Matrix EON48 Parts list manual

EON48EON48EON48EON48
The Digital Key Phone
User Card

Navigation Keys
The Enter Key;
To enter the Menu;
To make a selection in the Menu or to complete an action.
The Up Key;
To scroll upwards when navigating the Menu/sub-menu.
The Down Key;
To scroll downwards when navigating the Menu/sub-menu.
The Forward Key;
To move forward while dialing a number.
The Back Key;
To move backwards while dialing a number.
To go back one level in the Menu.
Operating EON48
To go OFF-Hook: Lift Handset/turn on Speaker/turn on Headset/
press CA Key.
To go ON-Hook: Replace Handset/turn off Speaker/turn off
Headset.
Trunk Access Code (TAC) to dial external numbers:
Users Worldwide: Dial 0 / 5 / 61 / 62 / 63 / 64.
Users in USA: Dial 9 / 5 / 81 / 82 / 83 / 84.
To access any feature/facility:
Press the DSS Key assigned to the feature/facility, e.g.:
Press DSS Key assigned to a Station to call that Station.
Press DSS Key assigned to a Trunk to grab that Trunk.
Press DSS Key assigned to ‘Redial’ to dial the last number again.
Press DSS Key assigned to a Call Appearance to answer an
incoming call on it.
Dial the Access Code of the feature/facility.
E.g.: Dial ‘7’ for Last Number Redial, ‘17’ for Auto Redial.
Use Menu.
Press Key to enter the Menu. Scroll with / navigation key to
reach the desired feature option, press Key to select the option.
The DSS Keys are programmable keys with LED assigned to DKP,
TWT, SLT and CA and frequently accessed features like Call
Forward, Transfer, Hold, Redial, etc. You can access a trunk,
station (extension), department number, or a feature by pressing
the respective DSS Key assigned to it.
To increase the number of DSS keys, you may attach a DSS
Console to EON48. The DSS Console is a two-wire digital
terminal available in two models: DSS64 (64 keys) and DSS72
(72 keys). You may attach any two DSS Consoles of the same
model or of two different models to the EON48. E.g.: If two
DSS72 Consoles are attached, you have 144 additional keys for
Direct Station calling.
Volume Keys
While talking,
Press to increase and press to decrease Speech volume.
When the phone rings,
Press to increase and press to decrease Ringer volume.
Know Your EON48
This is an illustration of EON48P/EON48DP with LCD display capacity
of 6 lines x 24 characters. The EON48S/EON48DS model has a
display capacity of 2 lines x 24 characters. To view other lines of text on
the display, scroll with Up/Down navigation key.
You may tilt the LCD display to an angle convenient to you.
IMPORTANT!
Features that are not assigned DSS key in the default key maps
must be programmed first. Contact your System Engineer (SE).
This User Card instructs you on how to access various features
using the default DSS keys and Access Codes. Verify with your
SE, if the default key maps/access codes have been changed.
Direct Station Selection (DSS) Keys
Default Key Map
TWT001
CA04
CA03
CA02
CA01
TWT002
TWT003
TWT004
DKP001
DKP002
DKP003
DKP004
SLT001
SLT002
SLT003
SLT004
123
456
789
0
*#
abc def
ghi jkl mno
pqrs tuv wxyz
Voice Mail Call Back Cancel
Forward DND Names
Mute Conference Transfer
HoldReleaseRedial
TWT001
CA04
CA03
CA02
CA01
Fri 10 Oct 15:40
201 Reception
TWT002
TWT003
TWT004
DKP001
DKP002
DKP003
DKP004
SLT001
SLT002
SLT003
SLT004
1
2
3
9 8 4756
1Ringer LED
2Navigation keys
3Feature keys
4Dial Pad
5Speaker key with LED
6Volume increase key
7Volume decrease key
8DSS keys
9Handset
TWT - Two Wire Trunk Line
DKP - Digital Key Phone
SLT - Single Line Telephone
CA - Call Appearance

Navigation Keys
The Enter Key;
To enter the Menu;
To make a selection in the Menu or to complete an action.
The Up Key;
To scroll upwards when navigating the Menu/sub-menu.
The Down Key;
To scroll downwards when navigating the Menu/sub-menu.
The Forward Key;
To move forward while dialing a number.
The Back Key;
To move backwards while dialing a number.
To go back one level in the Menu.
Operating EON48
To go OFF-Hook: Lift Handset/turn on Speaker/turn on Headset/
press CA Key.
To go ON-Hook: Replace Handset/turn off Speaker/turn off
Headset.
