MateGo TC14W User manual

TM
14”
Portable Monitor
User Manual

This equipment has been designed with personal considerations
in mind, but improper use may result in electric shock and fire. In order not to damage
the safety components inside the monitor, please observe the following regulations
during installation, use and maintenance.
• To prevent fire or shock hazard, do not expose this device to rain or moisture.
• Before using this equipment, make sure that all cables are properly connected and
that the power cord is not damaged. If there is any damage, please contact your
dealer immediately.
• Avoid dust, humidity and extreme temperatures. Do not place this device in any area
where it may get wet. Place the device on a stable surface.
• Never push any foreign objects or spill any liquids into theopenings on the casing of
the device.
• Please use the power cord provided with the monitor. If you use another power cord
that is not provided by the dealer, please confirm whether it meets the relevant
national standards. When the power cord is damaged, please contact your dealer for
replacement.
• Please use a power supply with a voltage of 5V and a current of 2A or above. Mobile
phone chargers, power banks, and USB3.0 ports that meet the power supply
requirements can power the display; do not use a power supply lower than 5V2A to
power the device. If you do not know the type of power supply, please ask your dealer.
Before setting up this device, users carefully read all docu-
mentations included in the product packaging.
Safety Tips

• Do not try to open the back cover of the monitor. There are no user-serviceable parts in
the machine. If the monitor is abnormal, please consult the dealer.
To avoid personal injury, observe the following:
•Do not place the monitor on a sloping surface unless there are safety measures.
• Do not drop, click or throw objects/toys on the screen. Personal injury, product damage,
and screen damage can result.
• When you leave the room for a long time, please turn off the power of the monitor.
• Do not allow children to drop or insert objects inside the monitor.
• Do not install accessories not specifically designed for the monitor.
• When the monitor is left unattended for a long time, please unplug the power cord.
• When lightning strikes, do not touch the power and signal lines, as there is a risk of
electric shock.
•Do not allow any object to press or entangle the power cord.
• Do not place the monitor where the power cord may be easily damaged.
• Put the monitor in a place where it can easily fall.
• Place the monitor near a radiator or heat source.
• The power cord is the main power isolation device and must be placed where it is
easily accessible.
Do not rub the screen panel with hard objects, as this will scratch or permanently
damage the LCD.Do not press the LCD screen with your fingers for a long time, otherwise
it will produce afterglow, which will damage the screen in severe cases.
To prevent damage to the monitor, avoid the following
situations：
To prevent fire and other injuries, please observe
the following:
・

There may be red, green and blue pixel dead pixels on the screen, but it does not
affect the display function.If possible, try to use the recommended resolution for best
results. If any mode other than the recommended resolution is used, abnormal picture
may be produced. But this is characteristic of LCD panels with fixed resolution.
A still image that stays on the screen for a long time can damage the screen and create
an afterimage. Make sure to use a screen saver. Afterimages and related problems are
not covered by the product's warranty.If you encounter any technical problems during the
use of this device, please contact professional technical service personnel or dealers.

Introduction
14”

1.The function buttons are designed with three buttons on the front, and set the
independent menu button +/-
2.
1) Press and hold MENU for 3 seconds to turn on/off the monitor
2）Press .MENU to switch the monitor OSD menu, in the menu, press +2 to control the
cursor
3）Press MENU to confirm, the window will automatically close after 3 seconds
4）Press MENU to open the brightness shortcut adjustment menu and control the
brightness
5）Press + - to open the volume shortcut adjustment menu to control the volume
3.USB Type C full-featured interface: responsible for display power supply, audio and
video signal transmission, touch signal transmission, support positive and negative
insertion
4.USB Type C power supply interface: provides external power supply support,
supports reverse charging, is compatible with PD2.0 power supply protocol, and
supports 5V-20V protocol power supply (5V/3A is recommended)
5.Mini HDMI interface: responsible for audio and video signal transmission
6.USB interface: support external keyboard, mouse, etc.
Button Introduction
Device Connection Reference
1.Connectivity with Full-featured Type-C Interface
Device Connection Reference
The monitor supports a full-featured USB3.1TypeC interface connected to the
standard wire and one line for extended display or copy display use. The touch
version of ZB156 can be used for touch operation on the monitor (system support is
required, some systems are better optimized for touch, enter Windows 10, please
consult the dealer for details)
1.Connect Computer with Full-featured Interface
Transmission of Video, Audio,
Power Supply
TypeC to TypeC

