MASERMIC IFALL User manual

www.masermic.com
EN_MU_1502190
0
Fall detector
with SMS / GSM / GPRS communications
USER MANUAL
EN_MU_15021900

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INDEX
1. PRODUCT DESCRIPTION___________________________________________________ 3
2. FUNCTIONAL SPECIFICATION ______________________________________________ 3
2.1. User interface__________________________________________________________ 3
2.2. ON/OFF _______________________________________________________________ 4
2.3. Automatic fall detection functionality ______________________________________ 4
2.4. Panic button functionality________________________________________________5
2.5. Alarm mode management________________________________________________5
2.6. Call functionality _______________________________________________________ 5
2.7. Battery charging _______________________________________________________ 5
2.8. GPS location features ___________________________________________________ 5
2.9. Call centre notifications _________________________________________________6
2.10. Remote configuration __________________________________________________ 6
2.11. Firmware update ______________________________________________________ 6
2.12. Security______________________________________________________________6
3. USER INTERFACE SPECIFICATIONS _________________________________________ 7
4. GPS REPEATER FOR INDOOR LOCATION ____________________________________ 8
5. SMS COMMUNICATION ____________________________________________________9
5.1. SMS notifications from iFALL ____________________________________________9
6. iFALLDET-C APP FOR THE CONFIGURATION OF iFALL________________________10
6.1. Installation process of iFALLDET-C APP __________________________________10
6.2. Configuration and use of iFALLDET-C ____________________________________ 12
7. SPECIFICATIONS ________________________________________________________ 25
7.1. HW Specifications _____________________________________________________25
7.2. SW Specifications _____________________________________________________25
7.3. Dimensions and usage environment______________________________________26
7.4. Typical consumptions__________________________________________________26
8. ANNEX _________________________________________________________________26
9. GENERAL TERMS AND WARRANTY CERTIFICATE ____________________________ 27
9.1. Warranty Certificate____________________________________________________27
9.2. General conditions ____________________________________________________28

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1. PRODUCT DESCRIPTION
iFALL is a mobile telecare device with an automatic fall detection system, voice/data
communication capabilities and GPS positioning. It is worn at waist level being operative both
indoor and outdoor.
The fall detector is based on a patented algorithm (activated when the device is worn) that
monitors constantly the status of the user and it has a panic button to send emergency alarms.
The device integrates a GPS module in order to locate the user at any moment and a
GSM/GPRS modem to communicate with a call-centre or a caregiver.
It is advisable to use the device during the day and take it off for charging during the night.
2. FUNCTIONAL SPECIFICATION
2.1. User interface
Device and components:
1.- Green LED: indicates device status.
Starting (seeking coverage): blinking fast (0.25sg ON / 0.25sg OFF).
ON & non-worn (0.5s ON / 2.5s OFF).
ON & worn: fixed ON.
ON & worn & sleeping: turned OFF.
2.- Microphone for the “hands-free” system.
3.- Orange LED: indicates battery status.
Normal: turned OFF.
Low battery: blinking slowly (0.5s ON / 2.5s OFF).
Very low battery: blinking fast (0.25sg ON / 0.25sg OFF).
Charging: fixed ON.
4.- Clip: the rear clip allows to wear the device at waist level and it has a detector in order to
alert if the user carries it or takes it off. If the user is not wearing the device, it is generated a
tone (twice a day and never at night) reminding that the device must be worn.
5.- Charger connector: here we connect the battery charger supplied together with the device to
charge the battery.

