Matrix EON48 Parts list manual

EON48EON48EON48EON48
The Digital Key Phone
User Card

Navigation Keys
The Enter Key;
To enter the Menu;
To make a selection in the Menu or to complete an action.
The Up Key;
To scroll upwards when navigating the Menu/sub-menu.
The Down Key;
To scroll downwards when navigating the Menu/sub-menu.
The Forward Key;
To move forward while dialing a number.
The Back Key;
To move backwards while dialing a number.
To go back one level in the Menu.
Operating EON48
To go OFF-Hook: Lift Handset/turn on Speaker/turn on Headset/
press CA Key.
To go ON-Hook: Replace Handset/turn off Speaker/turn off
Headset.
Trunk Access Code (TAC) to dial external numbers:
Users Worldwide: Dial 0 / 5 / 61 / 62 / 63 / 64.
Users in USA: Dial 9 / 5 / 81 / 82 / 83 / 84.
To access any feature/facility:
Press the DSS Key assigned to the feature/facility, e.g.:
Press DSS Key assigned to a Station to call that Station.
Press DSS Key assigned to a Trunk to grab that Trunk.
Press DSS Key assigned to ‘Redial’ to dial the last number again.
Press DSS Key assigned to a Call Appearance to answer an
incoming call on it.
Dial the Access Code of the feature/facility.
E.g.: Dial ‘7’ for Last Number Redial, ‘17’ for Auto Redial.
Use Menu.
Press Key to enter the Menu. Scroll with / navigation key to
reach the desired feature option, press Key to select the option.
The DSS Keys are programmable keys with LED assigned to DKP,
TWT, SLT and CA and frequently accessed features like Call
Forward, Transfer, Hold, Redial, etc. You can access a trunk,
station (extension), department number, or a feature by pressing
the respective DSS Key assigned to it.
To increase the number of DSS keys, you may attach a DSS
Console to EON48. The DSS Console is a two-wire digital
terminal available in two models: DSS64 (64 keys) and DSS72
(72 keys). You may attach any two DSS Consoles of the same
model or of two different models to the EON48. E.g.: If two
DSS72 Consoles are attached, you have 144 additional keys for
Direct Station calling.
Volume Keys
While talking,
Press to increase and press to decrease Speech volume.
When the phone rings,
Press to increase and press to decrease Ringer volume.
Know Your EON48
This is an illustration of EON48P/EON48DP with LCD display capacity
of 6 lines x 24 characters. The EON48S/EON48DS model has a
display capacity of 2 lines x 24 characters. To view other lines of text on
the display, scroll with Up/Down navigation key.
You may tilt the LCD display to an angle convenient to you.
IMPORTANT!
Features that are not assigned DSS key in the default key maps
must be programmed first. Contact your System Engineer (SE).
This User Card instructs you on how to access various features
using the default DSS keys and Access Codes. Verify with your
SE, if the default key maps/access codes have been changed.
Direct Station Selection (DSS) Keys
Default Key Map
TWT001
CA04
CA03
CA02
CA01
TWT002
TWT003
TWT004
DKP001
DKP002
DKP003
DKP004
SLT001
SLT002
SLT003
SLT004
123
456
789
0
*#
abc def
ghi jkl mno
pqrs tuv wxyz
Voice Mail Call Back Cancel
Forward DND Names
Mute Conference Transfer
HoldReleaseRedial
TWT001
CA04
CA03
CA02
CA01
Fri 10 Oct 15:40
201 Reception
TWT002
TWT003
TWT004
DKP001
DKP002
DKP003
DKP004
SLT001
SLT002
SLT003
SLT004
1
2
3
9 8 4756
1Ringer LED
2Navigation keys
3Feature keys
4Dial Pad
5Speaker key with LED
6Volume increase key
7Volume decrease key
8DSS keys
9Handset
TWT - Two Wire Trunk Line
DKP - Digital Key Phone
SLT - Single Line Telephone
CA - Call Appearance

Navigation Keys
The Enter Key;
To enter the Menu;
To make a selection in the Menu or to complete an action.
The Up Key;
To scroll upwards when navigating the Menu/sub-menu.
The Down Key;
To scroll downwards when navigating the Menu/sub-menu.
The Forward Key;
To move forward while dialing a number.
The Back Key;
To move backwards while dialing a number.
To go back one level in the Menu.
Operating EON48
To go OFF-Hook: Lift Handset/turn on Speaker/turn on Headset/
press CA Key.
To go ON-Hook: Replace Handset/turn off Speaker/turn off
Headset.
Trunk Access Code (TAC) to dial external numbers:
Users Worldwide: Dial 0 / 5 / 61 / 62 / 63 / 64.
Users in USA: Dial 9 / 5 / 81 / 82 / 83 / 84.
To access any feature/facility:
Press the DSS Key assigned to the feature/facility, e.g.:
Press DSS Key assigned to a Station to call that Station.
Press DSS Key assigned to a Trunk to grab that Trunk.
Press DSS Key assigned to ‘Redial’ to dial the last number again.
Press DSS Key assigned to a Call Appearance to answer an
incoming call on it.
Dial the Access Code of the feature/facility.
E.g.: Dial ‘7’ for Last Number Redial, ‘17’ for Auto Redial.
Use Menu.
Press Key to enter the Menu. Scroll with / navigation key to
reach the desired feature option, press Key to select the option.
The DSS Keys are programmable keys with LED assigned to DKP,
TWT, SLT and CA and frequently accessed features like Call
Forward, Transfer, Hold, Redial, etc. You can access a trunk,
station (extension), department number, or a feature by pressing
the respective DSS Key assigned to it.
To increase the number of DSS keys, you may attach a DSS
Console to EON48. The DSS Console is a two-wire digital
terminal available in two models: DSS64 (64 keys) and DSS72
(72 keys). You may attach any two DSS Consoles of the same
model or of two different models to the EON48. E.g.: If two
DSS72 Consoles are attached, you have 144 additional keys for
Direct Station calling.
Volume Keys
While talking,
Press to increase and press to decrease Speech volume.
When the phone rings,
Press to increase and press to decrease Ringer volume.
Know Your EON48
This is an illustration of EON48P/EON48DP with LCD display capacity
of 6 lines x 24 characters. The EON48S/EON48DS model has a
display capacity of 2 lines x 24 characters. To view other lines of text on
the display, scroll with Up/Down navigation key.
You may tilt the LCD display to an angle convenient to you.
IMPORTANT!
Features that are not assigned DSS key in the default key maps
must be programmed first. Contact your System Engineer (SE).
This User Card instructs you on how to access various features
using the default DSS keys and Access Codes. Verify with your
SE, if the default key maps/access codes have been changed.
Direct Station Selection (DSS) Keys
Default Key Map
TWT001
CA04
CA03
CA02
CA01
TWT002
TWT003
TWT004
DKP001
DKP002
DKP003
DKP004
SLT001
SLT002
SLT003
SLT004
123
456
789
0
*#
abc def
ghi jkl mno
pqrs tuv wxyz
Voice Mail Call Back Cancel
Forward DND Names
Mute Conference Transfer
HoldReleaseRedial
TWT001
CA04
CA03
CA02
CA01
Fri 10 Oct 15:40
201 Reception
TWT002
TWT003
TWT004
DKP001
DKP002
DKP003
DKP004
SLT001
SLT002
SLT003
SLT004
1
2
3
9 8 4756
1Ringer LED
2Navigation keys
3Feature keys
4Dial Pad
5Speaker key with LED
6Volume increase key
7Volume decrease key
8DSS keys
9Handset
TWT - Two Wire Trunk Line
DKP - Digital Key Phone
SLT - Single Line Telephone
CA - Call Appearance

