Magiglo EMPATHY 16" User guide

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MAGIGLOEMPATHY16”MODEL
FLUELESSGASHEATER
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INSTALLATION,SERVICING
&USERINSTRUCTIONS
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FORUSEINTHECOUNTRIESSTATEDONTHEDATAPLATEANDCARTON
WITHNATURALGASG20
ORLPGPROPANEGASG31
(REFERTORATINGLABEL)
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Forthefollowingcountries:GB,IE
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EVENIFYOUHAVEFITTEDTHESEFIRESBEFORE,
PLEASEFOLLOWTHESEINSTRUCTIONSSTEPBYSTEP.
Legislationandregulationsdochangeovertime!
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LEAVETHESEINSTRUCTIONSWITHTHEUSER
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BurleyMagiglo
BurleyAppliancesLtd.LandsEndWay,Oakham,Rutland,LE156RB
Telephone:+44(0)1572725570Fax:+44(0)1572724390
e‐mail:[email protected]web:www.magiglo.co.uk
MAG4240InstUser
G20/31
IssueJUNE10v1
TOOBTAINYOURFIRSTYEARGUARANTEE,THEINSTALLERANDCUSTOMER
MUSTFILLINTHESEPARATEGUARANTEEANDRETURNITTO
MAGIGLOWITIHIN7DAYSOFFITTING.
AFREESECONDYEARGUARANTEEISOFFEREDSUBJECTTOTHEFIREBEINGSERVICED
BYAGASSAFE™REGISTEREDINSTALLER(FORMERLYCORGI)DURINGTHEFIRSTYEAROF
OWNERSHIP.PROOFOFSERVICINGMUSTBERETAINED
FAILURETOHAVETHISAPPLIANCEFITTEDBYAGASSAFE™REGISTEREDINSTALLER
(FORMERLYCORGI)FITTERINVALIDATESTHEWARRANTY

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INTRODUCTION
ThankyouforchoosingthisMagigloproduct.AllofourproductscarryaCEmarkwhichisawarded
byanindependenttesthouse(notifiedbody)andshowsthefireshavebeentypetestedtomeet
theessentialrequirementsoftheEuropeanGasApplianceDirectiveandtheappropriateBritish
Standards.
ThisisahighlyefficientFluelessInsetLiveFuelEffectAppliance.Theburnersystemisveryclean
burningandacatalystcleansthecombustionproductsevenfurther.
Athermostatintheburnercontrolsystemadjustsheatoutputtomaintainaroomtemperature,
whichcaneasilybesetbytheuser.Thereisalsoaseparatecontroltoadjusttheflameeffectas
required.Pleasedemonstrateitsoperationtothecustomerbeforeleaving.
Anoxygendepletionsensingpilotlightisalsofittedandwillsenseanysignificantoxygen
depletionintheroomandshutthefiredownsafely.
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1. APPLIANCEDATA
Refertotheappliancedata(affixedbesidecontrolknob)
ENSURETHATTHELOCALCONDITIONSOFUSECORRESPONDTOTHEDATAONTHEBADGE
NaturalGasG20 LPG(Propane)G31
CategoryI2HI3P
SupplyPressure  20mBar  37mBar
InletPressure 20mBar*  37mBar*
HeatInput(net) (High)2.5kW2.5kW(180g/h)
(Low)1.5kW1.5kW(107g/h)
InletConnection  8mmCompression 8mmCompression
Injector(manualvalve)Elbow92/300  Elbow92/90
Injector(remote)  Elbow92/170  Elbow92/85
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*Theinletpressuremustbewithin+/‐1mBarofspecificationwithallgasappliancesinthehouse
switchedonandalsowithjusttheMagigloheateroperating.Ifoutsideofthistolerancethefault
ismostlikelytobeintheinstallationpipeworkorservicegovernoratthemeter.Iftheproblemis
themetergovernor,thisisthepropertyofthegasserviceprovider(suchasTransco/National
Grid0800111999orBordGais)andtheyshouldbecalledtorectifythis.Thefirewillnotoperate
correctlyifthepressuresareincorrect.
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2. UNPACKINGTHEAPPLIANCE
2.1 Carefullyexaminethecartonfordamagebeforeunpacking.Ifitisobviouslydamaged,
consultthesupplierastowhethertoproceedwiththeinstallation.
2.2 Makesurethecartonisstooduprightandopenthetop.Removethecardboardtopfitting
andplacetooneside;thisboxcanbeusedasahearthprotectorwheninstallingthefire.
2.3 Removethefittingsboxescontainedwithinandopenthemandchecktheconditionofthe
contents.Removethefireandexamineitsgeneralcondition,payingparticularattentionto
theframe,theglassfrontandfireboxflanges.
2.4 Ifsatisfiedbythegeneralcondition,placethedecorativecomponentstoonesideand
proceedwiththeinstallation.Ifinanydoubt,seekadvicefromthesupplier.Readthese
instructionsfullybeforeproceedingevenifyouhavefittedthismodelbefore.

