KWH METER - FKW-15120/NMI
MATELEC AUSTRALIA. P 1800 281 282. F 1300 281 282
INFO@MATELECAUSTRALIA.COM.AU. WWW.MATELECAUSTRALIA.COM.AU
INSTRUCTIONS
PRODUCT WARRANTY STATEMENT
MONTREAUX PTY LTD trading as MATelec Australia
PRODUCT WARRANTY STATEMENT
MONTREAUX PTY LTD trading as MATelec Australia ACN 160 835 334 (“MATELEC”) warrants to the original purchaser
(“Purchaser”) that hardware products supplied by it (the “Goods”) will be free from defects for a period of 1 year from
the date of dispatch from MATelec’s control (“Warranty”).
Under the terms of this Warranty, the repair or replacement of the Goods during the warranty period is at the option of
MATelec.If a replacement product is supplied,warranty remains based on the original date of dispatch from MATelec’s
control.
Investigation of Claims:
All Goods, the subject of a warranty claim, must be inspected by MATelec for evaluation before any warranty claim is
approved.
To make a warranty claim pursuant to this Warranty, the Purchaser must:
• notify MATelec within 7 days of the alleged defect first coming to the Purchaser’s notice and within the warranty
period;
• provide MATelec all information required, including serial numbers, photos of the alleged defect, and with
reasonable evidence of the proof of purchase.
• provide evidence that the Goods have been installed correctly and is used in accordance with the MATelec’s
instructions supplied with the Goods; and
• make the Goods available for inspection by MATelec, so that MATelec may carry out all necessary work with the
Goods.
Conditions of Warranty:
This warranty extends only to:
• defects arising solely from faulty design, materials or workmanship under proper use of the Goods;
• Goods installed by a suitably qualified and experienced person;
• Goods sold by MATelec or its authorised distributors or dealers and only where the Goods are used and serviced
within Australia; and
• where the defects appear in the Goods within the Warranty period.
Exclusions to Warranty:
This Warranty does not cover;
• unauthorised repairs, alteration, modification or substitution of any parts of the Goods, or use of the Goods other
than in accordance with the instructions supplied;
• other goods that are not manufactured or supplied by MATelec.
• Electrical products and systems into which the Goods are installed or form part of but which have not been
supplied by MATelec;
• Goods purchased:
• other than from MATelec (such as purchases from unauthorised retailers and purchases over the internet,
from local/international sellers or sites such as Ebay and Amazon),
• from a competitor or not from an authorised dealer or distributor of MATelec;
In addition to the above, this Warranty DOES NOT cover the following:
• Damage or defects to the Goods that ought reasonably to have been revealed to you by an examination of the
Goods, where you conducted such an examination before acquiring the Goods,
• Normal wear and tear due to the course of normal use,
• Any Goods with a serial number removed,
• Any software applications or programs which relate to the Goods but have not been supplied by MATelec or any
MATelec authorised dealer,
• Accidental damage or damage caused by an extra-ordinary event or circumstance beyond your or anyone
else’s control including damage caused by:
