LMS AM-511RS User manual

LTR50001143, Rev. R
8/8/17

Copyright 2017 LMS, Inc. All rights reserved. Duplication without written consent is
strictly prohibited.
Due to continuous improvement programs, all models, operation, and/or specications
are subject to change without prior notice.
LTR50001143, Rev. R
8/8/17
100-1422
CONTACT INFORMATION
For customer service, please contact your
authorized dealer immediately. If you need
additional information and/or assistance,
contact:
LMS Customer Service Department
1462 East Ninth Street
Pomona, CA 91766.
Toll Free: 1-800-225-7727
Fax: [phone]
Important Safety Instructions . . . . . . . 1
Preparing for Your New Portable Spa . 3
Pre-Delivery Checklist. . . . . . . . . . . . . . . . . . 3
Planning the Best Location . . . . . . . . . . . . . . 3
Preparing a Good Foundation . . . . . . . . . . . . 4
240 Volt Electrical Installation . . . . . . . . . . . 5
120 Volt Electrical Installation . . . . . . . . . . . 5
Testing the GFCI Breaker . . . . . . . . . . . . . . . 5
GFCI Wiring Diagram . . . . . . . . . . . . . . . . . . 6
NEO Wiring Diagram . . . . . . . . . . . . . . . . . . . 7
Filling and Powering Up Your Portable Spa 8
Priming the Pump . . . . . . . . . . . . . . . . . . . . 11
Operating Your Spa . . . . . . . . . . . . . . . 12
Electronic Control Operation . . . . . . . . . . . 12
Jets................................17
WaterDiverters......................17
AirControl..........................17
CoverLatches .......................18
Waterfall ...........................18
Hydro Streamer Waterfall. . . . . . . . . . . . . . 18
Clear Water Plan . . . . . . . . . . . . . . . . . 19
The Key to Clear Water . . . . . . . . . . . . . . . . 19
Testing and Adjusting Spa Water . . . . . . . . 20
Sanitation...........................21
Bather Load . . . . . . . . . . . . . . . . . . . . . . . . . 22
FilterCleaning.......................22
Ozonator ...........................22
Maintenance Schedule . . . . . . . . . . . . . . . . 23
Troubleshooting Water Clarity Problems . . 24
Cleaning and Maintenance . . . . . . . . . 25
Removing and Reseating the Pillows . . . . . 25
SpaCover...........................25
Draining Your Portable Spa . . . . . . . . . . . . 26
Winterizing (Cold Climate Draining) . . . . . 26
VacationCare........................27
Jet Removal and Replacement . . . . . . . . . . 27
Cleaning and Replacing the Filter. . . . . . . . 27
Cleaning Your Spa . . . . . . . . . . . . . . . . . . . . 28
Sound System and Perimeter Lighting 29
Using the Freedom Sound System . . . . . . . 29
LEDLighting.........................30
Appendix .......................31
Replacement Parts . . . . . . . . . . . . . . . . . . . 31
LimitedWarranty.....................39
Locating the Product Serial Number . . . . . 42
Removing the Support Block (Not Applicable to
Valentine Models) ....................42
Table of Contents