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3. GENERALREQUIREMENTS
3.1 Gasappliancesmustbeinstalledinaccordancewiththerulesinforce.IntheUKitisthe
lawthatallgasappliancesmustbeinstalledbyaGasSafe™registeredinstaller(formerly
CORGI),inaccordancewiththeGasSafety(InstallationandUse)regulations(asamended).
Theinstallationmustalsobeinaccordancewiththerelevantpartsoflocalandnational
buildingregulationsandinaccordancewithBS5871pt4exceptwhereMagigloinstructions
statedifferently.FortheRepublicofIreland,referenceshouldbemadetoIS813andICP3
andanyguidancenotesfromBordGais.Failuretohavethefirefittedbyaqualifiedperson
nullifiesALLguarantees.
3.2 Thespacetobeheatedmusthaveawallventofatleast100cm²ofventilationandan
openablewindoworpatiodoor.Theventmustbepositionedatleast1metreawayfrom
theappliance.Aventmayhavebeensuppliedwiththeapplianceandthisisthepreferred
typealthoughitispossibletousealternatives.
3.3 IntheRepublicofIrelandtwoventsofnotlessthan60cm²each,onenotlessthan1.6m
abovetheother,mustbeinstalledintheroom.
3.4 Whenprovidingventilatoropeningsconsiderationmustbegiventotheavoidanceof
locationswherediscomfortfromdraughtsmaycausetheusertoblocktheopenings.
Similarlythepossibilityofcurtainsorfurnitureblockingventilationopeningsmustbe
considered.Floorvents,closablewindowventsorchimneysarenotsuitablemeansof
ventilation.
3.5 Workingsurfacesincludetheairoutletgrille.
3.6 Theheatermustnotbeusedinaroomoflessthan30m³involume.Adjoiningspaces,not
separatedbyadoormaybeincluded.Toconvertcubicfeet(ft³)tocubicmetre(m³)divide
theroomvolumeincubicfeetby35.3.
3.7 Theheatermustnotbeinstalledinhighriseblocksofflats(unlessagassupplyalready
exists),bedsittingrooms,basementswhicharenotopenonatleastoneside,bathrooms,
orbedrooms,incorridorsstairwayslandingorhallwaysofmultioccupancydwellings,
garagesorroomscontainingpetroleumproducts.
3.8 Softfurnishings,decorationsandwallcoveringsetc.mustnotbeplacedwithin1metreof
theapplianceanditsconvectionoutlets(see5.0).Beawareofcurtainsetcwhichcouldbe
blowntowardstheappliance.
3.9 Theheaterisintendedasasecondaryheatsource.Checkthataprimarysourceofheat
(suchasradiators)ispresentintheroom.Ifinsufficientprimaryheatisbeingusedthere
maybeabuildupofcondensation,ifthisisthecase,pleasewarnthecustomerofthis.
3.10 Theheatermustnotbeusedinroomswheretheatmosphereislikelytocontainwateror
chemicalvapourswhichmayadverselyaffecttheapplianceoritsfinish.
3.11 Donotusewhilstpainting&decorating,orinnewlydecoratedroomsastheresiduescan
leadtounpleasantsmellsfromtheappliance.Alwayscoverorhavetheapplianceremoved
whendecorating.(Seepointstonoteonpage14)
3.12 Candlestooclosetothefiremaymelt.Scentedcandlesmustbeatleast1metreaway
fromtheappliance.
3.13 Airfreshenerresiduescanentertheapplianceandleadtoresidualodours,especiallythe
plugintype.
3.14 Thecatalystisnotanaircleanerandpresenceofodoursisunlikelytobecatalystfailure.
3.15 Houseswithwarmairheatingsystems,solidwalls,ornodampproofcoursemaybe
unsuitableforFluelessappliances.
3.16 Thisheaterdoesnotcontainasbestos.
3.17 Theoxypilotcanbecomeblockedbyfibresfromnewcarpetsandpethairsadvisethe
customertovacuumaroundthepilotonaregularbasistopreventblockagetopilotunit.

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4. INSTALLATIONINSTRUCTIONS
Beforeworkingonpipework,plugtheendstopreventtheentryofdebris.Decideupontheroute
forthegasandlaypipesasrequired.Wherepipespassthroughwallstheymustbesleeved.
Beforeconnectinganypipestotheappliance,fullypurgepipesofdebrisorswarfetc.andconnect
thegassupplytothe8mmelbowonthefire.Leaktestthesupplyusinganapprovedmethod.
Firescanbeconnectedtothesupplyusingsemirigidpipei.e.coppertubealsoindependently
certified,handbendablecorrugatedstainlesssteelconnectionpipe(suchasFormaPipe™)may
beusedwiththisappliance
Note:Anisolatingvalvemustbesituatedneartheapplianceforservicing.
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Overallinsetdepths‐ Fullyinset155mmSemiinset95mm InCavitybox100mm
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4.1 Theapplianceisafluelessvisualflameheaterdesignedtobeinstalledintoafireplace
opening,arebatedfiresurroundorstandingalonewithitsownoutercase.Itcanalsobe
installedpartiallyinsetinshallowerfireplaces.Itmustbeplacedonanoncombustible
surfaceofminimum12mmthickness.Thesurfaceonwhichtheapplianceistostandmust
beflat,levelandsquaretothebackpanel.Failuretoobservethiscouldresultinthe
applianceleaningawayfromthefireplace.
4.2 Forstandaloneinstallationtheappliancecanbefittedwithadeepspacerkit(optional
extrapartno.SPACERKIT)andcanstanddirectlyagainstawall.
4.3 Thefirecomeswitha60mmspacerfittedtothefronttrim;werecommendthatthis
spacerisleftonasitwillkeepthesurfacesofthefireplacecooler.Anycombustible
materialsdirectlybehindthefireframeorbackpanelmustberemovedandreplacedwith
suitablenoncombustiblematerialsuchassuperluxboard,cementorsimilar.
4.4 Note:Purposemadesurrounds,whichhavebeenspeciallytestedwiththeappliancefor
compatibility.(Thisincludesthewoodenhearth)
IfaMagigloSurroundisusedthenthefiresmustbeinstalledassuppliedwiththe60mm
spacerfitted.Whereanyotherfireplacesorsurroundareused,thefollowingguidelines
mustbeadheredto:
Thefiresurround,backpanel,hearthandallpaints/lacquersetcmustbeofminimum
150ocrating.Pleaseensurethisisthecaseandifnecessarycheckwiththemanufacturer,
aswecannotbeheldresponsibleforsubsequentdamage.Ifindoubtleavethespaceron.
4.5 Ensureadequateclearancefromthefiretoallowittoexpandinthefireplaceopeningorit
maycrackthemarblebackpanel.Thefireplaceopeningsizesshouldbeasperfig1above.
4.6 Topreventheatfromenteringtheareabetweenthefireplacebackpanelandwall,the
voidmustbeblockedorpackedwithanon‐flammablematerialandthesuppliedcavitybox
mustbeused.
4.7 Thehearthandbackpanelmustbemadefromanon‐combustiblematerialalthough
‘lightweight’andtiledsurroundscanbeusedprovidedtheyhaveaminimumheatratingof
620
Min
Flat
Area
550
Min
575
Max
520 Min Flat Area
400 Min
440 Max
Fig 1
–
Fireplace opening sizes