2.Connecting Mobile Phone with TV-out Function
The monitor supports a full-featured USB3.1TypeC interface connected to the standard
cable for extended display or duplication display.
The display supports connecting the mobile phone with the standard cable, and
input the screen content of the mobile phone or customize the UI interface according
to the system settings;
* When there is no external power supply, the mobile phone battery
supplies power to the display (energy-saving mode is activated, and the display
brightness is automatically adjusted The user can adjust the brightness and volume of
the display according to the output power of the mobile phone.)
* When the external power supply is used, the monitor charges the
mobile phone reversely through the external power supply (in order to
ensure the monitor and mobile phone If you can get enough working current, please
use a charger or power bank with at least 18W as the external power supply, and a
higher power charger can quickly charge the mobile phone.)
-06-
The monitor supports a full-featured USB3.1TypeC interface connected to the
standard wire and one line for extended display or copy display use. The touch
version of ZB156 can be used for touch operation on the monitor (system support is
required, some systems are better optimized for touch, enter Windows 10, please
consult the dealer for details)
The display supports connecting the mobile phone with the standard cable, and
input the screen content of the mobile phone or customize the UI interface
according to the system settings;
*When there is no external power supply, the mobile phone battery supplies
power to the display (energy-saving mode is activated, and the display brightness is
automatically adjusted
The user can adjust the brightness and volume of the display according to the output
power of the mobile phone. )
2.Connect Mobile Phone with TV-out function
External Power Supply
(5V2A above)
Transmission of Video, Audio,
Power Supply
TypeC to TypeC

3.Connect Nintendo Switch
4.Connect Computer with HDMI Interface
The monitor has a Mini HDMI interface, which is compatible with most HDMI devices,
when connecting to a computer with an HDMI interface, you need to connect HDMI to
the computer, support computer USB3.0 power supply (Some brands of computers
may have insufficient power supply from the usb interface) and external 5V2Apower
supply.
* In the case of an external power supply, the monitor supports connecting
the Switch host with a standard cable and turning on the Switch TV mode.
* When an external 5V power supply is connected, the external power
supply supplies power to the display, and the Switch uses the body battery to run the
program, and the display output is 720P;
* When an external 15V PD protocol power supply is connected, the
external power supply supplies power to the display and the Switch at the same time.
The battery of the Switch body is in charging state/display output is 1080P.
-07-
*When the external power supply is used, the monitor charges the mobile
phone reversely through the external power supply (in order to ensure the
monitor and mobile phone
If you can get enough working current, please use a charger or power bank with at
least 18W as the external power supply, and a higher power charger can quickly
charge the mobile phone. )
3. Connect Nintendo Switch
4.Connect Computer With HDMI Interface
Video and Audio Signal
TypeC to USB A
Touch Screen Signal
and Power Supply
In the case of an external power supply, the monitor supports connecting the
Switch host with a standard cable and turning on the Switch TV mode.
When an external 5V power supply is connected, the external power supply
supplies power to the display, and the Switch uses the body battery to run the
program, and the display output is 720P;
When an external 15V PD protocol power supply is connected, the external
power supply supplies power to the display and the Switch at the same time. The
battery of the Switch body is in charging state/display output is 1080P.
If power supply of the computer USB interface is insufficient, use the external 5V2A power supply
External Power Supply
(5V2A above) TypeC to TypeC
-07-
*When the external power supply is used, the monitor charges the mobile
phone reversely through the external power supply (in order to ensure the
monitor and mobile phone
If you can get enough working current, please use a charger or power bank with at
least 18W as the external power supply, and a higher power charger can quickly
charge the mobile phone. )
3. Connect Nintendo Switch
4.Connect Computer With HDMI Interface
Video and Audio Signal
TypeC to USB A
Power Supply
In the case of an external power supply, the monitor supports connecting the
Switch host with a standard cable and turning on the Switch TV mode.
When an external 5V power supply is connected, the external power supply
supplies power to the display, and the Switch uses the body battery to run the
program, and the display output is 720P;
When an external 15V PD protocol power supply is connected, the external
power supply supplies power to the display and the Switch at the same time. The
battery of the Switch body is in charging state/display output is 1080P.
If power supply of the computer USB interface is insufficient, use the external 5V2A power supply
External Power Supply
(5V2A above)
MINI HDMI to HDMI