Trunk Access Code (TAC) to dial external numbers:
Users Worldwide: Dial 0 / 5 / 61 / 62 / 63 / 64.
Users in USA: Dial 9 / 5 / 81 / 82 / 83 / 84.
To access any feature/facility:
Press the DSS Key assigned to the feature/facility, e.g.:
Press DSS Key assigned to a Station to call that Station.
Press DSS Key assigned to a Trunk to grab that Trunk.
Press DSS Key assigned to ‘Redial’ to dial the last number again.
Press DSS Key assigned to a Call Appearance to answer an
incoming call on it.
Dial the Access Code of the feature/facility.
E.g.: Dial ‘7’ for Last Number Redial, ‘17’ for Auto Redial.
Use Menu.
Press Key to enter the Menu. Scroll with / navigation key to
reach the desired feature option, press Key to select the option.
The DSS Keys are programmable keys with LED assigned to DKP,
TWT, SLT and CA and frequently accessed features like Call
Forward, Transfer, Hold, Redial, etc. You can access a trunk,
station (extension), department number, or a feature by pressing
the respective DSS Key assigned to it.
To increase the number of DSS keys, you may attach a DSS
Console to EON48. The DSS Console is a two-wire digital
terminal available in two models: DSS64 (64 keys) and DSS72
(72 keys). You may attach any two DSS Consoles of the same
model or of two different models to the EON48. E.g.: If two
DSS72 Consoles are attached, you have 144 additional keys for
Direct Station calling.
Volume Keys
While talking,
Press to increase and press to decrease Speech volume.
When the phone rings,
Press to increase and press to decrease Ringer volume.
Know Your EON48
This is an illustration of EON48P/EON48DP with LCD display capacity
of 6 lines x 24 characters. The EON48S/EON48DS model has a
display capacity of 2 lines x 24 characters. To view other lines of text on
the display, scroll with Up/Down navigation key.
You may tilt the LCD display to an angle convenient to you.
IMPORTANT!
Features that are not assigned DSS key in the default key maps
must be programmed first. Contact your System Engineer (SE).
This User Card instructs you on how to access various features
using the default DSS keys and Access Codes. Verify with your
SE, if the default key maps/access codes have been changed.
Direct Station Selection (DSS) Keys
Default Key Map
TWT001
CA04
CA03
CA02
CA01
TWT002
TWT003
TWT004
DKP001
DKP002
DKP003
DKP004
SLT001
SLT002
SLT003
SLT004
123
456
789
0
*#
abc def
ghi jkl mno
pqrs tuv wxyz
Voice Mail Call Back Cancel
Forward DND Names
Mute Conference Transfer
HoldReleaseRedial
TWT001
CA04
CA03
CA02
CA01
Fri 10 Oct 15:40
201 Reception
TWT002
TWT003
TWT004
DKP001
DKP002
DKP003
DKP004
SLT001
SLT002
SLT003
SLT004
1
2
3
9 8 4756
1Ringer LED
2Navigation keys
3Feature keys
4Dial Pad
5Speaker key with LED
6Volume increase key
7Volume decrease key
8DSS keys
9Handset
TWT - Two Wire Trunk Line
DKP - Digital Key Phone
SLT - Single Line Telephone
CA - Call Appearance

Press ‘Redial’ Key.
Scroll to select the desired
number.
Press Key.
Dial 7.
Scroll to select the desired
number.
Press Key.
Or
Last Number Redial
Press the DSS Key
assigned to Last Caller
Recall.
Dial 1092.
Or
Last Caller Recall
The system will dial the number of the last internal call received by
you.
When the external number you
are trying is busy, to set Auto
Redial:
Go On-Hook on Busy Tone.
Press DSS Key assigned to
‘Auto Redial’.
To cancel Auto Redial:
Press DSS Key assigned to
Cancel Auto Redial.
Go On-Hook on Busy Tone.
Dial 17.
Dial 1070.
Or
Auto Redial
Or
Receiving Calls
When your phone rings,
Lift Handset/press Speaker Key/press Headset Key/CA Key.
Talk.
Replace Handset/press Speaker Key/press Headset Key to
disconnect.
To answer a call ringing on
another station:
Press DSS Key assigned to
Call Pick Up-Group.
Dial 4.
Or
Call Pick Up - Group
To set Auto Answer:
Press the DSS Key assigned to Auto Answer.
OR
Press Key.
Scroll down to select ‘Phone Settings’; press Key.
Enter Your User Password.
Scroll down to select ‘Call Answer Type’; press Key.
Select Auto Answer and press Key.
Now select the Timer for Auto Answer from any of the options:
Answer After 1 second (default)
Answer After 2 seconds
:
Answer After 9 seconds
Press Key.