Page5of16
150oc.Considerationshouldbegiventotheeffectofexpansionandcontractioncausedby
temperatureandbackpanelsshouldbeallowedtofloatorattachedwithaflexiblemastic
ontheextremeedges.
4.8 Thehearthmustbeaminimumof12mmthickwiththetopsurfacestandingaminimumof
50mmabovesurroundingfloorlevelorsurroundedbyaraisedfixedfenderof50mmhigh.
Thehearthmustextendaminimumof100mminfrontofthefirebedand100mmeither
sidegivinganoverallwidthof600mm.
4.9 Thefirefrontsuppliedwiththeappliancemustbeused.Anyothertypecouldaffect
combustionoroverheatthegascontrols.
4.10 Iffittingintoanexistingfireplaceorflue,theflueandcavityMUSTbeblockedoff
completelyandthesuppliedcavityboxfitted,thisistohelppreventsuctiononthebackof
theappliance.(Thecavityboxisnotairtightanditsinstallationdoesnotnegatetheneed
tosealanyexistingchimneyorflue)Thetopoftheflueshouldalsobecappedoffto
preventtheentryofmoistureetc,consultbuildingcontrolifinanydoubt.
4.11 Iffittingintoanopeninginacavitywall,orintoavoidorfalsechimneybreast,createa
sealedchamberforthefiretofitintoandthenusecavitywallboxsupplied.Failuretodo
socanresultinthepullfromthecavitycausingheatbuilduponthefiresurround,back
panelormoistureingressfromthecavity.
4.12 Anyundergratedraughtdevicesmustbesealedoff.
4.13 Ifusingthefireinaholeinthewallapplication(morethan150mmabovefloor)asmall
hearth50mmdeepwillberequiredtosupportthefirefront.Nootherhearthisrequired.
Forallotherapplications,usethehearthsizesin4.8.
4.14 Closureplatetapeandfoamsealsareunsuitableforfixingandsealingthefireintoplace.
Alwaysfixwiththefixingcablesorthroughthebaseofthefire.
5. CLEARANCESTOCOMBUSTIBLEMATERIALSANDSHELVES
5.1 Anoncombustibleshelfmaybefittedtowithin50mmofthetopedgeofthefireframe.
Notethatshelveswillgethotanddelicateornaments,waxcandlesetcshouldbekept
awayfromhotsurfaces.
5.2 Thewoodofthefiresurroundsmaybefittedtowithin100mmofthesidesofthefirebox
provideditprotrudesnofurtherforwardthan100mm.Anycombustiblesidewallsmustbe
atleast500mmfromthefirebed.
Maximumdepthofshelf 100mm150mm200mm
Minimumdistancefrom… 250mm300mm350mm
…topofframetoundersideofshelf.
5.3 NOTICE:Discolourationofwallsurfaces‐Generally,heatingapplianceswillcreatewarmair
convectioncurrentsthatwilltransferheattoanywallsurfaceagainstwhichtheyare
located.Somesoftfurnishings(includingblownvinylwallpapers)maynotbesuitablefor
usewheretheyarelikelytoencountertemperaturesabovethenormalroomlevel.For
thisreason,themanufacturer’sadviceshouldbesoughtbeforeusingthistypeofwall
coveringadjacenttoanyheatingappliance.Thelikelihoodofwallstainingcausedfrom
convectedaircurrentswillbeincreasedinareaswherehighlevelsoftobaccosmokeor
othercontaminantsexist
.
A
C
BD
E
Outer wall
Inner
Cavity
SurrounMarble
Gas supply routes when fire is
inset into the cavity wall
A
= Through wall – Pipe
must be sleeved and
sealed to fire
B & D = Sleeve pipe
behind surround and seal
to fire

Page6of16
6. PREPARINGTHEAPPLIANCE
6.1 Unpacktheheater(see2.0).Ensureapplianceiscorrectlymarkedforthegasitistobe
usedwith.Taketheappliancecomponentsandlaythemoutinanorderedmanner.To
preventdamagethedecorativeframe,fret,coalsandceramicfirebedcomponentscanbe
placedsafelytooneside.Notehowtheframeattachesontothefirewithinternaltagsthat
clipovertheglassfixingbracketstomakerefittingeasier.
6.2 DONOTATTEMPTTOUSETHEAPPLIANCEWITHBROKEN/DAMAGEDGLASSORCOALS.
Contactourservicedepartment01572725570
6.3 Decideupontherouteforthegassupplyandifthisistobeaconcealedsupply,selecta
suitableholeinthefirebox,removetheknockoutandlayinthesupplyasrequired.Fitthe
rubbergrommetaroundthegaspipeentrytotheapplianceandseal.Werecommendthe
cavityboxisusedwhereverpossibleandonlythecorrespondingholeinthisshouldbe
removed.Notethesupplycanbeeitherconcealedthroughtheholesintheappliancesides
andbackorsurfacefittedoverthehearthandwherepipespassthroughwallstheymust
besleeved.Ifthegaspipepassesthroughawall,cavityorun‐ventedvoidthenthere
shouldbenojoinsinthisareaandthepipesshouldbefullysleeved.Beforepushinggas
pipesthroughwalls,sealthepipeendstopreventdebrisenteringthepipes.
6.4 Drillandfitcablefixingpositionsinaccordancewithdiagramoralternativelydrillandfit
screwsthroughbaseoffireboxandcavitybox.Therearenotensionersincludedasthe
wiredoesnotneedtobetaughtasthereisnoriskofspillage.
6.5 Slidecavityboxoverthebackofthefirebox,takingcaretothreadthefixingcables(ifused)
throughtheback.Slidefirebox(andcavitybox)intofireplaceopeningthreadcables
throughlowerholesandpushfullybackintoplaceandsecure.Noteifthefireopening/
heartharenotlevelitmaybenecessarytoremedythisorpackundertheappliancebase
topreventthetopofitleaningawayfromthefireplace.
6.6 Fullypurgepipesofairandanydebrisandconnectthegassupplytothe8mmelbowon
thefire.Leaktestthesupplyusinganapprovedmethod.Note:Anisolatingvalvemustbe
situatedneartheapplianceforservicing.
6.7 Sitethethermostatatasuitablepositionwhereitwillsensetheroomtemperature.(Itis
wrappedaroundthethermostatknobfortransitpurposesonly).Werecommendthatthe
sensingbulbismovedfromtherighthandsidetothelefthandsideofthefireandclipped
tothegasinletpipe.Thiswillkeepitcoolandpreventprematureshutdown.Itcanbe
movedintotheroomformoreaccuratesensingifrequired.




