LV switch SIP-T780 User manual

SIP-T780 / T780 (P/G/W/K)
User Manual
Document version：V.2.0
Release date：2022-5-3

SIP-T780 IP Phone User Manual
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Copyright
Copyright © 2020 Guangdong Shanglu Information Technology Co., Ltd. Copyright, all rights
reserved.
Without the express written permission of Guangdong Shanglu Information Technology Co., Ltd.,
no unit or individual may copy, copy or translate part or all of this manual without
authorization.
It shall not be used in any form or any method (electronic, video, printing or other methods)
for commercial purposes, profit purposes, and Guangdong Shanglu Information Technology Co.,
Ltd. will not bear any responsibility for any property or other losses caused by illegal
actions. .
When this document is used for network dissemination, the company allows users to download
or print it for private use.
Guarantee
The product specifications and consultations mentioned in this manual are for reference only,
and will not be notified if the content is updated. Unless there is a special agreement,
this manual is only used as a guide, try to provide the most accurate statements,
information and suggestions, and does not guarantee any express or implied structure. The
user shall bear full responsibility for the application of the product.
Shanglu Information Technology Co., Ltd. does not make any guarantees for this guide,
including but not limited to implied merchantability and special purpose guarantees. Shanglu
Information Technology Co., Ltd. shall not be liable for any indirect or incidental losses
caused by incorrect use of this guide.
Statement
CE mark
This device complies with the European Union's safety directive 2014/35/EU and electromagnetic
compatibility directive 2014/30/EU.
Part 15 of FCC Regulations
The device complies with Part 15 of the FCC
regulations. The following two requirements should be
followed when working.
1. The device will not cause harmful interference.
2、 This device must accept any interference received, including interference that may cause
unintended operation.
WEEE Mark
Customer Feedback
We are working hard to improve the quality of the documentation and would love to receive your
feedback. If you have any suggestions or questions about the content of the document, please send
your feedback to the following mailbox: [email protected].
This equipment complies with the basic requirements of CE, FCC and
other relevant regulations. You can view the CE and FCC information on
the label on the back of the phone.
Since electronic products contain certain hazardous substances, in order to
properly dispose of these electronic and electrical wastes and at the same
time recover precious resources, when users intend to discard this product,
it should not be discarded with other household wastes, and should be treated
separately.

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Writing purpose
Thanks for using the T780 IP phone. SIP-T780 is a simple office phone
with rich functions. In addition, it also has high-definition sound quality,
unique appearance design, multi-language interchange; supports dual network
ports, POE power supply; compatible with many manufacturers' service platforms,
such as IPPBX , Cloud PBX, IMS core network, softswitch, etc.; the detachable
bracket can have multiple viewing angles, 2 customizable function buttons and a
friendly user interface fully meet the needs of users for communication and
collaboration.
SIP-T780/SIP-T780 (P/G/W/K) use the same firmware, the software functions
are the same, and the difference lies in the hardware. The following table
describes the differences between these hardware.
Product model
Specification
SIP-T780
Normal version
SIP-T780(P/G/W/K)
P（With PoE supply）
G（Carry Gigabit Ethernet port）
W（Carry WIFI module）
K （ Carry expansion module external
network port）
This guide contains all the functions of the phone and instructions for
use, so that users can be familiar with the functions of the T780 IP phone.
Before installing the phone, please read the safety instructions and the
contents of the packing list in this guide to use the phone safely and quickly.
For more help, please contact your network administrator or dealer.
Outline
This guide contains the following:
1.Outline
2.Notes for safe use
3.Getting started with the Phone
4.Phone customization
5.Basic Function
6.Advanced Features