American Spa Owner’s Manual
LTR50001143, Rev. R
Read This First!
1
Important Safety Instructions
READ AND FOLLOW ALL INSTRUCTIONS.
WARNING:
To reduce the risk of injury, do not permit children to
use this product unless they are closely supervised
at all times.
DANGER -- Risk of accidental drowning:
Do not allow children to be in or around a spa unless
a responsible adult supervises them. Keep the spa
cover on and locked when not in use. See instructions
enclosed with your cover for locking procedures.
DANGER -- Risk of injury:
The suction ttings in this spa are sized to match
the specic water ow created by the pump. Should
the need arise to replace the suction ttings, or the
pump, be sure the ow rates are compatible.
Never operate the spa if the suction tting or lter
baskets are broken or missing. Never replace a
suction tting with one that is rated less than the ow
rate marked on the original suction tting.
DANGER -- Risk of electric shock:
Install the spa at least 5 feet (1.5 meters) from all
metal surfaces. As an alternative, a spa may be
installed within 5 feet of metal surfaces if each metal
surface is permanently bonded by a minimum #8
AWG solid copper conductor to the outside of the
spa’s control box.
DANGER -- Risk of electric shock:
Do not permit any external electrical appliances,
such as lights, telephones, radios, televisions, and
etc., within ve feet (1.5 meters) of the spa. Never
attempt to operate any electrical device from inside
the spa.
HYPERTHERMIA DANGER:
Prolonged exposure to hot air or water can induce
hyperthermia. Hyperthermia occurs when the internal
temperature of the body reaches a level 3˚F to 6˚F
above the normal body temperature of 98.6˚F (or
2˚C to 4˚C above 37˚C). While hyperthermia has
many health benets, it is important not to allow
your body’s core temperature to rise above 103˚F
(39.5˚C).
Symptoms of excessive hyperthermia include
dizziness, lethargy, drowsiness and fainting. The
effects of excessive hyperthermia may include:
• Failure to perceive heat
• Failure to recognize the need to exit spa or hot
tub
• Unawareness of impending hazard
• Fetal damage in pregnant women
• Physical inability to exit the spa
• Unconsciousness
WARNING: The use of alcohol, drugs, or medication
can greatly increase the risk of fatal hyperthermia.
WARNING -- To reduce the risk of injury:
The spa water should never exceed 104˚F (40˚C).
Water temperatures between 100˚F (38˚C) and
104˚F (40˚C) are considered safe for a healthy
adult. Lower water temperatures are recommended
for young children and when spa use exceeds 10
minutes.
High water temperatures have a high potential for
causing fetal damage during pregnancy. Women who
are pregnant, or who think they are pregnant, should
always check with their physician prior to spa usage.
The use of alcohol, drugs or medication before or
during spa use may lead to unconsciousness, with
the possibility of drowning.
Persons suffering from obesity, a medical history of
heart disease, low or high blood pressure, circulatory
system problems or diabetes should consult a
physician before using the spa.
Persons using medications should consult a physician
before using the spa since some medications may
induce drowsiness while others may affect heart rate,
blood pressure and circulation.

American Spa Owner’s Manual
LTR50001143, Rev. R
Read This First!
2
DANGER -- Risk of electric shock:
• Replace a damaged power cord immediately.
• Do not bury the power cord.
• Connect to a grounded, grounding-type receptacle only.
SAVE THESE INSTRUCTIONS.
WARNING: People with infectious diseases should not use a spa or hot tub.
WARNING: To avoid injury, exercise care when entering or exiting the spa or hot tub.
WARNING: Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness
and possible drowning.
WARNING: Do not use a spa or hot tub immediately following strenuous exercise.
WARNING: Prolonged immersion in a spa or hot tub may be injurious to your health.
CAUTION: Maintain water chemistry in accordance with manufacturer’s instructions.

American Spa Owner’s Manual
LTR50001143, Rev. R
Preparing forYour New Portable Spa
3
Most cities and counties require permits for exterior
construction and electrical circuits. In addition, some
communities have codes requiring residential barriers
such as fencing and/or self-closing gates on property
to prevent unsupervised access to the property by
children. Your dealer can provide information on which
permits may be required and how to obtain them prior
to the delivery of your spa.
Before Delivery
Plan your delivery route
Choose a suitable location for the spa
Lay a 5 - 8 cm concrete slab
Install dedicated electrical supply
After Delivery
Place spa on slab
Connect electrical components
Preparing for Your New Portable Spa
Pre-Delivery Checklist
Planning the Best Location
Safety First
Consider How You Will Use Your Spa
Plan for Your Environment
Consider Your Privacy
Provide a View with Your Spa
Keep Your Spa Clean
Allow for Service Access
Do not place your spa within 10 feet (3 m) of
overhead power lines.
How you intend to use your spa will help you
determine where you should position it. For example,
will you use your spa for recreational or therapeutic
purposes? If your spa is mainly used for family
recreation, be sure to leave plenty of room around
it for activity. If you will use it for relaxation and
therapy, you will probably want to create a specic
mood around it.
If you live in a region where it snows in the winter
or rains frequently, place the spa near a house
entry. By doing this, you will have a place to change
clothes and not be uncomfortable.
In a cold-weather climate, bare trees won’t provide
much privacy. Think of your spa’s surroundings
during all seasons to determine your best privacy
options. Consider the view of your neighbors as well
when you plan the location of your spa.
Think about the direction you will be facing when
sitting in your spa. Do you have a special landscaped
area in your yard that you nd enjoyable? Perhaps
there is an area that catches a soothing breeze
during the day or a lovely sunset in the evening.
In planning your spa’s location, consider a location
where the path to and from the house can be kept
clean and free of debris.
Prevent dirt and contaminants from being tracked
into your spa by placing a foot mat at the spa’s
entrance where the bathers can clean their feet
before entering your spa.
Make sure the spa is positioned so that access to
the equipment compartment and all side panels will
not be blocked.
Many people choose to install a decorative structure
around their spa. If you are installing your spa with
any type of structure on the outside, such as a
gazebo, remember to allow access for service. It is
always best to design special installations so that
the spa can still be moved, or lifted off the ground.