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6.- Speaker for the “hands-free” system.
7.- Panic button: it can be used to alert about an emergency (short press), cancel an alarm
when pre-alarm mode (long press) or switch the device ON the first time from BIRTH mode.
8.- Red LED: indicates ALARM mode.
First 10 seconds: blinking fast (0.25sg ON / 0.25sg OFF).
After 10 seconds: blinking slowly (0.5s ON / 2.5s OFF).
Note 1
When the device is turned ON/OFF the LEDs make a SPLASH (1 second blinking green + red +
orange).
Operation mode:
OFF –device not in operation.
ON –device in operation.
ALARM - alarm state by a fall detection or a panic emergency.
2.2. ON/OFF
The device turns ON by any of the following ways:
Pressing the panic button (short press).
Turns ON and enters the ALARM mode.
Opening the clip for 2 seconds.
Turns on in standard (not alarm) mode.
Keeps turned ON even if the clip is closed after the 2 seconds.
Unplugging the device from the charger after being charged.
Turns on in standard mode.
The device turns OFF in three different ways:
Automatically: when the battery is depleted or the device is connected to the charger.
Manually: using the option “SHUTDOWN DEVICE” of the App iFALLLDET-C.
For safety reasons, the device cannot be turned OFF when in ALARM mode or when it is
WORN unless the battery is depleted.
Note 1
The device implements a “BIRTH” state (or deep-off state) for storage/shipping, so there is a
special initial turning ON feature. In this case the button must be pressed for ~10 seconds in
order to activate the device.
2.3. Automatic fall detection functionality
The fall detection algorithm is only activated when the user wears the device. When a fall is
detected the device enters the ALARM mode.
Use in bed: The fall detection is deactivated when using the device in bed. The system
deactivates it when a lying position is detected and activates it back when a standing position is
detected.

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2.4. Panic button functionality
When the user presses the panic button the device enters the ALARM mode, even in the case
the device is turned off (provided that the battery voltage level is sufficient).
2.5. Alarm mode management
When the device enters the ALARM mode.
1.- Alarm cancellation (optional): during the first 10 seconds the user can cancel the alarm by
pressing the red button (panic button) for at least 2 seconds. During this pre-alarm mode the
device vibrates. It is possible to deactivate this functionality using the App (see section
ADVANCED configuration tab).
2.- After the pre-alarm period of 10 seconds, the generated alarm is sent periodically via
SMS/GPRS.
3.- The alarm is only cancelled with:
a. A call received on the iFALL device.
b. A specific SMS command for cancellation.
c. A maximum number of messages have been reached (optional).
d. At the press of the panic button for 2 seconds.
4.- If the alarm is not cancelled, the system keeps sending messages every 3 minutes.
2.6. Call functionality
The incoming call is automatically picked up in hands-free mode. The user cannot start a call,
but can request it at the press of the panic button.
The incoming call decides when to end the communication and has always priority over
outgoing messages.
2.7. Battery charging
The device will indicate “low battery” to the user and the call center when the remaining
operation time is less than 4 hours of standard use.
The device will indicate “very low battery” to the user and the call center when the remaining
operation time is less than 1 hour of standard use.
The device will indicate finally “depleted battery” to the user and the call center when the battery
level is not enough to maintain the device in operation.
The charge process is automatic, the process starts when the charger is plugged into the device
and it stops when battery is completely charged or the user unplugs the charger. Complete
charging process takes 2 ~ 2.5 hours.
2.8. GPS location features
The GPS fixes the position every 5 minutes. In case of ALARM this position is updated and
included in the alarm messages. The GPS position can be requested at any time by sending a
SMS command or using the App iFALLDET-C.
The device can provide a security perimeter from which send alarm messages.

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2.9. Call centre notifications
The mobile phone or call-centre receives the following event notifications by SMS/GPRS
messages: a. Device worn/not worn ON/ OFF.
b. Device clipped/unclipped.
c. Low battery level.
d. Very low battery level.
e. Battery depleted.
f. Battery charger unplugged.
g. Battery charge full.
h. Battery charge started.
i. Panic/fall alarm.
j. Security perimeter alarm.
k. User GPS location (under request).
l. Firmware version (under request).
2.10. Remote configuration
The device can be configured by SMS commands or using the App iFALLDET-C. The following
features can be configured:
a. Battery levels.
b. Alarm cancellation.
c. Telephone numbers and addresses for communications.
d. Password.
e. Security perimeter.
f. GPS position request.
g. Activate/deactivate fall detection.
h. Activate/deactivate the panic button.
i. Restart the device.
j. Date/time configuration.
Messages will be parsed and changes implemented only if they do not affect the operation of
the device in that moment, otherwise device will wait until the change has not impact over the
normal operation.
2.11. Firmware update
Device’s firmware can be remotely upgraded via GPRS. It is activated by sending a SMS. The
device automatically downloads the new firmware as long as this does not interfere its normal
functioning. The firmware new version will be installed when the device be connected to the
charger and switched off.
2.12. Security
The SMS communication is secured by the following mechanisms:
a. Whitelist of phone numbers. Only the defined numbers can call the device.
b. Password.

