MAGINON IPC-20C User manual

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IRL
Preface
UK
Preface
Dear customer,
Congratulations on purchasing a high quality MAGINON
product.
You have chosen a modern IP security camera with excellent
technical equipment and respective accessory, which is parti-
cularly easy to operate.
The device comes with a 3 year warranty. In case of a defect
in the IP security camera, you require the enclosed warranty
card and proof of purchase. Keep these in a safe place.
Imprint
Issued by:
supra
Foto-Elektronik-Vertriebs-GmbH
Denisstr. 28A
67663 Kaiserslautern
Germany

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GeneralGeneral
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General
Read and keep instructions
These Operating Instructions belong to this IP
security camera. It contains important informa-
tion about the start-up and handling.
For ease of understanding, the “IP security ca-
mera” is just referred to as IP security camera in
these Operating Instructions
Study these Operating Instructions and, in par-
ticular the Safety information in detail prior to
using the IP security camera. Non-observance
of these Operating Instructions can lead to loss
of data or damage to the IP security camera.
These Operating Instructions are based on
valid standards and regulations of the EU. Also
observe specific guidelines and laws in other
countries!
Keep Operating Instructions for further use.
When passing on the IP security camera to third
parties please also include these Operating
Instructions.
Explanation of symbols
The following symbols and signal words are used in these
Operating Instructions, on the device or on the packaging.
DANGER! These signal words indicate a
high-level hazard which could cause death or
serious injury if not avoided.
WARNING! This signal word indicates a high-
level hazard which could cause death or
serious injury if not avoided.
CAUTION! This signal word indicates a low-le-
vel hazard which could cause slight or mode-
rate injury if not avoided.
NOTE! This signal word warns against po-
tential material damage or provides useful
additional information regards assembly or
operation.

10 11Quick start instructions for WindowsQuick start instructions for Windows
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Quick start instructions
for Windows
1. Hardware installation
• Connect IP security camera to
router. Either using supplied
network cable or via WLAN. To
connect the IP security camera
2. Software installation
• Install “Supra IPCam“ software on your computer using
the supplied CD.
3. Configuring the IP security camera
• In the program supra IPCam Config, click on “Start se-
arch“ and then select “Settings“.
4. Implement setup assistant
• Select the third menu point “Installation with supra
space” from Setup assistant.
QUICK
START-
INSTRUC-
TIONS!
using WLAN read instructions on page 26.
• Connect IP security camera with supplied LAN cable
and plug it into the left LAN socket of the PoE adapter.

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5. Activate IP security camera
• Enter www.supra-space.de in your Browser and log in.
6. Download smartphone app
• Use App Store or Google play to download the app
“Maginon IPC-Viewer“ for your Smartphone or your
Tablet PC and install app.
7. Setting up IP security camera in app
• Use symbol to log onto supra space. Use the log-on
information used in the Setup Assistant.
• After logging on, the camera is immediately available
from a list under the chosen camera name. Select it
from the display in order to view the camera image.

14 15Quick start instructions for MAC OSQuick start instructions for MAC OS
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Quick start instructions
for MAC OS
1. Hardware installation
• Connect IP security camera to
router. Either using supplied
network cable or via WLAN. To
connect the IP security camera
2. Determine IP address of your router
• First you require the local IP address of your router. In
order to determine the IP address of the router on your
Mac computer, click on menu bar . Select “System set-
tings” and then “Network”.
• The below window appears.
• Select the current network connection from the
window. This is indicated by the preceding green point
( in this case “WLAN”).
• Next open “Further Options”.
Change to page “TCP/IP“.
The local IP address of your router is listed behind “Rou-
ter“. The address in the below example is 192.168.16.1.
QUICK
START
INSTRUC-
TIONS!
using WLAN read instructions on page 26.
• Connect IP security camera with supplied LAN cable
and plug it into the left LAN socket of the PoE adapter.

16 17Quick start instructions for MAC OSQuick start instructions for MAC OS
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Note down this local IP address.
3. Determine IP address of IP security camera
• Open Internet Browser “Safari“ and enter the previously
determined IP address of the router.
• The configuration page of the router opens.
• Log on to the router. The log-on information can be
found in the Operating Instructions of your router.
• Look through the settings for an option with the name
“DHCP table“ or “DHCP reservation”. All devices con-
nected to the router are listed here. The name of the
list can differ from one router to the next. Consequent-
ly also check the Operating Instructions of your router.
• In the adjacent example, the IP security camera is li-
sted as “”ipcam_006E060241B6“. Next to it is the local IP
address of the IP security camera (here: 192.168.1.113).