Press ‘Redial’ Key.
Scroll to select the desired
number.
Press Key.
Dial 7.
Scroll to select the desired
number.
Press Key.
Or
Last Number Redial
Press the DSS Key
assigned to Last Caller
Recall.
Dial 1092.
Or
Last Caller Recall
The system will dial the number of the last internal call received by
you.
When the external number you
are trying is busy, to set Auto
Redial:
Go On-Hook on Busy Tone.
Press DSS Key assigned to
‘Auto Redial’.
To cancel Auto Redial:
Press DSS Key assigned to
Cancel Auto Redial.
Go On-Hook on Busy Tone.
Dial 17.
Dial 1070.
Or
Auto Redial
Or
Receiving Calls
When your phone rings,
Lift Handset/press Speaker Key/press Headset Key/CA Key.
Talk.
Replace Handset/press Speaker Key/press Headset Key to
disconnect.
To answer a call ringing on
another station:
Press DSS Key assigned to
Call Pick Up-Group.
Dial 4.
Or
Call Pick Up - Group
To set Auto Answer:
Press the DSS Key assigned to Auto Answer.
OR
Press Key.
Scroll down to select ‘Phone Settings’; press Key.
Enter Your User Password.
Scroll down to select ‘Call Answer Type’; press Key.
Select Auto Answer and press Key.
Now select the Timer for Auto Answer from any of the options:
Answer After 1 second (default)
Answer After 2 seconds
:
Answer After 9 seconds
Press Key.
To cancel Auto Answer:
Repeat the first four steps as above.
Select ‘Manual Answer’ as the Call Answer Type.
Auto Answer
To Override DND:
Dialed Station has set DND?
Dial ‘4’ during feature (beep) tone.
Do Not Disturb-Override
Making Calls
?Lift Handset/press Speaker Key/press Headset Key.
?Dial Number.
?Talk.
?Replace Handset/press Speaker Key/press Headset Key to
disconnect.
To call a Station (Extension):
?Press DSS Key assigned to
the Station.
To call a Department Group:
?Press DSS Key assigned to
the Department Group.
To call Operator:
Press DSS Key assigned to
the Operator.
To call an External Number:
Press DSS Key assigned to
the Trunk.
Dial the Number.
Or ?Dial the Station Number
(Default: 2001-2512, 3001-
3128, 3201-3264)
?Dial the Department Group
Number (Default: 3901-
3916).
Dial ‘9’;
Dial ‘0’ (user in USA).
?Dial a Trunk Access Code:
0/5/61/62/63/64
9/5/81/82/83/84 (users in
USA)
Dial the Number.
Using Personal Directory:
?Press DSS Key assigned to
Personal Directory Dialing.
To program Personal
Directory:
Press DSS Key assigned to
Personal Directory
Programming.
Enter Personal Directory
Index (001-025).
Enter Number.
Dial #* or Press Key.
Enter Name.
Enter Trunk Access Code.
Using Global Directory:
Press DSS Key assigned to
Global Directory Dialing.
Enter Global Directory Index
(100-999).
?Dial 8-Personal Directory
Index (001-025)
Dial 6-Personal Directory
Index (001-025) (users in
USA)
?Dial 1071-Personal
Directory Index(001-025)-
Number-#*-Name of
Contact-Trunk Access
Code.
Dial 8-Global Directory
Index (100-999) (users
worldwide)
Dial 6-Global Directory
Index (100-999) (users in
USA).
Or
Or
Or
Abbreviated Dialing
Press ‘Names’ Key.
Enter the initial letter(s) of the Contact’s name.
Scroll to select the Contact from the matching entries.
Press Key.
The number gets dialed.
Dial by Name
Or
Or
Or
IMPORTANT!
The default User Password, 1111, will not be accepted by the
system for the following features.
·Call Follow Me
·Dynamic Lock
·DISA
·Walk-In Class of Service
·User Absent/Present
·Presence
·Hot Desk
Please change the User Password before you use these features.

Press ‘Redial’ Key.
Scroll to select the desired
number.
Press Key.
Dial 7.
Scroll to select the desired
number.
Press Key.
Or
Last Number Redial
Press the DSS Key
assigned to Last Caller
Recall.
Dial 1092.
Or
Last Caller Recall
The system will dial the number of the last internal call received by
you.
When the external number you
are trying is busy, to set Auto
Redial:
Go On-Hook on Busy Tone.
Press DSS Key assigned to
‘Auto Redial’.
To cancel Auto Redial:
Press DSS Key assigned to
Cancel Auto Redial.
Go On-Hook on Busy Tone.
Dial 17.
Dial 1070.
Or
Auto Redial
Or
Receiving Calls
When your phone rings,
Lift Handset/press Speaker Key/press Headset Key/CA Key.
Talk.
Replace Handset/press Speaker Key/press Headset Key to
disconnect.
To answer a call ringing on
another station:
Press DSS Key assigned to
Call Pick Up-Group.
Dial 4.
Or
Call Pick Up - Group
To set Auto Answer:
Press the DSS Key assigned to Auto Answer.
OR
Press Key.
Scroll down to select ‘Phone Settings’; press Key.
Enter Your User Password.
Scroll down to select ‘Call Answer Type’; press Key.
Select Auto Answer and press Key.
Now select the Timer for Auto Answer from any of the options:
Answer After 1 second (default)
Answer After 2 seconds
:
Answer After 9 seconds
Press Key.
To cancel Auto Answer:
Repeat the first four steps as above.
Select ‘Manual Answer’ as the Call Answer Type.
Auto Answer
To Override DND:
Dialed Station has set DND?
Dial ‘4’ during feature (beep) tone.
Do Not Disturb-Override
Making Calls
?Lift Handset/press Speaker Key/press Headset Key.
?Dial Number.
?Talk.
?Replace Handset/press Speaker Key/press Headset Key to
disconnect.
To call a Station (Extension):
?Press DSS Key assigned to
the Station.
To call a Department Group:
?Press DSS Key assigned to
the Department Group.
To call Operator:
Press DSS Key assigned to
the Operator.
To call an External Number:
Press DSS Key assigned to
the Trunk.
Dial the Number.
Or ?Dial the Station Number
(Default: 2001-2512, 3001-
3128, 3201-3264)
?Dial the Department Group
Number (Default: 3901-
3916).
Dial ‘9’;
Dial ‘0’ (user in USA).
?Dial a Trunk Access Code:
0/5/61/62/63/64
9/5/81/82/83/84 (users in
USA)
Dial the Number.
Using Personal Directory:
?Press DSS Key assigned to
Personal Directory Dialing.
To program Personal
Directory:
Press DSS Key assigned to
Personal Directory
Programming.
Enter Personal Directory
Index (001-025).
Enter Number.
Dial #* or Press Key.
Enter Name.
Enter Trunk Access Code.
Using Global Directory:
Press DSS Key assigned to
Global Directory Dialing.
Enter Global Directory Index
(100-999).
?Dial 8-Personal Directory
Index (001-025)
Dial 6-Personal Directory
Index (001-025) (users in
USA)
?Dial 1071-Personal
Directory Index(001-025)-
Number-#*-Name of
Contact-Trunk Access
Code.
Dial 8-Global Directory
Index (100-999) (users
worldwide)
Dial 6-Global Directory
Index (100-999) (users in
USA).
Or
Or
Or
Abbreviated Dialing
Press ‘Names’ Key.
Enter the initial letter(s) of the Contact’s name.
Scroll to select the Contact from the matching entries.
Press Key.
The number gets dialed.
Dial by Name
Or
Or
Or
IMPORTANT!
The default User Password, 1111, will not be accepted by the
system for the following features.
·Call Follow Me
·Dynamic Lock
·DISA
·Walk-In Class of Service
·User Absent/Present
·Presence
·Hot Desk
Please change the User Password before you use these features.