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Catalog
Catalog
Copyright.................................................................................................. 2
Writing purpose.........................................................................................3
Outline ................................................................................................................................................................................ 3
Catalog........................................................................................................ 4
1.Outline.................................................................................................... 7
1.1 Hardware composition........................................................................................................................................7
1.2 Display icon description......................................................................................................................................9
1.3 Indicators Description ....................................................................................................................................... 10
1.4 Configuration interface description ............................................................................................................. 10
1.5 Usage Documentation ............................................................................................................................................. 13
2.Notes for safe use............................................................................14
3.Getting started with the phone.....................................................16
3.1 Packing list........................................................................................................................................................... 16
3.2 Phone installation............................................................................................................................................... 19
3.2.1 Install the base........................................................................................................................................... 19
3.2.2 Connect handle, headset (optional)....................................................................................................... 20
3.2.3 Connect power and network cable..................................................................................................... 20
3.3 Phone initialization........................................................................................................................................... 21
3.4 Phone standby interface ..................................................................................................................................... 22
3.5 Check phone status............................................................................................................................................... 22
3.6 Set up phone network........................................................................................................................................... 23
3.7 Register a account ............................................................................................................................................... 26
3.8 Phone input method............................................................................................................................................... 26
4.Phone customization..........................................................................29
4.1 Basic setting ......................................................................................................................................................... 29
4.1.1 Language........................................................................................................................................................29
4.1.2 Time&Date ......................................................................................................................................................... 30
4.1.3 Call out button ............................................................................................................................................. 34
4.2 Voice setting ......................................................................................................................................................... 36
4.2.1 Volume setting ............................................................................................................................................... 36
4.2.2 Ringtone setting ........................................................................................................................................... 36
4.2.3 Key tone........................................................................................................................................................... 37
4.2.4 Signal tone ..................................................................................................................................................... 38
4.3 Contact management............................................................................................................................................... 40
4.3.1 Local contact ................................................................................................................................................. 40

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4.3.1.1 Add group.............................................................................................. 40
4.3.1.2 Edit group............................................................................................ 41
4.3.1.3 Delete group........................................................................................ 42
4.3.1.4 Add contact.......................................................................................... 43
4.3.1.5 Edit contact ........................................................................................ 46
4.3.1.6 Delete contact.................................................................................... 47
4.3.1.7 Call contact ........................................................................................ 47
4.3.2 Blacklist ......................................................................................................................................................... 48
4.3.2.1 Add to blacklist................................................................................ 48
4.3.2.2 Delete blacklist................................................................................ 49
4.3.3 LDAP configuration...................................................................................................................................50
4.3.3.1 Function Description........................................................................ 50
4.3.3.2 Configure LDAP server...................................................................... 51
4.3.3.3 Search LDAP contacts through the address book...................... 53
4.4 CDR (call history) management ......................................................................................................................... 54
4.5 Accessories customization ................................................................................................................................. 55
4.5.1 Headset ............................................................................................................................................................. 55
4.5.2 Extension module....................................................................................................................................... 56
4.5.2.1 Product information.......................................................................... 56
4.5.2.2 Expansion table packing list........................................................ 57
4.5.2.3 Connect the expansion module........................................................ 57
4.5.2.4 Expansion module hardware overview............................................ 58
4.5.2.5 Testing expansion module................................................................ 59
4.5.2.6 Expansion disk function description.......................................... 61
4.6 System customization ........................................................................................................................................... 63
4.6.1 Account management....................................................................................................................................... 63
4.6.1.1 Account Register................................................................................ 63
4.7 Programmable key.............................................................................................................................................65
4.7.1 Account key.................................................................................................................................................. 65
4.7.2 Account key function type description..............................................................................................66
4.7.3 Programmable function keys...........................................................................................................................67
4.8 Dial plan.................................................................................................................................................................70
4.8.1 Dial plan syntax..........................................................................................................................................70
4.8.2 Dial plan function.......................................................................................................................................70
5.Basic function ....................................................................................79
5.1 Make a call ............................................................................................................................................................. 79
5.2 Answer the phone................................................................................................................................................... 81
5.3 End the call........................................................................................................................................................... 81
5.4 Redial....................................................................................................................................................................... 81
5.5 DND ............................................................................................................................................................................. 82
5.6 Call Transfer ......................................................................................................................................................... 83