To cancel Auto Answer:
Repeat the first four steps as above.
Select ‘Manual Answer’ as the Call Answer Type.
Auto Answer
To Override DND:
Dialed Station has set DND?
Dial ‘4’ during feature (beep) tone.
Do Not Disturb-Override
Making Calls
?Lift Handset/press Speaker Key/press Headset Key.
?Dial Number.
?Talk.
?Replace Handset/press Speaker Key/press Headset Key to
disconnect.
To call a Station (Extension):
?Press DSS Key assigned to
the Station.
To call a Department Group:
?Press DSS Key assigned to
the Department Group.
To call Operator:
Press DSS Key assigned to
the Operator.
To call an External Number:
Press DSS Key assigned to
the Trunk.
Dial the Number.
Or ?Dial the Station Number
(Default: 2001-2512, 3001-
3128, 3201-3264)
?Dial the Department Group
Number (Default: 3901-
3916).
Dial ‘9’;
Dial ‘0’ (user in USA).
?Dial a Trunk Access Code:
0/5/61/62/63/64
9/5/81/82/83/84 (users in
USA)
Dial the Number.
Using Personal Directory:
?Press DSS Key assigned to
Personal Directory Dialing.
To program Personal
Directory:
Press DSS Key assigned to
Personal Directory
Programming.
Enter Personal Directory
Index (001-025).
Enter Number.
Dial #* or Press Key.
Enter Name.
Enter Trunk Access Code.
Using Global Directory:
Press DSS Key assigned to
Global Directory Dialing.
Enter Global Directory Index
(100-999).
?Dial 8-Personal Directory
Index (001-025)
Dial 6-Personal Directory
Index (001-025) (users in
USA)
?Dial 1071-Personal
Directory Index(001-025)-
Number-#*-Name of
Contact-Trunk Access
Code.
Dial 8-Global Directory
Index (100-999) (users
worldwide)
Dial 6-Global Directory
Index (100-999) (users in
USA).
Or
Or
Or
Abbreviated Dialing
Press ‘Names’ Key.
Enter the initial letter(s) of the Contact’s name.
Scroll to select the Contact from the matching entries.
Press Key.
The number gets dialed.
Dial by Name
Or
Or
Or
IMPORTANT!
The default User Password, 1111, will not be accepted by the
system for the following features.
·Call Follow Me
·Dynamic Lock
·DISA
·Walk-In Class of Service
·User Absent/Present
·Presence
·Hot Desk
Please change the User Password before you use these features.

Press ‘Redial’ Key.
Scroll to select the desired
number.
Press Key.
Dial 7.
Scroll to select the desired
number.
Press Key.
Or
Last Number Redial
Press the DSS Key
assigned to Last Caller
Recall.
Dial 1092.
Or
Last Caller Recall
The system will dial the number of the last internal call received by
you.
When the external number you
are trying is busy, to set Auto
Redial:
Go On-Hook on Busy Tone.
Press DSS Key assigned to
‘Auto Redial’.
To cancel Auto Redial:
Press DSS Key assigned to
Cancel Auto Redial.
Go On-Hook on Busy Tone.
Dial 17.
Dial 1070.
Or
Auto Redial
Or
Receiving Calls
When your phone rings,
Lift Handset/press Speaker Key/press Headset Key/CA Key.
Talk.
Replace Handset/press Speaker Key/press Headset Key to
disconnect.
To answer a call ringing on
another station:
Press DSS Key assigned to
Call Pick Up-Group.
Dial 4.
Or
Call Pick Up - Group
To set Auto Answer:
Press the DSS Key assigned to Auto Answer.
OR
Press Key.
Scroll down to select ‘Phone Settings’; press Key.
Enter Your User Password.
Scroll down to select ‘Call Answer Type’; press Key.
Select Auto Answer and press Key.
Now select the Timer for Auto Answer from any of the options:
Answer After 1 second (default)
Answer After 2 seconds
:
Answer After 9 seconds
Press Key.
To cancel Auto Answer:
Repeat the first four steps as above.
Select ‘Manual Answer’ as the Call Answer Type.
Auto Answer
To Override DND:
Dialed Station has set DND?
Dial ‘4’ during feature (beep) tone.
Do Not Disturb-Override
Making Calls
?Lift Handset/press Speaker Key/press Headset Key.
?Dial Number.
?Talk.
?Replace Handset/press Speaker Key/press Headset Key to
disconnect.
To call a Station (Extension):
?Press DSS Key assigned to
the Station.
To call a Department Group:
?Press DSS Key assigned to
the Department Group.
