LRS T7501 User manual

T7501UserInstructions
T7501
Total Control
With Zigbee
By:
Long Range Systems, Inc.
Long Range Systems UK Ltd | Link House | Leek Road | Milton | Stoke on Trent | Staffordshire | ST2 7AH |
01782 537000
www.lrspagers.co.uk | www.pagers.co | www.hospitalpagers.co.uk
User Manual
With
Installation, Warranty and Service
Information
September 2008

WARRANTY
Long Range Systems, Inc. warrants this product against any defects that are due
to faulty material or workmanship for a two-year period after the original date of
consumer purchase. This warranty does not include damage to the product
resulting from accident, misuse or improper electrical connection. If this product
should become defective within the warranty period, we will repair or replace with
equivalent product, free of charge. We will return your product, transportation
charges prepaid standard UPS Ground shipping mode, provided the product is
shipped prepaid to:
Long Range Systems, Inc., 4550 Excel Pkwy, Suite 200, Addison, TX 75001
No return or replacement can be received without prior authorization and the
proper RMA# posted to the outside of the shipping container.
This warranty gives you specific legal rights and you may also have rights that
vary from state to state.
© Copyright 2007, Long Range Systems, Inc. All Rights Reserved
This manual contains proprietary information of Long Range Systems, Inc. (LRS)
and is intended for use only by its employees or customers. None of the material
contained herein may be copied, reproduced, republished, downloaded,
displayed, posted, or transmitted in any form or by any means, including but not
limited to, electronic, mechanical, photocopying, recording, or otherwise without
the prior written permission of LRS. Additional copies of this manual may be
obtained by contacting LRS.
Screen displays, keyboard layouts, hardware descriptions, or software are
proprietary to LRS and are subject to copyright and other intellectual property
rights of LRS and shall be treated in accordance with the previous paragraph.
All attempts have been made to make the information in this document complete
and accurate. LRS is not responsible for any direct or indirect damages or loss
of business resulting from inaccuracies or omissions. Specifications and other
information contained within this document are subject to change without notice.
EU DECLARATION OF CONFORMITY
We, Long Range Systems hereby declare under our sole responsibility that the
T7501, TX-3B25, and KC-RT25 paging transmitters, and on-site pagers comply
with the essential requirements in the European RE&TTE Directive 1999/5/EC of
the European Parliament of the Council of 9 March 1999 on radio equipment and
telecommunication terminal equipment and the mutual recognition of their
conformity. The following standards were utilized:
ETS 300 224: 1998 EN 301 489-2: 2002
EN61000-3-2: 1998 EN 61000-3-3: 1995
EN 60950: 1992 with A1, A2, & A3.

T7501 Page i
Long Range Systems
Thank you for choosing Long Range Systems to provide your on-premise paging
solution. Please familiarize yourself and your staff with the contents of this
instruction in order to properly operate and maintain your system. For help
operating your system or for any service problems, please call :[phone].
Keep this instruction in a safe place available to managers and key staff.
Contents
Chapter 1 General Information ...............................................................1-1
Paging Functions ....................................................................................1-1
Table Management .................................................................................1-1
On Site Operations....................................................................................................1-2
Off Site Operations....................................................................................................1-2
T7501 Keyboard Description...................................................................1-2
Primary Keypad.........................................................................................................1-2
Secondary Keypad....................................................................................................1-3
Chapter 2 Basic Guest and Staff Paging................................................2-1
Direct Paging of On-Premise Guest Pagers............................................2-1
Handing Out Pagers..................................................................................................2-1
Paging.......................................................................................................................2-1
On Premise and/or Cell Phone Paging from the Wait List .......................2-1
Handing Out Pagers..................................................................................................2-1
Paging from the Wait List - Basic View......................................................................2-1
Paging Using Touch Screen or Keyboard/Mouse -Seating Management View.........2-2
Direct Staff Paging..................................................................................2-2
Staff Paging –Basic View.........................................................................................2-2
Staff Paging Using Touch Screen or Keyboard/Mouse - Seating Management View2-2
Preloaded Staff Pager Message Code List..............................................2-3
Chapter 3 Table and Wait List Management using only T7501.............3-1
Basic Description ....................................................................................3-1
Wait/Table List...........................................................................................................3-1
Table Status..............................................................................................................3-1
Wait List ....................................................................................................................3-1
Editing Wait List ......................................................................................3-2
Adding/Editing/Closing Tables at the T7501 .............................................................3-2
Wait List Management.............................................................................3-2
Add Guest to the Wait List.........................................................................................3-2
Edit Wait List.............................................................................................................3-3
Check Wait List Information ......................................................................................3-4
Change Wait List and Table Management Preferences............................................3-4
Chapter 4 Wait List and Table Management Using External Monitor...4-1
General...................................................................................................4-1
Visual Monitor .........................................................................................4-1
Restaurant Layout.....................................................................................................4-1
Seat Avail!.................................................................................................................4-1
Walk In......................................................................................................................4-2
Reserve.....................................................................................................................4-2

