Warranty
1. Marelux provides 2 years warranty for its housing body, cable (such as fiber cable and
HDMI cable), and 1 year warranty for electronic parts and components made of
silicon, rubber and plastic.
2. Marelux will keep components and parts for repair and maintenance in storage for 5
years after EOL of each model. Beyond this period, Marelux may not be able to
provide repair service for those products.
3. Repair caused by following reasons will still be charged by marelux even during the 2
years warranty.
⚫Damage from misuse, incorrect maintenance or storage not complying with the
specifications and notices in this users’ manual;
⚫Damage from falling or inappropriate placement of the product;
⚫Damage caused by repair, maintenance, dismantlement, modification or cleaning
by any unauthorized vendor or service center by Marelux;
⚫Product without authentic Marelux serial number, or with erased, distorted or
falsified serial number;
⚫Damage caused by usage of non Marelux recommended accessories, parts,
components from other makers or suppliers, such as Flash Trigger, Cable, Dome
Port, Extension Ring, Convertor and etc;
⚫Damage caused by misuse or mistreatment by human, or by natural disaster or
other situations of force majeure;
⚫Malfunction or damage caused by erosion due to not cleaning the housing or
accessories.
4. Batteries, lubricants and other consumable supplies are not in warranty.
5. All parts and components replaced from the housing and its accessories in the
warranty service should belong to Marelux.
6. Marelux is not responsible for and will not compensate any collateral damages or
financial losses caused by using Marelux products, such as income or fees related
to the users of Marelux products.