American Spa Owner’s Manual
LTR50001143, Rev. R
Preparing forYour New Portable Spa
4
Your spa needs a solid and level foundation. The
area that it sits on must be able to support the weight
of the spa, with water and the occupants who use it.
If the foundation is inadequate, it may shift or settle
after the spa is in place, causing stress that could
DAMAGE YOUR SPA SHELL AND FINISH.
Damage caused by inadequate or improper
foundation support is not covered by the
warranty. It is the responsibility of the spa
owner to provide a proper foundation for
the spa.
Place the spa on an elevated 3 to 4” / 30 cm concrete
slab. Pavers, gravel, brick, sand, timbers or dirt
foundations are not adequate to support the spa.
We strongly recommend that a qualied, licensed
contractor prepare the foundation for your spa.
If you are installing the spa indoors, pay close
attention to the ooring beneath it. Choose ooring
that will not be damaged or stained.
If you are installing your spa on an elevated wood
deck or other structure, it is highly recommended
that you consult a structural engineer or contractor
to ensure the structure will support the weight of 150
pounds per square foot (732 kg / m2).
To properly identify the weight of your new spa when
full, remember water weighs 8.33 lbs. per gallon, or
1 kg per liter. For example, an average 8’ spa holds
approximately 500 gallons, or 1892 liters, of water.
Using this formula, you will nd that the weight of the
water alone is 4,165 lbs, or 1892 kg. Combined with
the dry weight of the spa you will note that this spa
will weigh approximately 5,000 lbs, or 2267 kg, when
full of water.
Preparing a Good Foundation

American Spa Owner’s Manual
LTR50001143, Rev. R
Preparing forYour New Portable Spa
5
240 Volt Electrical Installation
120 Volt Electrical Installation
Testing the GFCI Breaker
All 240V spas must be permanently connected (hard
wired) to the power supply. See the wiring diagram
on page 6.
These instructions describe the only acceptable
electrical wiring procedure. Spas wired in any
other way will void your warranty and may
result in serious injury.
When installed in the United States, the electrical
wiring of this spa must meet the requirements of NEC
70 and any applicable local, state, and federal codes.
The electrical circuit must be installed by an
electrical contractor and approved by a local
building or electrical inspector.
Failure to comply with state and local codes
may result in re or personal injury and will be
the sole responsibility of the spa owner.
The power supplied to the spa must be on a dedicated
GFCI protected circuit as required by NEC 70 with no
other appliances or lights sharing the power.
Use copper wire with THHN insulation. Do not use
aluminum wire.
Use the table below and on the next page to determine
your GFCI and wiring requirements.
Wires that run over 100 feet must increase wire gauge
to the next lower number. For example: A normal 50
amp GFCI with four #6 AWG copper wires that run
over 100 feet would require you to go to four #4 AWG
copper wires.
One Pump Control System uses a VS300 control box
and requires one 40 amp GFCI and four #8 AWG
copper wires. Two Pump Control System uses a 5100
GFCI and Wiring Requirements
Always follow applicable local, state and federal codes
and guidelines.
Use only a dedicated electrical line with a 15 amp
breaker.
Cord-and-plug connections may not use a cord longer
than 15 feet (4.6 m) and must be plugged into a
dedicated 15 amp GFCI connection (NEC 680.42(A)
(2)). Do not use extension cords!
Always use a weatherproof-covered receptacle.
Receptacle shall be located not less than 5 feet (1.5
m) from and not exceeding 10 feet (3.0 m) from the
inside wall of the spa. (NEC 680.43(A))
Do not bury the power cord. If your cord becomes
damaged, replace it before next usage.
All 120V spas must have a GFCI. This can be either a
15 amp GFCI receptacle or a 15 amp GFCI cord and
plug kit as shown (CKIT110 - P/N ELE09700087).
Testing the GFCI
Test the GFCI plug prior to rst use and periodically
when the spa is powered.
1. Plug in the GFCI into the power outlet. The
indicator should turn on.
2. Press the TEST button. The GFCI will trip, the
indicator will turn off, and the spa will stop operating.
3. Press the RESET button. The GFCI will reset, the
indicator will turn on again, and the spa will turn
back on.
The spa is now safe to use.
If the GFCI trips while the spa is in use, press the
RESET button. If the GFCI does not reset, unplug the
spa and call your local Cal Spas dealer for service. DO
NOT USE THE SPA!
Test the GFCI breaker prior to rst use and periodically
when the spa is powered. To test the GFCI breaker
follow these instructions (spa should be operating):
1. Press the TEST button on the GFCI. The GFCI will
trip and the spa will shut off.
2. Reset the GFCI breaker by switching the breaker
to the full OFF position, wait a moment, then turn
the breaker back on. The spa should have power
again.
control box and requires one 50 amp GFCI and four #8
AWG copper wires.

