MACROMEDIA BREEZE 5 Operator's manual

Installation and Configuration Guide

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1 Step RoboPDF, ActiveEdit, ActiveTest, Authorware, Blue Sky Software, Blue Sky, Breeze, Breezo, Captivate, Central,
ColdFusion, Contribute, Database Explorer, Director, Dreamweaver, Fireworks, Flash, FlashCast, FlashHelp, Flash Lite,
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Third-Party Information
This guide contains links to third-party websites that are not under the control of Macromedia, and Macromedia is not
responsible for the content on any linked site. If you access a third-party website mentioned in this guide, then you do so at your
own risk. Macromedia provides these links only as a convenience, and the inclusion of the link does not imply that Macromedia
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The following are trademarks of Microsoft®: Microsoft Windows®, Microsoft PowerPoint® XP, Windows 2000®, Windows Server
2003®, Microsoft SQL Server™ 2000.
Copyright © 2005 Macromedia, Inc. All rights reserved. This manual may not be copied, photocopied, reproduced,
translated, or converted to any electronic or machine-readable form in whole or in part without written approval from
Macromedia, Inc. Notwithstanding the foregoing, the owner or authorized user of a valid copy of the software with which
this manual was provided may print out one copy of this manual from an electronic version of this manual for the sole
purpose of such owner or authorized user learning to use such software, provided that no part of this manual may be
printed out, reproduced, distributed, resold, or transmitted for any other purposes, including, without limitation,
commercial purposes, such as selling copies of this documentation or providing paid-for support services.
Part Number ZBP50M200A
Acknowledgments
Director: Erick Vera
Project Management: Stephanie Gowin
Writing: John Norton
Editing: Evelyn Eldridge, Mary Ferguson, Mary Kraemer, Noreen Maher, Lisa Stanziano
Production Management: Adam Barnett
Managing Editor: Rosana Francescato
Media Design and Production: Paul Benkman, John Francis, Mario Reynoso
Third Edition: November 2005
Macromedia, Inc.
601 Townsend St.
San Francisco, CA 94103

3
CONTENTS
INTRODUCTION: Breeze Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Guide to documentation and additional resources. . . . . . . . . . . . . . . . . . . . . . . . . . 6
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CHAPTER 1: Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Basics of Breeze Server technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Planning for bandwidth requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Planning for directory services integration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Planning for SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Planning for security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ports used by Breeze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Available Breeze configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Planning for a Breeze Server cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installation requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Breeze user requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
The Breeze database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
CHAPTER 2: Preparing to Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Backing up your Breeze files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Backing up the Breeze database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Preparing for the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
CHAPTER 3: Installing and Upgrading Breeze . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installation and configuration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the Breeze installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
The Application Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Starting and stopping Breeze components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Uninstalling Breeze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Breeze technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Macromedia online forums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

4 Contents
CHAPTER 4: Post-installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Deploying Breeze to your organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Implementing single sign-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configuring the Breeze Directory Service Integration . . . . . . . . . . . . . . . . . . . . . . 62
Configuring SSL support for Breeze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configuring FCS for SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configuring a Breeze Server cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Maintaining Breeze reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
CHAPTER 5: Verifying Your Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Verifying that the Breeze database and Breeze Server work together . . . . . . . . . . . . 92
Verifying that you can use Breeze Manager and send e-mail notifications . . . . . . . 92
Verifying that you can use Breeze Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Verifying that you can use Breeze Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Verifying that you can use Breeze Meeting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Verifying that you can use the Breeze seminar feature . . . . . . . . . . . . . . . . . . . . . . 96
Verifying that you can use Breeze Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

5
INTRODUCTION
Breeze Installation Overview
Macromedia Breeze consists of Breeze Server and its applications: Macromedia Breeze Meeting,
Macromedia Breeze Presenter, Macromedia Breeze Manager, Breeze Events, and Breeze Training.
Depending on the configuration purchased and the terms of your license, you may be installing
one, two, or all of these applications.
Breeze Server Makes it possible to quickly create multimedia presentations that combine
audio and video with slides and graphics.
Breeze Events Lets users manage the full lifecycle of large- or small-scale events, from
registrations, invitations, and reminders, to reporting.
Breeze Manager Lets you create courses, enroll students, and track and monitor students and
courses.
Breeze Meeting Lets you conduct online real-time meetings in which you can show
multimedia presentations and broadcast live audio and video to participants.

6 Introduction: Breeze Installation Overview
Breeze Presenter Lets you rapidly create e-learning content and high-quality multimedia
presentations. Breeze Presenter is a plug-in for Microsoft PowerPoint. Finished presentations are
in Macromedia Flash (SWF file) format and are SCORM and AICC compliant.
Breeze Training Lets you build e-learning systems, with surveys, tracking, analysis, and course
management.
Guide to documentation and additional resources
Macromedia Breeze contains a variety of media to help you quickly learn how to use the Breeze
applications. This section describes the variety of resources available to ensure the successful
deployment of the Breeze applications within your organization.
About the electronic manuals and online help
In addition to this manual, the following electronic manuals and online help systems are
available:
•Breeze Manager User Guide describes how to use the administration, presentation, and meeting
applications of Breeze. You can access Breeze Manager User Guide from the Breeze Manager
Home page, and from the Help link in Breeze Manager.
•Breeze Presenter User Guide describes how to create Breeze presentations from PowerPoint and
publish them to Breeze. You can access this document from the Breeze Manager Home page,
and from the Breeze menu in PowerPoint by selecting Breeze > Help.
•Breeze Meeting User Guide for Hosts and Presenters includes information about using the Breeze
web application to host online real-time meetings. The documentation includes procedures
that demonstrate the simplicity of adding slides, Flash SWF files, images, and live audio and
video to your presentation. You can access Breeze Meeting User Guide from the Breeze Manager
Home page, and from the Help menu within a Breeze meeting room (when you enter as a
Presenter) by selecting Meeting > Help.
•Breeze Meeting User Guide for Participants includes information relevant to users participating
in an online real-time meeting. Breeze Meeting offers meeting participants a variety of options
to make their experience truly participatory, including the ability to send messages and
questions to Presenters and to each other, and the ability to participate through live video and
audio. You can access Breeze Meeting User Guide from the Breeze Manager Home page, and
from the Help menu within a Breeze meeting room (when you enter as a Participant) by
selecting Meeting > Help.
•Breeze Integration Guide includes information necessary to make application programming
interface (API) calls on the Breeze server from your external system, such as a web application.
It also explains how to interpret the XML results that Breeze returns. In addition, the
documentation contains reference material about each API and its parameters.
Note: The relevance of these guides to users depends on the Breeze Server applications that you are
authorized to use, the type of user (such as meeting content manager, information technology
engineer, or course presenter), and the user’s Breeze account permissions.