Page ii T7501
Find Party..................................................................................................................4-2
Page .........................................................................................................................4-2
More..........................................................................................................................4-2
Zoom Out/IN .............................................................................................................4-2
Wait List....................................................................................................................4-2
Using the Visual Display..........................................................................4-3
Add Walk in Guests at the Host Stand......................................................................4-3
Add Guest Off Premise.............................................................................................4-3
Edits or Functional Changes Using the Mouse Pointer.............................................4-4
Edit Wait List.............................................................................................................4-4
Paging and Seating...................................................................................................4-5
Check Wait List Information......................................................................................4-6
Changing Table Status............................................................................4-6
Open Tables .............................................................................................................4-6
Close Tables.............................................................................................................4-6
Hold Tables...............................................................................................................4-6
Bus Tables................................................................................................................4-6
Change Wait List and Table Management Preferences...........................4-7
Editing Layout .........................................................................................4-7
Layout Screen...........................................................................................................4-7
Chapter 5 Installation and Setup ............................................................5-1
Basic Installation .....................................................................................5-1
T7501 Installation......................................................................................................5-1
T7501 Optional Equipment installation....................................................5-2
External VGA Monitor Installation.............................................................................5-2
External Keyboard and Mouse..................................................................................5-2
Touch Screen Monitor...............................................................................................5-2
POS Printer...............................................................................................................5-3
Network Connection Requirements ..........................................................................5-3
Basic System Tests.................................................................................5-4
Initial T7501 Power Up..............................................................................................5-4
On Premise Guest and Staff Pager Range Tests....................................5-4
T7501 Custom Setup ..............................................................................5-5
Access Code.............................................................................................................5-5
Setup Guest and Staff Pager Functions....................................................................5-5
Set/Edit T7501 Alarms..............................................................................................5-6
Setup Wait List Functions .........................................................................................5-7
Alpha Pager Encryption Enable ................................................................................5-7
Chapter 6 Maintenance Functions..........................................................6-1
Select Table Management Functions ......................................................6-1
Setup Devices.........................................................................................6-1
Setup External VGA Monitor ...................................................................6-1
Setup Network.........................................................................................6-2
View LAN Configuration............................................................................................6-2
Setup LAN (use Wizard) ...........................................................................................6-2
Setup LRSN..............................................................................................................6-2
Setup WPAN.............................................................................................................6-2
Firmware Update.....................................................................................6-3

T7501 Page iii
Review System Status ............................................................................6-3
Diagnostics..............................................................................................6-3
ID finder function.......................................................................................................6-3
Range Test................................................................................................................6-4
Program Pagers........................................................................................................6-4
Chapter 7 System Specifications............................................................7-1
Transmitter..............................................................................................7-1
Auxiliary TX/RX Devices (KeyCall, Table Genie, etc)..............................7-1
Battery Powered Pagers .........................................................................7-1
Rechargeable Pagers..............................................................................7-1
Chapter 8 Troubleshooting.....................................................................8-1
Display shows Nothing............................................................................8-1
Pagers Don‘t Receive Pages...................................................................8-1
Battery Powered Pagers Don‘t Receive Pages .......................................8-1
Chapter 9 Service Questions and Answers ...........................................9-1
Chapter 10 Click Ahead Seating...........................................................10-1
General Description...............................................................................10-1
Off Premise Operation...........................................................................10-1
Off Premise Operation...........................................................................10-2
On Premise Operation...........................................................................10-2
Chapter 11 Table Genie.........................................................................11-1
Setting Up T7501 for Table Genie Operation ........................................11-1
Setting Up and Associating the Table Genie with T7501.......................11-3
Associating With Network Connectivity .................................................11-3
Mounting the Table Genie.....................................................................11-4
Using the Table Genie...........................................................................11-5
Using the Push For Service Monitor......................................................11-6
Monitor....................................................................................................................11-6
Controls...................................................................................................................11-6
Alerts.......................................................................................................................11-7
Clearing an Order from the Service Monitor............................................................11-7
Chapter 12 KeyCall................................................................................12-1
Setup.....................................................................................................12-1
Typical Hardware Connection .................................................................................12-1
Minimum PC System Requirements........................................................................12-1
Typical KeyCall Setup.............................................................................................12-2
Assign KeyCall Units to Tables...............................................................................12-3
Mounting the KeyCall..............................................................................................12-4
The KeyCallTX Program .......................................................................12-5
Setup Window.........................................................................................................12-5
Order Window .........................................................................................................12-8
Status Window ......................................................................................................12-12
Reports Window....................................................................................................12-13
Using The KeyCall...............................................................................12-14
Starter Unit............................................................................................................12-14