Exclusive Hold:
To put a call on Exclusive Hold, when Global Hold is disabled:
Speech with a party on a Trunk/with an extension.
Press 'Hold' key, go idle.
Call with Trunk/extension is put on 'Exclusive Hold'.
To put a call on Exclusive Hold, when Global Hold is enabled:
Speech with on a Trunk/with an extension.
Press Hold key twice within 1 second.
Go idle.
Call with Trunk/extension is put on 'Exclusive Hold'.
To retrieve the call,
press Call Appearance key of your DKP Or
press DSS Key of the Trunk/extension put on hold from your
DKP.
Global Hold:
To put a call on Global Hold:
Speech with on a Trunk/with an extension.
Press 'Hold' key. Go idle.
To retrieve a call on Global Hold:
From any DKP,
Press the DSS Key of the Trunk/extension put on Global hold
(LED of the key is blinking slowly in Blue colour).
Call Hold
Managing Calls
Station to Station:
Speech with Station.
Press DSS Key assigned to
Station (transfer target).
Press ‘Transfer’ Key.
External Call to Station:
Speech with Trunk.
Press DSS Key assigned to
Station (transfer target).
Press ‘Transfer’ Key.
Speech with Station.
Press Flash.
Dial Station number
(transfer target).
Go ON-Hook.
Speech with Trunk.
Press Flash.
Dial Station number
(transfer target).
Go ON-Hook.
Or
Call Transfer
To set DND:
Press DSS Key assigned for
’DND’.
Scroll to select any of the
following message to set
DND:
Do Not Disturb
Unavailable
In Meeting
In Conference
Try on Mobile
On Vacation
On Business Trip
Out of Office
With a Guest
To cancel DND:
Press ‘DND’ Key again.
Dial 18-1 (Do Not Disturb)
Dial 18-2 (Unavailable)
Dial 18-3 (In Meeting)
Dial 18-4 (In Conference)
Dial 18-5 (Try on Mobile)
Dial 18-6 (On Vacation)
Dial 18-7 (On Business Trip)
Dial 18-8 (Out of Office)
Dail 18-9 (With a Guest)
Dial 18-0
Or
Do Not Disturb (DND)
Or
To answer any one of the
multiple stations ringing:
Press DSS Key assigned to
Call Pick Up - Selective.
Dial the number of the
Station you want to pick up.
Dial 12-Station Number
(you want to pick up).
Or
Call Pick Up - Selective
Or
From Station to Station:
Speech with Station.
Dial desired Station Number.
Talk.
From Station to External Number:
Speech with Station.
Press Flash.
Dial TAC-desired External Number - Talk.
From External Number to another External Number:
Speech with External Number.
Press Flash.
Dial #-TAC-desired External Number - Talk.
From External Number to Station:
Speech with External number.
Press Flash.
Dial desired Station Number - Talk.
Making a Second Call
To toggle between two Internal
calls:
Speech with station 1.
Press Flash.
Dial another station
number.
Speech with station 2.
Press DSS Key assigned to
Call Toggle.
Speech with station 1.
Press DSS Key assigned to
Call Toggle.
Speech with station 2.
To toggle between an Internal
and an External call:
Speech with station.
Press Flash.
Dial TAC.
Dial the external number.
Speech with trunk.
Press DSS Key assigned to
Call Toggle.
Speech with station.
Press DSS Key assigned to
Call Toggle.
Speech with trunk.
To toggle between two
External calls:
Speech with party 1 on
trunk 1.
Press Flash.
Dial #.
Dial TAC.
Dial number of party 2.
Speech with station 1.
Press Flash.
Dial another station number.
Speech with station 2.
Dial Flash-1.
Speech with station 1.
Dial Flash-1.
Speech with station 2.
Speech with station.
Press Flash.
Dial TAC.
Dial the external number.
Speech with trunk.
Dial Flash-1.
Speech with station.
Dial Flash-1.
Speech with trunk.
Speech with party 1 on
trunk 1.
Press Flash.
Dial #.
Dial TAC.
Dial number of party 2.
Or
Call Toggle
Or
External Call to External Call:
Speech with Trunk.
Dial Flash-#.
Press DSS Key assigned to
Trunk.
Dial External Number
(transfer target).
Press DSS Key assigned to
Trunk-Trunk Transfer.
Station to External Call:
Speech with Station.
Press DSS Key assigned to
Trunk.
Dial External Number
(transfer target).
Press ‘Transfer’ Key.
Speech with Trunk.
Dial Flash-#-TAC-External
Number (transfer target)-
Flash-#.
Speech with External
Number (transfer target).
Dial Flash-#.
Speech with Station.
Dial Flash-TAC-External
Number.
Speech with External
number.
Go ON-Hook.
Or
Or
Or

Exclusive Hold:
To put a call on Exclusive Hold, when Global Hold is disabled:
Speech with a party on a Trunk/with an extension.
Press 'Hold' key, go idle.
Call with Trunk/extension is put on 'Exclusive Hold'.
To put a call on Exclusive Hold, when Global Hold is enabled:
Speech with on a Trunk/with an extension.
Press Hold key twice within 1 second.
Go idle.
Call with Trunk/extension is put on 'Exclusive Hold'.
To retrieve the call,
press Call Appearance key of your DKP Or
press DSS Key of the Trunk/extension put on hold from your
DKP.
Global Hold:
To put a call on Global Hold:
Speech with on a Trunk/with an extension.
Press 'Hold' key. Go idle.
To retrieve a call on Global Hold:
From any DKP,
Press the DSS Key of the Trunk/extension put on Global hold
(LED of the key is blinking slowly in Blue colour).
Call Hold
Managing Calls
Station to Station:
Speech with Station.
Press DSS Key assigned to
Station (transfer target).
Press ‘Transfer’ Key.
External Call to Station:
Speech with Trunk.
Press DSS Key assigned to
Station (transfer target).
Press ‘Transfer’ Key.
Speech with Station.
Press Flash.
Dial Station number
(transfer target).
Go ON-Hook.
Speech with Trunk.
Press Flash.
Dial Station number
(transfer target).
Go ON-Hook.
Or
Call Transfer
To set DND:
Press DSS Key assigned for
’DND’.
Scroll to select any of the
following message to set
DND:
Do Not Disturb
Unavailable
In Meeting
In Conference
Try on Mobile
On Vacation
On Business Trip
Out of Office
With a Guest
To cancel DND:
Press ‘DND’ Key again.
Dial 18-1 (Do Not Disturb)
Dial 18-2 (Unavailable)
Dial 18-3 (In Meeting)
Dial 18-4 (In Conference)
Dial 18-5 (Try on Mobile)
Dial 18-6 (On Vacation)
Dial 18-7 (On Business Trip)
Dial 18-8 (Out of Office)
Dail 18-9 (With a Guest)
Dial 18-0
Or
Do Not Disturb (DND)
Or
To answer any one of the
multiple stations ringing:
Press DSS Key assigned to
Call Pick Up - Selective.
Dial the number of the
Station you want to pick up.
Dial 12-Station Number
(you want to pick up).
Or
Call Pick Up - Selective
Or
From Station to Station:
Speech with Station.
Dial desired Station Number.
Talk.
From Station to External Number:
Speech with Station.
Press Flash.
Dial TAC-desired External Number - Talk.
From External Number to another External Number:
Speech with External Number.
Press Flash.
Dial #-TAC-desired External Number - Talk.
From External Number to Station:
Speech with External number.
Press Flash.
Dial desired Station Number - Talk.
Making a Second Call
To toggle between two Internal
calls:
Speech with station 1.
Press Flash.
Dial another station
number.
Speech with station 2.
Press DSS Key assigned to
Call Toggle.
Speech with station 1.
Press DSS Key assigned to
Call Toggle.
Speech with station 2.
To toggle between an Internal
and an External call:
Speech with station.
Press Flash.
Dial TAC.
Dial the external number.
Speech with trunk.
Press DSS Key assigned to
Call Toggle.
Speech with station.
Press DSS Key assigned to
Call Toggle.
Speech with trunk.
To toggle between two
External calls:
Speech with party 1 on
trunk 1.
Press Flash.
Dial #.
Dial TAC.
Dial number of party 2.
Speech with station 1.
Press Flash.
Dial another station number.
Speech with station 2.
Dial Flash-1.
Speech with station 1.
Dial Flash-1.
Speech with station 2.
Speech with station.
Press Flash.
Dial TAC.
Dial the external number.
Speech with trunk.
Dial Flash-1.
Speech with station.
Dial Flash-1.
Speech with trunk.
Speech with party 1 on
trunk 1.
Press Flash.
Dial #.
Dial TAC.
Dial number of party 2.
Or
Call Toggle
Or
External Call to External Call:
Speech with Trunk.
Dial Flash-#.
Press DSS Key assigned to
Trunk.
Dial External Number
(transfer target).
Press DSS Key assigned to
Trunk-Trunk Transfer.
Station to External Call:
Speech with Station.
Press DSS Key assigned to
Trunk.
Dial External Number
(transfer target).
Press ‘Transfer’ Key.
Speech with Trunk.
Dial Flash-#-TAC-External
Number (transfer target)-
Flash-#.
Speech with External
Number (transfer target).
Dial Flash-#.
Speech with Station.
Dial Flash-TAC-External
Number.
Speech with External
number.
Go ON-Hook.
Or
Or
Or