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3. USER INTERFACE SPECIFICATIONS
The interface in normal use is:
GREEN LED: indicates device status:
Starting: Blinking fast (0.25s ON & 0.25s OFF).
ON & non-worn: Blinking slowly (0.5s ON & 2.5s OFF).
ON & worn: Fixed on.
ON & worn & sleeping: Turned off.
ORANGE LED: indicates battery status:
Normal: turned off.
Low: blinking slowly (0.5s ON & 2.5s OFF).
Very low: blinking fast (0.25sg ON & 0.25sg OFF).
Charging: fixed ON.
RED LED: indicates ALARM mode:
First 10 seconds: blinking fast (0.25sg ON & 0.25sg OFF).
After 10 seconds: blinking slowly (0.5s ON & 2.5s OFF).
(Optional) Red LED flashes indicate GSM failure (poor coverage or errors).
OFF MODE: no light.
SPLASH (1sg orange + green + red + vibration) when turning ON/OFF.
THE VIBRATION indicates alarm cancellation possibility (0.5s ON & 0.5s OFF).
The clip position indicates if the user is wearing the device:
Open: worn
Closed: not worn. See note below.
Red Button pressing triggers different actions:
Short press (0.25 - 1sg). Generates a panic alarm.
Long press (2 - 3sg). Cancels the alarm during the pre-alarm mode or turns off the
device if not worn.
Note 1
If the user is not wearing the device, a tone will be generated (twice per day, avoiding tones at
night) to remind the user to wear the device.

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4. GPS REPEATER FOR INDOOR LOCATION
It is advisable to use a GPS repeater to make easier the indoor positioning.
The repeater on the picture consists of an antenna for satellite reception, an antenna for GPS
positioning the iFALL device, a power cable and a LED indicating operation.

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5. SMS COMMUNICATION
All the events, notifications and configurations are made by SMS commands. It is available an
App for the automation of such commands, allowing an easier configuration method.
Events and notifications from a iFALL device can additionally be made via GPRS.
5.1. SMS notifications from iFALL
Next are listed the notifications and alarms sent by the iFALL device. The received message
contains the following parameters:
DEVICE_ID, GSM COVERAGE, ALARM/NOTIFICATION, DATE/TIME, POSITION: link Google
Maps(*)
I.e. 1: GEA359551037573036, Fall ALARM. Date: 15/02/2015
14:37:00.,Position:http://maps.google.com/maps?&z=17&t=h&q=43.24954,-
02.39148%28Dia:%2018.06.2014%20Hora:%2010h44%29
(*): The position is only included in emergency alarms.
I.e.2: GEA359551037573036,15,Date:15/02/04-11:26:54.FW VERSION, V6.5
Where:
DEVICE_ID (Ex: GEA359551037573036): Is the ID of the iFALL device, consisting of the
IMEI number preceded by the text GEA.
GSM COVERAGE: Indicates the GSM coverage level.(0…31)
ALARM/NOTIFICATION (Exj.: FALL alarm): Is the descriptor of the alarm/notification sent
from iFALL. It can be one of the following:
FALL alarm.Automatic alarm generated by the fall detection algorithm. See Note1.
PANIC alarm. Alarm generated by pressing the panic button. See Note1.
Battery low. Low battery level alarm. First threshold has been reached. Only 8 hours left
with a standard use.
Battery very low. Very low battery level alarm. Second threshold has been reached.
Only 1 hour left with a standard use.
Battery depleted. Depleted battery level alarm. Third threshold has been reached. Not
possible to continue in operation.
Security perimeter alarm. Secure area limit crossed. See note 2.
Device clipped. Notification of user wearing the device.
Device unclipped. Notification of the user not wearing the device.
Location info. Notification of the GPS position of the user. It is not sent automatically,
but by request. See Note 2.
Battery charge started. Notification of device being connected to mains. See Note 3.
Battery charger unplugged. Notification of device being disconnected from mains. See
Note 3.
Battery charger full. Notification of the end of the charging process. See Note 3.
Device turned OFF. Notifies that the device has been turned OFF. See Note 4.
Firmware
FW VERSION. Notification of firmware’s version of the device. Sent by request.
DATE&TIME: is the date and hour of the notification.