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5.6.1 Active transfer ............................................................................................................................................. 83
5.6.2 Auto transfer ................................................................................................................................................. 84
5.7 Call Transfer ......................................................................................................................................................... 86
5.7.1 Blind Transfer............................................................................................................................................... 86
5.7.2 Inquiry transfer........................................................................................................................................... 87
5.8 Auto Answer ............................................................................................................................................................. 89
5.9 Anonymous Call....................................................................................................................................................... 90
5.10 Hotline ................................................................................................................................................................... 90
5.11 QR code................................................................................................................................................................... 91
5.12 Conference ............................................................................................................................................................. 92
5.13 Upgrade ................................................................................................................................................................... 94
5.14 Upload ringtone................................................................................................................................................... 94
6.Advanced Features..............................................................................95
6.1 BLF ............................................................................................................................................................................. 95
6.1.1 Configure BLF function............................................................................................................................ 95
6.1.2 Configure BLF button..............................................................................................................................95
6.1.3 Use BLF FUNCTION................................................................................................................................... 96
6.2 Intercom.................................................................................................................................................................97
6.2.1 Set the intercom function button........................................................................................................... 97
6.2.2 Intercom function setting ......................................................................................................................... 97
6.2.3 Intercom function description ................................................................................................................. 97
6.3 Multicast.................................................................................................................................................................98
6.3.1 Multicast configuration............................................................................................................................ 98
6.3.2 Paging list configuration..........................................................................................................................99
6.3.3 Receive multicast RTP stream........................................................................................................... 100
6.3.4 Multicast use..............................................................................................................................................102
6.4 Message.............................................................................................................................................................. 102
6.4.1 SMS...............................................................................................................................................................102
6.4.2 Voicemail.....................................................................................................................................................105
6.5 TR069..................................................................................................................................................................106
6.6 Configuration management........................................................................................................................ 108
6.7 Auto Provision.................................................................................................................................................. 109
6.7.1 Preparing steps........................................................................................................................................ 109
6.7.2 Automatic update operation steps:..................................................................................................110
6.8 SIP configuration.............................................................................................................................................112
6.8.1 SIP Session Timer .................................................................................................................................. 112
6.8.2 Local SIP port and TLS SIP port ......................................................................................................113
6.9 Action URL.........................................................................................................................................................113
6.9.1 The action that can realize reporting to the server................................................................. 113
6.9.2 Variable description................................................................................................................................116
6.9.3 Web page configuration description.................................................................................................116

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1.Outline
This chapter mainly provides a brief overview of the T780 IP phone. The
main contents are as follows:
Hardware composition
Display icon description
Indicator description
Configuration interface description
Use documentation
1.1 Hardware composition
The hardware components of the T780 phone mainly include a panel
control panel, an LCD display, a handle and an external expansion disk.
The details are as
follows:
Item
Name
Description
1
Handle handset
Audio output when using the handle to make a
call
2
microphone
Audio input when using the handle to make a
call

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3
Hookswitch
Handle placed/hookswitch pressed——hang up
Handle lift/hookswitch bounce——pick up
Pak hook ——Flash operation
4
Handle hook
Used to fix the handle
When the phone is wall-mounted, put the hook
protruding position upward
5
Speaker
The phone outputs audio during a hands-free
call
6
LCD
Display the information of the phone:
-Register account information(Display
name,display number)
- Time and date
- Reminder icon（For details, please refer to
the display icon description）
- Messages（Incoming call, missed call, email
message）
- Operation prompt
7
Breathing light
- Call reminder breathing light》Fast flashing
- Message reminder breathing light》slow
flashing
For details, please refer to the indicator
description
8
Account key
- shift the account
- Intercom button
- Caller ID call account light
9
4 soft keys
（below the LCD）
Corresponding to the four function names at the
bottom of the display（For example, there are 4
soft key functions displayed on the main
interface: History,Dir,DND,Menu）
These four soft keys will change with the
operation of the phone keys. In the function
description below, the soft keys refer to these
four keys. The soft key functions correspond to
the text at the bottom of the display screen.
10
Numeric keypad
Provide number input, uppercase and lowercase
letter input, punctuation input（* # . :）
11
Up, down, left
and right buttons
Options for switching