American Spa Owner’s Manual
LTR50001143, Rev. R
Preparing forYour New Portable Spa
6
GFCI Wiring Diagram

American Spa Owner’s Manual
LTR50001143, Rev. R
Preparing forYour New Portable Spa
7
NEO Wiring Diagram

American Spa Owner’s Manual
LTR50001143, Rev. R
Preparing forYour New Portable Spa
8
1. Inspect the spa equipment.
3. Fill the spa.
2. Remove the cartridge from lter canister.
Place a garden hose in the lter canister and ll your spa
with regular tap water about six inches from the top.
If the water level is too low or too high, your spa will not
operate properly.
Always ll the spa through the lter canister! Failure
to do so may cause air to be trapped in the ltration
system and prevent the pumps from operating
properly.
Unscrew the cartridge and remove it.
After you remove the lter, remove the plastic
wrapper and soak it in water for 30 minutes before
you replace it. A dry lter can allow air into the
ltration system which can cause the pump to fail to
prime.
After the spa has been placed on an approved surface and
has been correctly wired by a licensed electrician, inspect
all plumbing connections in the equipment area of your spa.
Ensure that these connections are secure and that they did
not loosen during shipment.
If your spa has gate valves, make sure they are all in the
UP or OPEN position. IMPORTANT NOTE: Depending
on the year and model, your particular spa may not
be equipped with gate valves.
Never run the spa with the gate valves closed or without
water circulating for long periods of time. Be careful not to
over-tighten the plumbing ttings.
Never ll your spa with soft water.
Soft water makes it impossible to maintain
the proper water chemistry and may cause
the water to foam, which will ultimately harm
the nish of the spa and void your warranty.
Filling and Powering Up Your Portable Spa

American Spa Owner’s Manual
LTR50001143, Rev. R
Preparing forYour New Portable Spa
9
5. Prime the pump.
4. Turn on power to the spa.
Press the RETURN button on the control panel. After two
minutes, the pump should prime. If it does not, follow the
priming instructions on the next page. If it does, continue
with the next step.
When the spa is lled to the correct level, turn on the
power at the GFCI breaker. (Ensure that the 120V spas are
connected to the proper electrical outlet.)
Starting Up: Priming Mode for Neo-Pack Systems
The system will enter the priming mode. Priming Mode will display
on the control panel. In Priming Mode, all devices such as jets and
lights are operable. Jets can be turned on and off to help prime the
pump. The system will exit Priming Mode and go to the Main display
when the RETURN button is pressed, or after four minutes of activity.
Exiting Priming Mode for Neo-Pack Systems
You can manually exit Priming Mode by pressing the RETURN button.
Note that if you do not manually exit the priming mode, the priming
mode will be automatically terminated after 4 to 5 minutes. Be sure
that the pumps have been primed by this time.

American Spa Owner’s Manual
LTR50001143, Rev. R
Preparing forYour New Portable Spa
10
6. Install the lter into the lter canister.
Make sure the lter has soaked at least 30 minutes
before you install it.
7. Adjust water chemistry.
Test and adjust the water chemistry. See the section on page 19 for instructions on water clarity.
8. Let the spa heat up.
When the spa has nished priming, the heater will activate. Put the cover on and let the spa heat to the
set temperature.