18 19Quick start instructions for MAC OSQuick start instructions for MAC OS
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5. Activate IP security camera
• Enter www.supra-space.de in your Browser and log in.
6. Download smartphone app
• Use App Store or Google play to download the app
“Maginon IPC-Viewer“ for your Smartphone or your Ta-
blet PC and install app.
7. Setting up IP security camera in app
• Use symbol to log onto supra space. Use the log-on
information used in the Setup Assistant.
• After logging on, the camera is immediately available
from a list under the chosen camera name. Select it
from the display in order to view the camera image.

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SafetySafety
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Safety
Correct use
The IP security camera is solely designed to be used as a IP
security camera . It is only suitable for private and not or com-
mercial use.
Only use IP security camera as described in the operating
instructions. Any other use is deemed to be incorrect and can
cause material damage and loss of data.
The manufacturers or dealers do not accept any liability for
damage resulting from improper or incorrect use.
Safety information
WARNING!
Electrocution hazard!
Faulty electrical installations or excessive mains
voltage can cause electrocution.
− Only connect IP security camera if the mains voltage of the
power point matches the voltage specified on the rating
plate.
− Only connect IP security camera to an easily accessible so-
cket allowing quick disconnection from the power supply
in case of a fault.
− Please use only the PoE adapter supplied
− Do not operate IP security camera in case of visible dama-
ge or if the mains cable or connector is defective.
− Damaged mains cables of the IP security camera must be
replaced by the manufacturer or customer service or a
similar qualified person.
− Do not open housing but have repair carried out by an
expert. Contact a specialist workshop. All liability and
warranty claims shall be void in case of repairs carried out
by users, incorrect connection or improper use.
− The IP security camera may not be operated with an exter-
nal timer or separate remote control system
− Never immerse IP security camera or mains cable or plug
in water or other fluids.
− Never touch mains connector with wet hands.
− Never remove mains connector from socket by pulling on
the mains cable, but always pull on main plug.
− Never use mains cable as a carrying handle.
− Keep IP security camera, mains connector and mains cable
away from open flames and hot surfaces.
− Install mains cable in such a way that it does not become a
trip hazard.
− Do not kink mains cable and do not install it over sharp
edges.
− Never store the IP security camera in such a way that it can
fall into a trough or wash basin.
− Never touch an electric device that has fallen into water.
Always pull out mains connector immediately in such a
situation.

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− Ensure that children do not push objects into the IP secu-
rity camera.
− When not using or cleaning the IP security camera or in
case of a fault, always switch off the IP security camera and
pull mains connecter out of socket.
WARNING!
Hazard or children and persons with
reduced physical, sensory or mental
abilities (such as partially disabled,
older persons with limited physical
and mental abilities) or lack of expe-
rience and know-how (such as older
children).
− This IP security camera may be used by persons with
reduced physical, sensory or mental abilities or lack of
experience or know-how provided they are supervised or
have been instructed on how to safely use the IP security
camera and understand hazards resulting therefrom. Chil-
dren may not play with the IP security camera. The camera
may not be cleaned or maintained by children.
− Keep children under the age of eight away from the IP
security camera and the mains cable.
− Do not leave IP security camera unintended during ope-
ration.
− Keep packaging foil away from children. They could get
caught in it during play and could suffocate.
Note!
Danger of material damage!
Incorrect use of the IP security camera can cau-
se the IP security camera to be damaged.
− When installing and assembling the IP security camera
ensure that a 10 cm gap is maintained on all sides in order
to provide adequate ventilation. Ensure, in particular,
that ventilation slots are not covered by newspaper, table
clothes or curtains.
− Place IP security camera on an easily accessible, level, dry,
heat-resistant and sufficiently sturdy work surface. Do not
place IP security camera at the edge or periphery of the
work surface.
− Avoid overheating by never positioning the IP security
camera directly against a wall or underneath mounted
cupboards.
− Never place IP security camera on or near hot surfaces
(e.g. stove tops, etc.).
− Ensure that mains cable does not come into contact with
hot parts.
− Never expose IP security camera to excessive tempera-
tures (heating, etc.). Never pour liquid into IP security
camera.
− When cleaning, never immerse IP security camera in water
and do not use steam cleaner. The IP security camera
could otherwise be damaged.