9
12
button
- Function setting confirmation operation
-Dial after entering the number
- Answer the call
- Check the network status（IP address、MAC
address、version etc）
13
Headset Key
（Headset）
Press the headset button to turn the audio to
the headset, you must plug in the headset to
use the headset mode.For details, please refer
to the use of headset
14
SMS Key
（Old SMS）
（Message）
Configuration Voicemail feature code, this
feature code is provided by IPPBX, after
configuration, press the number to quickly
query voicemail messages.
15
Mute KEY
(Mute)
Press the mute button during a call to mute the
call
16
Call
transfer/transfer
button (Transfer)
- Blind transfer
- Inquiry transfer
- Quickly switch call forwarding when the phone
is idle
It can also be achieved through the soft keys
at the bottom of the screen
17
Volume up and
down
buttons
Provide 0-15 levels volume setting
18
RD Button
（Redial）
Used to redial
19
Speaker Button
（Speaker）
Used for hands-free calling.
1.2 Display icon description
T780 display screen mainly used icons and their corresponding
descriptions are as follows:
Type
ICON
Description
Account
Account is not activated/not registered
Registering
Registered
Voice
status
DND
Auto answer

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Missed calls
Voice mail
Speaker phone mode
Handset mode
Headset mode
Call mute
Call forwarding enabled
Call
list
icon
Missed call
Received call
Dialed call
System
icon
Network Unavailable
1.3 Indicators Description
T780 indicator status and description are as follows:
Type
Indicator
status
Description
Breathing
light
(Red light)
Off
Standby, power off
On
The initialization indicator is always on
when the phone starts
Fast flash
The indicator light flashes quickly when
the phone is ringing
Slow flash
When the phone receives voice messages,
missed calls, etc., the indicator light
flashes slowly
Account
line
light(Green
light )
Off
The account is idle.
On
The account line is busy.
The account line is calling
Fast flash
The line flashes quickly when the phone is
ringing
1.4 Configuration interface description
The T780 phone supports the following ways to configure the phone：
Phone LCD configuration
Web interface configuration
QR code configuration

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Quickly configure the phone, through the phone LCD screen and the phone
keyboard panel, you can configure and use the phone functions. After checking
the IP address of the phone, you can also enter the IP address of the phone in
the browser to view all the functions of the phone, and configure it through
the browser. If there is no computer around, you can use your smartphone to
scan the QR code provided by the phone for configuration. The details are as
follows:
Phone LCD configuration
Enter the menu through the menu soft keys, you can configure basic
settings (language, ringtones, etc.), and configure advanced settings (account,
network, etc.), enter the advanced settings need to enter the administrator
password, the initial administrator password of T780 is admin. At the same time,
there are some basic functions in the menu. Please refer to the function
configuration chapter for specific function settings.
Web interface configuration
- How to view the IP address (IPv4 or IPv6) of the phone：
It can be viewed in any of the following ways：
1. Press the button.
2.Press the menu soft key -> enter the status option
After obtaining the IP address of the phone, enter the IP address in the
computer web browser, for example: IPv4 address input (192.168.1.123 or
http://192.168.1.123), IPv6 address input ([2003:4998:c:e33::1004] Or
http://[2003:4998:c:e33::1004]),Enter the phone login page and use the
login account password to enter the main interface. The initial
administrator account and password are admin.For specific function
setting introduction, please see the function configuration chapter.
Mobile phone scan code configuration
Get the phone’s QR code through the phone’s QR code function. Before
scanning, the smart phone needs to be connected to the WIFI of the same
network as the phone before you can use the smart phone to scan the QR
code to access the phone’s management page. For detailed feature
settings, please refer to the feature configuration chapter . For more
help, please contact your network administrator.

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The configurable functions of the three configuration ways are compared
as follows：
Function items
Phone
configuration
Web
configuration
QR code
configuration
Status
√
√
├ IPv4
√
├ IPv6
├ MAC address
├ Version
└ Account status
Account
√
√
├ User information
√
├ Display name
√
├ User name
√
├ Register name
√
└ Password
√
├ Server information
├ Sip server 1
√
├ Sip server 2
√
├ Sip port number
√
├ Re-registration time
×
├ Proxy server
√
└ NAT
√
├ Codec setting
√
└ DTMF setting
√
Network setting
√
√
├ IPv4/IPv6/IPv4&IPv6
√
├ DHCP setting
√
├ Static IP setting
√
└ Advanced network setting
├ CDP
√
├ SNMP
√
└ STUN
×
Features
√
√
├ Call forward
√
├ Call transfer
√
├ Auto Answer
√
├ Anonymous Rejection
√
├ Hotline
√
├ QR code
√
├ Heartbeat service
×
├ Intercom
√
├ DND
√
└ Conference
√
Customization
√
√
├ Time&date
√

