LV switch SIP-T800 User manual

SIP-T800 / T800 (P/G/W/K)
User Manual
Document version:V.3.0.2
Release date:2021-5-13

SIP-T800 IP Phone User Manual
2
Copyright
Copyright © 2020 LVswitch (Guangdong) Information Technology Co., Ltd. Copyright,
all rights reserved.
Without the express written permission of LVswitch (Guangdong) Information
Technology Co., Ltd., no unit or individual may copy, copy or translate part or all of this
manual without authorization.
It shall not be used in any form or any method (electronic, video, printing or other
methods) for commercial purposes, profit purposes, and LVswitch (Guangdong)
Information Technology Co., Ltd. will not bear any responsibility for any property or other
losses caused by illegal actions. .
When this document is used for network dissemination, the company allows users to
download or print it for private use.
Guarantee
The product specifications and consultations mentioned in this manual are for reference
only, and will not be notified if the content is updated. Unless there is a special
agreement, this manual is only used as a guide, try to provide the most accurate
statements, information and suggestions, and does not guarantee any express or implied
structure. The user shall bear full responsibility for the application of the product.
LVswitch (Guangdong) Information Technology Co., Ltd. does not make any guarantees
for this guide, including but not limited to implied merchantability and special purpose
guarantees. LVswitch (Guangdong) Information Technology Co., Ltd. shall not be liable
for any indirect or incidental losses caused by incorrect use of this guide.
Statement
CE mark
This device complies with the European Union's safety directive 2014/35/EU and
electromagnetic compatibility directive 2014/30/EU.
Part 15 of FCC Regulations
The device complies with Part 15 of the FCC regulations. The following two requirements
should be followed when working.
1. The device will not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause unintended operation.
This equipment complies with the basic requirements of CE, FCC
and other relevant regulations. You can view the CE and FCC
information on the label on the back of the phone.

3
WEEE Mark
Customer Feedback
We are working hard to improve the quality of the documentation and would love to receive
your feedback. If you have any suggestions or questions about the content of the document,
please send your feedback to the following mailbox:[e-mail].
Since electronic products contain certain hazardous substances, in order to
properly dispose of these electronic and electrical wastes and at the same time
recover precious resources, when users intend to discard this product, it
should not be discarded with other household wastes, and should be treated

SIP-T800 IP Phone User Manual
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Writing purpose
Thanks for using the T800 IP phone. SIP-T800 is a simple office phone with rich functions.
In addition, it also has high-definition sound quality, unique appearance design, multi-
language interchange; supports dual network ports, POE power supply; compatible with
many manufacturers' service platforms, such as IPPBX , Cloud PBX, IMS core network,
softswitch, etc.; the detachable bracket can have multiple viewing angles, 2 customizable
function buttons and a friendly user interface fully meet the needs of users for
communication and collaboration.
SIP-T800/SIP-T800 (P/G/W/K) use the same firmware, the software functions are the
same, and the difference lies in the hardware. The following table describes the
differences between these hardware.
Product model
Specification
SIP-T800
Normal version
SIP-T800(P/G/W/K)
P (With PoE supply)
G (Carry Gigabit Ethernet port)
W (Carry WIFI module)
K (Carry expansion module external
network port)
This guide contains all the functions of the phone and instructions for use, so that users
can be familiar with the functions of the T800 IP phone. Before installing the phone,
please read the safety instructions and the contents of the packing list in this guide to use
the phone safely and quickly.
For more help, please contact your network administrator or dealer.
Outline
This guide contains the following:
1.Outline
2.Notes for safe use
3.Getting started with the Phone
4.Phone customization
5.Basic Function
6.Advanced Features

5
Catalog
Copyright ______________________________________________________________ 2
Guarantee _____________________________________________________________ 2
Statement ______________________________________________________________2
CE mark ____________________________________________________________________2
Part 15 of FCC Regulations ___________________________________________________ 2
WEEE Mark _________________________________________________________________3
Customer Feedback _____________________________________________________ 3
Writing purpose _________________________________________________________ 4
Outline _____________________________________________________________________ 4
Catalog ________________________________________________________________ 5
1. Outline ______________________________________________________________ 8
1.1 Hardware composition ____________________________________________________ 8
1.2 Display icon description __________________________________________________ 10
1.3 Indicators Description ____________________________________________________ 11
1.4 Configuration interface description _________________________________________ 11
1.4.1 Phone LCD Configuration ____________________________________________________ 11
1.4.2 Web interface configuration ________________________________________________ 12
1.4.3 Mobile phone scan code configuration _______________________________________ 12
1.5 Usage Documentation ___________________________________________________ 14
2. Notes for safe use ___________________________________________________ 15
3. Getting started with the phone _________________________________________ 16
3.1 Packing list _____________________________________________________________ 16
3.2 Phone installation _______________________________________________________ 18
3.2.1 Install the base _______________________________________________________________ 18
3.2.2 Connect handle, headset (optional) _____________________________________________ 19
3.2.3 Connect power and network cable ______________________________________________19
3.3 Phone initialization ______________________________________________________ 21
3.4 Phone standby interface __________________________________________________21
3.5 Check phone status _____________________________________________________ 21
3.6 Set up phone network ____________________________________________________22
3.7 Register an account _____________________________________________________ 24
3.8 Phone input method _____________________________________________________ 25
4. Phone customization _________________________________________________ 27
4.1 Basic setting ____________________________________________________________ 27
4.1.1 Language ___________________________________________________________________ 27
4.1.2 Time & Date _________________________________________________________________ 28
4.1.3 Call out button _______________________________________________________________ 31
4.1.4 Keypad Lock _________________________________________________________________ 32

SIP-T800 IP Phone User Manual
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4.2 Voice setting ____________________________________________________________34
4.2.1 Volume setting _______________________________________________________________ 34
4.2.2 Ringtone setting ______________________________________________________________ 35
4.2.3 Key tone ____________________________________________________________________ 36
4.2.4 Signal tone __________________________________________________________________ 36
4.3 Contact management ____________________________________________________ 38
4.3.1 Local contact _________________________________________________________________38
4.3.2 Blacklist _____________________________________________________________________ 45
4.3.3 LDAP configuration ___________________________________________________________ 48
4.4 CDR (call history) management ___________________________________________ 51
4.5 Accessories customization ________________________________________________52
4.5.1 Headset _____________________________________________________________________ 53
4.5.2 Extension module ____________________________________________________________ 53
4.6 System customization ____________________________________________________60
4.6.1 Account management _________________________________________________________60
4.7 Programmable key ______________________________________________________ 61
4.7.1 Account key _________________________________________________________________ 61
4.7.2 Account key function type description ___________________________________________ 62
4.7.3 Programmable function keys ___________________________________________________63
4.7.4 Programmable function keys type description ____________________________________ 63
4.8 Dial plan _______________________________________________________________ 65
4.8.1 Dial plan syntax ______________________________________________________________ 66
4.8.2 Dial plan function _____________________________________________________________ 66
5. Basic function _______________________________________________________ 73
5.1 Make a call _____________________________________________________________ 73
5.2 Answer the call __________________________________________________________75
5.3 End the call _____________________________________________________________75
5.4 Redial _________________________________________________________________ 75
5.5 DND ___________________________________________________________________ 76
5.6 Call Forward ____________________________________________________________ 77
5.6.1 Active transfer _______________________________________________________________ 77
5.6.2 Auto transfer _________________________________________________________________ 77
5.7 Call Transfer ____________________________________________________________79
5.7.1 Blind Transfer ________________________________________________________________ 79
5.7.2 Inquiry transfer _______________________________________________________________ 81
5.8 Auto Answer ____________________________________________________________ 82
5.9 Anonymous Call _________________________________________________________82
5.10 Hotline ________________________________________________________________ 83
5.11 QR code ______________________________________________________________ 84
5.12 Conference ____________________________________________________________84
5.13 Upgrade ______________________________________________________________ 86
5.14 Upload ringtone ________________________________________________________ 86
6. Advanced Features __________________________________________________ 88
6.1 BLF (Busy Lamp Field) ___________________________________________________88
6.1.1 Configure BLF button _________________________________________________________ 88
6.1.3 Use BLF Function ____________________________________________________________ 89

