1WARRANTY TERM
1.1 Terms and detailing
a)
Our products have a legal warranty of three months and contractual warranty
of nine months (one year in total) from purchase invoice issuance date and
applies only to the first purchaser. If for any reason the purchase invoice
cannotbefound, theequipment manufacture datecontained in theindicative
label will be considered as the start date of enforceability of this warranty. The
followingwillbecoveredunderwarranty.
b)
Regardless of the actual installation or use of the equipment, the warranty
periodisstartedperthedateofissuanceofthepurchaseinvoice.
c)
For delivery and installation of the equipment, Prática will send, at no cost to
the customer, an authorized technician to the site where the appliance will be
installed(orthecustomercancallatechnicianoftheirchoice,ifpreferable).
d)
If new visits are needed to complete the delivery/installation of the product
due tothe lack of adequate,electrical, or exhaust related conditions, the costs
ofsuchvisitsshallbethecustomer'sresponsibility.
e)
For the appliance's installation, the customer must provide all conditions
required (water,light,gas,grounding and exhaust ifneeded)in theinstallation
blueprint. The customer will also be responsible for transporting the
equipmenttotheinstallation site.
f)
Thewarrantyonly coversmanufacturingandcomponentfailures.
g)
The warranty will cover maintenance, adjustments or replacement of
defective parts. It is the responsibility of the customer or technician to return
thedefectivepartstoPráticaInc.foranalysis.
h)
Warranty service calls will not justify the extent of the warranty, returns or
exchangesoftheequipment,oranyothertypeofclaim.