View of Cable end
Screw
Cable
Fixing Cable
Spacer
Bracke
Eyebolt
Cavity box

Page7of16

7. REMOVINGANDREFITTINGGLASS&DECORATIVETRIM
7.1Toremovetheglass,removethedecorativetrimandthenthe4nutsinthesideframes
andpivotingitoutfromthebottomthenremoveglassfromitstopchannel.Refittingis
doneinreverseorder.
7.2 REVERSIBLESIDECHEEKSTheappliancehassidecheeksthatareplainononesideand
brickeffectontheother.Thesecanberemovedandreplacedbytheinstallertosuitthe
customer’schoice
7.3Refitalldecorativetrimsandfirefrontcomponentsbeforeuse.Thefirefronthastags
internallythatsimplyclipoverthecutoutsintheglassclip.Thesetagscanbebentto
adjustifrequired.Liftthetrimassemblyhalfwayupthefire,pressbackandthenslide
downandthetagswillclipontheenamelledglasschannels.

8. FUELBEDLAYOUT
Thelayoutofcoalsandpebblesonthis
applianceareidentical,theonlydifference
beingthesurfacemouldinganddecoration.
Thebaseandfrontmouldingsshouldbe
positionedasshown.Thebaselocatesonto
therearshelfandsitscentralandpushed
back.Thefrontmouldingispositioned
centrallyinitschannelwiththecutouton
therightasshown.
Notethepilotpositionontherighthand
sideoftheburner.
Itisimportantforcleanburningthatthecorrectmouldingisfittedinthecorrectplace.
Theremustbeacleargapbetweenthetwosetsofcoals/pebbles.
Alwaysreplacetheglassafterlayingthefuels.Donotattempttousetheunitwithbroken
/damagedglassorcoals.Donotuseadditionalornonstandardcoalsorpebbles.

9. TOLIGHTTHEHEATER
BEFORELIGHTING.IFTHEPIPESHAVENOTBEENPURGEDOFDEBRIS,DOSONOW
BEFORELIGHTINGTHEFIRE.FAILURETODOSOWILLRESULTINBLOCKAGESWITHINTHE
PILOT.
BURLEYMAGIGLOISTHEONLYCOMPANYTOBENCHRUNANDTHOROUGHLYTEST
EVERYSINGLEGASFIREITPRODUCES.MAGIGLOISINTHEUNIQUEPOSITIONOF
KNOWINGTHATEVERYAPPLIANCELEAVESTHEFACTORYINPERFECTWORKINGORDER.
9.1 Thereare2controlknobsontheappliance.Theleft
handone(colouredblack)controlsOn/OffandHigh/
Lowflame.Therighthandone(colouredblack)isthe
comfortlevelthermostatwhichturnsthefiredownto
pilotonlyoncethedesiredtemperatureisreached.
Somepeopleprefertoretainaflameeffectusingthe
lefthandblackknobtocontrolitsheightwhilstkeeping
thethermostatblackknobsetonhot.Otherspreferto
usethefirepurelyasaheaterinwhichcasetheywill
selectaflameheightontheleftblackknobthensetthethermostatblackknobtoa
comfortlevel.Inbothcasesiftheroomgetstoohot,thethermostatwillautomatically
M
H
L
Control Knob
Thermostat

Page8of16
reducethefiretothepilotsettinguntiltheroomcools.Ifduringusethepilotisalightbut
themainburnerwillnotlight,checkthethermostatpositionandifnecessaryselecta
warmersetting.Therangeofthethermostatisaround13oC–55oC.
9.2 Tolightthefire,firstensuretheblackknobisturnedclockwisetoOFF.Pressthelefthand
(Black)controlknobforseveralsecondsthenturnslowlyanticlockwisetotheignition
position.Aclickwillbeheardandthepilot(underrightsideoffuelbed)shouldlight.Ifit
doesnot,repeattheoperationafewtimestopurgeanyairinthepipe.Continuetohold
knobfor15–20secondtoestablishthepilotandthenrelease.Ifpilotfailstoestablish,
turnoff,wait1minutethenrepeatlightingprocedure.Rotatetheblackknobtohighflame
tolightthenbacktothedesiredflameposition.Ifnogascomesthroughrotatetheblack
knob(thermostat)toahotterroomsettingandthefirewilllight.
9.3 Controlthefirebyacombinationofthermostatand/orflamesettingtosuityourmodeof
use(see9.1)
9.4 Toturnthefireoff,rotatetheleft‐handknobfullyclockwisebacktoaverticalposition.
9.5 SPARKFAILUREThegapbetweenthepilotelectrodeandthepilotshouldbe3.5–4.5mm
andnormallyadjustmentisnotnecessary(theelectrodeisverybrittle).Thesparkshould
jumpacrossthegapbetweentheelectrodeandthegasoutletonthepilothead.Ifthe
igniterfails,alightedtapercanbeinsertedintothepilotareatocheckthatgasisreaching
thepilot.

