Technicolor DGA4134 User manual

TL;DR: If you read only one thing...
1) The router will get its configuration when it first logs in
Router Quick Start Guide Technicolor DGA41 4
Switch router
on. Status light
will be red,
Broadband
light should
blink then go
steady
Plug in the
supplied
power
cable
Connect your
computers or
your network to
ports 1-4.
Connect DSL
port to the
phone socket
via a splitter
(optional)
using the
supplied
'grey' cable.
The router will be
sent its
configuration
once it has logged
in for the first
time, wait a few
minutes...
See your
Infopack or
router card for
further details,
such as WiFi
password etc.
6
Plugging in:
Further information on our Support Site: https://support.aa.net.uk/DGA41 4
Initial configuration Information:
The Technicolor will be posted to you in a 'default' state. It will have a random WiFi name as set on the base of the router.
In most cases, once your service is live and the Technicolor has logged in for the first time, it will be configured in the
correct way for your service – the plastic card on the router will also describe your specific configuration and how it needs
to be connected.
The configuration of the router can be modified via the Control Pages but feel free to talk to staff for further help or
information. Until your service is live, and the router has configured itself, the credentials and IP details on the card will not
match. It will have an IP address of 192.168.1.1 and an admin/engineer user with a password as on the back of the
device.
The details above describe the most common configuration for this router – where you are simply connecting the
Technicolor router to your phone line and using its built in wifi and network ports for your Internet access.
If you have your own Modem or Openreach ONT
Using the Technicolor as a PPPoE router
Connect your
computers to the
LAN ports
2 41
1
5
12
4
Connect the red
WAN port to your
modem or ONT.
If you have FTTP or an
existing modem then don’t
use the DSL port, instead
use the red WAN port to
connect the Technicolor to
your modem.
2

AAISP Support: [email protected] | 0 400 999 | https://support.aa.net.uk
Page Two
Version 2021-10-15
Wireless Light
Steady Green:
WiFi ready
Flashing Green:
Activity
Off:
WiFi not enabled.
(try pressing the
Wireless on/off button
on the right)
Broadband Light
Blinking Green:
Attempting to sync
Steady Green:
Router in sync with
exchange/cabinet
Flashing Green:
Activity
Off:
No device plugged in, or
that device is off
Status Light
Steady Red:
Initialising/booting up
Steady Green:
Booted up and ready
Off:
Not connected, problem,
or router in PPPoE mode
Internet Light
Blinking Red:
Attempting to connect
Steady Green:
Connected
Flashing Green:
Activity/traffic
Off:
No internet connection
LED Status:
Help! It's not working
No Sync
When using the DSL socket, the DSL light should be green If this light is blinking or off then the
router is not in sync with the exchange or cabinet equipment. Here are some checks:
●If your telephone socket has two sockets and one is more square than rectangle, plug the
router in to the square socket (no need for the splitter in this case, as your socket has a built
in splitter)
●If you have multiple phone sockets for the phone line in the building, try using your master
socket – the one nearest to where the phone line enters the building
●Test that the phone line is working by plugging in a telephone
Configuration
Don't forget that the router will receive its configuration once it has come online for the first time.
This will cause the router to restart. The router should have received its configuration and have
restarted within about six minutes of being online.
Factory Reset
If required, holding in the reset button for about five seconds, until all the LEDs light up, This will
revert the configuration to our default settings. In this state the router will try to get online and
obtain its own configuration for your line. The configuration settings can be set on our Control
Pages. For example, from the Control Pages, can you set the router to be a bridge. There are
other settings there too, eg WiFi, passwords and so on.
Control Pages
Our Control Page system can be accessed from: https://control.aa.net.uk
This products makes use of GPL software: https://www.technicolor.com/distribute/home-e perience/regulatory-information
i
@
b
View of the side
WiFi:
Until the automatic configuration has completed the WiFi name (SSID) is the randomly
generated one as per the sticker on the base. However, once the automatic configuration has
completed, the WiFi name and password will be as printed on the plastic card that is included
with the router. This may be changed via the Control Pages if required.