To call Operator:
Press DSS Key assigned to
the Operator.
To call an External Number:
Press DSS Key assigned to
the Trunk.
Dial the Number.
Or ?Dial the Station Number
(Default: 2001-2512, 3001-
3128, 3201-3264)
?Dial the Department Group
Number (Default: 3901-
3916).
Dial ‘9’;
Dial ‘0’ (user in USA).
?Dial a Trunk Access Code:
0/5/61/62/63/64
9/5/81/82/83/84 (users in
USA)
Dial the Number.
Using Personal Directory:
?Press DSS Key assigned to
Personal Directory Dialing.
To program Personal
Directory:
Press DSS Key assigned to
Personal Directory
Programming.
Enter Personal Directory
Index (001-025).
Enter Number.
Dial #* or Press Key.
Enter Name.
Enter Trunk Access Code.
Using Global Directory:
Press DSS Key assigned to
Global Directory Dialing.
Enter Global Directory Index
(100-999).
?Dial 8-Personal Directory
Index (001-025)
Dial 6-Personal Directory
Index (001-025) (users in
USA)
?Dial 1071-Personal
Directory Index(001-025)-
Number-#*-Name of
Contact-Trunk Access
Code.
Dial 8-Global Directory
Index (100-999) (users
worldwide)
Dial 6-Global Directory
Index (100-999) (users in
USA).
Or
Or
Or
Abbreviated Dialing
Press ‘Names’ Key.
Enter the initial letter(s) of the Contact’s name.
Scroll to select the Contact from the matching entries.
Press Key.
The number gets dialed.
Dial by Name
Or
Or
Or
IMPORTANT!
The default User Password, 1111, will not be accepted by the
system for the following features.
·Call Follow Me
·Dynamic Lock
·DISA
·Walk-In Class of Service
·User Absent/Present
·Presence
·Hot Desk
Please change the User Password before you use these features.

Exclusive Hold:
To put a call on Exclusive Hold, when Global Hold is disabled:
Speech with a party on a Trunk/with an extension.
Press 'Hold' key, go idle.
Call with Trunk/extension is put on 'Exclusive Hold'.
To put a call on Exclusive Hold, when Global Hold is enabled:
Speech with on a Trunk/with an extension.
Press Hold key twice within 1 second.
Go idle.
Call with Trunk/extension is put on 'Exclusive Hold'.
To retrieve the call,
press Call Appearance key of your DKP Or
press DSS Key of the Trunk/extension put on hold from your
DKP.
Global Hold:
To put a call on Global Hold:
Speech with on a Trunk/with an extension.
Press 'Hold' key. Go idle.
To retrieve a call on Global Hold:
From any DKP,
Press the DSS Key of the Trunk/extension put on Global hold
(LED of the key is blinking slowly in Blue colour).
Call Hold
Managing Calls
Station to Station:
Speech with Station.
Press DSS Key assigned to
Station (transfer target).
Press ‘Transfer’ Key.
External Call to Station:
Speech with Trunk.
Press DSS Key assigned to
Station (transfer target).
Press ‘Transfer’ Key.
Speech with Station.
Press Flash.
Dial Station number
(transfer target).
Go ON-Hook.
Speech with Trunk.
Press Flash.
Dial Station number
(transfer target).
Go ON-Hook.
Or
Call Transfer
To set DND:
Press DSS Key assigned for
’DND’.
Scroll to select any of the
following message to set
DND:
Do Not Disturb
Unavailable
In Meeting
In Conference
Try on Mobile
On Vacation
On Business Trip
Out of Office
With a Guest
To cancel DND:
Press ‘DND’ Key again.
Dial 18-1 (Do Not Disturb)
Dial 18-2 (Unavailable)
Dial 18-3 (In Meeting)
Dial 18-4 (In Conference)
Dial 18-5 (Try on Mobile)
Dial 18-6 (On Vacation)
Dial 18-7 (On Business Trip)
Dial 18-8 (Out of Office)
Dail 18-9 (With a Guest)
Dial 18-0
Or
Do Not Disturb (DND)
Or
To answer any one of the
multiple stations ringing:
Press DSS Key assigned to
Call Pick Up - Selective.
Dial the number of the
Station you want to pick up.
Dial 12-Station Number
(you want to pick up).
Or
Call Pick Up - Selective
Or
From Station to Station:
Speech with Station.
Dial desired Station Number.
Talk.
From Station to External Number:
Speech with Station.
Press Flash.
Dial TAC-desired External Number - Talk.
From External Number to another External Number:
Speech with External Number.
Press Flash.
Dial #-TAC-desired External Number - Talk.