trunk 2.
Press DSS Key assigned to
Call Toggle.
Speech with party 1.
Press DSS Key assigned to
Call Toggle.
Speech with party 2.
Speech with party 2 on 
trunk 2.
Dial Flash-1.
Speech with party 1.
Dial Flash-1.
Speech with party 2.
Speech with party 2 on
Conference Dial-In
To schedule a Conference:
Dial 194-Conference Number-Conference Password.
To initiate/join the Conference:
Dial 195-Conference Number-Conference Password.
To withdraw from the Conference:
While in active conference, go ON-Hook.
Go OFF-Hook.
Dial 193.
To remove a party from the Conference:
While in active conference, go ON-Hook.
Go OFF-Hook.
Dial 192.
Scroll to select the Party to be removed. Press Key.
To terminate the Conference:
While in active conference, go ON-Hook.
Go OFF-Hook.
Dial 190.
To release Scheduled Conference:
Dial 196-Conference Number-Conference Password.
Dial number of party 1.
Speech with party 1.
Dial Flash-191.
Dial number of party 2.
Speech with party 2.
Dial Flash-191.
Repeat the steps to include
the desired number of
parties (Max. 21).
Press DSS Key assigned to
Multiparty Conference.
Multiparty speech
established.
To terminate Conference:
Dial 190.
To remove a Party from
Conference:
Go ON-Hook, while in
active conference.
Go OFF-Hook.
Dial 192.
Scroll to select the Party to
be removed. Press Key.
To withdraw from Conference:
Go ON-Hook.
Go OFF-Hook.
Dial 193.
Dial number of party 1.
Speech with party 1.
Dial Flash-191.
Dial number of party 2.
Speech with party 2.
Dial Flash-191.
Repeat the steps to include
the desired number of
parties (Max. 21).
Press Flash-191-191.
Multiparty speech
established.
Or
Conference - Multiparty
Speech with party 1.
Press Flash.
Dial number of party 2.
Speech with party 2.
Press ‘Conference’ Key.
3-way speech established.
Speech with party 1.
Press Flash.
Dial number of party 2.
Speech with party 2.
Dial Flash-0.
3-way speech established.
Or
Conference (3-Party)
To park a call:
Speech with a Station/
External call.
Press DSS Key assigned to
Call Park.
Enter Orbit Number (1-9)
(Personal: 1, General: 2-9).
To retrieve a parked call:
Press DSS Key assigned to
Retrieve Parked Call.
Enter Orbit Number (1-9)
(Personal: 1, General: 2-9).
Speech is established.
Speech with a Station/
External call.
Dial Flash-115-Orbit
Number (Personal: 1,
General: 2-9).
Dial Flash-116-Orbit
Number (Personal: 1,
General: 2-9)
Speech is established.
Or
Call Park
To mute a call before making
the call:
Press ‘Mute’ Key.
Dial a number on
Confirmation Tone.
To mute a call during speech:
Press ‘Mute’ Key to silence
outgoing speech.
To resume outgoing speech:
Press ‘Mute’ Key.
Dial 1052-desired Number.
Press ‘Hold’ Key/flash.
Dial 1052.
Press ‘Hold’ Key/flash.
Dial 1052 again.
Or
Mute
Or
Or
Other Features
Account Code
To enter Account Code by
Number:
Press DSS Key assigned to
Account Code by Number.
Enter Account Code.
Dial TAC.
Dial Number.
To enter Account Code by
Name:
Press DSS Key assigned to
Account Code by Name.
Scroll to select desired
Account Name.
Press Key.
Dial TAC.
Dial Number.
Or Dial 1058-Account Code-
TAC-Number.
Dial 1059.
Scroll to select desired
Account Name.
Press Key.
Or
Alarms
Once Only:
Press DSS Key assigned to
Alarm.
Enter Time in HH-MM.
Select ‘Once Only’. Press
Key.
Daily Alarm:
Press DSS Key assigned to
Alarm.
Enter Time in HH-MM.
Select ‘Daily’. Press Key.
Or Dial 161-HH-MM-1.
Dial 161-HH-MM-2.
Or
Or


trunk 2.
Press DSS Key assigned to
Call Toggle.
Speech with party 1.
Press DSS Key assigned to
Call Toggle.
Speech with party 2.
Speech with party 2 on 
trunk 2.
Dial Flash-1.
Speech with party 1.
Dial Flash-1.
Speech with party 2.
Speech with party 2 on
Conference Dial-In
To schedule a Conference:
Dial 194-Conference Number-Conference Password.
To initiate/join the Conference:
Dial 195-Conference Number-Conference Password.
To withdraw from the Conference:
While in active conference, go ON-Hook.
Go OFF-Hook.
Dial 193.
To remove a party from the Conference:
While in active conference, go ON-Hook.
Go OFF-Hook.
Dial 192.
Scroll to select the Party to be removed. Press Key.
To terminate the Conference:
While in active conference, go ON-Hook.
Go OFF-Hook.
Dial 190.
To release Scheduled Conference:
Dial 196-Conference Number-Conference Password.
Dial number of party 1.
Speech with party 1.
Dial Flash-191.
Dial number of party 2.
Speech with party 2.
Dial Flash-191.
Repeat the steps to include
the desired number of
parties (Max. 21).
Press DSS Key assigned to
Multiparty Conference.
Multiparty speech
established.
To terminate Conference:
Dial 190.
To remove a Party from
Conference:
Go ON-Hook, while in
active conference.
Go OFF-Hook.
Dial 192.
Scroll to select the Party to
be removed. Press Key.
To withdraw from Conference:
Go ON-Hook.
Go OFF-Hook.
Dial 193.
Dial number of party 1.
Speech with party 1.
Dial Flash-191.
Dial number of party 2.
Speech with party 2.
Dial Flash-191.
Repeat the steps to include
the desired number of
parties (Max. 21).
Press Flash-191-191.
Multiparty speech
established.
Or
Conference - Multiparty
Speech with party 1.
Press Flash.
Dial number of party 2.
Speech with party 2.
Press ‘Conference’ Key.
3-way speech established.
Speech with party 1.
Press Flash.
Dial number of party 2.
Speech with party 2.
Dial Flash-0.
3-way speech established.
Or
Conference (3-Party)
To park a call:
Speech with a Station/
External call.
Press DSS Key assigned to
Call Park.
Enter Orbit Number (1-9)
(Personal: 1, General: 2-9).
To retrieve a parked call:
Press DSS Key assigned to
Retrieve Parked Call.
Enter Orbit Number (1-9)
(Personal: 1, General: 2-9).
Speech is established.
Speech with a Station/
External call.
Dial Flash-115-Orbit
Number (Personal: 1,
General: 2-9).
Dial Flash-116-Orbit
Number (Personal: 1,
General: 2-9)
Speech is established.
Or
Call Park
To mute a call before making
the call:
Press ‘Mute’ Key.
Dial a number on
Confirmation Tone.
To mute a call during speech:
Press ‘Mute’ Key to silence
outgoing speech.
To resume outgoing speech:
Press ‘Mute’ Key.
Dial 1052-desired Number.
Press ‘Hold’ Key/flash.
Dial 1052.
Press ‘Hold’ Key/flash.
Dial 1052 again.
Or
Mute
Or
Or
Other Features
Account Code
To enter Account Code by
Number:
Press DSS Key assigned to
Account Code by Number.
Enter Account Code.
Dial TAC.
Dial Number.
To enter Account Code by
Name:
Press DSS Key assigned to
Account Code by Name.
Scroll to select desired
Account Name.
Press Key.
Dial TAC.
Dial Number.
Or Dial 1058-Account Code-
TAC-Number.
Dial 1059.
Scroll to select desired
Account Name.
Press Key.
Or
Alarms
Once Only:
Press DSS Key assigned to
Alarm.
Enter Time in HH-MM.
Select ‘Once Only’. Press
Key.
Daily Alarm:
Press DSS Key assigned to
Alarm.
Enter Time in HH-MM.
Select ‘Daily’. Press Key.
Or Dial 161-HH-MM-1.
Dial 161-HH-MM-2.
Or
Or

To cancel Alarms:
Press DSS Key assigned to
Alarm.
Select ‘Cancel All’. Press
Key.
Voice Guided Alarm:
Press DSS Key assigned to
Voice Guided Alarm.
Follow the Voice Mail
System prompts to set
Alarm.
To cancel Voice Guided
Alarm:
Repeat the same steps as
‘Voice Guided Alarm’.
Or Dial 161-#.
Dial 163-Follow Voice Mail
System Prompts.
Dial 163-Follow Voice Mail
System Prompts.
Or
Or
Background Music (BGM)
To Start BGM:
Lift handset.
Dial 1099.
On confirmatory message “Background music on, go OnHook”.
Go OnHook.
BGM starts.
To Stop BGM:
Dial 1099 again.
Call Chaining
While in speech with a Station/
External Number,
Press DSS Key assigned to
Call Chaining.
Transfer the call.
Or Dial Flash-1050.
Transfer the call.
Call Cost
To view cost of last 10 calls:
Press DSS Key assigned to
Last Ten Call Cost. Or Dial 1075.
Auto Call Back (ACB)
When the Station/Trunk you
are trying is busy:
Press ‘Call Back’ Key.
When there is no reply:
Press ‘Call Back’ Key again.
To cancel Auto Call Back:
Press ‘Call Back’ Key again.
Dial 2 on Busy Tone.
Dial 2 on Ring Back Tone.
Dial 102.
Or
Or
Or
This feature works only if a Voice Mail System Card is installed in the
Eternity.
Barge-In
When dialed station is busy:
Press DSS Key assigned to
Barge-In. Or Dial 4 on Busy Tone.
Call Follow Me
To forward calls from remote
station:
Press ‘Forward’ Key.
Scroll to select ‘Follow Me
from’.
Enter ‘Source Station Num’.
i.e. Your Station Number.
Enter your User Password.
To cancel Call Follow Me:
Press ‘Forward’ Key
again.
Select ‘Cancel’ and press
key.
Dial 135-Your Station
Number-Your User
Password (from remote
station).
Dial 130 (from your station)
Or
Or
Call Forward
Call Forward-All Calls to
another Station:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward-Unconditional’.
Enter number of destination
Station/Department Group/
VMS Group number.
Call Forward-All Calls to an
External Number:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward-Unconditional’.
Enter TAC-External
Number-#*
Call Forward-If Busy to another
Station:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward Busy’.
Enter number of destination
Station/Department Group/
VMS Group number.
Call Forward-If Busy to an
External Number:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward busy’.
Enter TAC-External
Number-#*
Call Forward-If No Reply to
another station:
Press ‘Forward’ key.
Scroll to select ‘Call
Forward-No Reply’.
Enter number of destination
Station/Department Group/
VMS Group number.
Call Forward-If No Reply to an
External Number:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward No Reply’.
Enter TAC-External
Number-#*
Call Forward-If Busy or No
Reply to another Station:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward Busy/No Reply’.
Enter number of destination
Station/Department Group/
VMS Group number.

Department Group/VMS
Group
Dial 131-TAC-External
Number-#*
Dial 132-Station/
Department Group/VMS
Group
Dial 132-TAC-External
Number-#*
Dial 133-Station/
Department Group/VMS
Group
Dial 133-TAC-External
Number-#*
Dial 134-Station/
Department Group/VMS
Group
Dial 131-Station/
Or
Or
Or
Or
Or
Or
Or

To cancel Alarms:
Press DSS Key assigned to
Alarm.
Select ‘Cancel All’. Press
Key.
Voice Guided Alarm:
Press DSS Key assigned to
Voice Guided Alarm.
Follow the Voice Mail
System prompts to set
Alarm.
To cancel Voice Guided
Alarm:
Repeat the same steps as
‘Voice Guided Alarm’.
Or Dial 161-#.
Dial 163-Follow Voice Mail
System Prompts.
Dial 163-Follow Voice Mail
System Prompts.
Or
Or
Background Music (BGM)
To Start BGM:
Lift handset.
Dial 1099.
On confirmatory message “Background music on, go OnHook”.
Go OnHook.
BGM starts.
To Stop BGM:
Dial 1099 again.
Call Chaining
While in speech with a Station/
External Number,
Press DSS Key assigned to
Call Chaining.
Transfer the call.
Or Dial Flash-1050.
Transfer the call.
Call Cost
To view cost of last 10 calls:
Press DSS Key assigned to
Last Ten Call Cost. Or Dial 1075.
Auto Call Back (ACB)
When the Station/Trunk you
are trying is busy:
Press ‘Call Back’ Key.
When there is no reply:
Press ‘Call Back’ Key again.
To cancel Auto Call Back:
Press ‘Call Back’ Key again.
Dial 2 on Busy Tone.
Dial 2 on Ring Back Tone.
Dial 102.
Or
Or
Or
This feature works only if a Voice Mail System Card is installed in the
Eternity.
Barge-In
When dialed station is busy:
Press DSS Key assigned to
Barge-In. Or Dial 4 on Busy Tone.
Call Follow Me
To forward calls from remote
station:
Press ‘Forward’ Key.
Scroll to select ‘Follow Me
from’.
Enter ‘Source Station Num’.
i.e. Your Station Number.
Enter your User Password.
To cancel Call Follow Me:
Press ‘Forward’ Key
again.
Select ‘Cancel’ and press
key.
Dial 135-Your Station
Number-Your User
Password (from remote
station).
Dial 130 (from your station)
Or
Or
Call Forward
Call Forward-All Calls to
another Station:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward-Unconditional’.
Enter number of destination
Station/Department Group/
VMS Group number.
Call Forward-All Calls to an
External Number:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward-Unconditional’.
Enter TAC-External
Number-#*
Call Forward-If Busy to another
Station:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward Busy’.
Enter number of destination
Station/Department Group/
VMS Group number.
Call Forward-If Busy to an
External Number:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward busy’.
Enter TAC-External
Number-#*
Call Forward-If No Reply to
another station:
Press ‘Forward’ key.
Scroll to select ‘Call
Forward-No Reply’.
Enter number of destination
Station/Department Group/
VMS Group number.
Call Forward-If No Reply to an
External Number:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward No Reply’.
Enter TAC-External
Number-#*
Call Forward-If Busy or No
Reply to another Station:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward Busy/No Reply’.
Enter number of destination
Station/Department Group/
VMS Group number.

Department Group/VMS
Group
Dial 131-TAC-External
Number-#*
Dial 132-Station/
Department Group/VMS
Group
Dial 132-TAC-External
Number-#*
Dial 133-Station/
Department Group/VMS
Group
Dial 133-TAC-External
Number-#*
Dial 134-Station/
Department Group/VMS
Group
Dial 131-Station/
Or
Or
Or
Or
Or
Or
Or

While in speech with remote
party:
Press DSS Key assigned to
Conversation Recording. Or Dial Flash-1095.
Speech with party
reestablished.
Recording starts.
Conversation Recording
Cancel All Features of a Station
Press DSS Key assigned to
Cancel All Features. Or Dial 1051.
Calling Line Identification Restriction(CLIR)
To toggle (enable/disable)
CLIR:
Press DSS Key assigned to
CLIR. Or
Dial 1031 (to enable).
Dial 1030 (to disable).
To turn ON/OFF from an
extension:
Press DSS Key assigned to
DOP.
Enter the number of the
DOP.
Scroll to select the desired
option:
Turn on
Turn off
Press Key.
Or User world wide: Dial 1174.
Users in Philippines: Dial
1104.
Scroll to select the desired
option:
Turn on
Turn off
Press Key.
Digital Output Port (DOP)
To view another call log,
Scroll with ‘Back’ key to return previous option.
Repeat above steps to select and view desired Call Logs.
If there is a missed call, the LED of the Call Logs key will glow.
Pressing the key will take you to the Missed Calls Log.
To make calls using Call Logs:
Repeat steps to view the desired Call Log.
When the phone displays the Number,
Press Key.
The number will be dialed out.
To edit a Call Log Number:
Repeat above steps to view Call Log Number.
When the phone displays the Number,
Place the cursor under the digit to be deleted using Front/Back
navigation key.
Press ‘Transfer’ key to delete a digit.
To insert a digit, place the cursor at the desired place in the
number string.
Enter the desired digit using the dial pad.
The digit will be inserted.
To store a Call Log Number in Personal Directory:
Repeat above steps to view Call Log Number.
When the phone display the Number,
Press ‘v’ Key.
Enter the name of the contact.
Press Key.
The Personal Directory Index number at which the number is stored
will appear on the LCD. The number will be saved at any free Index
in the Directory. If no Index is free, you will get error tone and
‘Memory Full’ message.
Or
Or
Call Forward-If Busy or No
Reply to an External Number:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward Busy/No Reply’.
Enter TAC-External
Number-#*.
Dual Ring on Call Forward
To enable ‘Dual Ring’:
Press ‘Forward’ Key.
Scroll to select ‘Dual Ring
On’.
Press Key.
To disable ‘Dual Ring’:
Press ‘Forward’ Key.
Scroll to select ‘Dual Ring
Off’.
Press Key.
To cancel Call Forward:
Press ‘Forward’ Key
again.
Dial 134-TAC-External
Number-#*
Dial 136-1.
Dial 136-0.
Dial 130.
Or
Or
Call Forward - Scheduled
To set Call Forward-
Scheduled:
Press DSS key assigned to
Call Forward-Scheduled.
Scroll to select desired
Time Zone.
Press Key.
Scroll to desired Call
Forward Type:
Unconditional
Busy
No Reply
Busy/No Reply
Dual Ring
Press key.
Enter Destination Number.
To cancel Call Forward-
Scheduled for a Time Zone:
Press DSS key assigned to
Call Forward-Scheduled.
Scroll to select desired
Time Zone.
Press key.
Scroll to select Cancel.
Press key.
To cancel Call Forward-
Scheduled in all Time Zones:
Press DSS key assigned to
Call Forward-Scheduled.
Scroll to ‘Cancel Call
Forward’.
Press key.

Forward Type-Destination
Number
Dial 1 for Time Zone -
Working Hours
Dial 2 for Time Zone - Break
Hours
Dial 3 for Time Zone - Non-
Working Hours
Dial 1 for CF Type -
Unconditional
Dial 2 for CF Type - Busy
Dial 3 for CF Type - No
Reply
Dial 4 for CF Type -
Busy/No Reply
Dial 5-1 for Dial Ring
Dial 1175-Time Zone
Dial 1 for Working Hours
Dial 2 for Break Hours
Dial 3 for Non-Working
Hours
Dial 0 to cancel
?Dial 1175-0
Dial 175-Time Zone-Call
Or
Or
Or
To view Call Logs:
Press DSS Key assigned to ‘Call Logs’, when phone is idle.
OR
Press Key to enter Phone Menu.
Scroll to Call Logs.
Press Key.
Scroll to desired Call Log: Missed, Answered, Dialed.
Press Key to select the desired Call Log.
The phone displays call log details by: Name, Date, Time.
Press Key to view the Number.
Call Logs

While in speech with remote
party:
Press DSS Key assigned to
Conversation Recording. Or Dial Flash-1095.
Speech with party
reestablished.
Recording starts.
Conversation Recording
Cancel All Features of a Station
Press DSS Key assigned to
Cancel All Features. Or Dial 1051.
Calling Line Identification Restriction(CLIR)
To toggle (enable/disable)
CLIR:
Press DSS Key assigned to
CLIR. Or
Dial 1031 (to enable).
Dial 1030 (to disable).
To turn ON/OFF from an
extension:
Press DSS Key assigned to
DOP.
Enter the number of the
DOP.
Scroll to select the desired
option:
Turn on
Turn off
Press Key.
Or User world wide: Dial 1174.
Users in Philippines: Dial
1104.
Scroll to select the desired
option:
Turn on
Turn off
Press Key.
Digital Output Port (DOP)
To view another call log,
Scroll with ‘Back’ key to return previous option.
Repeat above steps to select and view desired Call Logs.
If there is a missed call, the LED of the Call Logs key will glow.
Pressing the key will take you to the Missed Calls Log.
To make calls using Call Logs:
Repeat steps to view the desired Call Log.
When the phone displays the Number,
Press Key.
The number will be dialed out.
To edit a Call Log Number:
Repeat above steps to view Call Log Number.
When the phone displays the Number,
Place the cursor under the digit to be deleted using Front/Back
navigation key.
Press ‘Transfer’ key to delete a digit.
To insert a digit, place the cursor at the desired place in the
number string.
Enter the desired digit using the dial pad.
The digit will be inserted.
To store a Call Log Number in Personal Directory:
Repeat above steps to view Call Log Number.
When the phone display the Number,
Press ‘v’ Key.
Enter the name of the contact.
Press Key.
The Personal Directory Index number at which the number is stored
will appear on the LCD. The number will be saved at any free Index
in the Directory. If no Index is free, you will get error tone and
‘Memory Full’ message.
Or
Or
Call Forward-If Busy or No
Reply to an External Number:
Press ‘Forward’ Key.
Scroll to select ‘Call
Forward Busy/No Reply’.
Enter TAC-External
Number-#*.
Dual Ring on Call Forward
To enable ‘Dual Ring’:
Press ‘Forward’ Key.
Scroll to select ‘Dual Ring
On’.
Press Key.
To disable ‘Dual Ring’:
Press ‘Forward’ Key.
Scroll to select ‘Dual Ring
Off’.
Press Key.
To cancel Call Forward:
Press ‘Forward’ Key
again.
Dial 134-TAC-External
Number-#*
Dial 136-1.
Dial 136-0.
Dial 130.
Or
Or
Call Forward - Scheduled
To set Call Forward-
Scheduled:
Press DSS key assigned to
Call Forward-Scheduled.
Scroll to select desired
Time Zone.
Press Key.
Scroll to desired Call
Forward Type:
Unconditional
Busy
No Reply
Busy/No Reply
Dual Ring
Press key.
Enter Destination Number.
To cancel Call Forward-
Scheduled for a Time Zone:
Press DSS key assigned to
Call Forward-Scheduled.
Scroll to select desired
Time Zone.
Press key.
Scroll to select Cancel.
Press key.
To cancel Call Forward-
Scheduled in all Time Zones:
Press DSS key assigned to
Call Forward-Scheduled.
Scroll to ‘Cancel Call
Forward’.
Press key.

Forward Type-Destination
Number
Dial 1 for Time Zone -
Working Hours
Dial 2 for Time Zone - Break
Hours
Dial 3 for Time Zone - Non-
Working Hours
Dial 1 for CF Type -
Unconditional
Dial 2 for CF Type - Busy
Dial 3 for CF Type - No
Reply
Dial 4 for CF Type -
Busy/No Reply
Dial 5-1 for Dial Ring
Dial 1175-Time Zone
Dial 1 for Working Hours
Dial 2 for Break Hours
Dial 3 for Non-Working
Hours
Dial 0 to cancel
?Dial 1175-0
Dial 175-Time Zone-Call
Or
Or
Or
To view Call Logs:
Press DSS Key assigned to ‘Call Logs’, when phone is idle.
OR
Press Key to enter Phone Menu.
Scroll to Call Logs.
Press Key.
Scroll to desired Call Log: Missed, Answered, Dialed.
Press Key to select the desired Call Log.
The phone displays call log details by: Name, Date, Time.
Press Key to view the Number.
Call Logs

Forced Answer
When dialed station does not
respond:
Press DSS Key assigned to
Forced Answer. Or Dial 5 during ring Back Tone.
Flashing on Trunk
While in Speech:
Press DSS Key assigned to
Flashing on Trunk.
Dial PSTN Code.
Or
Dial Flash-*-PSTN Code.
Forced Call Disconnection
When dialed Station/Trunk is
busy:
Press DSS Key assigned to
Forced Release. Or Dial #* during Busy Tone.
Hot Desk
To set Hot Desk:
From a remote station,
Press DSS Key assigned to
Hot Desk.
Enter Your Station Number.
Enter Your User Password.
To cancel Hot Desk:
From a your station,
Press DSS Key assigned to
Hot Desk again.
Enter Your Station Number.
Enter Your User Password.
Dial 1091-Your Station
Number-Your User
Password.
Dial 1091-Your Station
Number-Your User
Password.
Or
Or
To set Hotline for a Station/
Department Group:
Press DSS Key assigned to
Hotline.
Scroll to select ‘Hotline
Stn/Dept’.
Enter Station/Department
Group Number.
To set Hot Outward Dialing:
Press DSS Key assigned to
Hotline.
Scroll to select ‘Hotline OG
Trunk’.
Enter TAC.
To set Hot Outward Dialing
with Number:
Press DSS Key assigned to
Hotline.
Scroll to select ‘Hotline
External Num’.
Enter TAC.
Enter External Number-#*.
To set Hotline Timer:
Press DSS Key assigned to
Hotline.
Scroll to select ‘set Hotline
Timer’, press key.
Enter Hotline Timer: 000-
255 seconds.
Dial 151-Station Number/
Department Group Number
/Voice Mail Service Group
Number.
Dial 152-TAC.
Dial 153-TAC-External
Number-#*
Dial 154-Seconds (000-255)
Or
Or
Or
Hotline
Or
To set Dynamic Lock Level:
Press DSS Key assigned to
Dynamic Lock.’
Select ‘Change Toll Control
Level’ and press Key.
Enter User Password.
Scroll to select a Toll
Control Level:
0 (All Calls)
1 (Local Calls)
2 (National Calls)
3 (No Outgoing Calls)
To set Manual Dynamic Lock:
Press DSS Key assigned to
Dynamic Lock.
Scroll to select ‘Change
Lock Timer’. Press Key.
Enter User Password.
Set Lock Timer to: 00.
To set Auto Dynamic Lock:
Press DSS Key assigned to
Dynamic Lock.
Scroll to select ‘Change
Lock Timer’. Press Key.
Enter User Password.
Set Lock Timer for : 01-99
Minutes.
Or
Dial 141-Current User
Password-Toll Control Level
Toll Control Level:
0 (All Calls)
1 (Local Calls)
2 (National Calls)
3 (No Outgoing Calls)
Dial 142-User Password-00.
Dial 142-User Password-
Minutes (01-99).
Or
Dynamic Lock
Or
Emergency Call
Dial TAC-Emergency Number.
To select a Call Routing Mode:
Press DSS Key assigned to
‘Door Phone Call Routing
Mode’.
Enter Door Phone Number
(1-3).
Scroll to select from:
Scheduled
Manual
Press Key.
To select a Destination for
Manual Routing Mode:
Press DSS Key assigned to
‘Door Phone Destination’.
Enter Door Phone Number
(1-3).
Scroll to select from:
Remote
Local
Press Key.
Or
Dial 1171(users worldwide)
Dial 1101(users in
Philippines)
Enter Door Phone Number
(1-3).
Scroll to select from:
Scheduled
Manual
Press Key.
Dial 1172(users worldwide)
Dial 1102 (users in
Philippines).
Enter Door Phone Number.
Scroll to select from:
Remote
Local
Press Key.
Door Phone
Or
To open a Door Lock release
device:
Press ‘Hold’ Key to put call
from the door phone on
hold.
Press DSS Key assigned to
Door Lock Opener.
Or Press ‘Hold’ Key.
Dial 1173 (users world
wide).
Dial 1103 (users in
Philippines).
Door Lock Opener