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Note 1
When an alarm critical event is generated the following procedure will be carried out:
1. As soon as the event is detected, an alarm message with the last GPS position stored
in the internal memory will be sent.
2. Should not be any stored position or be this very old the system indicates “No valid GPS
position”.
3. At the same time the GPS module will be activated trying to fix a position. If after 5
minutes no position is fixed, it will be turned off assuming that the user is indoor or with
bad GPS coverage, and that it will be very difficult to fix a position.
Note 2
In this case the GPS module will be in operation even if a critical event has not arisen. In order
to save battery every 5 minutes the GPS will be turned on up to a minute (less if it fixes a
position in less time, not more to save battery because the user could be in a position with no
GPS coverage). Once acquired a GPS position it will be stored in the internal memory and
when requested this last position will be sent.
Note 3
In these three cases the device could be turned off. In that case these messages will be sent
transparently to the user without turning on the user interface. The rest of the alarm or info
messages will not be sent while the device is turned off.
Note 4
The device is turned off in the three ways mentioned above (when turning off the three LEDs
and vibrator will flash and after this all the user interface will be disabled) but with the difference
that transparently to the user the GSM module will be kept running while sending the SMS and
turned off after that.
6. iFALLDET-C APP FOR THE CONFIGURATION OF iFALL
6.1. Installation process of iFALLDET-C APP
This document describes the user interface App –for Android- used to configure iFALL devices.
It allows to establish a SMS communication between a mobile phone and the iFALL and
automates the configuration commands sent with configuration purposes.
The installation of the App must be done in a mobile phone with Android 3.0 or higher. Follow
the next steps:

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1.- Access to the Play Store: Press on the icon with the same name on your Android device or
use your internet browser to go to http://play.google.com.
2.-Once there, search for the App “iFALLDET-C” and select it.
3.-When selected, we will find a description of the App, pictures and other information.
4.- To download, press INSTALL. The Privacy Advisor will be launched, simply ACCEPT and
continue.

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5.- We can see the installation process on the notification bar. When the process is terminated,
we will be able to access to the App.
6.- The next step is launching the App. It is now an icon on your Android phone.
6.2. Configuration and use of iFALLDET-C
Start screen:
Once installed and open, the user sees the following screens where the user will enter the
telephone number from the iFALL device as well as the addresses number(s).
The firs number to enter is the one associated to the iFALL device. To do this it is needed to
press the field iFALL number and type it (including the international area code), confirm that it is
a correct number and press NEXT.

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Then, the user can enter the telephone number that will receive the messages, following the
same steps indicated for the iFALL number: press the field Phone number 1, type it, confirm
and press Next.

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In the same way, it is possible to configure a second destination number or alternatively leave it
blank. When left blank, the scream will show 123456789.

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Finally, press the field Send
SMS messaging charts
The information exchange between the device and the App is carried out through SMS
commands which are totally transparent for the user. The user can consult the chat on his
mobile phone number.

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The SMS in blue colour corresponds to the APP command requests and the ones in yellow to
the iFALL replies.
Configuration tabs
BASIC configuration tab
The BASIC tab consists of the following user configurable fields:
1- IFALL number: SIM card telephone number inserted in the iFALL device.
2- Phone 1 number: First telephone number that will receive alarm and info messages.
3- Phone 2 number: Second telephone number that will receive alarm and info messages.
Usually these numbers are configured in the start screen. The user needs to indicate here any
change on the telephone numbers used: the iFALL and the destination numbers.
Each time the user initiates the App (except the first time), the BASIC tab shows up.
If the user does not have the location services activated on the smartphone, the application
asks for this activation to ensure a correct operation.

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LOCATION tab
The LOCATION tab consists of the following user configurable fileds:
1- Security perimeter: activates or deactivates the option of setting a security perimeter for the
iFALL carrier. This can be used to detect when the user is crossing a defined geographical limit.
2- Perimeter center address: sets both the address for the security perimeter center and the
authorized radius for the iFALL carrier to go around before the perimeter alarm triggers.
3- IFALL location: GPS request button which permits to ask for the iFALL device location.
Instants after pressing request button, the user will receive a message indicating its last valid
GPS location obtained or on the contrary, and message indication no valid position.

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To enable the security perimeter, it is needed to tap on the option “Security perimeter”, the
application asks for confirmation in order to enable it.

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Once enabled, the user needs to determine a geographical centre and the radius in order to
define the perimeter.