LRS LineShare PRO Manual

Installation, Warranty and Service Information
Long Range Systems, In .
4550 Excel Parkway, Suite 200
Addison, TX 75001
800.437.499 •www.pager.net
LineShare
PRO
P1P2P3P4
LineShare PRO
O P E R AT O R ’ S G U I D E

Tab e Of Contents
Introduction to the LineShare PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
A Note About Telephone Company Servi es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing the LineShare PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Ports on the LineShare PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting the LineShare PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation on a Single Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation on a Telephone System Using a 66 Blo k . . . . . . . . . . . . . . . . . . . . . . . 7
Installation at the DEMARC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation with a Single Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Conne ting the LineShare PRO to a DSL Phone Line . . . . . . . . . . . . . . . . . . . . . . . . 9
Conne ting Telephone Equipment to the LineShare PRO . . . . . . . . . . . . . . . . . . . . 9
Typi al Conne tion for a Retail Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Typi al Conne tion for a Small or Home Offive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
O eration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Automati Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Semi-Automati Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Distin tive Ring Servi e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Distin tive Ring Servi e – Automati Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Distin tive Ring Servi e – Semi-Automati Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Spe ial Operating Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Re eiving a Computer Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Computer Calls Using Distin tive Ring Servi e From the Telephone Company . . 17
Telephone Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
ComS an S anning/Inter om . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Answering In oming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Answering In oming Calls with an Answering Ma hine . . . . . . . . . . . . . . . . . . . . . 18
Retrieving Answering Ma hine Messages from a Remote Lo ation . . . . . . . . . . . 18
Pla ing an Outbound Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Emergen y Call Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Programming the LineShare PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Programmable Features of the LineShare PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Programming Feature Settings of the LineShare PRO . . . . . . . . . . . . . . . . . . . . . . . 22
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Long Range Systems 2LineShare PRO
Automati No Answer Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Automati Primary Port Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Automati Ring Redu tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Automati Ring Redu tion Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Extensive Dete tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
On-Line Extension Prote tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Answer Any Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Pound Key Transfer Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Single Tone Dete tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Fax CNG (Calling) Tone Dete tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Modem Tone Dete tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Distin tive Ring SErvi e (DRS) Dete tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Caller ID Retransmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Emergran y Call Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Operationg Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Port Tone Assisgnment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Rings to Answer Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Rings to Port P1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Rings to Port P2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Rings to Port P3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Rings to Port P4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Primary Port Transfer Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ring Redu tion Reset Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Single Tone Dete tion Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Remote Se urity A ess Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Port P1 Transfer Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Port P2 Transfer Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Port P3 Transfer Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Port P4 Transfer Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Primary Port Sele tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Se ondary Port Sele tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
DRS Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Reset to Fa tory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Regulatory Com liance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

INTRODUCTION TO THE LINESHARE PRO
The LineShare Pro PRO is a telephone line management system that dire ts in oming phone alls to 1 of 4
destinations. It is apable of transferring alls in virtually many onfigurations of telephone devi es in lud-
ing the following:
●Credit ard authorization terminal ●Call diverter
●Se urity alarm and monitoring system ●All-in-one printer-fax-s anner
●Money order dispensing system ●Energy management system
●Paging Systems ●Flow monitoring system
●Fax/modem ards ●Time and attendan e system
●Telephones (phone systems) ●Fluid storage system
●Answering ma hine ●Point-of-sale terminal
●Fax ma hines ●Remote diagnosti system
Be ore You Begin
• Please read this guide and hoose the installation whi h is best for your appli ation.
• Unpa k and he k for the items shown below. If any of these items are missing or damaged,
onta t the dealer where you pur hased the unit or all Customer servi e.
Note About Telephone Company Services
If you urrently use or plan to use any of these servi es, please note the following:
• Call Waiting: Fax ma hine and modem transmissions may be disrupted by the all-waiting sig-
nal. Call Waiting an be disabled on a single all by pressing * 70 before dialing a phone num-
ber.
• Call Forwarding: Is ompatible only when used in onjun tion with Distin tive Ring servi e and the
number of rings before the all forwarding o urs is adjustable. Conta t Te hni al Support for
installation assistan e.
• Phone Company Voice Mail: Is ompatible only when used in onjun tion with Distin tive Ring serv-
i e. Conta t Te hni al Support for installation assistan e.
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INSTALLING THE LINESHARE PRO PRO
Selecting Your Set-Up
The LineShare Pro 104 is a single line devi e that an
be installed on a single telephone line with or without
extension phones. This line may be part of a multi-line
telephone system.
The LineShare Pro 104 has 2 operating modes, Auto-
mati and Semi-Automati . It an be onne ted in one
of the following three onfigurations shown below:
Typical Installation Con igurations
Automatic operation ( alls are answered and pro essed for the entire lo ation)
NOTE: This appli ation requires installation at the DE-
MARC. See “Installation at the DEMARC” for
more information.
Answers... the all automati ally.
Trans ers... all alls to the pre-designated telephone de-
vi e(s) a ording to the tone(s) re eived from the all-
ing telephone devi e. If telephones are onne ted to
the LineShare Pro 104, alls without tones will transfer
dire tly to the designated telephone.
Automatic operation ( alls are answered and pro essed where the LineShare Pro 104 is
lo ated)
Answers... the all automati ally.
Trans ers... alls to the predesignated telephone de-
vi e(s) a ording to the tone(s) re eived from the all-
ing telephone devi e. If telephones are onne ted to
the LineShare Pro 104, alls without tones will transfer
dire tly to the designated telephones.
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Semi-Automatic operation (all phones in the home ring)
Waits... for you or your answering ma hine to answer the all on the Primary port or an extenstion not
dire tly onne ted to the LineShare Pro 104.
Trans ers... fax alls to the fax ma hine if a fax tone is present, or to omputer modems if a ess odes
are used.
On e you sele t your set-up, pro eed with onne ting the LineShare Pro 104. For more information on op-
erating pro edures, see "Using the LineShare Pro 104."
Wall Mounting the LineShare Pro PRO
The LineShare Pro 104 may be mounted on a wall with the onne ted telephone line ords above or below
the unit.
NOTE: Do not pla e the LineShare Pro 104 in lose proximity to any peripheral equipment (approxi-
mately 2 feet from all ele troni equipment).
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Ports on the LineShare Pro 104
The rear panel of the LineShare Pro 104 in ludes 5 modular ports and a power input port, as shown:
A typi al installation (voi e, fax, modem) would onne t telephone equipment as follows:
1. Conne t the provided modular line ord from a standard telephone (wall) ja k to this port.
2. The LineShare Pro 104 will transfer all voi e alls to port P1. (Depending on the installation, a sin-
gle line telephone, an integrated phone/answering ma hine, multiple phones, or a telephone sys-
tem an also be onne ted to this port.
3. Conne t your fax ma hine to port P2. A omputer modem or fax/modem an onne t to this port
rather than a fax ma hine.
4. A redit ard terminal or fax/modem an onne t to port P3 to enable the LineShare Pro 104 to
transfer a modem all with the appropriate transfer odes.
5. Another telephone devi e may be onne ted to port P4 to enable the LineShare Pro 104 to trans-
fer a all with the appropriate transfer odes.
Installation on a Telephone System
This drawing illustrates telephone devi es onne ted to the LineShare Pro 104 for a telephone system; fol-
low the same pro edures for a mini-telephone system. For the LineShare Pro 104 to operate properly, it must
be installed before the telephone lines are onne ted to the telephone system. Conne t the other equipment
as needed.
All equipment on that line (telephone system, fax, omputer modem, and so on) must onne t dire tly to the
LineShare Pro 104.
CAUTION: Do no plug he LineShare Pro 104 in o a elephone sys em phone jack. You may damage
he phone sys em or he LineShare Pro 104.
12VAC
500ma
LINEIN
ANS-M
PHONE
FAX
AUX

