Mammoth COMMERCIAL II Series User manual

INSTRUCTION MANUAL
SKU 211404, 211405, 211406 & 211407
CAUTION
READ INSTRUCTIONS CAREFULLY FOR SAFE
INSTALLATION AND FAN OPERATION.
COMMERCIAL II SERIES
INSTALLATION • OPERATION • MAINTENANCE • WARRANTY INFORMATION

Mammoth Fans COMMERCIAL II SERIES | 3
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SAFETY PRECAUTIONS
CONGRATULATIONS ON YOUR PURCHASE PARTS LIST
Congratulations on your purchase of a Mammoth Fan. The Mammoth Fans range features world class permanent magnetic
synchronous motor (PMSM) technology and precision-led aeronautical design in mammoth proportions.
With energy efficiency, design, ultimate performance and Australian conditions in mind, Mammoth Fans have been designed as the
latest in high-volume, low-speed (HVLS) ceiling fans for large residential, commercial and industrial spaces.
Their market leading features of supreme efficiency, low noise, minimal maintenance and easy installation are backed by expert
advice and a 5-year warranty. Whether it is a public or commercial space such as a bar, restaurant, gym or hotel, Mammoth Fans
are the perfect solution for your project.
The Mammoth Fan you have purchased is a sophisticated electrical device and all care must be taken to ensure the fan is kept clean
and regularly maintained. Any issues arising from misuse or neglect are not covered by the warranty.
1. General parts
1. Always ensure the power is turned OFF before installing, maintaining, cleaning or adjusting the fan.
2. Must be assembled and installed by a licensed electrician.
3. All wiring and installation of the fan must adhere to the latest local and national wiring rules such as the AS/NZS 3000:2018,
electrical installations.
4. The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety.
5. Children should be supervised to ensure that they do not play with the appliance.
6. An all-pole disconnection switch must be incorporated into the fixed wiring in accordance with local wiring rules.
7. The structure to which the fan is to be mounted must be capable of supporting 4 times the weight of the product and its own
structural loading. Check with a structural engineer if unsure.
8. Please do not alter the structure of the install site without prior advice from a structural engineer.
9. The fan should be mounted so that the blades are at least 3.5m above the floor.
10. This fan is suitable for covered alfresco use.
11. The fan must be installed with the electrical control box supplied.
12. During installation, adjustment and cleaning ensure the blades are not bent as this will drastically impact the performance of
the fan.
13. Please make sure the fan’s input voltage and supply voltage are the same before operating.
14. Please do not open the electrical control box without first isolating the power as electrical shock may occur.
15. Please do not operate the fan if you notice any damage to or noises from the fan.
16. The control box is a sophisticated controller designed specifically for your Mammoth Fan.
No modifications to the controller are permitted and failure to follow this advice could cause injury or death.
17. Within the electrical control box is a high-voltage storage capacitor. When you operate the fan, please wait for
3 minutes to let the voltage discharge to prevent electric shock.
18. Ensure sufficient clearance around the fan and NO obstructions before starting up the fan. Failure to do so will cause
significant damage and will not be covered under the warranty.
19. Do not cut power to the fan while it is in operation. Please stop the fan first and then isolate the power.
1. Top plate (top connector)
2. Extension tube
3. Fan blade
4. Driving device
5. Integral fan blade connector
6. Fan blade plug
7. Fan blade winglet
3
2
1
4
5
6
7

Mammoth Fans COMMERCIAL II SERIES | 5
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4. Packing list
PARTS LIST PARTS LIST
3. Control unit
2. Standard component parts
NO. DESCRIPTION NO. DESCRIPTION
1PMS motor 8Top plate
2Fan blade connector 9Screw and fastener package
3Cardan joint 10 Fan hub
4Cardan joint base 11 Motor bottom cover
5Aluminium alloy bushing 12 Blade components
6Coil of wire 13 Extension tube
7Fan controller
CASE NO DIMENSIONS
( LxWxHmm )
Volume
( m3 )
Gross weight
( kg ) Remark
1 1400 x 600 x 310 0.16 70 Main body carton
PACKING SPECIFICATION
1.
Output wiring terminal
LCD screen
RJ45 Ethernet interface
Input wiring terminal
Start /speed regulating switch
Knob master switch
Control box body
7.
4.
3.
13.
2.
8.
12.
9.
Stator shaft
Fasteners
I-beam
Clamp plate
Top plate
Shim
Heat sink
Rotator
Motor cover