Page iv T7501
Clearing Unit.........................................................................................................12-14
Service Button.......................................................................................................12-14
Key Holder............................................................................................................12-14
The KeyCall Keys................................................................................12-14
Programming Key .................................................................................................12-14
Order Keys............................................................................................................12-14
Troubleshooting...................................................................................12-15
Re-Enter KeyCallTX Program...............................................................................12-15
Reassigning a KeyCall Unit in an Existing Install..................................................12-15
Low Battery Indicator –Order Window .................................................................12-15
No Connection –Order Window ...........................................................................12-16
No T7500 Connection –Order Window ................................................................12-16
Chapter 13 Using The Staff Pagers ......................................................13-1
Messaging.............................................................................................13-1
Using the RX-E 4-Line Alpha Numeric Pager........................................13-1
Menus.....................................................................................................................13-1
Selecting functions..................................................................................................13-1
Power On/Off..........................................................................................................13-1
Read Message........................................................................................................13-2
Delete Messages....................................................................................................13-2
Time/Date Set.........................................................................................................13-2
View Calendar...............................................................Error! Bookmark not defined.
Set Contrast............................................................................................................13-2
Auto ON/OFF..........................................................................................................13-2
Set Keytone On/Off.................................................................................................13-3
Select Alert..............................................................................................................13-3
Stopwatch Function ......................................................Error! Bookmark not defined.
Battery.....................................................................................................................13-3
Programming ..........................................................................................................13-3
Using the Star Pager.............................................................................13-4
Charging .................................................................................................................13-4
Programming ..........................................................................................................13-4
Using the SP5 1-Line Rechargeable Alpha Numeric Pager...................13-5
Charging .................................................................................................................13-5
Menus.....................................................................................................................13-5
Settings...................................................................................................................13-6
Messages................................................................................................................13-7
Time........................................................................................................................13-7
Programming ..........................................................................................................13-7
Chapter 14 Guest Pagers ......................................................................14-1
Messaging.............................................................................................14-1
Programming.........................................................................................14-1
Charging................................................................................................14-1

T7501 Page 1-1
CHAPTER 1 GENERAL INFORMATION
Paging Functions
Pages on site guest and Staff pagers directly through a radio transmitter
located in the base station.
Patron provided off site pagers (cell phones) are contacted by calling their
service through an Internet phone service.
Multiple Staff Pagers assigned to work groups can be paged as a group.
Groups can be reconfigured and pagers renumbered as necessary using the
transmitter.
Table Management
The T7501 keeps track of open tables, guests on the wait list, and waiting
times.
When tables are available, guests on the wait list are automatically paged
and removed from the list based on the size of their party, how long on list, or
other factors.
The wait list is compared to the number of names on the list, tables available,
and average time of service to inform patrons of wait time.
The list can be displayed for the guests on an external monitor.
NETWORK INTERCONNECT
PATRON‘S
CELL PHONE
PATRON‘S CELL
PHONE PROVIDER
STAR PAGER
STAFF PAGERS
COASTER CALL
GUEST PAGERS
ADVERTEASER GUEST
PAGER
ALPHA MESSAGING STAFF
PAGERS
INTERNET
PROVIDER
INTERNET INQUIRYS AND
RESERVATIONS
T7501 BASE
STATION

Page 1-2 T7501
On Site Operations
On site wait list entries are is generated by entering the guest‘s name and arrival
time at either the base station or the roving hand held.
Off Site Operations
Off site wait list entries are added from an Internet query (Click Ahead Seating©)
that allows guests to check wait times and make reservations based on
estimated arrival time. Automatic telephone inquiries verify the reservations.
T7501 Keyboard Description
Before using the T7501, please read the following descriptions. Note that during
operation, keys are highlighted to indicate they are enabled and generally the
other keys will not function.
Primary Keypad
M1
A
M2
B
M3
C
M4
D
STAFF
E
1
J
2
K
3
L
4
N
5
O
6
P
7
R
8
S
9
T
0
PgUp
F
PgDn
G
Remove
H.
SETUP
I
INFO
M
EDIT
Q
Exit
Enter
BKSP
U
WAIT
V
W
Reserve
X
Y
Hold
Z
Seat

T7501 Page 1-3
M Keys The M (function) keys are the first row of keys under the display. The
operations of the keys change depending upon function on the screen (e.g., in
the Wait List function, the M keys correspond to manager call functions).
Number Keys - 1 through 0 are used to enter numeric data such as the pager
number or the selection in the setup mode.
Alpha Function –When entering alpha information (e.g., guest‘s names), all the
keys change to alpha characters (displayed on each key).
Staff Key - Used to page staff (or server) pagers.
Setup Key - Selects the setup menu used to change operating functions (e.g.,
system identification code).
Info Key –Displays wait information for parties on the list.
Edit Key –Enables updating of wait list functions, and setup functions.
Exit Key –Cancels a process and returns the system to a previous state.
BKSP Key –Backs the entry cursor to undo the last keystroke(s).
Enter Key –Completes a task.
Wait Key –Enables the wait list entry function.
Reserve Key –Opens a Reservation window on the display if Reservations
mode is set active.
Hold Key –Enables the table hold function.
Seat Key –Enables the guest seating function
Secondary Keypad
Alert Key (unmarked) –Lights to show that tables are
available for seating and blinks when attention is needed.
Page Key –Enables basic guest/staff paging function.
TBL Stat Key –Enables the table status edit function.
Wait List Key –Returns the system to the wait list
function. NOTE: this is the default function.
Page
TBL Stat
Wait
List
SECONDARY
KEYPAD