiCom and to the Ethernet port of your computer
1
.
1. This connection applies to most laptops as well as to desktop computers. Installing the
Pocket MultiCom with a NoteBook computer without a female Ethernet plug may
require an Ethernet gender-changer: please refer to § 2.8, "Installing for a NoteBook
Computer" on page 19.
PowerISDN Ethernet Crossed Ethernet cable (blue or grey with a blue marking)

PREPARING ASETUP WITH ETHERNET
Pocket MultiCom — User’s Manual 7
2. Turn the computer on (if it is not already on).
3. Plug one end of the ISDN cable into the “ISDN” port of your Pocket Multi-
Com and the other end into a terminated ISDN BRI Sowall socket.
4. Check that the power supply has the correct voltage rating for your
country. Then connect the power supply cable into the “Power” port on your
Pocket MultiCom and plug the power supply into anAC wall socket.
The Pocket MultiCom then automatically launches the start-up operation. The
following series of signals provide information on the status of operations:
• The Ethernet, ISDN (D, B1, B2), and Power signals turn orange.
This indicates that your Pocket MultiCom is carrying out the initial tests:
memory, and peripherals, as described in the Reference Manual.
• The Power signal remains orange slightly longer than the others
This indicates that your Pocket MultiCom is starting-up.
• The Power signal turns green1
This indicates that start-up is successful. Your Pocket MultiCom is now
ready for use.
• The ISDN D signal turns green
This indicates that the ISDN connection is connected and properly wired2.
• The ISDN B1 and B2 signals remain off
This indicates that no data channel is in use. When a channel is connected, the
corresponding signal will turn green, or blink orange when there is traffic on it.
• The Ethernet signal turns green
This indicates that the Ethernet connection is working.
1. On models with the encryption option, the Power signal may stay orange at this stage.
Please refer to “Visual Display”, “Security” chapter of the Reference Manual on CD.
2. On some ISDN network, this ISDN D signal may go off or turn red after a while after
the start-up. This is normal.
Signals

CHAPTER 2GETTING STARTED PREPARING ASETUP WITH ETHERNET
8Pocket MultiCom — User’s Manual
If one of the Ethernet or ISDN D signals stays red, the corresponding interface is
not connected or wired properly, or the wrong cable has been used. Correct the
problem and restart the Pocket MultiCom by disconnecting and reconnecting
its power supply cable, to test the connections again.
When those Ethernet and ISDN signals are green, the Pocket MultiCom is now
ready to provide all configuration services to your computer.
If your router is bundled with an Internet Access and you want to use it,
please follow the specific installation instructions for this access, instead of
the ones below, unless these instructions refer to the instructions below.
CONFIGURING THE COMPUTER INTO DHCP MODE 2.2.1
The next step is now to configure the computer to get its TCP/IP configuration
automatically from the Pocket MultiCom, using the “Dynamic Host Configura-
tion Protocol” (DHCP).
NOTE - By default, the DHCP server on the Pocket MultiCom is enabled.
FOR WINDOWS 9X/ NT USERS 2.2.1.1
1. If your computer is config-
ured with an IP address,
change the configuration to
automatically get an IP
address from a DHCP
server (in Windows 95/98
this is in “Start” menu in:
• “Parameters”
• “Configuration pannel”
• “Network”
• “TCP/IP” )
2. Restart the PC, even if not
requested to.
Select “Obtain
an IP address
automatically”
Select “IP
Address”
Click "OK"

PREPARING ASETUP WITH ETHERNET AUTO-CONFIGURING THE POCKET MULTICOM
Pocket MultiCom — User’s Manual 9
FOR USERS OF MACINTOSH AND OTHER COMPUTERS 2.2.1.2
1. If your computer is configured with an IP address, change the configuration
to automatically get an IP address from a DHCP server.
For example, on a Macintosh with System 7.5.5 and newer, this can be done
in the “TCP/IP” control panel in the “Apple” menu:
2. Make sure the computer requests a new address from the DHCP server, e.g.
by restarting it.
AUTO-CONFIGURING THE POCKET MULTICOM 2.2.2
The following few very easy steps will show you how to set-up an Internet con-
nection using a Single Internet User Account (SIUA) with your Internet Service
Provider (ISP). This auto-configures the TCP/IP parameters of your computers
using the built-in DHCP server. Please check your ISP connection first with this
setup. A short introduction for modifying this configuration for static IP
addresses is given in § 2.5, "Configuring for Static IPAddresses" on page 14.
1. Start a Web navigator, for instance Netscape Navigator or Internet Explorer.
If you don't already own any navigator, you
can install one from the CD-ROM. In the
“Netscape” folder of the CD you will find
Netscape Navigator for:
• Windows 95/NT (cc32e404.exe)
• Windows 3.11 (cc16e404.exe)
• Macintosh (com4.04_68k)
• Macintosh PowerPC (com4.04_ppc)
Click here to close the
window and then
accept the changes
Select “Ethernet”
Select “Using a DHCP
Server”