10. COMMISSIONING
10.1 TESTTHEGASPRESSURE.Turnthefireonfull,attachamanometertotheinlettestpoint
andensurethereisapressureof20mb(+/‐1mb)fornaturalgasappliancesor37mbfor
propaneappliances.Nowturnoneveryothergasapplianceinthehouseandre‐checkthe
pressure.Thepressuremuststillbewithinthetoleranceof+/‐1mb.Nowturnoffallthe
othergasappliancesandturnthefiredowntopilotonly,thepressuremuststillbewithin
thetoleranceof+/‐1mb.IfitisnotTRANSCO,BORDGAISorthepropanesuppliermustbe
calledtoadjustthegovernortothehousebeforethefirecanbecommissionedfurther.
Calloutstofireswithincorrectpressureswillbechargeable.
10.2 Briefthecustomerontheoperationoftheapplianceandgivethemalltheinstructions.
Thecustomermustbetoldoftheneedforregularservicingoftheappliance,thiswillbeat
leastonceayearandbemadeawarethatnorubbishistobethrownontothefirebed.
Thecustomermustalsobemadeawarethatpurposeprovidedventilationshouldbe
checkedregularlyandnotbeblocked.
10.3 Ifyouhaveanyquestionsorthefireisnotoperatingcorrectly,phonetheMagiglohelp‐
lineBEFOREyouleavetheinstallation.
Iftheapplianceisnotfittedinstrictaccordancewiththeseinstructions,Magiglocannot
beheldresponsibleforanydamagecausedandreservetherighttochargeforany
correctivework.Doublecheckstandingandworkingpressuresandsecurelysealallopen
chimneysandflues.
10.4 ThermostatAroomtemperaturethermostatisprovided.Itissetforanormalrangeof
operatingtemperatures(13oC–55oC)butformoreaccuratemonitoringofroom
temperatureitisadvisedthatthesensingbulbisremovedfromthefireandcarefully
movedtoacoolerlocationupto1metreaway,takingcarenottobreakorpinchthe
capillarytube.Werecommendthatthesensingbulbismovedfromtherighthandsideof
thefiretotheleftandclippedtothegasinletpipe..
10.5 OxygenDepletionPilotSystemThereisahighlysensitiveoxygendepletionsensor
designedintothepilotlightandmaynotlightfirsttimeormayextinguishafterafew
minutes,pleaseadvisethecustomerofthis.IfanypartoftheOXYPilotisdamagedthe
entireunitmustbereplaced.Donotattempttobendoraltertheflamehead,

Page9of16
thermocoupleoraerationhole.Useonlygenuinesparepartsassimilarlookingpartsfrom
otherappliancesmaywellgivedifferentorinferiorperformanceandcouldleadtoa
hazard.
10.6 FirefrontsThedesignoftheseaffectcombustion,thereforeonlythecorrectfrontsupplied
withtheappliancemaybefitted.
10.7 FireguardsAfireguardisnotsuppliedwiththisappliance;howeveritisrecommended
thatafireguardtoBS6539orBS6778isfittedifthefireistobeusedinthepresenceof
youngchildren,theelderlyandtheinfirm.
10.8 CompletionofWarrantyCard.Theinstallersectionoftheguaranteecardmustbefilled
infullytovalidatethewarranty.I.e.pressure,model,roomsizeandGasSafe™
registeredinstaller(formerlyCORGI)Number

11. SERVICINGINSTRUCTIONS
Aswithallgasappliancestheunitmustbeservicedatleastonceperyear,preferablyat
thebeginningoftheheatingseason.Allservicingmustbecarriedoutbyaqualified
serviceperson.
Beforecommencinganyservicing,ensurethatthegasisturnedofftotheapplianceand
thattheapplianceiscool.
Cleaning–Ifrequiredthecasingshouldbewipedwithaclothdampenedinsoapywater.
Theglassmaybecleanedwithanynon‐abrasivecleanersuchas‘hobbrite‘.
Liftthecastfrontandthedecorativeframetoremove.Unscrewthefournutsholdingthe
glass,removeandplacethoughtfullytoavoiddamageorinjury.
Carefullyremovethefrontandrearcoalsetsandcleantheburnerandassociatedparts
usingavacuumcleaner.Takeparticularcaretoremovealldebrisaroundthepilotlight.
Thelogsandbacking‘brickwork’containrefractoryfibre(RCF).Excessiveexposureto
thesematerialsmaycausetemporaryirritationtotheeyes,skinandrespiratorytract;
consequently,itmakessensetotakecarewhenhandlingthesepartstoensurethatthe
releaseofdustiskepttoaminimum.WerecommendtheuseofaHEPAfilteredvacuum
toremoveanydustandsootaccumulatedintheheaterbeforeandafterworkingonit.
Whenreplacingthesearticles,theyshouldnotbebrokenup,butsealedinheavyduty
polythenebagslabelled‘RCFWaste’,whichmaybedisposedofatatippingsitelicensed
forindustrialwaste.Normalhygienerulesofnotsmoking,eatingordrinkinginthework
areashouldbefollowed.
Disconnectthegassupplytotheappliance.
Undothetwonutsholdingtheburnerassemblyinthechassis.Removetheburnertrayand
examineitforgeneralcondition.Discolorationoftheburnersurfaceisnormal.
Cleanaroundtheairinlet,removingalllintintheareaoftheinjectorandensuringthe
pilotlightaerationholeandflameheadareclean.Injectors–Onlyoriginalmanufacturer’s
injectorsmustbeused.Identificationisasfollows:NaturalGas(G20/G25)‐92/300
Propane(G31)‐92/90shouldtheoxypilotsystemneedtobereplaced,theoriginal
manufacturer’spartsmustbeused.
Controls–TheGASCONTROLISFACTORYSETANDNORMALLYNEEDSNOADJUSTMENT.
Checkforsmoothoperationofthegasvalve.Removeallcovers;checkthetightnessofthe
thermocoupleconnectionintothevalve,theconditionofthepiezoandignitionleads.
Examinethefirecasing,thefireboxandcatalyticconverterforobvioussignsofdamageor
degradation.Cleanoutanydirtordustaccumulatedinthebottomofthefire.Reassemble
inreverseorder.
Replaceburnerintochassisandreconnecttothegassupply.Testalljointsforleaks.
Followingthemanufacturer'sinstructions,re‐laythefuelbedandreplacetheglass.