Installation on a Telephone System Using a 66 Block
This illustration shows the LineShare Pro installed on the last telephone. Calls on this line are pro essed by
the LineShare Pro before going to the telephone system.
Installation at the DEMARC
SINGLE LINE INSTALLATION ON LINE 1
For use in the Automati mode to allow the LineShare Pro 104 ontrol over all phones on the line.
The following diagram shows an installation at the point of demar ation (DEMARC) on line 1. On e on-
ne ted in this onfiguration, the telephones will not ring on an inbound all if the LineShare Pro 104 trans-
fers the all to port P2, port P3 or port P4. Only alls that do not produ e transfer tones will ring the
telephones.
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SINGLE LINE INSTALLATION ON LINE 2
Installation With a Single Telephone Line
The following diagram shows a typi al installation on a single line telephone.
This installation is for use in the Semi-Automati mode or for the Automati mode with a phone onne ted
to the Primary port (port P1 default). (Extension phones not onne ted to the Primary port in the Automati
mode will ring only 1 time on an inbound all. See "Installation at the DEMARC" for an alternate installation.)
NOTE: If you have a stand alone Caller ID devi e, simply plug the devi e into the Primary port (port P1
default), and then plug the phone into the Caller ID.
The fa tory setting for Caller ID operation is ON. See "Program-
mable features of the LineShare Pro 104" for more information.

Connecting the LineShare Pro 104 to a Phone Line with DSL service
Although the LineShare Pro 104 features advan ed signal filtering,
one or more DSL filters may be required – available from most on-
sumer ele troni s stores. Conne t your filters as shown:
1. Conne t the filter(s) together in series. Be sure to install
the “Wall” and “Phone” onne tions of the filter prop-
erly.
2. Plug one end of the onne ted filters into the telephone
(wall) ja k.
3. Plug the other end into the LINE IN port on the LineShare
Pro 104.
The filters keep the DSL signal from interfering with the operation of the LineShare Pro 104.
Connecting telephone equipment to the LineShare Pro 104
This se tion illustrates 2 typi al appli ations using the LineShare Pro 104. The LineShare Pro 104 is apable
of routing alls to any data devi e, system or system of devi es that an answer a standard phone ompany
ring signal.
If your appli ation requires additional information or support, all our toll-free, Te hni al Servi e team at:
800.437.4966.
Application Number 1:
Typical Connection or a Retail Store
In this application, 3 di erent computers/systems connect to the LineShare Pro 104, (POS, Energy Management, and Time
and attendance) as well as a telephone.
This allows inbound and outbound telephone alls during normal business hours, and automated polling of
the onne ted data devi es after hours. A ess to the data devi es is a ommodated by a ess odes sent
from the alling omputer system. The LineShare Pro 104 an also be onfigured (on all ports or individu-
ally) to ignore inbound alls depending on appli ation requirements.also manually reset the LineShare 3.1
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