Note:
5.Connect More HDMI Devices
5V2A above
•The TypeC port on the right is a full-featured USB3.1 port with power supply function.
The TypeC port on the left is an auxiliary power supply port. In general, please connect
the TypeC port on the right to power the device first.
• When connecting an external HDMI cable, please connect the power
supply first, and then connect the HDMI to ensure the smooth transmission of the
signal.
• When a single wire is connected to the right typeC port, the power
saving function of the monitor will be activated, and the brightness will be automatically
adjusted to 30% to ensure power supply and save equipment power, users can adjust
the brightness according to the actual situation.
-08-
The monitor has a Mini HDMI interface, which is compatible with most HDMI
devices,
when connecting to a computer with an HDMI interface,you need to connect HDMI
to the
computer, support computer USB3.0 power supply and external 5V2A power supply.
( The touch screen version of the model must connect the TypeC to the USB interface
of
the computer to realize , and the user can provide the USB A to C cable by himself)
5. Connect More HDMI Devices
Video and Audio Signal
Video and Audio Signal
Cable Power Supply
Type C To USB
If power supply of the computer USB
interface is insufficient, use the external
5V2A power supply
Note:
•The TypeC port on the right is a full-featured USB3.1 port with power supply
function. The TypeC port on the left is an auxiliary power supply port. In general,
please connect the TypeC port on the right to power the device first.
•When connecting an external HDMI cable, please connect the power supply first,
and then connect the HDMI to ensure the smooth transmission of the signal.
• When a single wire is connected to the right typeC port, the power saving
function of the monitor will be activated, and the brightness will be automatically
adjusted to
30% to ensure power supply and save equipment power, users can adjust the
brightness according to the actual situation.
External Power Supply
(5V2A above)
MINI HDMI to HDMI
MINI HDMI to HDMI

Questions & Answers
Q: The monitor does not light up, and the power indicator light does not light up
A: Check if the monitor is pressed the power button, and check if the monitor is
properly connected to the power interface.
Q: The display is off, and the power indicator is red
A: Check whether the monitor and the connected device are turned on; ensure that
there is a significant connection between the USB cable connector and the device;
check the signal cable to make sure that no pins are bent; test other connected devices
to solve the problem; if the fault check still exists, it is recommended to contact or
after-sales.
Q: The screen shows no signal
A: Check whether the signal wire is correctly connected to the interface of the
connecting device; try to plug and unplug the wire again, the wiring sequence should
be to connect the power supply first, and then connect the signal wire;
Q: The screen jumps or the waveform appears on the screen
A: Make sure the wire is connected between the monitor and the connected device;
movement may cause the electronic device to interfere with the electronic device
correctly.
Q: Screen image colors look incorrect (color blocks, color casts, etc.)
A: Check the connecting wire to make sure no pins are bent
Q: Appears when the screen display content is hidden
A: Whether the screen display needs to give priority to the power supply, it is
recommended to sell it to the display before the 18th or 18th; if the screen display
phenomenon, it is recommended to be dealt with in the future.
-09-
Q: The display is off, and the power indicator is red
A: Check whether the monitor and the connected device are turned on; make sure
the USB cable is correctly connected between the monitor and the connected device;
check the signal cable to make sure that no pins are bent; try to connect other
devices to eliminate the cause of the device; if the fault still exists, it is recommended
to Contact the dealer or after-sales processing.
Q: The screen shows no signal
A: Check whether the signal wire is correctly connected to the interface of the
connecting device; try to plug and unplug the wire again, the wiring sequence should
be to connect the power supply first, and then connect the signal wire;
Q: The screen image jumps or a ripple pattern appears in the image
A: Make sure the cable is properly connected between the monitor and the connect-
ed device; remove the electronic device that may cause electrical interference
Q: Screen image colors look incorrect (color blocks, color casts, etc.)
A: Check the connecting wire to make sure no pins are bent
Q: Flickering occurs when the screen displays content
A: If the screen is flickering, it is necessary to give priority to whether the power
supply is sufficient. It is recommended to use a power adapter that supports 18W or
above to supply power to the monitor; if the power supply is normal and the screen
flickers, it is recommended to contact the dealer or after-sales for processing.