From External Number to Station:
Speech with External number.
Press Flash.
Dial desired Station Number - Talk.
Making a Second Call
To toggle between two Internal
calls:
Speech with station 1.
Press Flash.
Dial another station
number.
Speech with station 2.
Press DSS Key assigned to
Call Toggle.
Speech with station 1.
Press DSS Key assigned to
Call Toggle.
Speech with station 2.
To toggle between an Internal
and an External call:
Speech with station.
Press Flash.
Dial TAC.
Dial the external number.
Speech with trunk.
Press DSS Key assigned to
Call Toggle.
Speech with station.
Press DSS Key assigned to
Call Toggle.
Speech with trunk.
To toggle between two
External calls:
Speech with party 1 on
trunk 1.
Press Flash.
Dial #.
Dial TAC.
Dial number of party 2.
Speech with station 1.
Press Flash.
Dial another station number.
Speech with station 2.
Dial Flash-1.
Speech with station 1.
Dial Flash-1.
Speech with station 2.
Speech with station.
Press Flash.
Dial TAC.
Dial the external number.
Speech with trunk.
Dial Flash-1.
Speech with station.
Dial Flash-1.
Speech with trunk.
Speech with party 1 on
trunk 1.
Press Flash.
Dial #.
Dial TAC.
Dial number of party 2.
Or
Call Toggle
Or
External Call to External Call:
Speech with Trunk.
Dial Flash-#.
Press DSS Key assigned to
Trunk.
Dial External Number
(transfer target).
Press DSS Key assigned to
Trunk-Trunk Transfer.
Station to External Call:
Speech with Station.
Press DSS Key assigned to
Trunk.
Dial External Number
(transfer target).
Press ‘Transfer’ Key.
Speech with Trunk.
Dial Flash-#-TAC-External
Number (transfer target)-
Flash-#.
Speech with External
Number (transfer target).
Dial Flash-#.
Speech with Station.
Dial Flash-TAC-External
Number.
Speech with External
number.
Go ON-Hook.
Or
Or
Or

Exclusive Hold:
To put a call on Exclusive Hold, when Global Hold is disabled:
Speech with a party on a Trunk/with an extension.
Press 'Hold' key, go idle.
Call with Trunk/extension is put on 'Exclusive Hold'.
To put a call on Exclusive Hold, when Global Hold is enabled:
Speech with on a Trunk/with an extension.
Press Hold key twice within 1 second.
Go idle.
Call with Trunk/extension is put on 'Exclusive Hold'.
To retrieve the call,
press Call Appearance key of your DKP Or
press DSS Key of the Trunk/extension put on hold from your
DKP.
Global Hold:
To put a call on Global Hold:
Speech with on a Trunk/with an extension.
Press 'Hold' key. Go idle.
To retrieve a call on Global Hold:
From any DKP,
Press the DSS Key of the Trunk/extension put on Global hold
(LED of the key is blinking slowly in Blue colour).
Call Hold
Managing Calls
Station to Station:
Speech with Station.
Press DSS Key assigned to
Station (transfer target).
Press ‘Transfer’ Key.
External Call to Station:
Speech with Trunk.
Press DSS Key assigned to
Station (transfer target).
Press ‘Transfer’ Key.
Speech with Station.
Press Flash.
Dial Station number
(transfer target).
Go ON-Hook.
Speech with Trunk.
Press Flash.
Dial Station number
(transfer target).
Go ON-Hook.
Or
Call Transfer
To set DND:
Press DSS Key assigned for
’DND’.
Scroll to select any of the
following message to set
DND:
Do Not Disturb
Unavailable
In Meeting
In Conference
Try on Mobile
On Vacation
On Business Trip
Out of Office
With a Guest
To cancel DND:
Press ‘DND’ Key again.
Dial 18-1 (Do Not Disturb)
Dial 18-2 (Unavailable)
Dial 18-3 (In Meeting)
Dial 18-4 (In Conference)
Dial 18-5 (Try on Mobile)
Dial 18-6 (On Vacation)
Dial 18-7 (On Business Trip)
Dial 18-8 (Out of Office)
Dail 18-9 (With a Guest)
Dial 18-0
Or
Do Not Disturb (DND)
Or
To answer any one of the
multiple stations ringing:
Press DSS Key assigned to
Call Pick Up - Selective.
Dial the number of the
Station you want to pick up.
Dial 12-Station Number
(you want to pick up).
Or
Call Pick Up - Selective
Or
From Station to Station:
Speech with Station.
Dial desired Station Number.
Talk.
From Station to External Number:
Speech with Station.
Press Flash.