7
6.2 Intercom _______________________________________________________________ 90
6.2.1 Set the intercom function button ________________________________________________ 90
6.2.2 Intercom function setting ______________________________________________________ 90
6.2.3 Intercom function description __________________________________________________ 90
6.3 Multicast _______________________________________________________________ 91
6.3.1 Multicast configuration ________________________________________________________ 91
6.3.2 Paging list configuration _______________________________________________________ 92
6.3.3 Receive multicast RTP stream _________________________________________________ 94
6.3.4 Multicast use _________________________________________________________________95
6.4 Message _______________________________________________________________ 95
6.4.1 SMS ________________________________________________________________________ 96
6.4.2 Voicemail ____________________________________________________________________98
6.5 TR069 _________________________________________________________________ 99
6.6 Configuration management ______________________________________________ 100
6.7 Auto Provision _________________________________________________________ 101
6.7.1 Preparing steps _____________________________________________________________ 101
6.7.2 Automatic update operation steps: _____________________________________________102
6.8 SIP configuration _______________________________________________________ 105
6.8.1 SIP Session Timer ___________________________________________________________105
6.8.2 Local SIP port and TLS SIP port ______________________________________________ 105
6.9 Action URL ____________________________________________________________ 106
6.9.1 The action that can realize reporting to the server _______________________________ 106
6.9.2 Variable description __________________________________________________________109
6.9.3 Web page configuration description ____________________________________________110
6.10 Trusted Certificates ____________________________________________________110

SIP-T800 IP Phone User Manual
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1. Outline
This chapter mainly provides a brief overview of the T800 IP phone. The main
contents are as follows:
1.1 Hardware composition
1.2 Display icon description
1.3 Indicator description
1.4 Configuration interface description
1.5 Use documentation
1.1 Hardware composition
The hardware components of the T800 phone mainly include a panel control panel, an
LCD display, a handle and an external expansion disk. The details are as
follows:
Item
Name
Description
1
Handle handset
Audio output when using the handle to make a call
2
microphone
Audio input when using the handle to make a call
3
Hookswitch
Handle placed/hookswitch pressed——hang up
Handle lift/hookswitch bounce——pick up

9
Pak hook ——Flash operation
4
Handle hook
Used to fix the handle
When the phone is wall-mounted, put the hook protruding
position upward
5
Speaker
The phone outputs audio during a hands-free call
6
LCD
Display the information of the phone:
-Register account information(Display name,display
number)
- Time and date
- Reminder icon(For details, please refer to the display
icon description)
- Messages(Incoming call, missed call, email message)
- Operation prompt
7
Breathing light
- Call reminder breathing light》Fast flashing
- Message reminder breathing light》slow flashing
For details, please refer to the indicator description
8
Account key
- shift the account
- Intercom button
- Caller ID call account light
9
4 soft
keys(below the
LCD)
Corresponding to the four function names at the bottom of
the display(For example, there are 4 soft key functions
displayed on the main interface: History,Dir,DND,Menu)
These four soft keys will change with the operation of the
phone keys. In the function description below, the soft
keys refer to these four keys. The soft key functions
correspond to the text at the bottom of the display screen.
10
Numeric keypad
Provide number input, uppercase and lowercase letter
input, punctuation input(* # . :)
11
Up, down, left
and right buttons
Options for switching
12
button
- Function setting confirmation operation
-Dial after entering the number
- Answer the call
- Check the network status(IP address、MAC address、
version etc)
13
Headset
Key(Headset)
Press the headset button to turn the audio to the headset,
you must plug in the headset to use the headset mode.For
details, please refer to the use of headset
14
SMS Key
(Old SMS)
(Message)
Configuration Voicemail feature code, this feature code is
provided by IPPBX, after configuration, press the number
to quickly query voicemail messages.
15
Mute KEY
(Mute)
Press the mute button during a call to mute the call

SIP-T800 IP Phone User Manual
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16
Call
transfer/transfer
button (Transfer)
- Blind transfer
- Inquiry transfer
- Quickly switch call forwarding when the phone is idle
It can also be achieved through the soft keys at the bottom
of the screen
17
Volume up and
down
buttons
Provide 0-15 levels volume setting
18
RD Button
(Redial)
Used to redial
19
Speaker Button
(Speaker)
Used for hands-free calling.
1.2 Display icon description
T800 display screen mainly used icons and their corresponding descriptions are as
follows:
Type
ICON
Description
Account
Account is not activated/not registered
Registering
Registered
Voice
status
DND
Auto answer
Missed calls
Voice mail
Test Message
The mute mode
Speaker phone mode
Handset mode
Headset mode
Call mute
Call forwarding enabled
Call list
icon
Missed call
Received call