Cleaning
• Power off the monitor and unplug the power cord. Use a lint-free, non-abrasive cloth
to clean the display surface. Moisten a cloth in a mild detergent to remove stubborn
stains.
• Do not use cleaners containing alcohol or acetone. Use a special cleaner for liquid
crystals. Never spray cleaner directly on the screen/the cleaner may seep into the
monitor and cause an electric shock.
The following phenomena are normal for monitors
• You may find that the brightness on the screen is slightly uneven, depending on the
desktop pattern you are using.
• After the same image is displayed for several hours, the image displayed on the
previous screen may remain when switching images. The screen will slowly recover/or
you can turn off the power switch for hours.
• When the screen becomes black or flickering or cannot continue to work, contact your
dealer or service center for repairs. Do not repair the screen yourself!
Repackage
• Do not throw away the used pearl cotton and carton. When it is necessary to send
logistics that may encounter violent shipping, repack the monitor as it is.
Disposal
• The fluorescent lamps of the monitor contain trace amounts of mercury.• Do not
dispose of the product as general household waste.• Disposal of the product must
comply with local regulations.
Maintenance and Cleaning
Q: The display is off, and the power indicator is red
A: Check whether the monitor and the connected device are turned on; make sure
the USB cable is correctly connected between the monitor and the connected device;
check the signal cable to make sure that no pins are bent; try to connect other
devices to eliminate the cause of the device; if the fault still exists, it is recommended
to Contact the dealer or after-sales processing.
Q: The screen shows no signal
A: Check whether the signal wire is correctly connected to the interface of the
connecting device; try to plug and unplug the wire again, the wiring sequence should
be to connect the power supply first, and then connect the signal wire;
Q: The screen image jumps or a ripple pattern appears in the image
A: Make sure the cable is properly connected between the monitor and the connect-
ed device; remove the electronic device that may cause electrical interference
Q: Screen image colors look incorrect (color blocks, color casts, etc.)
A: Check the connecting wire to make sure no pins are bent
Q: Flickering occurs when the screen displays content
A: If the screen is flickering, it is necessary to give priority to whether the power
supply is sufficient. It is recommended to use a power adapter that supports 18W or
above to supply power to the monitor; if the power supply is normal and the screen
flickers, it is recommended to contact the dealer or after-sales for processing.

This product provides the original one-year warranty service
• Within 7 days from the date of sale of the product, consumers can choose to return,
exchange or repair if there is a failure listed in the "Microcomputer Product
Performance Failure Table".
• Within 15 days from the date of sale of the product, if there is a failure listed in the
"Microcomputer Product Performance Failure Table", the consumer can choose to
exchange or repair it.
• Within 1 year from the date of sale of the product, consumers can choose to repair if
there is a failure listed in the "Microcomputer Product Performance Failure Table".
The following situations are not within the scope of the Three
Guarantees:
• More than three packs of validity.
• There is no valid Three Guarantees vouchers and invoices.
• The content on the invoice does not match the actual product identification or is
altered.
• The screen has 3 or less dead pixels, 3 or less bright dots, and 5 or less dead pixels
in total.
• Damage caused by not using, maintaining and maintaining the product in accordance
with the requirements of the product instruction manual (man-made damage) Damage
caused by dismantling by unauthorized repairers (disassembly and repair without
authorization).
• Products not sold in mainland China (excluding Hong Kong, Macau and Taiwan)
After-sales Service

In order to protect your legitimate rights and interests and avoid
unnecessary losses, our company does not undertake free warranty
obligations for monitor failure or damage caused by the following
reasons, please choose paid service.
• Over the warranty period.
• When the LCD panel is scratched, bumped, deformed, dented, etc.
• Disassembled or repaired by unauthorized service personnel.
• Damage caused by accidental factors or human behavior and external force
(including operation error, handling, bumping, input of inappropriate voltage, etc.). Use
of non-standard or unpublished software or non-standard related computer compo-
nents (eg graphics cards, etc.).
• Damage caused by force majeure such as natural disasters (such as earthquakes,
fires, floods, etc.). For services outside the scope of the free warranty, we will charge a
fee (charging standard = technical service fee + replacement part fee).
Our company reserves the right to interpret all the above provisions, and the
company reserves the right to amend the provisions without prior notice. In the event of
a dispute, the "Liability Regulations for Repair and Replacement of Microcomputer
Commodities" shall prevail.

TM
Official Website Address: http://www.matego.tw
After-sale Service Address: MA[email protected]