Fitbit Zip ace 2 User manual

User Manual
Version 1.0

Table of Contents
Get started 5
What's in the box 5
Set up Ace 2 6
Charge your tracker 6
See your data in the Fitbit app 7
Wear Ace 2 8
Placement 8
Handedness 8
Change the wristband 9
Remove a wristband 9
Attach a new wristband 9
Basics 11
Navigate Ace 2 11
Basic navigation 11
Quick settings 12
Care for Ace 2 13
Change the clock face 14
Notifications 15
Set up notifications 15
See incoming notifications 15
Turn off notifications 16
Timekeeping 17
Set an alarm 17
Dismiss or snooze an alarm 18
Use the Timers app 19
Activity and Sleep 20
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See your stats 20
Track a daily activity goal 20
Choose a goal 20
Track your hourly activity 21
Track your sleep 21
Set a sleep goal 21
Set a bedtime reminder 22
Learn about your sleep habits 22
Update, Restart, and Erase 23
Update Ace 2 23
Restart Ace 2 23
Erase Ace 2 23
Troubleshooting 25
Unresponsive device 25
General Info and Specifications 26
Sensors 26
Materials 26
Wireless technology 26
Haptic feedback 26
Battery 26
Memory 26
Display 27
Wristband size 27
Environmental conditions 27
Learn more 27
Return policy and warranty 27
Regulatory & Safety Notices 28
USA:Federal Communications Commission(FCC) statement 28
Canada:Industry Canada (IC)statement 29
European Union (EU) 30
Argentina 31
Australia and New Zealand 31
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China 32
India 33
Israel 33
Japan 34
Mexico 34
Morocco 34
Nigeria 35
Oman 35
Pakistan 35
Philippines 36
Serbia 36
South Korea 36
Taiwan 37
United Arab Emirates 39
Zambia 39
Safety Statement 39
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Get started
Build healthy habits as a family with Ace 2, the activity tracker designed for kids
ages 6+. Take a moment to review our complete safety information at
fitbit.com/safety. Ace 2 is not intended to provide medical or scientific data.
What's in the box
Your Ace 2 box includes:
Tracker Charging cable
The detachable wristband on Ace 2 comes in a variety of colors, sold separately.
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Set up Ace 2
Install the Fitbit app for Apple, Android, or Windows 10 on the primary phone,
tablet, or computer your child will use Ace 2. Log in to or create your own Fitbit
account. Next, create a family account and a child account. Connect Ace 2 to your
child’s account to transfer (or sync) data to your child’s dashboard in the Fitbit app.
Detailed setup instructions are available in our help article.
To set up an account, you’re prompted to enter information such as your child’s
height to help calculate their activity. Only other members in your family account or
Fitbit friends you approve can send your child direct messages or invite them to
participate in challenges.
When you're done with setup, read through the guide to learn more about your
new tracker and explore the Fitbit app.
To use certain features and see all data collected by Ace 2, open kid view in the
Fitbit app.
Charge your tracker
A fully-charged Ace 2 has a battery life of up to 5 days. Battery life varies with use
and other factors; animated clock faces require more frequent charging.
To charge Ace 2:
1. Plug the charging cable into the USB port on your computer or a UL-certified
USB wall charger.
2. Hold the other end of the charging cable near the port on the back of the
tracker until it attaches magnetically. Make sure the pins on the charging cable
align with the port on the back of your tracker.
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Charging fully takes about 1-2 hours. While the tracker charges, you can press the
button to check the battery level. A fully-charged tracker shows a solid battery icon
with a smile.
See your data in the Fitbit app
Sync Ace 2 to transfer your data to the Fitbit app, where you can view your activity
and sleep data, participate in challenges, and more. For best results, keep all-day
sync turned on, so that Ace 2 syncs periodically with the app.
If you turn off all-day sync, we recommend syncing at least once a day. Each time
you open the Fitbit app in kid view, Ace 2 syncs automatically when it's nearby.
You can also use the Sync Now option in the app at any time.
For more information, see help.fitbit.com.
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Wear Ace 2
Place Ace 2 around your wrist. If you purchased an accessory wristband, see the
instructions in "Change the wristband" on the facing page.
Placement
Wear Ace 2 a finger's width above your wrist bone.
Handedness
For greater accuracy, you must specify whether you wear Ace 2 on your dominant
or non-dominant hand. Your dominant hand is the one you use for writing and
eating. To start, the Wrist setting is set to non-dominant. If you wear Ace 2 on your
dominant hand, change the Wrist setting in the Fitbit app.
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Change the wristband
Ace 2 comes with a wristband attached. The wristband can be swapped with
accessory wristbands, sold separately. For wristband measurements, see
"Wristband size" on page27. Note that for larger sizes or different styles, Ace 2 is
compatible with Inspire series classic accessory wristbands.