Exclusively distributed by Beacon Lighting | 7
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5. Required installation tools
PARTS LIST
ADJUSTABLE WRENCH
LASER DISTANCE MEASURE
ALLEN KEYS
WIRE-CUTTER
SOCKET WRENCH
LEVEL
MULTIMETER
SCREW GLUE

Mammoth Fans COMMERCIAL II SERIES | 9
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INSTALLATION REQUIREMENT
3. Concrete structure
(This accessory is sold separately)
4. Steel, concrete or timber beam structure
(This accessory is sold separately)
INSTALLATION REQUIREMENT
1. Roof installation requirement
The Mammoth Fan must be installed in a location where the blades have enough space between the fan and the nearest objects or
walls. (Refer to the below diagram for detailed spacing requirement). Secure the hanging bracket to the ceiling joist or structure with
provided bolts and nuts. Ensure there are 3 - 4 threads left on the bolt after tightening the nut. The structure to which the fan is to
be mounted must be capable of supporting 4 times the weight of the product and its own structural loading. Check with a structural
engineer if unsure.
NOTE: be cautious of items like light fittings which may swing into the
path of the spinning fan, ensure appropriate clearance is maintained.
2. I-beam steel structure
(included as standard)

1. PREPARATION Carefully unload and position the fan on the ground in a location
that won’t be impacted by ladders, scissor lifts or personnel.
2. PLAN Carefully plan and consider the following information
1. Installation point
2. Installation height
3. Whether there are obstacles (such as lights, cables, fire protection, cameras, forklift access, etc.)
4. The position of the control box
5. The input power and design of your electrical layout
6. Traction steel wire position
3. SAFETY Ensure power is isolated to the area that you are working. Ensure safe practices are followed in
regards to working at heights and lifting heavy equipment. Follow appropriate guidelines and
regulations in your region.
4. TOP PLATE Fasten the top plate to the H beam, ensuring a tight connection between the beam and the plate.
Screw glue (Loctite or similar) should be used.
5. EXTENSION TUBE
6. POWER CABLE Ensure you have sufficient length of the cable coming from the extension tube.
7. MAIN BODY
Ensure bolts are horizontal
before tightening the main body
to the extension tube.
8. WIRING Make the appropriate electrical connection to the fan body,
ensure neat and tight connections are completed.
NOTE: This is the
steel wire bracket.
Please make sure it is
installed before installing
the fan motor part to
the extension rod.
Mammoth Fans COMMERCIAL II SERIES | 11
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FAN INSTALLATIONFAN INSTALLATION
9. STEEL WIRING Important – support wires should be evenly spaced in 4 opposing directions, to evenly
distribute any stress and movement. Wire clamps should be secure and glued with screw
glue (Loctite or similar).
10. POWER CABLE Wiring should follow local regulations.
11. FAN BLADES Fan blades should be mounted one after the other in opposites to each other. Two people
will be required to effectively mount and tighten the fan blades and safety support screws.
This procedure must be done while the fan motor is mounted on the ceiling. Trying to
complete this on the floor then mounting the fan will cause damage to the blades.
12. FAN BLADE TIP
INSTALLATION
Secure fan blade tips to the blades.
13. CONTROL BOX The height from floor to the bottom of the control box should be around 1.2 metres and in
a safe and practical position.
14. WIRING Distinguish the input and output, make sure the ground wire is in place and wire to local
wiring standards.
Fastener
I-beam
Clamp plate

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DESCRIPTION OF COMMON PARAMETERS OF CONTROL SYSTEM
USER SETTING INTERFACE DESCRIPTION
FAN INSTALLATION
ELECTRICAL WIRING DIAGRAM
15. DEBUGGING Each Mammoth Fan is tested prior to leaving the factory. If there seems to be a problem
double check all electrical connections, and contact the Mammoth support team.
16. COMMISSIONING Use a spirit level and ensure blades are level before switching on. Run the fan for 15mins
and observe, is it spinning in the correct direction (anti-clockwise for summer), listen for any
abnormal noise, ensure there is no movement in the support cables. Check the current is
within the rated range.
17. HANDOVER Ensure the customer is instructed on how to operate and isolate the fan.
LCD DISPLAY STATUS CONFIRMATION
OPERATING INTERFACE ACCELERATING INTERFACE STANDBY INTERFACE
SETTING INTERFACE DECELERATING INTERFACE FAILURE INTERFACE
FUNCTION CODE DESCRIPTION EXPLANATION
S00 Return Function can be used to return to the main interface. If it doesn’t return by this
function, it will automatically return to the main interface after 10s.
S01
Rotating speed
unlocked/
rotating speed
locked
Once locked, the adjusting knob will not change the given rotating speed to
prevent accidental touching. Select this function again to unlock the rotating
speed.
S02 Motor
self-learning Function can be used to improve motor operation control.
S03 Operation
direction switch
If the motor runs in the wrong direction, the motor direction can be switched
by this function.
After the controller is powered on, when the switch points to ON, the machine is powered on, and the LCD displays: given rotating
speed, operating current, input voltage, operating status, whether “output rotating speed” is locked, failure interface and other
specific interface information as follows. Note: Interface is preset to English.
In the standby state, long press the knob (more than 2 seconds) to enter the ‘setting interface’. The setting interface functions are
as follows:

Mammoth Fans COMMERCIAL II SERIES | 15
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CLEANING & MAINTENANCE
1. Please read the precautions very carefully before operating.
2. Please confirm the wirings have been connected correctly, then turn the main knob to “ON”. Now it’s powered on.
3. Press the ‘start speed switch’ twice to use the ‘start speed switch’ to control the rotation speed.
4. Press the ‘rotation button’ twice to stop the motor. Then turn the main knob to OFF to completely stop the rotation.
Function description:
1. LCD display: If the interface isn’t used within 1 minute, the LCD screen will turn from bright to dark. The brightness is restored
after input.
2. Main switch: When the switch points to OFF, it is powered off; when the switch points to ON, it is powered on.
3. Rotation speed button: multi-function knob. Please check the below table for details.
Cleaning & maintenance
1. Please ensure the power to your Mammoth Fan is isolated before completing any cleaning and maintenance work.
Also ensure you follow all local regulations in regards to safe working at heights. Periodic cleaning of your ceiling fan
is the only maintenance required. Use a soft brush or lint free cloth to avoid scratching the paint finish.
2. A damp cloth can be used to wipe down the blades, however, ensure that excess water doesn’t enter any wiring
connections as this could damage the fan and cause a safety issue.
3. Ensure that the fitting does not come in contact with any organic solvents or cleaners.
4. The motor has a permanently lubricated ball bearing which does not require maintenance or re-oiling.
OPERATING INSTRUCTIONS
TECHNICAL INFORMATION
SKU# 211404 / 21140 5 2114 0 6 / 2114 07
Model no. SHVLS-D5BAA25 SHVLS-D5BAA30
Diameter 2.5m 3.0m
Rated voltage 220-240V - 50Hz 220-240V - 50Hz
Rated power 150W 200W
Full load current 0.7A 1A
Max. speed 130RPM 110 R P M
Air volume at max. speed 4200m3/min 5150m3/min
Climate class T - Tropical T - Tropical
Weight 41kg 44kg
WARNING
Please read the instruction manual before operation.
Ensure the fan is clear of all obstructions before operation. If the fan is unbalanced or noisy,
immediately shut it down and contact Mammoth Fans support. Ensure the power is isolated
before any maintenance work is carried out on the fan or controller.
NOTE: Always start the fan on low speed.
Function Adjust rotation speed Start, stop button Malfunction reset
Definition
Rotate the rotation speed
button clockwise to increase
speed and anticlockwise
to decrease speed.
Press the rotation
speed button once
to start and stop.
When ‘malfunction’ appears on the LCD display,
press the rotation speed button once to reset it.
If this doesn’t work, contact Mammoth following
the guide shown on screen.
Note:
Short press of the rotation speed button: press for less than 2 seconds
Long press of the rotation speed button: press for more than 2 seconds

