1. Cart won’t go with soft-touch pad in “FWD” or
“REV” when actuating throttle.
2. Cart stops when making right or left turn.
3. Cart won’t go at all, throttle system is O.K.
4. Cart won’t go, throttle system OK wiring harness
OK, battery weak.
5. Cart goes but only at higher speed when throttle is
at or near full “ON”.
6. Battery won’t take a charge. Cart quits part way
through shopping, after charging all night.
7. Cart goes, but only at low speed, for short duration
with above conditions ruled out.
8. Cart won’t go or move intermittently or a grinding
noise originates from motor.
9. Cart won’t go or operates in only “FWD” or only
“REV”.Above conditions ruled out.
10.Battery condition LED won’t operate.
11. Seat won’t slide easily.
12.Cart moves while cart is plugged in.
13.Cart has power with or without key switch on or
seat switch activated.
14.Cart has no tension in the throttle.
1. Broken or weak throttle spring or broken linkage.
2. Lose set screw on throttle plate.
3. Improper adjustment of throttle linkage.
4. Improper adjustment of potentiometer.
5. Bad circuit board.
1. Broken wire in harness where it exits steering column.
2. Low battery.
1. Broken wire harness.
2. Weak battery.
3. Defective old battery.
4. Open circuit breaker.
5. Safe-T-Stop faulty.
6. Seat switch not depressed.
7. PWM defectIve.
8. Charger is defective.
1. Loose wire(s) in cord reel or defective contacts.
2. Loose wire in control box.
3. Loose wire at key switch.
4. Battery terminal loose.
5. No power at wall socket.
6. Faulty battery charger.
1. Broken or cracked winding on potentiometer.
2. Throttle spring broken.
3. Faulty PWM controller.
1. DefectIve or old battery.
2. Defective charger.
3. See 4(1) above.
4. Defective line cord, plug.
5. No power or wrong voltage at wall socket.
1. Weak battery.
2. Tire rubbing on body.
3. Bad armature kit.
4. Potentiometer not reaching full “ON” position.
5. Drive belt loose.
6. Power cord wrapped around tire.
7. Defective wheel bearing.
1. Motor gear broken.
2. Bad armature.
3. Motor bearing worn out.
4. Pulley set screw or key loose or missing.
5. Drive belt loose.
1. Defective Soft-Touch Pad, PWM Controller, or
PC Board.
2. Safe-T-Stop faulty.
3. Defective potentiometer.
1. Loose wiring.
2. Low battery.
3. Defective circuit board
4. Key switch not turned on.
5. Not properly “seated”.
6. Open Circuit Breaker (5 amp).
1. Worn track.
2. Seat-lock engaged.
1. Faulty PWM.
2. Faulty cord reel.
3. Faulty charger.
4. No power to outlet.
1. Faulty circuit board.
2. Check bad connectIon.
1. Broken throttle spring.
2. Broken throttle linkage.
1. Replace throttle linkage.
2. Tighten, adjust cable.
3. Adjust per instructions.
4. Adjust per instructions.
5. Replace circuit board.
1. Replace wire harness kit.
2. Charge battery.
1. Replace wire harness kit.
2. Change battery.
3. Replace with new battery.
4. Reset circuit breaker.
5. Examine and repair.
6. Operator must be fully seated.
7. Replace PWM.
8. Replace charger.
1. Replace reel as necessary.
2. Tighten/reconnect.
3. Tighten/reconnect.
4. Tighten/reconnect.
5. Check for 110 volts.
6. Replace battery charger.
1. Replace potentiometer.
2. Replace throttle spring.
3. Replace PWM.
1. Replace battery.
2. Light on charger should come on.
3. See 4(1) above.
4. Replace.
5. Test , try different socket.
1. Charge or replace.
2. Check wheel bearing or axle.
3. Replace.
4. Adjust throttle plate.
5. Tighten.
6. Replace and test cord.
7. Replace bearing.
1. Replace gear or motor assembly.
2. Replace armature.
3. Replace motor assembly.
4. Tighten set screw or replace key.
5. Adjust belt Idler tension to 1/2" to3/4" belt deflection.
1. Replace.
2. Examine and repair.
3. Replace.
1. Tighten/reconnect.
2. Charge.
3. Check with volt meter/replace.
4. Turn key switch on.
5. Become fully seated.
6. Reset Circuit Breaker.
1. Replace seat sliding mechanism.
2. Hold locking lever to the left while trying to slide.
1. Replace PWM.
2. Replace cord reel.
3. Replace charger.
4. Check for 110.
1. Replace circuit board.
2. Check key switch and seat switch wires
1. Replace throttle spring.
2. Replace throttle linkage.
[3]
[18]
• Never attempt to charge the battery in this cart without using an electrical outlet that is protected by a
GFCI, (Ground Fault Circuit Interrupter).
•Replace complete cord reel if either it or the charging cord or plug is damaged or if the cord is worn or frayed.
•Never use the charging cord without proper grounding. Do not use if plug does not have three terminals.
• Never allow the cart to be used out-of-doors or on any surface that is not level.
•Always disconnect power before servicing.
• See page 4 “Daily Maintenance Checklist” and follow instructions.
•This cart is for use indoors on level surface only.
• Standing on cart is permitted providing the operator stands in the center only. DO NOT STAND WHILE
CART IS MOVING. Be certain all switches are in the “OFF” position before standing. (See “Operating &
Warning Instructions” on cart).
•After battery is charged, disconnect power supply cord before operating cart.
•DO NOT exceed the load limitations as shown on the cart.
•DO NOT force power supply cord into the rear housing of cart. Follow posted operating instructions.
•DO NOT allow children to operate or play on cart. Keep cart secured with key at service counter or offer
“Key Club” program (see back cover).
Warnings
Recommended Operating Procedures
Freight Damage
Attention
—Important Safety Instructions —
Please read before operating
CHECK:
•The shipping carton for any visible damage. Report the damage to the freight carrier immediately.
File a claim with the carrier if actual damage to your cart has occurred.
•Contents of the carton. The contents should agree with the information listed on the packing list.
Report any discrepancy to the carrier and the factory immediately.
•It is the responsibility of the owner of this cart to maintain the cart in a safe and reliable operating
condition at all times.
Trouble Shooting
Caution: Wall socket (electrical outlet) used for battery charging should have a ground fault circuit interrupter
installed by a licensed electrician.
Tools required: Screwdrivers-blade & phillips; socket set — 7/16", 1/2", 9/16"; box or open-end wrenches — 7/16", 1/2",
9/16"; allen wrenches — 3/32", 1/8", 5/32", 3/16"; small crescent wrench; vice-grips; soldering gun, flux and solder; electric
drill and bits, wire cutters, strippers and crimper; voltage-ohm meter with continuity checker; spray cleaner (Appliance
magic for counter tops & plastics); clean rags; lps#1 lubricant, heavy duty grease.
• Charger must be unplugged to perform most tests. Power light, “FWD” or “REV” lights, and led bar light will work
when charger is plugged in, but array of battery indicator lights will not work.
• To confirm motor and PWN controller operation, block the drive wheel off the floor and actuate the throttle while
connecting a jumper wire from chassis ground to the green (FWD) or white (REV) wire at the pwm controller
(Separate connector). If wheel turns but cart would not operate in normal fashion, above components are OK, but
circuit board is suspect.
• To check battery (Charge for 6 hours minimum before hand), block drive wheel off floor, connect volt-ohm meter to
battery, and actuate throttle at full speed. Reading should be 10.5 volts or higher.
Symptom Possible Cause What To Do