Remove a wristband
To remove the wristband:
1. Hold the tracker with the screen facing you and the button on the left.
2. Gently push the top of the tracker through the back opening in the wristband.
Attach a new wristband
To attach a wristband:
1. Hold the tracker with the back facing you and the button on the right.
2. Hold the wristband with the back opening facing you and the button insert on
the right.
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3. Place the top of the tracker into the flexible wristband opening and gently
push the bottom of the tracker into place. Ace 2 is secure when all edges of
the band lie flat against the tracker.
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Basics
Learn how best to navigate, check the battery level, and care for your tracker.
Navigate Ace 2
Ace 2 has an OLED touchscreen display and 1 button.
Navigate Ace 2 by tapping the screen, swiping up and down, or pressing the
button. To preserve battery, the tracker’s screen turns off when not in use.
Basic navigation
The home screen is the clock. On the clock:
lSwipe down to scroll through the apps on Ace 2. To open an app, swipe to
find the app and then tap it.
lSwipe up to see your daily stats.
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Quick settings
Press and hold the button on Ace 2 for a faster way to access certain settings. Tap a
setting to turn it on or off. When you turn off the setting, the icon appears dim with
a line through it.
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On the quick settings screen:
oCheck the battery level.
oAdjust your Screen Wake setting. When the Screen Wake setting is on, turn
your wrist toward you to turn on the screen.
oTurn notifications on or off. When the Notifications setting is on, Ace 2
displays notifications from your phone when your phone is nearby. For more
information, see "Notifications" on page15.
Care for Ace 2
It's important to clean and dry Ace 2 regularly. For more information, see
fitbit.com/productcare.
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Change the clock face
A variety of clock faces are available in the Fitbit Clock Gallery.
Choose from several kid-friendly clock faces. Note that animated clock faces require
more frequent charging.
To change your clock face:
1. With your tracker nearby, from the Fitbit app dashboard, tap the account icon
>Ace 2 tile.
2. Tap Clock Faces >All Clocks.
3. Browse the available clock faces. Tap a clock face to see a detailed view.
4. Tap Select to add the clock face to Ace 2.
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Notifications
Ace 2 can display call notifications from your phone to keep you informed. The
phone and tracker must be within 30 feet of each other to receive notifications.
Set up notifications
Check that Bluetooth on your phone is on and that your phone can receive
notifications (often under Settings >Notifications). Then set up notifications:
1. With your tracker nearby, from the Fitbit app dashboard, tap the account icon
>Ace 2 tile.
2. Tap Notifications.
3. Follow the on-screen instructions to pair your tracker. Ace 2 appears in the list
of Bluetooth devices connected to your phone. Call notifications are turned on
automatically.
For more information, see help.fitbit.com.
See incoming notifications
When your phone and Ace 2 are within range, a call causes the tracker to vibrate.
The name or number of the caller scrolls once. Press the button to dismiss the
notification.
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Turn off notifications
Turn off notifications in the quick settings on Ace 2:
1. Press and hold the button on your tracker to reach the quick settings screen.
2. Tap Notifications to turn them off.
Note that if you use the Do Not Disturb setting on your phone, you don't receive
notifications until you turn off this setting.
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Timekeeping
Alarms vibrate to awake or alert you at a time you set. Set up to 8 alarms to occur
once or on multiple days of the week. You can also time events with the stopwatch
or set a countdown timer.
Set an alarm
Set and delete alarms in the Fitbit app. Turn alarms on or off directly on Ace 2in the
Alarms app .
For more information, see help.fitbit.com.
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Dismiss or snooze an alarm
When an alarm goes off, the tracker vibrates.
To dismiss the alarm, press the button. To snooze the alarm for 9 minutes, swipe
down.
Snooze the alarm as many times as you want. Ace 2 automatically goes into snooze
mode if you ignore the alarm for more than 1 minute.
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Use the Timers app
Time events with the stopwatch or set a countdown timer with the Timers app
on your tracker.
For more information, see help.fitbit.com.
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Activity and Sleep
Ace 2 continuously tracks a variety of stats whenever you wear it. Data
automatically syncs when in range of the Fitbit app throughout the day.
See your stats
From the clock face, swipe up to see your daily stats, including:
lSteps taken
lActive minutes
lSteps taken this hour and the number of hours you met your hourly activity
goal
lSleep duration
Find your complete history and other information detected by your tracker in the
Fitbit app.
Track a daily activity goal
Ace 2 tracks your progress toward a daily activity goal of your choice. When you
reach your goal, the tracker vibrates and shows a celebration.
Choose a goal
To begin, your goal is 10,000 steps per day. Choose to increase or decrease the
number of steps, or to change your goal to active minutes.
For more information, see help.fitbit.com.
Track progress toward your goal on Ace 2. For more information, see "See your
stats" above.
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