Page10of16
Lightthefireusingthemethodintheinstructionsandensurethatthepilotlights
consistentlyandthepilotflameenvelopesthethermocouple.Thepilotshouldholdin10
seconds.Turncontroltomainburner,thisshouldlightsmoothlywithin10seconds.Ensure
thevalvegivesadequateturndownandthethermostatbulbreducestheburnerrateto
offwhenheated.Thegasmanifoldpressuresarefactorypresetusinghighlyaccurate
equipmentandmaybeobservedinthepressuretestpointonthevalve.Intheunlikely
eventofthepressurebeingincorrectitmaybereset(refertodataplatefordetails),usinga
manometerorotherpressuretestingequipment.
Locatethermostatbulbinacoolplaceawayfromtheapplianceandpreferablyoutsideof
anyinglenooks,toensureitissensingroomairtemperature.
Runappliancefor10minutes,ensuringburnerflamessettleevenly.
Acombustionanalysischeckshouldthenbecarriedout.UsingananalysertoBS7927,first
zerotheequipmentandsampletheentirewidthofthecombustionproductoutlet.Ratio
ofCO/CO2shouldbelessthan0.002within30minutes.(20ppmCOper1%CO2)A
readingofCOintheroomcentreshouldgiveariseoflessthan9ppmoverambient,peak
reading.Thecatalystisunlikelytoneedreplacementduringthelifeoftheheaterbutifthe
combustionissuspect,disconnecttheapplianceandcontactthemanufacturer.Seethe
additionalinformationontestingfoundonpages13&14.

12. PARTSLIST

PartPartNo
FrontCeramicCoal COA4241F
RearCeramicCoalCOA4241B
FrontCeramicPebblePEB4241F
RearCeramicPebblePEB4241B
OXYNGOXYP4‐41‐D
OXYLPGOXYP4‐51‐E
GlassGLA4140
GrillGRI4240
90mmFreestandingSpacerSPACERKIT
RechargeableBatteryBAT4240
RemoteHandsetREM4240


USEONLYGENUINEREPLACEMENTPARTS.

Partsorderedfromourfactorywillnormallytake5–7workingdaystobedelivered.
An‘Expressservice’isavailableuponrequestatanadditionalcost.


Duetoourpolicyofcontinualimprovementanddevelopmenttheexactaccuracyofdescriptions
andillustrationscannotbeguaranteed.

BurleyMagigloaretheonlycompanytobenchrunandthoroughlytesteverysingleFluelessgas
fireitproduces.BurleyMagigloisintheuniquepositionofknowingthateveryapplianceleaves
thefactoryinperfectworkingorder.


Page11of16
13. AdditionalInformation

RemoteControlModels.
InstallationInstructions
NOTE–USETHESEINSTRUCTIONSTOGETHERWITHPUBLISHEDDETAILSININSTRUCTIONS
ABOVE.
Ifthefiretrayisremovedforinstallation,takecaretorouteanyfixingcablesandgassupplypipes
awayfromtheworkingsoftheburnertray.
Replacethetrayandrefittheentirecoallayout,glassetcinaccordancewiththeInstallation
Instructions.

Thefirecomeswithaspecial7.2voltNiMhrechargeablebattery,charger,andconnectionwire.
Thisissuppliedloosewiththeappliancetopreventinadvertentoperation.Tooperatetheproduct
thebatterymustbechargedusingthesuppliedchargerinthekit.Thebatterywilltakebetween2
‐4hourstofullycharge.Innormaluse,thiswilllast1monthbeforethebatteryrequires
recharging.Thechargerhasindicationlightstoinformyouofitsstatus.(Actualproductmaylook
differentfromthepicturesfeaturedabove)
Toattachtotheappliance,plugtogetherthemultiblockconnectoronthebatterywiththe
matchingconnectoronthefrontrighthandsideofthefire.Thenslidethebatteryintoposition
underneaththefireinthepurposemadebatteryhousing.Note–Ifthefireemitsabeeping
sound,thisisjustthesafetysystemprimingitself.
Becausetheremotecontrolusesbatterypower,wheninthestand‐bymode.Thebatterywill
needchargingonamonthlybasisirrespectiveofuse.Ifthebatteryisallowedtodischargethenit
maynotbepossibletorechargeit.
Ahandheldremotecontrolisincludedintheboxandthishasa9voltbatterytopowerit.The
batteryshouldbechangedannuallytopreventfalsesignallingcausedbyapartiallyflatbattery.
Thebatteryisaccessiblethroughaflipoffcoveronthebackofthehandsetandthebattery
clippedontotheterminalsinside.
Whendisposingofbatteries,alwaysdosoinanenvironmentallyfriendlymanner.
Replacementrechargeablebatteriesforthefireandreplacementhandsetsareavailablefrom
Magigloon01572725570orthroughyourretailer.The9volthandsetbatteryisavailablefrom
normalretailoutlets.Pleasenotethatthecostisnotcoveredbytheguarantee.
Infraredsensor
Thisisonaretractableholderonthelefthandsideofthefacia.Itisalsopossibletoswivelthe
holder.Takethefretandashpanandadjustthesensorpositionsothatitisvisiblefromunderthe
fret.Thehandsetmusthavedirectlineofsitetothesensorinorderforittowork.
Operatingtheappliance:Seeuser’sinstructions.
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Page12of16
14. OperatingInstructionsforremoteoperation
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NOTETHISSECTIONREPLACESTHESECTION‘TOLIGHTTHEHEATER’CONTAINEDIN
THEUSERSINSTRUCTIONS
1. Batteries–Thehandsettakesastandard9vbattery.Thisshouldbechangedannually
toensurethefirecontinuestooperatecorrectly.Itcanbeaccessedthroughaflapon
thebackofthehandset.
Thefireisfittedwithaspecial7.2voltrechargeablebatteryavailablefromyourretailer
orfromMagigloon01572725570.Itcanbechangedbysimplyslidingitoutofits
housingunderthefire,undoingtheconnectorblockandcarefullyreplacingwithanew
one
2. Weregretthatthewarrantydoesnotcoveritemssuchasbatteries. 
Whendisposingofbatteries,alwaysdosoinanenvironmentallyfriendlymanner.
3. Onfirstoperation,ensurethethermostatissettothehotposition.
4. Ensuretheinfraredsensorisvisible.Thefirereliesonlineofsightbetweenthesensor
andhandsettooperate.Ifadifferentfretisfitteditispossibletoswivelandslidethe
sensorintoaclearerposition.Intheeventofthefirenotworkingcheckbothofthe
abovepointsbeforecallinganengineer.
5. Toignitethefire,pointthehandsetatthefire,pushandholdsimultaneouslythe2left
handbuttonsmarked*and●forseveralsecondsuntiltheignitingsequencebegins.
Thefirewillautomaticallylightthepilotlight,monitoritssafetyforabout20seconds
andthenitwilllighttheburneronhighflame.
6. Toalternatebetweenhighandlowflameusetheflamebuttonsontherighthandside
ofthehandset.
7. ToturnthefireOFFpressthe●buttononthetoplefthandsideoftheremotehandset.
8. Thefireisfittedwithacomfortthermostatbehindtheashpandooranditispossible
tosetthistomodulatethefirebetweenoffandon.Ifthepilotisalightbutthemain
burnerwillnotlight,checkthepositionofthisthermostatbeforechangingbatteries
etc.
9. Anaudiblesignalisheardwhenthefirereceivesasignalfromthehandset.Thiswill
helpyoutoknowthatthefirehasreceivedyourinstructionandischangingsettings.
Whenthebatterypowerislow,acontinuousbleepwillbeheardfromthefireandit
willallowyoutoshutdownsafelybutwillnotreignite.Pleasethenrecharge.
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Page13of16
15. FlueGasAnalysers–Installation&ServicingFacts

