Maserati MC 20 2022 User manual

1
MC20 –
General
Guidelines
for
Assistance
2022

2
Info/Guidelines for Handling Maserati MC 20
Towing is Preferred for All Cases Except Out of Fuel
! > See Page 6 for Location of Fuel Funnel

3
MC20 Towing
•The car can be towed on the flatbed truck.All four wheels must be lifted on the flatbed
truck
•The tow truck inclination has to be less than 8° and the tow truck has to be at least 2
meters large (2,5 metres large if skates are needed)
•The tow hook is contained in the tool kit and must be screwed in its seat accessible
behind the front grille, right-hand side, after removing the protective cap.
•Carefully clean the threaded seat before screwing the hook.
•Screw the tow hook into its seat for at least 11 turns.
•Maximum work angle of towing cable or bar:15°
•If the use of the hook is not possible, for loading the disabled vehicle on the breakdown
truck, attach the tow equipment to the main structural components of the vehicle and
not to the bumpers or other related brackets.
If two agents cannot be sent on the spot, the towing must involve
the use of skates similar to those shown in the picture àSkates has
to be put in the rear axes of the vehicle. Skates cannot be placed
in the front axes to not damage the car side skirts. Skates has to be
the lowest on the market (ex. COMEAR, part number: 03.07.0138)

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In case the car can be driven for some
metres (e.g. a warning light on, water
leakage,defective tyre ect.) and there is
no need to pull the vehicle on truck
Intervention of 1operator with aflatbed
tow truck of at least 2metres width and
inclination less than 8°
•No way to unbrake the vehicle
•No way to unlock the gearbox
Intervention of 1operator using skates –to
be put on the rear axle only –with a
flatbed tow truck of at least 2,5 metres
width and inclination less than 8°
•The parking brake can be
unlocked
•The gearbox can be unlocked
Intervention of 1operator with aflatbed
tow truck of at least 2metres width and
inclination less than 8° who:
•Uses wedges to brake the car
•Use aremote winch command to lift
the vehicle on the flatbed
Intervention of 2operators with aflatbed
tow truck of at least 2metres width and
inclination less than 8°: one operator
unlocks the gearbox while the other
brakes the car from the driving position
Maserati recommendations for towing

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MC20 Towing
•The front approach angle of the vehicle shown in the picture has to
be taken into consideration when loading the vehicle on the
assistance truck:
Lifter Optional:Optional not present in all
models.If the vehicle’s front lifter is active, the
front axle can be raised to increase the front
attachment corner.The car remains lifted as
long as the engine is on.The car returns
automatically to normal ride height 15 seconds
after the key is off.
A: 8°
B: 8°

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Emergency Kit
The kit comes in acase on the right side of the front luggage compartment.
The kit includes the following elements:
•emergency triangle;
•reflective emergency vest;
•First Aid Kit;
•gloves;
•ice scraper.
Assist the customer with first aid in case of breakdown

7
Maserati recommendations
Battery
issues
Flat tire
Breakdown
Battery failure
Battery
discharged
Tow the car to
the dealership
Spare wheel available
Spare wheel not
available
Replace the
tire/wheel
assembly Tow the car to the
dealership
Tow the vehicle to the
dealership

8
Information for Assistance Centers’ Agents

9
On the Key Fob there are 4
buttons:
•Doors Unlock
•Doors Lock
•Rear Hood Open
•Lights On
Keys
If the key fob battery is flat, is
still possible to operate the
ignition device using the key
fob with discharged battery
after placing it inside the
central tunnel compartment,
under the armrest.Lay the key
fob on the indicated spot,
respecting the position shown
in picture on the left.
To remove the emergency key
from the key fob:
• hold the mechanical latch on the
back of the key fob sideways;
• simultaneously remove the
emergency key by sliding laterally
towards the end of the key fob.
Emergency Key:

10
Red Warning Lights On
Quick Reference of Actions To Perform
Engine Oil
Pressure Towing
Engine Oil
Temperature Towing
Active
Steering
Torque
Towing
Full details of warning lights:

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Red Warning Lights On
Quick Reference of Actions To Perform
Engine oil
overfilling Towing
Electric Power
Steering Towing
Door Ajar Towing if doors cannot close
Full details of warning lights:

12
Red Warning Lights On
Quick Reference of Actions To Perform
Full details of warning lights:
Rear/Front hood
not properly closed
Check if the rear/front hood
remains locked. If ok drive
safely to the service center.
Towing if the problem persists
Electronic
throttle control Towing
Brake discs
overheating Towing
Transmission
malfunction Towing

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On Board Diagnostics (OBD)
MC20 is equipped with a sophisticated on-board diagnostic system monitoring:
•Engine
•Emission
In case these systems require service the system turns on the Mulfunction indicator
light (MIL):
No need for towing but
recommend the driver to
go to the nearest Service
center as soon as possible –
if in doubt tow vehicle to
dealer

14
MC 20 Technical Information and
Commands Overview

15
MC20 Dimensions and Weights

16
18
Multifunction lever to select
headlight and direction
indicators
and to navigate the
instrument
cluster
19 Front Lifter switch
20
Multifunction lever to select
window washing mode and
to
navigate the instrument
cluster
21
Maserati Intelligent
Assistant™ screen
22
Passenger side glove box
handle
23 Horn
Main Instruments And Control Overview
1Adjustable side air outlets
2Left shift paddle
3Cruise Control commands
4Instrument cluster screen
5Phone call button
6Right shift paddle +
7Volume control
8Voice Recognition button
9Launch Control button
10 Steering wheel position lever
11 Front hood release lever
12 Electric Parking Brake lever
13
Engine and boot
compartment release button
14 Rear fog lights switch
15 Engine START/STOP button
16 External lights switch
17 Rear-view mirrors controls
For a full description of commands
please refer to the Owner’s manual
On Dashboard

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Main Instruments And Control Overview
1Drive mode selector
2 Suspension mode switch
3 Transmission push-button selectors
4 Driver power window switch
5 Power doors lock/unlock button
6 Manual control to interact with MIA system
7 Passenger power window switch
8
Central tunnel cover with armrest
function
9Multimedia ports
On Central Tunnel On Dome Console On Doors
1Driver reading light control button
2 Hazard lights switch
3MAX defrosting/demisting button
4
Button to enable/disable front sensors of
the Park Assist system
5
Button to deactivate volumetric and anti-
lifting sensors of the anti-theft system
6Passenger reading light control button
7
Button to activate the rear view
MIRROR and DISPLAY mode
8HomeLink® controls
1Door unlatch button
2Passive Entry lock button
3
Lock for driver side door emergency
release
4Internal door release button
5Internal door opening handle
For a full description of commands
please refer to the Owner’s manual

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Info on Tire repair or replacement
•The tire repair kit is located in the front luggage compartment
and available opening the front hood.
•Small punctures up to 6 mm (1⁄4") in the tire tread can be
sealed using the tire repair kit, fitted in the front luggage
compartment.
•The kit consists of:
oan electric compressor with pressure gauge and power
cable;
oa bottle containing sealant with hose to be connected
to the punctured tire.
Tire repair:
Tire replacement:
•The Tire can be replaced only if the customer has the replacement tire supplied with the vehicle
•Before proceeding: select the P (Park) mode and then engage manually the electric parking brake
and move the ignition device to STOP position.
Full details of procedure:

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Tire repair with repair kit
In the kit there are:
•The instructions (It is
recommended to always
refer to them as the source
of official information)
•12V compressor
•Sealant canister

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Tire repair with repair kit
When sealing the hole in the tyre/inflation,
the kit must be fitted as shown in the
illustration:
1. Insert the canister with the sealant into
the seat on the compressor
2. Connect the hose on the canister to the
wheel valve
3. Electrically connect the compressor to
the 12V socket in the front luggage
compartment
4. Start the engine
5. Start the compressor
The entire sealing/inflating operation takes
about 10 minutes.