11
Dialed call
System
icon
Network Unavailable
1.3 Indicators Description
T800 indicator status and description are as follows:
Type
Indicator status
Description
Breathing
light
(Red light)
Off
Standby, power off
On
The initialization indicator is always on when the
phone starts
Fast flash
The indicator light flashes quickly when the phone
is ringing
Slow flash
When the phone receives voice messages, missed
calls, etc., the indicator light flashes slowly
Account
line
light(Green
light )
Off
The account is idle.
On
The account line is busy.
The account line is calling
Fast flash
The line flashes quickly when the phone is ringing
1.4 Configuration interface description
The T800 phone supports the following ways to configure the phone:
Phone LCD configuration
Web interface configuration
QR code configuration
Quickly configure the phone, through the phone LCD screen and the phone keyboard
panel, you can configure and use the phone functions. After checking the IP address of
the phone, you can also enter the IP address of the phone in the browser to view all the
functions of the phone, and configure it through the browser. If there is no computer
around, you can use your smartphone to scan the QR code provided by the phone for
configuration. The details are as follows:
1.4.1 Phone LCD Configuration
Enter the menu through the menu soft keys, you can configure basic settings
(language, ringtones, etc.), and configure advanced settings (account, network, etc.),
enter the advanced settings need to enter the administrator password, the initial
administrator password of T800 is admin. At the same time, there are some basic
functions in the menu. Please refer to the function configuration chapter for specific
function settings.

SIP-T800 IP Phone User Manual
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1.4.2 Web interface configuration
- How to view the IP address (IPv4 or IPv6) of the phone:
It can be viewed in any of the following ways:
1. Press the button.
2. Press the menu soft key -> enter the status option.
After obtaining the IP address of the phone, enter the IP address in the computer web
browser, for example: IPv4 address input (192.168.1.123 or http://192.168.1.123), IPv6
address input ([2003:4998:c:e33::1004] Or http://[2003:4998:c:e33::1004]),Enter the
phone login page and use the login account password to enter the main interface. The
initial administrator account and password are admin. For specific function setting
introduction, please see the function configuration chapter.
1.4.3 Mobile phone scan code configuration
Get the phone’s QR code through the phone’s QR code function. Before scanning, the
smart phone needs to be connected to the WIFI of the same network as the phone
before you can use the smart phone to scan the QR code to access the phone’s
management page. For detailed feature settings, please refer to the function
configuration chapter .
For more help, please contact your network administrator.
The configurable functions of the three configuration ways are compared as
follows:
Function items
Phone
configuration
Web
configuration
QR code
configuration
Status
√
√
├ IPv4
√
├ IPv6
├ MAC address
├ Version
└ Account status
Account
√
√
├ User information
√
├ Display name
√
├ User name
√
├ Register name
√
└ Password
√
├ Server information
├ Sip server 1
√
├ Sip server 2
√

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├ Sip port number
√
├ Re-registration time
×
├ Proxy server
√
└ NAT
√
├ Codec setting
×
└ DTMF setting
×
Network setting
√
√
├ IPv4/IPv6/IPv4&IPv6
√
├ DHCP setting
√
├ Static IP setting
√
└ Advanced network setting
├ CDP
√
├ SNMP
√
└ STUN
×
Features
√
√
├ Call forward
√
├ Call transfer
√
├ Auto Answer
√
├ Anonymous Rejection
√
├ Anonymous Call
├ Hotline
√
├ QR code
√
├ Heartbeat service
×
├ DND
√
└ Conference
√
Advanced Features
√
√
├ BLF(Busy Lamp Field)
√
├ Multicast Paging
√
├ Intercom
√
├ Configuration management
×
└ Auto Provision
√
Customization
√
√
├ Time&date
√
├ Multi language
√
├ Sound
├ Button voice
√
├ Ring tone
√
└ Signal tone
√
├ call out button
√
├ Dial plan
×
├ DSS keys
√
├ Keypad Lock
√
├ Directory
├ Local directory
√
├ Blacklist
√