CHAPTER 2GETTING STARTED PREPARING ASETUP WITH ETHERNET
10 Pocket MultiCom — User’s Manual
2. In the Web navigator choose
your Pocket MultiCom IP
address:
http://10.0.0.1/
and press Enter. The router's
Welcome-page appears:
If this form doesn’t appear at
this stage, please check the pre-
vious steps, and refer to § 3,
"Trouble-shooting & FAQ" on
page 21.
3. This step No. 3 has only to be done if you received an upgrade key with your
Pocket MultiCom (usually written on the box or on the packing list, e.g.
“NOPQ1234DEFG”). Otherwise go directly to the next step No. 4.
• choose the link entitled “Upgrade the options”
A fill-in form appears:
• enter your key into the field
“Upgrade Key”, verify very
carefully the key spelling,
and click on the “submit”
button. This will install the
purchased options.
• After a few seconds, a new
screen appears:
Click on “reboot” in order to
restart the Pocket MultiCom
with the new configuration.
Your browser may indicate
that it “lost the connection”
to the Pocket MultiCom.
• The router restarts. Ethernet,
D-Channel and Power leds
light green again after a
while.

PREPARING ASETUP WITH ETHERNET AUTO-CONFIGURING THE POCKET MULTICOM
Pocket MultiCom — User’s Manual 11
• Type-in again the Pocket MultiCom IP address: http://10.0.0.1
• The Welcome-page of your Pocket MultiCom appears again.
4. Click on the link entitled “Generate a configuration for Internet access”.
A fill-in form appears:
5. Enter the following informa-
tions:
• Your ISP phone number.
• PPP Username: the username
you have chosen (or
received) from your ISP.
• PPP Password: the password
you have chosen or received.
• If you have your own
Domain-Name (for instance
“lightning.ch”) you may type it into the appropriate field.
• If you got DNS (Domain Name Server) IP-addresses information from
your ISP, you may also enter them. Otherwise, just leave these fields
empty. Most ISPs transmit these informations through the ISDN (PPP)
connexion and your Pocket MultiCom will automatically learn them from
there.
6. click on the “submit” button…
7. After a few seconds, a new
screen appears:
Click on “reboot” in order to
restart the Pocket MultiCom
with the new configuration.Your
browser may indicate that it
“lost the connection” to the
Pocket MultiCom.
8. The router restarts. Ethernet, D-
Channel and Power leds light
green again after a while.
9. Restart your PC to make sure it
gets its new DHCP parameters from the Pocket MultiCom.
10. Congratulations! Your router is configured! You can now test your access by
registering your product and surfing on the Internet using yourWeb navigator.

CHAPTER 2GETTING STARTED REGISTERING YOUR PRODUCT ON-LINE
12 Pocket MultiCom — User’s Manual
REGISTERING YOUR PRODUCT ON-LINE 2.3
11. Type the following Internet Address in your Web-browser and ENTER:
http://www.lightning.ch/register.html
12. The router now opens a link to your ISP (the signal B1 or B2 lights green).
Lightning's registration page appears in the navigator. You may now enter
your registration information to validate your warranty.
If the ISDN B1 or B2 channel does not open, or the Lightning registration
page doesn’t appear, first check your parameters, and redo the configuration
starting at step 2. on page 10. If the problem persists, please refer to § 3,
"Trouble-shooting & FAQ" on page 21.
NOTE - The serial number of your Pocket MultiCom can be found on a sticker
below the Pocket MultiCom.
You will then benefit from a free firmware update and will be able to request sta-
tus updates of Lightning products.You may also use fax or mail with the Registra-
tion Card found in § 6.4 on page 39.
Congratulations, you are all done if you have a single computer. To configure fur-
ther computers using the built-in DHCP server, please refer to § 2.7, "Installation
for a Network" on page 17. If you already have fixed, static, IP addresses or need
other special configurations, please refer to § 2.5, "Configuring for Static IP
Addresses" on page 14 and to the Reference Manual on CD-ROM. To fine-tune
the configuration to use a second B-channel with MPP, read the next section.
FINE-TUNING THE CONFIGURATION 2.4
For further configuration you can use the router's built-in Web server at the
router's IP address (by default http://10.0.0.1/), and start from examples in the
Reference Manual on CD-ROM, or use the Windows™ EasyConfig™ wizard and
its manual setup option, as explained in § 2.5.1, "Installing EasyConfig on Win-
dows 95/98/NT" on page 14.