American Spa Owner’s Manual
LTR50001143, Rev. R
Preparing forYour New Portable Spa
11
New spa owners often have difculty the rst time they start their spa and the pump fails to prime. This can be
frustrating, but these simple instructions can help you.
Sometimes air can become trapped in the pump while lling the spa. You will know this has happened when
after you have lled and started the spa, the pump does not seem to function. You will hear the pump operating,
but no water will be moving.
There are two methods of priming the pump.
The pump will not work
properly while air is trapped in it.
Continuing to operate the pump
in this way will cause damage.
Whenever you ll your spa, ll it through
the lter canister and make sure all jets
are open.
Note: If you press the Temp button
any time during Priming Mode, it will exit
that mode and begin Standard Mode.
The second method will remove a large air lock
within the pump.
1. Using a Phillips screwdriver, remove the front
panel from the spa and locate the pump.
2. While the spa is operating, turn the bleeder valve
counter clockwise with a small pair of pliers or
a at head screwdriver until the air has been
released from the pump.
3. If this is unsuccessful, loosen the white union nut
on side of the pump with channel locks. When air
is bled out, tighten the nut and set the pump on
high speed.
The rst method will remove small air bubbles
trapped in the pump.
1. Turn the spa on and wait for PR (Priming Mode) to
appear on the topside display.
2. Press the JETS 1 button to turn on the pump and
let it run for 10 seconds. The pump should be
running in low speed.
3. Press the JETS 1 buttons again and let the pump
run in high speed for 10 seconds.
4. Press the JETS 1 button again to turn off the
pump. The pump should be left in the off position
for 10 to 15 seconds.
5. Repeat steps 1 through 4 until water is owing
through all the jets and all air is removed from the
plumbing.
Priming the Pump

American Spa Owner’s Manual
LTR50001143, Rev. R
OperatingYour Spa
12
NEO one-pump system
NEO two-pump system
Operating Your Spa
Electronic Control Operation

American Spa Owner’s Manual
LTR50001143, Rev. R
OperatingYour Spa
13

American Spa Owner’s Manual
LTR50001143, Rev. R
OperatingYour Spa
14
F
F
F
F
A

American Spa Owner’s Manual
LTR50001143, Rev. R
OperatingYour Spa
15
Settings Screens

American Spa Owner’s Manual
LTR50001143, Rev. R
OperatingYour Spa
16
Error Screens

American Spa Owner’s Manual
LTR50001143, Rev. R
OperatingYour Spa
17
Jets
Almost all of the jets in your spa are adjustable.
Rotating the face of an adjustable jet to the left
(counter-clockwise) will decrease the amount of
water ow through the jet. Rotating the face of an
adjustable jet to the right (clockwise) will increase the
amount of water ow through the jet. (See example
shown below.)
Neck jets adjust in the opposite directions (counter-
clockwise to increase, clockwise to decrease).
Water Diverters
Water diverter knobs are 1” and 2”
knobs located around the top of your
spa. They allow you to divert water
through jets from one side of the
spa to the other, or from oor jets
to wall jets. This is accomplished by
rotating the knob to the left or right
to increase or decrease the ow of
water through the jets.
Air Control
The air controls is the 1” knob located around the top of your
spa. The air control will let you add a mixture of air with the
jet pressure. This is accomplished by rotating the knob to
the left or right to increase or decrease the amount of airow
through the jets.

American Spa Owner’s Manual
LTR50001143, Rev. R
OperatingYour Spa
18
Cover Latches
When your hot tub is not in use, make sure you place the cover on top and latch it securely. Besides protecting
your hot tub from sun damage and keeping out contaminants, it will prevent small children from drowning in
the hot tub.
Your cover will have four clips attached to the ends of the four latches, two on each end of the hot tub cover.
There will also be a small bag with eight wood screws.
After you place the cover on the hot tub, attach the clips to the side of the hot tub using the wood screws.
Your spa may include two to eight streamer waterfalls. When the booster
pump is on, turn the 1” diverter knob to adjust the rate of ow to the
waterfall jets.
The waterfall jet faces are not adjustable. Do not turn the jet faces
because you may accidentally remove them.
Always shut off water to the hydro streamer jets before you place the cover
on the spa. Water from the hydro streamer jets sprays in an arc that is
higher than the top surface of the spa. When water from
the hydro streamer sprays the bottom of the cover, it
will collect and run to the edge of the spa
and drip over the top.
Waterfall
Hydro Streamer Waterfall
Some spa series include a waterfall. When the booster
pump is on, rotate the dial on top (for the cascade
waterfall) or turn the knob (for the hydro streamer --
see below).