•Pleasereadthissheetevenifyouhavefittedourfiresbefore.

•Pleaseleavethissheetwiththecustomerasreferenceforfutureservicingofthe
appliance.

•Pleaseexplaintothecustomerhowthefireworksandthedetailsandfactslistedonthis
sheet,particularlywhatthecatalystdoesanddoesn’tdo.

•Ifyouhaveanydoubtsaboutthetestprocedurepleasevisitourwebsiteorcallour
technicalhelpline

Testing–Pointstonote…

•Beforetestingensurethattheroomsizeiscorrectfortheheatoutputofthefire.30cu³for
2.5kwoutput,40cu³for3.5kwand50cu³for4.5kw.

•Inallinstallationsregardlessofroomsizetheremustbeanairventpositionedatleastone
metrefromthefireateitherhighorlowlevelthroughanoutsidewallproviding100cm²of
freeair.(FortheRepublicofIreland2ventsofnotlessthan60cm²mustbeprovidedat
highandlowlevel,withminimumverticalseparationof1.6m).

•TheanalyserusedmustbemanufacturedtoBS7967andthetestmustbecarriedoutin
accordancewithBS5871Pt4

•Thecatalyticconverterneedsheattowork,thereforebeforeyoustarttesting;thefire
musthavebeenlitandburningonfullforatleast15mins.

Therearetwoteststocarryout.ACo/CO²ratiotestandaroomcentreCOtest.

1. ThefirsttestistheCO/CO²ratiotestandshouldbecarriedoutatthefireexhaustvent,
donotsticktheprobeoftheanalyserinthroughthegrillbutmovetheprobebackand
forth1inchinfrontoftheoutletgrill.(Weuseapieceofperforated8mmpipeattachedto
theanalyserwithflexiblerubbertube).Youshouldrecordaratioofnomorethan0.002%
(20ppmCOto1%Co²).ItisadvisabletohaveahighsampleofCOasthiswillimprovethe
test

2. ThesecondtestistheroomcentreCOtest.Youshouldstandintheroomcentrewiththe
probeatwaistheightandreadthelevelofCO;thisshouldbenomorethan9ppmover
ambientpeak.Pleaserecordthesereadingsonthecustomersguaranteecard.

OurFluelessfiresalsocontainthefollowingsafetydevices(anODS(OxygenDepletionSensor)and
FSD(FlameSupervisionDevice).Pointouttothecustomerthatunfortunatelythesearenotfound
onallgashobs;whicharealsofluelessdevices)
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Page14of16
16. PointstoNoteRegardingtheCatalyticConvertor!


•Ifthecustomersmokestobaccoproducts,livesonabusyroadoriscookingwithagas
oven/hobatthetimeoftestingyoumustensurethatanambientCOreadingistaken
beforelightingthefireandattemptingareading.

•Doesthecatalyticconvertorneedreplacing?Thecatalyticconvertordoesnotneed
replacingunlessithasbecomephysicallybrokenorthecombustiontestshows
deteriorationinperformanceovertime.Toconstantlytesttheperformanceofthe
catalyticconverter,ourlaboratoryhasbeenrunningapplianceseighthoursperday,five
daysperweek,foruptosevenyears.Periodicallywesendcatalyticconvertersbacktothe
manufacturerfortesting.Aftertheequivalentof30yearsofuse,thecatalyticconverteris
asefficientasitwaswhenbrandnew.Magiglomanagestoachievethisbydesigningthe
firetoensurethatthecatalyticconverterisinexactlytherightpositionforlonglifeand
maximumefficiency.(Forothermakesoffirepleaseconsulttherelevantmanufacturer).
OnlyusereplacementcatalystsuppliedbyMagiglo.

•Ifyouorthecustomerdetectsanyodoursfromthefirepleaserememberthatthecatalytic
convertorisnotanairfilteranddoesnotremovesmells.Theceramicsinthefirecan
absorbhouseholdsmellsandinturnthesesmellsgetemittedwhenthefireislit,especially
ifthefireisusedinanenclosedspaceforaperiodoftime.Ifthisisthecasewe
recommendthatthefireisrunonmaximumforatleast5hourswiththedoorsand
windowsopen.Thisshouldbedoneatleasttwiceayear,preferablyinthespringand
autumnoratanytimetheynoticeasmell.

•Wedonotadvisetheburningofwaxcandleswithin1metreofthefire.Waxparticlescan
becomeairborneanddepositandsolidifyinthefirecausingpotentialcombustion
problems.

•Thecatalystcanalsobeaffectedbyairbornepaintsmellsandvaporsfromsomepluginair
fresheners.Thefiremustberemovedorsealedifyouplantodecorateanywhereinthe
house.Ifyoucandetectsmellsfromthefirecarryouttheburningoffprocedureasabove.