SIP-T800 IP Phone User Manual
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├Remote PhoneBook
×
└ LDAP
×
1.5 Usage Documentation
The technical support manual provided by T800 is as follows:
Name
Description
Obtain
Language
T800 quick
user manual
Includes easy
installation and phone
customization
With IP phone
Chinese/English
Lvswitch company
website download
T800 User
Guide for IP
Phone
Detailed function
introduction and use
Lvswitch company
website download
Chinese/English

15
2. Notes for safe use
Please read the safety instructions carefully before installing and using the phone to
ensure safe and convenient use of the phone!
Please use the power adapter specified by the product (supplied with the
package).If you need to use the power adapter provided by other manufacturers
due to special circumstances, please confirm that the voltage and current of the
provided adapter comply with the specifications of this product (see the
connection of power supply and network cable for details), and it is
recommended to use safety certified products, otherwise it may cause damage to
the equipment or may even cause a fire or electric shock. Before using this
product, please check whether the power cord is damaged. Do not use damaged
power cords and abnormal conditions such as twisted, stretched, or bundled
power cords to avoid fire and electric shock.
Non-technical service personnel must not disassemble or repair the product by
themselves. Improper installation or repair may cause electric shock, fire and
other accidents. At the same time, the warranty service of your product will also
be invalid. If you need technical support, please contact the agent or your network
administrator .
Keep the temperature and humidity of the product in line with the working
requirements of the product. Make sure that the product is placed flat on the
workbench, and check that the non-slip glue on the product base does not fall off
and cause the phone to slide on the platform. Please keep away from electrical
appliances with strong magnetic or electric fields, such as microwave ovens or
refrigerators, when placing the equipment. Keep the equipment away from fire
sources.
Do not put metal objects such as pins and iron wires into vents or gaps.
Otherwise, it may cause electric shock and other injury accidents caused by
current passing through metal objects. If similar metal objects fall into the product,
stop using it in time.
This product contains small parts inside. When placing the device, keep it out of
the reach of children to avoid accidentally swallowing small parts.
If you need to clean the phone, please cut off the power, wipe with a dry cloth,
and place it in a ventilated place to dry naturally after cleaning. The power
adapter needs to be kept dry and clean, otherwise accidents may occur.

SIP-T800 IP Phone User Manual
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3. Getting started with the phone
This chapter introduces the basic operation of the SIP-T800 IP phone, including the
following contents:
3.1 Packing list
3.2 Phone installation
3.3 Phone initialization
3.4 Phone standby interface
3.5 Check phone status
3.6 Set up phone network
3.7 Register an account
3.8 Phone input method
3.1 Packing list
SIP-T800 IP phone contains the following accessories:
Items
Quantity
Photo
T800 IP phone
×1
T800 IP handset handle
×1

17
T800 IP phone stand
×1
T800 Handset cord
×1
Ethernet cable
×1

SIP-T800 IP Phone User Manual
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Power adaptor(5.5mm DC
plug 5V ⎓1A)
×1
Quick user manual
×1
3.2 Phone installation
If you have successfully installed the phone, please skip this section and browse the
phone initialization section.
The installation steps are as following :
3.2.1 Install the base
3.2.2 Connect handset,headset(optional)
3.2.3 Connect power cable and network cable
3.2.1 Install the base
There are two types of base installation:
a) Desktop installation
b) Wall-mounted installation

19
-Desktop installation
- Wall-mounted installation
When wall-mounted installation, it needs to reverse the handle hook to prevent the
handle from falling off the phone.
3.2.2 Connect handle, headset (optional)
A socket is a headset socket, and B socket is a handle socket.
3.2.3 Connect power and network cable
The phone supports two power supply methods:
a) DC power
b) POE

SIP-T800 IP Phone User Manual
20
- DC power
Use the power adapter in the package to connect the power socket to the DC5V
socket of the phone; use the Ethernet cable in the package or use a standard
network cable to connect the upper switch/router to the Internet port on the back of
the phone.
- POE power
Use an Ethernet cable to connect a switch or hub that supports PoE power supply to
the Internet port on the back of the T800P ip phone.