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− Never place IP security camera in dishwasher. This would
destroy the camera.
− Do not use IP security camera if plastic or metal parts of
the camera show cracks or tears or are deformed. Replace
damaged parts only with original spare parts.
− Damage to the electronics, lens or accessory caused by
external influences such as impacts, falls or others are not
covered by the warranty and are chargeable.
− The surveillance camera is waterproof to IP standard IP65,
so it can also be used outdoors.
The PoE adapter is suitable for indoor use only!
The adapter may not be used outside buildings.
Start
Preparing the IP security camera
− Remove packaging material and all protective foil.
Contents of box
WARNING! Caution! Keep plastic foil and bags
away from babies and small children as dan-
ger of suffocation.
NOTE!
Danger of damage!
If the packaging is carelessly opened with a
sharp knife or other pointed objects, the pro-
duct can be easily damaged.
−Please open packaging carefully.
1. Check that delivery is complete (see Fig. A).
2. Remove IP security camera from packaging and check
whether the equipment or parts are damaged. If yes, do
not use IP security camera. Contact the service address of
the manufacturer listed on the Warranty card.

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Assembling the IP security camera
Using the supplied wall fixing, install IP security camera at a
fixed location.
Note!
Danger of material damage!
Incorrect use of the IP security camera during
assembly can cause the IP security camera to be
damaged.
− Do not place IP security camera directly next to electro-
nic devices as this could produce interference. In case of
picture interference, test IP security camera at another
location.
− Select the installation site for the IP security camera so that
the lens is not exposed to sun light.
− Hold the plate of the wall fixing containing holes against
the surface of the selected installation site and mark the
holes on the surface, using a pencil.
−Before drilling any holes, check to ensure there are no
electrical cables, gas or water pipes beneath the surface to
be drilled.
−To drill suitable holes, use a 6 mm masonry drill for dowels
in stone or concrete surfaces or a 3 mm wood drill for
timber surfaces.
−After drilling the holes insert supplied wall plugs into
holes so that they are flush with the surface.
−Secure wall fixings with supplied bolts.
Secure IP security camera
Using the four bolts, secure the IP security camera to the re-
taining plate of the wall fixing. Align the IP security camera as
desired.
Complete camera assembly
Power is supplied via a network cable and the provided
mains adapter for each feed-in (PoE – Power over Ethernet).
The network cable can be up to 100 m long.
Connect IP security camera and PoE adapter using supplied
LAN cable and plug it into the left socket (PoE) of the PoE
adapter. The IP security camera is now connected to power.
Fig.: 1 Fig.: 2

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Installing the IP security camera
Hardware installation
In order to carry out the first settings in the IP security ca-
mera, the network cable must be connected to the router.
A wireless connection via WLAN is only available once this
has been set up in the IP security camera using the cable
connection.
Plug a LAN cable into the right socket (LAN) of the PoE adapter
and connect it to the router.
The network connection of the IP security camera contains
two control LEDs.
• Yellow indicates that network activity is taking place.
• Green: Indicates that the IP security camera is connected to
a network.
NOTE!
If your router does not contain a port for connec-
ting the network cable, the IP security camera can
also be set up without a router.
NOTE!
For this purpose deactivate all networks existing
on your computer and plug the network cable of
the IP security camera directly into the computer.
You can also access the IP security camera via the
program supra IPCam Config (see section Soft-
ware installation).
System requirements
Operating system: The software provided on the enclosed
CD is only suitable for Windows operating systems. Using
the Browser access, the IP security camera can also be set up
using Mac OS, Linux or other operating systems.
• Operating systems: Windows XP (SP 2), Vista, 7, 8
• Processor: 2.0 GHz or higher
• RAM memory: 512 MByte or higher
• Network card: 10MBit/s or higher
• RAM memory: 512 MByte or higher
• Internet-Browser: Internet Explorer (from version 7),
Firefox (from version 3),Google
Chrome, Safari, Opera (latest
version)
• Screen resolution: 1024 x 768 or higher
Fig.: 3 Fig.: 4

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Software installation
The supplied software is only suitable for Windows systems.
For installation on Mac systems, please read section ”Installa-
tion on Mac OS X“.
The software must be installed on a computer connected to
the same router as the IP security camera.
3. Place supplied software CD into CD/DVD drive of your
computer.
4. The below selection menu should then appear automati-
cally. If the menu does not start automatically, select drives
from your computer and open the CD/DVD drive named
“Maginon IP Camera” by clicking on it with the mouse.
5. Start program by double clicking on CDMenu/CDMenu.exe.
6. Click on “supra IPCam“ to install the program supra IPCam
Config. Follow on-screen information until software instal-
lation is completed.
7. Once installed, the program can be found under “All pro-
grams” and supra IPCam Config.
8. By clicking on the option “Operating Instructions” in the
Start menu of the Software CD, the Operating Instructions
can be opened on screen in the system language of the
computer.
9. In the event of your computer not containing a suitable
program to open pdf files, you cal also install the program
"Adobe Acrobat Reader“.
Install Cloud supra space:
Your Maginon IPC-20C has been set up for simple camera ins-
tallation. For this purpose we have provided a Cloud solution
that can be quickly and easily set up. After installation you
can access the camera any time via supra space.
A Cloud is a platform on the Internet producing the connecti-
on between camera and your end device (computer, mobile,
TabletPC) Only the connecting data required for the camera
are stored at supra space but not camera images.
Below the few steps for setting up your Maginon IPC-20C for
use via the Cloud are explained.

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1. In the program IPCam Config call up the Setup assistant
under “Settings”.
2. Select “Maginon IPC-100AC“ as camera model and click on
“OK”. This calls up the existing settings of the camera.
3. In order to set up the camera for use via supra space select
the third option “Camera with supra space during the next
step (recommended)“.
4. Enter any name for the camera in the next window, descri-
bing, for instance, the location.
5. In the next step select Wireless network and set region to
“Europe” and enter the key.
6. Now enter the registration data for logging on to supra
space. Select any user name and a password consisting of
at least 8 characters. Also enter a valid email address. Note
down this log-on information.
7. The last step repeats again the implemented settings.
8. Click on “Continue” to carry out the camera set-up.

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Call up “supra space” cloud
Entering link
http://supra-space.de or http://supra-space.com
in your Browser and open the start page of the Cloud.
Enter user name specified in the Set-up assistant. The over-
view now lists all products of your IP camera. Select these to
call up your camera. The following page then appears.

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Use camera through “supra space”
Select symbol to call up the image of your Maginon
IPC-20C.
Using call up the Web surface of your camera. Log on with
user name “admin” and without a password. You then have
access to all settings of your Maginon IPC-20C.
Use app “Maginon IPC Viewer”
The app “Maginon IPC Viewer” is available for your camera
from the App Store and from Google Play. Load the app onto a
Smartphone or a TabletPC and start app.
Use symbol to log onto supra space. Use the login infor-
mation used in the Setup Assistant.
After logging in, the camera is immediately available from a
list under the chosen camera name. Select it from the display
in order to view the camera image.

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Manually setting up IP security camera
In the subsequent graphics it is schematically shown how the
IP security camera is integrated in your existing home net-
work and how it is accessed from the Internet.
space
supra
External - Internet
Internal - home network
184.129.21.140
Smartphone 212.123.123.123
Router
212.125.34.11
Computer
Computer
192.168.1.100
IPC-20C
192.168.1.102
Router
192.168.1.1
The router is central to this operation. The router is the
connection between your home network and the Internet.
The router is thus connected to two networks at the same
time, the Internet and your home network. The router is ac-
cessed via a different address(IP address ) from each of the
networks.
The IP security camera is directly connected to the router,
either via a network cable or wireless via WLAN. This allows
access to the IP security camera from the home network and
the Internet.
As the router is, however, protected from Internet access via
Firewall a separate access must be set up for the IP security
camera. This is referred to as Port forwarding. The following
installation steps are required to set up the IP security camera
in the home network and via the Internet:
1. The IP security camera must be connected to the router
using the supplied network cable (see section Hardware
Installation).
2. Install the supplied software (see section Software
installation).
3. Set up IP security camera automatically or manually in
home network:
• For Windows systems: (see section Setting up the IP
security camera).
• For Mac systems (See section Installation on Mac OS X).
4. Where desired, a wireless connection can be set up bet-
ween the IP security camera and the router using WLAN
(see section Manual set up of IP security camera).
5. Set up a Port forwarding in the router to allow access to
the IP security camera via the Internet (see section Router
set-up).
6. Set up a fixed Internet address (see section Setting up the
domain name).
7. Installation of Apps for Smartphones and TabletPCs (see
section Set up App).
8. The standard set-up of the IP security camera is described
from section Hardware Installation onwards. Further infor-
mation relating to the use and settings are provided from
chapter Fixing the IP security camera onwards.

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Ensure that the IP security camera is connected to the router
via the network cable and is connected to the mains (see sec-
tion Hardware Installation). A network connection between
the computer and the router must also exist. Open the pro-
gram supra IPCam Config.
In the program select ”Start search“, to open a list of available
IP security cameras.
From the list select the IP security camera to be set up or cal-
led up. This is also necessary if only one camera exists.
At the top of the menu click on “Browser“. The login page of
the IP security camera then appears in the window of the In-
ternet browser.
Select the desired language and then enter the following in
the text window:
• User name: admin
• Password: Leave empty
Click on “Login”.
The viewing window of the IP security camera is displayed.
At the bottom of the window change to “Settings” and then to
“Wireless setting” .

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Under “Region” select the region in which the surveillance
camera will be used.
In order to automatically search for the wireless network of
your router, click on “Search“ below the entries.
Select the desired WLAN network from the list by marking it
under “Selection” and click on “Use“. The settings then change
back to Wireless settings.
Enter the wireless network key of your router under “PSK” or
“Key”. This should be stored in your router documents.
Click on “Apply“, to accept the changed settings. Next, restart
the IP security camera to accept the changes. The restart ta-
kes about 2 minutes.
You can now remove the network cable between the IP se-
curity camera and the router. Do, however, note that the IP
security camera has a different local address through the
wireless connection than when connected via the network
cable.
Once restarted, the IP security camera must be searched for
using the program supra IPCam Config and opened through
“Browser”.
Setting up the router
The IP security camera is now set up in such a way that you
can access it from your home network.
You now have to set up your router in such a way that access
from the Internet is allowed. As in most cases, the router is
protected against such access by a Firewall, a separate access
for the IP security camera must be opened in the router.
If your router supports the function UPnP, access is set up
automatically. As the option UPnP is activated in the IP secu-
rity camera as a default setting, you can test in the following
manner whether automatic set-up to the Internet has been
successful:
1. Open address
http://supracam.net/ip.aspx in a Browser window.
The public IP address of your home network will be
displayed. The software must installed on a computer
connected to the same home network as the IP security
camera.
2. Enter the shown public IP address in the Browser of a de-
vice that is not connected to the Internet via your home
network. Activation from the same network is generally
not possible.

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3. If the log-on page of your IP security camera opens auto-
matically, access for the IP security camera has been set
up automatically in the router. You can then continue the
installation with section 5.7., Set up Domain name,.
4. Where automatic set up via the UPnP function is not pos-
sible, the respective access must be set up manually. This is
referred to as Port forwarding. During this process, a sing-
le access is directly passed on to the IP security camera.
The below example shows the settings to be selected in the
router to set up such an access. As the settings of the router
can differ considerably, a general description cannot be pro-
vided at this point. Please check in the router documents how
individual devices can access the router. This information can
generally be found under “Port Forwarding“.
We also have provided more detailed descriptions for diffe-
rent router models of how to set up Port forwarding. These
descriptions can be found on Internet page http://www.
ipc-info.com.
If your router is not listed, please contact our Service Hotline.
The number is provided on the warranty card.
5. To start the configuration program you require the local
network address of your router. You can check the local
network connection by searching for the IP security ca-
mera in the program supra IPCam Config and then dis-
playing the network settings using option “Address“. Note
down the address listed as" Standard gateway”.
6. Further information for activating the router can also be
found in the Operating Instructions of your router. For this,
enter the local network address of your router in the Brow-
ser and open the configuration menu. Next, open the Port
forwarding menus in the Configuration menu.
In the below example, this can be found under“Applications &
Games“ as “Simple Port forwarding”.
In the provided example two IP security cameras are connec-
ted to the router, one camera with the name IPCamera1 and
the local network address 192.168.1.110, a second camera
with the name IPCamera2 and the local network address
192.168.1.111.
Only the external port 81 is set up for the IP security camera
IPCamera1. TCP and UDP are the allowed protocols although
only TCP is required. These cameras are accessed via the In-
ternet using address http://xxx.xxx.xxx.xxx:81 (with xxx.xxx.
xxx.xxx being the public IP address of the router).