FurtherinformationregardingthecatalyticconvertorandFluelessfiresingeneralcanbe
foundonourwebsitewww.magiglo.co.uk

Page15of16
17. GasratingofMagigloFluelessAppliances

Magiglo’sFluelessGasAppliancesareallgasinputratedinthefactoryandundergofurtherline
testsforcombustion,sootingandvisualperformance.ForInstallerswhowishtogasinputrate
appliancesweneedtoestablishtolerancesforpassandfail.
ManufacturersTolerances
TheHeatInputonappliancescanbeexpressedaseitheraNettoraGrossfigure.Whenthe
installerisgasratingfromthemetertheywillbeusinggrossheatinputwhichis10%higherthan
Nett.Thisconversionhastobetakenintoaccountifthemanufacturerhasquotedanettfigure.
Themanufactureralsohastoaccountforproductiontolerancesonpipes,injectors,valvesetcand
isallowedafurther+/‐5%toleranceonthemaximumrate.
BurnDown
Coldappliancesgenerallyallowagreaterrateofgastopassthroughthemandoncetheappliance
warmsthegasdensityaltersandcausestheratetoreducetothefigurestated.Thisisknownas
BurnDown.
Manufacturerscarryingouttheirtechnicaltestsallowappliancestobefullywarmandburndown
beforetakingreadingsandthisistypicallyafter1hour.Someappliancemanufacturersquotea
‘cold’figureforthegasratesothatinstallerscanmeasurethisimmediately.
InstallerTolerances
Itisimportanttotakeagasratetestoverareasonableperiodoftimesothatthecapacityofthe
meterisused.OnlowInputappliancessuchasourfluelessthisisevenmorecriticalbecause
uncertaintiescancreepin.Itisworthmeasuringovera5minuteperiodtomakesure.
Itisalsoimportanttogetyourinletpressureto20mBar.
Inagasappliancefactorycompensationisalsomadeforvariationsin
•%SaturationofGas
•VariationinCalorificValue
•VariationinGasDensity
•GasTemperature
•GasPressure
•AtmosphericPressure
•MeterCalibration
•StopwatchCalibration.
Inthehomeitisnotpossibletocorrectforthesethereforeanuncertaintyfactorneedstobebuilt
intoallmeasurements.
CurrentlyGasSafe™(formerlyCORGI)doesnotquoteafigureonthisuncertaintybutthe
measuredgasratecouldvaryby+/‐5%.
Conclusion
Inaddingallthevariablestogether,
•anappliancequotingGrossHeatInputcouldbeanythingfrom+/‐10%ofthequotedheat
input
•anappliancequotingNettHeatInputcouldbeanythingfrom0%to+20%ofthequoted
figurewhenmeasuredasaGrossfigure.
•Iftheapplianceiscoldanythinguptoafurther10%errorcouldbeexpectedandwedon’t
quotethesefiguresbecausetheychangerapidly.Thefiguresshownbelowarehotfigures.

Model HeatInput
Quoted
Minimum(Gross) Maximum
(Gross)
CuFtPerHour
Environ,Esteem2.5kWNett2.5kWGross3.0kWGross8.49
Ambience41213.5kWNett3.5kWGross4.2kWGross11.67
Acumen/Elan41114.2kWNett4.2kWGross5.3kWGross14.85

Page16of16
18. Magiglo‐DomesticGuaranteeConditions?
WeprideourselvesonthequalityofservicewedelivertoourcustomersandallMagiglo’products
carryafullyinclusive12‐monthpartsandlabourguarantee.Thisguaranteeisextendedby
another12monthsfreeofchargeprovidedthatyourapplianceisregisteredwithuswithintwo
weeksofinstallationandthatitisservicedbyaGasSafe™registeredinstaller(formerlyCORGI)at
theendofthefirstyear.Whattheguaranteecannotcoverisproblemscausedbyincorrect
installationorservicing,oranyworkcarriedoutbynon‐ GasSafe™registeredinstaller(formerly
CORGI).Anyclaimsunderthiswarrantymustbemadethroughtheretailerfromwhomthe
productwaspurchased

Weundertakethatifwithin12monthsofthedateofpurchase,yourfireoranypartthereofis
provedtobedefectivebyreasonoffaultyworkmanshipormaterials,wewillatourdiscretion
repairorreplacethesamefreeofanychargeforlabour,materialsorcarriagesubjecttocondition
that:
•AllgasappliancesareinstalledtothelatestGasInstallationregulationsbyaqualifiedGas
Safe™registeredinstaller(formerlyCORGI)andconnectedtothecorrectgastypeand
pressureasstatedontheratingplateattachedtotheequipment.
•Thefireisfittedinaroomwiththefollowingminimumdimensions2.5Kw=30m3/3.5Kw=
40m3/4.2Kw=50m3
•Awallventisinstallednotlessthan1meterawayfromthefireallowing100cm2offree
air.
•YouhavethefireservicedbyaGasSafe™registeredinstaller(formerlyCORGI)withinthe
firstyear(aswithallgasproducts,everygasappliancesmustbeservicedeveryyear).
•Theappliancehasnotbeensubjecttomisuse,accident,orrepairedorfittedbyanyone
otherthanaGasSafe™registeredinstaller(formerlyCORGI)orourownengineer.
•Theappliancehasbeenusedsolelyfordomesticpurposesandisondomesticpremisesi.e.
notforcommercialortradeuse.
•Theappliancehasbeenusedsolelyinaccordancewiththeinstructionbook.
AnyinguaranteeworkcarriedoutbyMagiglowillbechargedforifthefaultiscausedbyincorrect
pressureorgas,incorrectinstallation,operatorerror,neglectorabuse.
Allguaranteecoverisinstantlyandpermanentlycancelledifanon‐ GasSafe™registered
installer(formerlyCORGI)carriesoutanyinstallationorservicing.
Exclusions
Thisguaranteedoesnotcover:
•Damageresultingfromexternaltransportation,improperuseorneglect,thereplacement
ofanylightbulbsorremovablepartsofglassorplastic.
•Costsincurredforcallstoputrightanappliance,whichisimproperlyinstalled.
•Appliancesthatarethesubjectofrentalagreements.
•ECCountries‐thestandardguaranteeisapplicablebutissubjecttotheowner's
responsibilityandcost,toensuretheappliancemeetsthestandardssetbythecountryto
whichtheproductistaken.
AnyapplianceordefectivepartreplacedshallbecometheCompany'sproperty
ServiceCallsaremadebetween09.30amand04.30pmMonday‐Friday.
Thisguaranteeisinadditiontoyourstatutoryandotherlegalrights.
ProofofpurchasewillberequiredaswillbeacopyoftheGasSafe™registered(formerly
CORGI)installernotice.
©Magiglo2010