Mammoth Fans COMMERCIAL II SERIES | 17
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TROUBLESHOOTING TROUBLESHOOTING
Common causes of operation malfunction
1. Ensure that the external power supply of the control box is within the range appropriate for the controller.
2. Ensure that there is power to the controller box and turn the speed dial to the minimum setting (Slow). Then turn the control
dial to Run. If this doesn’t work, turn the control dial to Reset, then to Stop and finally to Run.
3. If on startup you notice any unusual sounds coming from the fan or the controller immediately return the control dial to Stop
and contact the Mammoth support team.
4. Equipment damage due to improper use is not covered by the warranty. Mammoth Fans will not be responsible for personal
injuries and equipment damages for failure to comply with the contents of this manual.
Code Desc. Reason Solution
E. Lu
Under
pressure in
operation
Power outages or
instantaneous power outages Check power and reset
Input power lack phase Confirmation of main circuit wiring
Excessive input voltage
fluctuations
Improve the power supply to meet the rated voltage of
the controller. If the main circuit power supply is fine,
check the main circuit side of the electromagnetic con-
tactor to identify the problem
Note: this fault is detected when the bus voltage is lower than the ** voltage protection point (F10.19) when the controller is running.
Code Desc. Reason Solution
E. o Cx x
Mid
acceleration/
mid
acceleration/
mid
speed/
overcurrent
fault
Overload
Reducing load or replacing impulse load of large
capacity controller requires reducing load change
frequency or replacing larger capacity controller
Short circuit to the output
side of the controller Check main circuit, eliminate short circuit
Motor damaged Measure the resistance between the lines of the motor
and replace the motor immediately if conducting
Too short acceleration/
deceleration time
Increase F01.22 (acceleration time 1) increase F01.23
(deceleration time 1) replace bulk control
Overvoltage suppression of
rising frequency may result
in accelerated overcurrent
fault
Decrease overvoltage gain F10.13
Overflow suppression of
frequency reduction
resulting in decelerated
overcurrent fault
Increase overcurrent suppression gain F10.02
Controller output cable
exceeds allowable
maximum
Shorten output cable or add sinusoidal filter
Misoperation caused by
interference
Check the wiring of control circuit, main circuit and
ground, remove interference source
Note: this fault is detected when the output current of the controller exceeds the overcurrent point.
ER Code Description
E. o C1/E. o C2/E. o C3 Acceleration/deceleration/constant speed/overcurrent
E. o U1/E. o U2/E. o U3 Acceleration/deceleration/constant speed/overvoltage
E. Lu Undervoltage during operation
E. o Cx x Mid acceleration/mid acceleration/ mid speed/ overcurrent fault
E . o L1 Motor overload
E. o L2 Controller overload
E. iLF Input phase loss
E. o LFx x U/V/W phase output phase loss
E. o H2 IGBT module over temperature
E. o U x x Mid acceleration/ moderate/ midspeed/ stop/over voltage fault
E. TEx x Self-learning output current exceeds limit
E. SPD Rapid failure

Mammoth Fans COMMERCIAL II SERIES | 19
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TROUBLESHOOTING TROUBLESHOOTING
Code Desc. Reason Solution
E. iLF
Input
missing
phase
Loosening of main circuit
terminal of controller Tighten the screw and restart
Excessive input voltage
fluctuations
Improve the power supply to meet the rated voltage
of the controller. If the main circuit power supply is
fine, check the main circuit side of the electromagnetic
contactor to identify the problem
Three-phase voltage
imbalance
Confirm if there is a problem with the input voltage
and improve the power imbalance
Code Desc. Reason Solution
E. o LFx x
Output
missing
phase
Controller output side
U/V/W/ phase break
Check that the motor U/V/W/ phase connection is
normal and check that the controller output terminal
screw is not loose
Motor damage Measure the resistance between the motor wires, and
replace the motor immediately if it is connected
Low motor power Reset controller or motor power
Code Desc. Reason Solution
E. o L2 Controller
Overload
Overload
Reduce load
Increase the curve coefficient of overload protection of
motor
Acceleration and deceleration
time too short
Increase F01.22 F01.23 (acceleration and deceleration
time) Decrease F04.01 (torque increase)
Torque lift set too large Decrease F04.01 (torque increase)
V/F curve setting is not
appropriate
To determine the relationship between voltage and
frequency of V/F curve setting, modify F04.00
(VF curve setting) and modify the custom V/F curve
related parameters (F04.10~F04.19)
Abnormal output current due to
input missing phase Check the main loop to remove input phase
Code Desc. Reason Solution
E . o L1 Motor
overload
Overload Reduce the load and increase the curve coefficient of
overload protection
Acceleration and deceleration
time set too small
Increase F01.22,F01.23
(acceleration and deceleration time)
Torque lift set too large Decrease F04.01 (torque increase)
V/F curve setting is not
appropriate
To determine the relationship between voltage and
frequency of V/F curve setting, modify F04.00
(VF curve setting) and modify the custom V/F curve
related parameters (F04.10~F04.19)
The characteristics of
electronic thermal relay are
inconsistent with the
characteristics of motor load.
Use of external thermal relays
Abnormal output current
due to input missing phase Check the main loop to remove input phase
Code Desc. Reason Solution
E. o H2
IGBT
module
overheating
Excessive ambient temperature Reduce the ambient temperature of the controller
Overload Reduce load
Decrease F01.40 (carrier set)
Fan fault Make sure that the fan is running normally.
If not, replace the fan and start up again

