Warranty
1. Marelux provides 2 years warranty for its SOFT Pro body and 1 year warranty for electronic parts
and components made of silicon, rubber and plastic.
2. Repairs caused by following reasons will be charged by Marelux even during the 2 years warranty
period.
⚫Damage from misuse, incorrect maintenance or storage not complying with the
specifications and notices in this user manual;
⚫Damage from falling or inappropriate placement of the product;
⚫Damage caused by repair, maintenance, dismantlement, modification or cleaning by any
unauthorized vendor or service center by Marelux;
⚫Product without authentic Marelux serial number, or with erased, distorted or falsified serial
number;
⚫Damage caused by usage of non Marelux recommended accessories, parts, components
from other makers or suppliers, such as Flash Trigger, Cable, Dome Port, Extension Ring,
Convertor and etc.;
⚫Damage caused by misuse or mistreatment by human, or by natural disaster or other
situations of force majeure;
⚫Malfunction or damage caused by erosion due to not cleaning the SOFT;
3. Batteries, lubricants and other consumable supplies are not in warranty.
4. All parts and components replaced from the product in the warranty service should belong to Marelux.
5. Marelux is not responsible for and will not compensate any collateral damages or financial losses caused by
using Marelux products, such as income or fees related to the use of Marelux products.
⚫Warranty is only provided to products sold inside the service territory of the distributor
or reseller.
⚫Products purchased and used for rental business are not included in warranty.
⚫Products will lose warranty immediately after unauthorized repair or modification.
⚫The warranty terms above are made for Marelux customers to conduct free warranty
service and repair, and have no restriction to any legal rights that customers shall possess.