Dial TAC-desired External Number - Talk.
From External Number to another External Number:
Speech with External Number.
Press Flash.
Dial #-TAC-desired External Number - Talk.
From External Number to Station:
Speech with External number.
Press Flash.
Dial desired Station Number - Talk.
Making a Second Call
To toggle between two Internal
calls:
Speech with station 1.
Press Flash.
Dial another station
number.
Speech with station 2.
Press DSS Key assigned to
Call Toggle.
Speech with station 1.
Press DSS Key assigned to
Call Toggle.
Speech with station 2.
To toggle between an Internal
and an External call:
Speech with station.
Press Flash.
Dial TAC.
Dial the external number.
Speech with trunk.
Press DSS Key assigned to
Call Toggle.
Speech with station.
Press DSS Key assigned to
Call Toggle.
Speech with trunk.
To toggle between two
External calls:
Speech with party 1 on
trunk 1.
Press Flash.
Dial #.
Dial TAC.
Dial number of party 2.
Speech with station 1.
Press Flash.
Dial another station number.
Speech with station 2.
Dial Flash-1.
Speech with station 1.
Dial Flash-1.
Speech with station 2.
Speech with station.
Press Flash.
Dial TAC.
Dial the external number.
Speech with trunk.
Dial Flash-1.
Speech with station.
Dial Flash-1.
Speech with trunk.
Speech with party 1 on
trunk 1.
Press Flash.
Dial #.
Dial TAC.
Dial number of party 2.
Or
Call Toggle
Or
External Call to External Call:
Speech with Trunk.
Dial Flash-#.
Press DSS Key assigned to
Trunk.
Dial External Number
(transfer target).
Press DSS Key assigned to
Trunk-Trunk Transfer.
Station to External Call:
Speech with Station.
Press DSS Key assigned to
Trunk.
Dial External Number
(transfer target).
Press ‘Transfer’ Key.
Speech with Trunk.
Dial Flash-#-TAC-External
Number (transfer target)-
Flash-#.
Speech with External
Number (transfer target).
Dial Flash-#.
Speech with Station.
Dial Flash-TAC-External
Number.
Speech with External
number.
Go ON-Hook.
Or
Or
Or


trunk 2.
Press DSS Key assigned to
Call Toggle.
Speech with party 1.
Press DSS Key assigned to
Call Toggle.
Speech with party 2.
Speech with party 2 on 
trunk 2.
Dial Flash-1.
Speech with party 1.
Dial Flash-1.
Speech with party 2.
Speech with party 2 on
Conference Dial-In
To schedule a Conference:
Dial 194-Conference Number-Conference Password.
To initiate/join the Conference:
Dial 195-Conference Number-Conference Password.
To withdraw from the Conference:
While in active conference, go ON-Hook.
Go OFF-Hook.
Dial 193.
To remove a party from the Conference:
While in active conference, go ON-Hook.
Go OFF-Hook.
Dial 192.
Scroll to select the Party to be removed. Press Key.
To terminate the Conference:
While in active conference, go ON-Hook.
Go OFF-Hook.
Dial 190.
To release Scheduled Conference:
Dial 196-Conference Number-Conference Password.
Dial number of party 1.
Speech with party 1.
Dial Flash-191.
Dial number of party 2.
Speech with party 2.
Dial Flash-191.
Repeat the steps to include
the desired number of
parties (Max. 21).
Press DSS Key assigned to
Multiparty Conference.
Multiparty speech
established.
To terminate Conference:
Dial 190.
To remove a Party from
Conference:
Go ON-Hook, while in
active conference.
Go OFF-Hook.
Dial 192.
Scroll to select the Party to
be removed. Press Key.
To withdraw from Conference:
Go ON-Hook.
Go OFF-Hook.
Dial 193.
Dial number of party 1.
Speech with party 1.
Dial Flash-191.
Dial number of party 2.
Speech with party 2.
Dial Flash-191.
Repeat the steps to include
the desired number of
parties (Max. 21).
Press Flash-191-191.
Multiparty speech
established.
Or
Conference - Multiparty
Speech with party 1.
Press Flash.
Dial number of party 2.
Speech with party 2.
Press ‘Conference’ Key.
3-way speech established.
Speech with party 1.
Press Flash.
Dial number of party 2.
Speech with party 2.
Dial Flash-0.
3-way speech established.
Or
Conference (3-Party)
To park a call:
Speech with a Station/
External call.
Press DSS Key assigned to
Call Park.
Enter Orbit Number (1-9)
(Personal: 1, General: 2-9).
To retrieve a parked call:
Press DSS Key assigned to
Retrieve Parked Call.