Guide to documentation and additional resources 7
To help you determine what documentation is relevant to your needs, see the following table:
Information about specialized topics
This manual primarily provides information for a basic installation of Breeze applications in
which no more than one instance of each application is installed on a computer. It also covers the
installation of Breeze applications on multiple networked computers, which is called a cluster.
For information about specialized topics not discussed in this installation manual, visit the
Macromedia Breeze Licensed Support website at www.macromedia.com/go/
breeze_licensed_support.
To access the licensed support website, you will need to have available the Breeze License
Certificate from Macromedia.
The following are among the topics that the website covers:
•Installing and configuring Breeze Edge Servers
•Upgrading from an release earlier than Breeze 4.0
•Port numbers used by Breeze
•Using and managing the embedded database engine
•Integrating Breeze with a learning management system (LMS)
•Troubleshooting
Additional resources
Additional documentation, white papers, and articles are available at the following websites:
Breeze Resource Center This site, at www.macromedia.com/resources/breeze, is updated
regularly with tutorials, simulations, best-practices information, and links to procedures.
Breeze user type Recommended reading
Information technology (IT) engineer •Breeze Installation and Configuration Guide
•Review the system requirements in all other
user guides
Content managers in charge of overall content
within Breeze, and administrators who may add
users and permissions
•Breeze Manager User Guide
•Breeze Meeting User Guide for Hosts and
Presenters
Content authors and instructional designers who
create presentations and training with Breeze
Meeting
•Breeze Manager User Guide
•Breeze Presenter User Guide
•Breeze Meeting User Guide for Hosts and
Presenters
Meeting administrators who create and manage
Breeze meetings
•Breeze Manager User Guide
•Breeze Meeting User Guide for Hosts and
Presenters
End users who attend Breeze meetings •Breeze Meeting User Guide for Participants

8 Introduction: Breeze Installation Overview
Breeze Documentation Center This site, at www.macromedia.com/go/
breeze_documentation, contains documentation for all Breeze products, answers to frequently
asked questions, articles about specialized topics, and Breeze presentations.
Breeze Support Center This site, at www.macromedia.com/support/breeze, contains current
support information, including technical notes, helpful Breeze presentations, and support
program details.
Troubleshooting
If you encounter unexpected results after installing Breeze on a single server or on a cluster of
servers, consult the following helpful resources:
•TechNotes on the Breeze Support Center website at www.macromedia.com/support/breeze
•Macromedia Support
You will need to provide your Macromedia license number to the representative.
•Macromedia Online Forums at www.macromedia.com/support/forums.

9
CHAPTER 1
Before You Begin
For a successful installation of Macromedia Breeze, read the information provided in this chapter.
It contains the following sections:
•“Basics of Breeze Server technology” on page 9
•“Planning for bandwidth requirements” on page 11
•“Planning for directory services integration” on page 13
•“Planning for SSL” on page 14
•“Planning for security” on page 15
•“Ports used by Breeze” on page 22
•“Available Breeze configurations” on page 23
•“Planning for a Breeze Server cluster” on page 24
•“Installation requirements” on page 25
•“Additional software requirements” on page 27
•“Breeze user requirements” on page 27
•“The Breeze database” on page 29
Before you start the installation, you should plan how Breeze is to be configured. When you run
the Breeze installer, you will see only those Breeze applications and options purchased by your
organization.
Basics of Breeze Server technology
Breeze Server includes a suite of applications that interact to form a total solution. End users log
in, enroll in courses, view reports, and complete additional basic functions using a web-based
application that runs in a browser. Breeze users can also participate in meetings using any
supported browser. For a list of supported browsers, see “Breeze user requirements” on page 27.

10 Chapter 1: Before You Begin
The web browser interacts primarily with the Breeze Server applications. When a user starts a
meeting, Flash Player interacts primarily with Breeze Meeting, although there is still some
interaction with Breeze Presenter. The following figure illustrates how the server hosting Breeze
interacts with the user’s computer, sometimes called the client.
For two computers to communicate over the Internet, the client computer must have the URL of
the server (computer) where Breeze is installed. Typically, the client uses a domain name such as
www.mycompany.com, and a name server translates the IP address of the server. To send
information to a specific application running on a server, the client must also know the port
number for that application. For example, most web servers listen on port 80. Servers typically
run a few applications, such as a web server, a mail server, and an FTP server, and each application
owns or listens on a specific port.
Breeze Server
Breeze User's Computer
Web Browser
Login
Flash Player
Live Meetings
Domain Name/IP Address
Port:80
Domain Name/IP Address
Port: 1935 (or 443)