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├ Multi language
√
├ Sound
├ Button voice
√
├ Ring tone
√
└ Signal tone
×
├ call out button
√
├ Dial plan
×
├ DSS keys
√
├ Directory
├ Local directory
√
└ Blacklist
√
└LDAP
√
1.5 Usage Documentation
The technical support manual provided by T780 is as follows：
Name
Description
Obtain
Language
T780 quick
user manual
Includes easy
installation and
phone
customization
With IP phone
Chinese/English
Lvswitch company
website download
T780 User
Guide for IP
Phone
Detailed function
introduction and
use
Lvswitch company
website download
Chinese/English

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2.Notes for safe use
Please read the safety instructions carefully before installing and using
the phone to ensure safe and convenient use of the phone!
Please use the power adapter specified by the product (supplied with
the package).If you need to use the power adapter provided by other
manufacturers due to special circumstances, please confirm that the
voltage and current of the provided adapter comply with the
specifications of this product (see the connection of power supply
and network cable for details), and it is recommended to use safety
certified products, otherwise it may cause damage to the equipment or
may even cause a fire or electric shock. Before using this product,
please check whether the power cord is damaged. Do not use damaged
power cords and abnormal conditions such as twisted, stretched, or
bundled power cords to avoid fire and electric shock.
Non-technical service personnel must not disassemble or repair the
product by themselves. Improper installation or repair may cause
electric shock, fire and other accidents. At the same time, the
warranty service of your product will also be invalid. If you need
technical support, please contact the agent or your network
administrator .
Keep the temperature and humidity of the product in line with the
working requirements of the product. Make sure that the product is
placed flat on the workbench, and check that the non-slip glue on the
product base does not fall off and cause the phone to slide on the
platform. Please keep away from electrical appliances with strong
magnetic or electric fields, such as microwave ovens or refrigerators,
when placing the equipment. Keep the equipment away from fire sources.
Do not put metal objects such as pins and iron wires into vents or
gaps. Otherwise, it may cause electric shock and other injury
accidents caused by current passing through metal objects. If similar
metal objects fall into the product, stop using it in time.
This product contains small parts inside. When placing the device,
keep it out of the reach of children to avoid accidentally swallowing

15
small parts.
If you need to clean the phone, please cut off the power, wipe with a
dry cloth, and place it in a ventilated place to dry naturally after
cleaning. The power adapter needs to be kept dry and clean, otherwise
accidents may occur.

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3.Getting started with the phone
This chapter introduces the basic operation of the SIP-T780 IP phone, including the following
contents：
3.1 Packing list
3.2 Phone installation
3.3 Phone initialization
3.4 Phone standby interface
3.5 Check phone status
3.6 Set up phone network
3.7 Register an account
3.8 Phone input method
3.1 Packing list
SIP-T780 IP phone contains the following accessories：
Items
Quantity
Photo
T780 IP phone
×1
T780 IP handset handle
×1

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T780 IP phone stand
×1
T780 Handset cord
×1
Ethernet cable
×1

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Power adaptor（5.5mm
DC plug 5V ⎓1A）
×1
Quick user manual
×1

19
3.2 Phone installation
If you have successfully installed the phone, please skip this section
and browse the phone initialization section
The installation steps are as following ：
Install the base
Connect handset,headset(optional)
Connect power cable and network cable
3.2.1 Install the base
There are two types of base installation：
a） Desktop installation
b） Wall-mounted installation
-Desktop installation
- Wall-mounted installation
When wall-mounted installation, it needs to reverse the handle hook to
prevent the handle from falling off the
phone.

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3.2.2 Connect handle, headset (optional)
A socket is a headset socket, and B socket is a handle socket
3.2.3 Connect power and network cable
The phone supports two power supply methods：
a） DC power
b) POE
- DC power
Use the power adapter in the package to connect the power socket to the
DC5V socket of the phone; use the Ethernet cable in the package or use
a standard network cable to connect the upper switch/router to the
Internet port on the back of the phone.
POE power
Use an Ethernet cable to connect a switch or hub that supports PoE
power supply to the Internet port on the back of the T780P ip phone.