Enter Orbit Number (1-9)
(Personal: 1, General: 2-9).
Speech is established.
Speech with a Station/
External call.
Dial Flash-115-Orbit
Number (Personal: 1,
General: 2-9).
Dial Flash-116-Orbit
Number (Personal: 1,
General: 2-9)
Speech is established.
Or
Call Park
To mute a call before making
the call:
Press ‘Mute’ Key.
Dial a number on
Confirmation Tone.
To mute a call during speech:
Press ‘Mute’ Key to silence
outgoing speech.
To resume outgoing speech:
Press ‘Mute’ Key.
Dial 1052-desired Number.
Press ‘Hold’ Key/flash.
Dial 1052.
Press ‘Hold’ Key/flash.
Dial 1052 again.
Or
Mute
Or
Or
Other Features
Account Code
To enter Account Code by
Number:
Press DSS Key assigned to
Account Code by Number.
Enter Account Code.
Dial TAC.
Dial Number.
To enter Account Code by
Name:
Press DSS Key assigned to
Account Code by Name.
Scroll to select desired
Account Name.
Press Key.
Dial TAC.
Dial Number.
Or Dial 1058-Account Code-
TAC-Number.
Dial 1059.
Scroll to select desired
Account Name.
Press Key.
Or
Alarms
Once Only:
Press DSS Key assigned to
Alarm.
Enter Time in HH-MM.
Select ‘Once Only’. Press
Key.
Daily Alarm:
Press DSS Key assigned to
Alarm.
Enter Time in HH-MM.
Select ‘Daily’. Press Key.
Or Dial 161-HH-MM-1.
Dial 161-HH-MM-2.
Or
Or


trunk 2.
Press DSS Key assigned to
Call Toggle.
Speech with party 1.
Press DSS Key assigned to
Call Toggle.
Speech with party 2.
Speech with party 2 on 
trunk 2.
Dial Flash-1.
Speech with party 1.
Dial Flash-1.
Speech with party 2.
Speech with party 2 on
Conference Dial-In
To schedule a Conference:
Dial 194-Conference Number-Conference Password.
To initiate/join the Conference:
Dial 195-Conference Number-Conference Password.
To withdraw from the Conference:
While in active conference, go ON-Hook.
Go OFF-Hook.
Dial 193.
To remove a party from the Conference:
While in active conference, go ON-Hook.
Go OFF-Hook.
Dial 192.
Scroll to select the Party to be removed. Press Key.
To terminate the Conference:
While in active conference, go ON-Hook.
Go OFF-Hook.
Dial 190.
To release Scheduled Conference:
Dial 196-Conference Number-Conference Password.
Dial number of party 1.
Speech with party 1.
Dial Flash-191.
Dial number of party 2.
Speech with party 2.
Dial Flash-191.
Repeat the steps to include
the desired number of
parties (Max. 21).
Press DSS Key assigned to
Multiparty Conference.
Multiparty speech
established.
To terminate Conference:
Dial 190.
To remove a Party from
Conference:
Go ON-Hook, while in
active conference.
Go OFF-Hook.
Dial 192.
Scroll to select the Party to
be removed. Press Key.
To withdraw from Conference:
Go ON-Hook.
Go OFF-Hook.
Dial 193.
Dial number of party 1.
Speech with party 1.
Dial Flash-191.
Dial number of party 2.
Speech with party 2.
Dial Flash-191.
Repeat the steps to include
the desired number of
parties (Max. 21).
Press Flash-191-191.
Multiparty speech
established.
Or
Conference - Multiparty
Speech with party 1.
Press Flash.
Dial number of party 2.
Speech with party 2.
Press ‘Conference’ Key.
3-way speech established.
Speech with party 1.
Press Flash.
Dial number of party 2.
Speech with party 2.
Dial Flash-0.
3-way speech established.
Or
Conference (3-Party)
To park a call:
Speech with a Station/
External call.
Press DSS Key assigned to
Call Park.
Enter Orbit Number (1-9)
(Personal: 1, General: 2-9).
To retrieve a parked call:
Press DSS Key assigned to
Retrieve Parked Call.
Enter Orbit Number (1-9)
(Personal: 1, General: 2-9).
Speech is established.
Speech with a Station/
External call.
Dial Flash-115-Orbit
Number (Personal: 1,
General: 2-9).
Dial Flash-116-Orbit
Number (Personal: 1,
General: 2-9)
Speech is established.
Or
Call Park
To mute a call before making
the call:
Press ‘Mute’ Key.
Dial a number on
Confirmation Tone.
To mute a call during speech:
Press ‘Mute’ Key to silence
outgoing speech.