Mammoth Fans COMMERCIAL II SERIES | 21
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TROUBLESHOOTING TROUBLESHOOTING
Code Desc. Reason Solution
E.SPD Rapid failure
Controller application Seek technical support from manufacturer
Improper setting of relevant
parameters for rapid detection
Adjust rapid detection threshold and F10.45
(rapid detection time)
Fan fault Make sure that the fan is running normally.
If not, replace the fan and start up again
Note: the percentage of output motor speed relative to F01.10 (maximum frequency) is greater than F10.44 (rapid detection
threshold), and the fault is reported after continuous F10.45 of rapid detection time. By F10.43 (the rapid protection action),
the fault detection and the motor operation mode can be set when the fault is detected.
Code Desc. Reason Solution
E.TEx x Self-learning
failures
The output current of the
controller exceeds the
upper and lower limits
Check if the motor connection is correct, reset and
retry self-learning. If the error still occurs, contact
the Mammoth Fan support team.
Note: where “xx” is self-learning faults ub code.
Code Desc. Reason Solution
E. o U x x
Mid
acceleration/
moderate/
midspeed/
stop/over
-voltage fault
High voltage Reduce the supply voltage to a specified range
Controller output or motor
short circuit Check main circuit wiring, eliminate short circuit
Too short acceleration/
deceleration time
Determine whether the acceleration stops. The fault
detection increases F01.22 (acceleration time 1)
increases F01.23 (deceleration time 1)
Overvoltage suppression of
frequency rise may result in
accelerated overvoltage fault
Increase overvoltage suppression gain F10.13
Over-current suppression
of frequency-lowering
overvoltage fault
Decrease overcurrent suppression gain
F10.02 and reduce load
Surge voltage mixed
with input voltage Add reactor to input side
Improper setting of speed
tracking parameters Change of speed tracking parameter (F07.25~F07.28)
Note: this fault is detected when the bus voltage exceeds the overvoltage point. Three phase input overvoltage point is 820 V,
single-phase input overvoltage point is 400 V.

Mammoth Fans COMMERCIAL II SERIES | 23
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WARRANTY WARRANTY
WARRANTY HOTLINE- 1800 602 243 Mammoth Fan WARRANTY INFORMATION
THIS WARRANTY IS VALID IN AUSTRALIA ONLY
In the event of service being required, please call the Mammoth Fans Support Hotline on 1800 602 243 between
9am and 5pm (AEST) Monday to Friday.
Please make sure you have all the Mammoth Fan details filled out at the end of the manual before making the call.
Every Mammoth Fan is thoroughly inspected and tested before being released for sale. In addition to any warranty rights or
conditions under statutory regulations, Mammoth Fans warrant all of its ceiling fans against defective workmanship and faulty
materials for 5 years from the date of purchase. Mammoth Fans undertake, at its option, to repair or replace, free of charge,
each product or part thereof on condition that;
1. The fan or relevant part has not been subjected to misuse, neglect, or been involved in an accident.
2. The repairs are not required as a result of normal wear and tear.
3. The product was installed by a licensed electrical contractor and to the guidelines outlined in the manual.
4. A copy of the original receipt of purchase is presented.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
Mammoth Fans cannot be held responsible for any repair other than those carried out by it or one of its
Authorised Service Agents. Please keep this warranty information in a safe place. This information must be
produced in the event of service being required.
Distributed by:
Beacon Lighting
140 Fulton Drive,
Derrimut, Victoria, 3026,
Australia
Ph 1300 289 808
Email: warranty@beaconlighting.com.au
Mammoth Fans Support Hotline - 1800 602 243
Complete and retain this form for your personal records and warranty purposes.
NAME ___________________________________________________________________________________________________
ADDRESS ________________________________________________________________________________________________
__________________________________________________________________________________________________________
_________________________________________________________________ POSTCODE _____________________________
MODEL NUMBER _________________________________________________________________________________________
(PO# + DATE CODE sticker here)
PO NUMBER or DATECODE ________________________________________________________________________________
DATE OF PURCHASE ______________________________________________________________________________________
INSTALLING LICENSED ELECTRICIAN _______________________________________________________________________
LICENCE No. _____________________________________________________________________________________________
ATTACH PROOF OF PURCHASE HERE
THIS COMPLETED DETAIL PAGE SHOULD BE FILLED IN AND EMAILED TO
THE MAMMOTH FANS SUPPORT WARRANTY TEAM WHEN REQUESTING
WARRANTY SERVICE. APPROVAL FROM MAMMOTH FANS MUST BE
OBTAINED BEFORE WORK IS COMMENCED.

COMMERCIAL II SERIES
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