To resume outgoing speech:
Press ‘Mute’ Key.
Dial 1052-desired Number.
Press ‘Hold’ Key/flash.
Dial 1052.
Press ‘Hold’ Key/flash.
Dial 1052 again.
Or
Mute
Or
Or
Other Features
Account Code
To enter Account Code by
Number:
Press DSS Key assigned to
Account Code by Number.
Enter Account Code.
Dial TAC.
Dial Number.
To enter Account Code by
Name:
Press DSS Key assigned to
Account Code by Name.
Scroll to select desired
Account Name.
Press Key.
Dial TAC.
Dial Number.
Or Dial 1058-Account Code-
TAC-Number.
Dial 1059.
Scroll to select desired
Account Name.
Press Key.
Or
Alarms
Once Only:
Press DSS Key assigned to
Alarm.
Enter Time in HH-MM.
Select ‘Once Only’. Press
Key.
Daily Alarm:
Press DSS Key assigned to
Alarm.
Enter Time in HH-MM.
Select ‘Daily’. Press Key.
Or Dial 161-HH-MM-1.
Dial 161-HH-MM-2.
Or
Or

To cancel Alarms:
Press DSS Key assigned to
Alarm.
Select ‘Cancel All’. Press
Key.
Voice Guided Alarm:
Press DSS Key assigned to
Voice Guided Alarm.
Follow the Voice Mail
System prompts to set
Alarm.
To cancel Voice Guided
Alarm:
Repeat the same steps as
‘Voice Guided Alarm’.
Or Dial 161-#.
Dial 163-Follow Voice Mail
System Prompts.
Dial 163-Follow Voice Mail
System Prompts.
Or
Or
Background Music (BGM)
To Start BGM:
Lift handset.
Dial 1099.
On confirmatory message “Background music on, go OnHook”.
Go OnHook.
BGM starts.
To Stop BGM:
Dial 1099 again.
Call Chaining
While in speech with a Station/
External Number,
Press DSS Key assigned to
Call Chaining.
Transfer the call.
Or Dial Flash-1050.
Transfer the call.
Call Cost
To view cost of last 10 calls:
Press DSS Key assigned to
Last Ten Call Cost. Or Dial 1075.
Auto Call Back (ACB)
When the Station/Trunk you
are trying is busy:
Press ‘Call Back’ Key.
When there is no reply:
Press ‘Call Back’ Key again.
To cancel Auto Call Back:
Press ‘Call Back’ Key again.
Dial 2 on Busy Tone.
Dial 2 on Ring Back Tone.
Dial 102.
Or
Or
Or
This feature works only if a Voice Mail System Card is installed in the
Eternity.
Barge-In
When dialed station is busy:
Press DSS Key assigned to
Barge-In. Or Dial 4 on Busy Tone.
Call Follow Me
To forward calls from remote
station:
Press ‘Forward’ Key.
Scroll to select ‘Follow Me
from’.
Enter ‘Source Station Num’.
i.e. Your Station Number.
Enter your User Password.
To cancel Call Follow Me:
Press ‘Forward’ Key
again.
Select ‘Cancel’ and press
key.
Dial 135-Your Station
Number-Your User
Password (from remote
station).
Dial 130 (from your station)
Or
Or
Call Forward
Call Forward-All Calls to
another Station:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward-Unconditional’.
Enter number of destination
Station/Department Group/
VMS Group number.
Call Forward-All Calls to an
External Number:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward-Unconditional’.
Enter TAC-External
Number-#*
Call Forward-If Busy to another
Station:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward Busy’.
Enter number of destination
Station/Department Group/
VMS Group number.
Call Forward-If Busy to an
External Number:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward busy’.
Enter TAC-External
Number-#*
Call Forward-If No Reply to
another station:
Press ‘Forward’ key.
Scroll to select ‘Call
Forward-No Reply’.
Enter number of destination
Station/Department Group/
VMS Group number.
Call Forward-If No Reply to an
External Number:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward No Reply’.
Enter TAC-External
Number-#*
Call Forward-If Busy or No
Reply to another Station:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward Busy/No Reply’.
Enter number of destination
Station/Department Group/
VMS Group number.

Department Group/VMS
Group
Dial 131-TAC-External
Number-#*
Dial 132-Station/
Department Group/VMS
Group
Dial 132-TAC-External
Number-#*
Dial 133-Station/
Department Group/VMS
Group
Dial 133-TAC-External
Number-#*
Dial 134-Station/
Department Group/VMS
Group
Dial 131-Station/
Or
Or
Or
Or
Or
Or
Or