Forced Answer
When dialed station does not
respond:
Press DSS Key assigned to
Forced Answer. Or Dial 5 during ring Back Tone.
Flashing on Trunk
While in Speech:
Press DSS Key assigned to
Flashing on Trunk.
Dial PSTN Code.
Or
Dial Flash-*-PSTN Code.
Forced Call Disconnection
When dialed Station/Trunk is
busy:
Press DSS Key assigned to
Forced Release. Or Dial #* during Busy Tone.
Hot Desk
To set Hot Desk:
From a remote station,
Press DSS Key assigned to
Hot Desk.
Enter Your Station Number.
Enter Your User Password.
To cancel Hot Desk:
From a your station,
Press DSS Key assigned to
Hot Desk again.
Enter Your Station Number.
Enter Your User Password.
Dial 1091-Your Station
Number-Your User
Password.
Dial 1091-Your Station
Number-Your User
Password.
Or
Or
To set Hotline for a Station/
Department Group:
Press DSS Key assigned to
Hotline.
Scroll to select ‘Hotline
Stn/Dept’.
Enter Station/Department
Group Number.
To set Hot Outward Dialing:
Press DSS Key assigned to
Hotline.
Scroll to select ‘Hotline OG
Trunk’.
Enter TAC.
To set Hot Outward Dialing
with Number:
Press DSS Key assigned to
Hotline.
Scroll to select ‘Hotline
External Num’.
Enter TAC.
Enter External Number-#*.
To set Hotline Timer:
Press DSS Key assigned to
Hotline.
Scroll to select ‘set Hotline
Timer’, press key.
Enter Hotline Timer: 000-
255 seconds.
Dial 151-Station Number/
Department Group Number
/Voice Mail Service Group
Number.
Dial 152-TAC.
Dial 153-TAC-External
Number-#*
Dial 154-Seconds (000-255)
Or
Or
Or
Hotline
Or
To set Dynamic Lock Level:
Press DSS Key assigned to
Dynamic Lock.’
Select ‘Change Toll Control
Level’ and press Key.
Enter User Password.
Scroll to select a Toll
Control Level:
0 (All Calls)
1 (Local Calls)
2 (National Calls)
3 (No Outgoing Calls)
To set Manual Dynamic Lock:
Press DSS Key assigned to
Dynamic Lock.
Scroll to select ‘Change
Lock Timer’. Press Key.
Enter User Password.
Set Lock Timer to: 00.
To set Auto Dynamic Lock:
Press DSS Key assigned to
Dynamic Lock.
Scroll to select ‘Change
Lock Timer’. Press Key.
Enter User Password.
Set Lock Timer for : 01-99
Minutes.
Or
Dial 141-Current User
Password-Toll Control Level
Toll Control Level:
0 (All Calls)
1 (Local Calls)
2 (National Calls)
3 (No Outgoing Calls)
Dial 142-User Password-00.
Dial 142-User Password-
Minutes (01-99).
Or
Dynamic Lock
Or
Emergency Call
Dial TAC-Emergency Number.
To select a Call Routing Mode:
Press DSS Key assigned to
‘Door Phone Call Routing
Mode’.
Enter Door Phone Number
(1-3).
Scroll to select from:
Scheduled
Manual
Press Key.
To select a Destination for
Manual Routing Mode:
Press DSS Key assigned to
‘Door Phone Destination’.
Enter Door Phone Number
(1-3).
Scroll to select from:
Remote
Local
Press Key.
Or
Dial 1171(users worldwide)
Dial 1101(users in
Philippines)
Enter Door Phone Number
(1-3).
Scroll to select from:
Scheduled
Manual
Press Key.
Dial 1172(users worldwide)
Dial 1102 (users in
Philippines).
Enter Door Phone Number.
Scroll to select from:
Remote
Local
Press Key.
Door Phone
Or
To open a Door Lock release
device:
Press ‘Hold’ Key to put call
from the door phone on
hold.
Press DSS Key assigned to
Door Lock Opener.
Or Press ‘Hold’ Key.
Dial 1173 (users world
wide).
Dial 1103 (users in
Philippines).
Door Lock Opener

Or
Paging - Meet Me
Press DSS Key assigned to
Meet Me Paging.
Dial Paging Station
Number - Talk.
Or Dial 1093-Paging Station
Number - Talk.
Paging (PAS)
Press DSS Key assigned to
Paging.
Dial Page Zone Number.
Start Announcement.
Or Dial 1074-Page Zone
Number.
Start Announcement.
Interrupt Request
When dialed station is busy:
Press DSS Key assigned to
Interrupt Request.
Or Dial 3 on Busy Tone.
Live Call Supervision
Press DSS Key assigned to
Live Call Supervision.
Enter Station number to be
supervised.
Or Dial 1098-Station Number
(to be supervised).
Live Call Screening
To enable Live Call Screening:
Dial 1094-1.
To disable Live Call Screening:
Dial 1094-0.
Message Wait
To Set Message Wait:
Press DSS Key assigned to
Message Wait.
Enter Station Number.
Select Set Message Wait.
To Cancel Message Wait:
Press DSS Key assigned to
Message Wait.
Enter Station Number.
Scroll and select Cancel
Message Wait.
Or
Dial 1076-Station Number-1
Dial 1076-Station Number-0
To cancel Hotline/Hot Outward
Dialing:
Press DSS Key assigned to
Hotline again.
Dial 150.
Or
Presence
Press DSS Key assigned to
PUBLISH presence.
Enter User Password.
Scroll to select the desired
Publish message:
Absent
Present
Auto Detect
Away
On the Phone
Do Not Disturb
I am Mobile
Or Dial 104-User Password-
Message.
0 for Absent
1 for Present
2 for Auto Detect
3 for Away
4 for On the Phone
5 for Do Not Disturb
6 for I am Mobile
7 for In Meeting
8 for Out for Meal
9 for Out of Office
Selective Port Access
Press DSS Key assigned to
Selective Port Access
Code.
This feature works only if the Station to be monitored is a Digital Key
Phone.
Or Dial 69-Port Type-Port
Number.
Dial 89-Port Type-Port
Number (users in USA).
This feature works only if a Voice Mail System Card is installed in the
Eternity.
Room Monitor
Press DSS Key assigned to
Room Monitor.
Dial Station Number to be
monitored.
Or Dial 1073-Station Number
to be monitored.
Retrieve New Message
Press DSS Key assigned to
Retrieve New Message. Or Dial 1077.
Raid
When dialed station is busy:
Press DSS Key assigned to
Raid. Or Dial 5 on Busy Tone.
Reminder
To set Reminder:
Press DSS Key assigned to
Reminder.
Enter Date and Time in
DD-MM-YYYY-HH-MM.
OR
MM-DD-YYYY-HH-MM
(users in USA).
To cancel Reminder:
Press DSS Key assigned to
Reminder.
Select ‘Cancel All’. Press
Key.
Voice Guided Reminder:
Press DSS Key assigned to
Voice Guided Reminder.
Follow the Voice Mail
System prompts to set
Voice Guided Reminder.
To cancel Voice Guided
Reminder:
Repeat above steps.
Or Dial 162-DD-MM-YYYY-HH-
MM.
OR
Dial 162-MM-DD-YYYY-HH-
MM (users in USA).
Dial 162-#
Dial 164-Follow Voice Mail
System Prompts.
Dial 164-Follow Voice Mail
System Prompts.
Or
Or
Or
In Meeting
Out for Meal
Out of Office

Or
Paging - Meet Me
Press DSS Key assigned to
Meet Me Paging.
Dial Paging Station
Number - Talk.
Or Dial 1093-Paging Station
Number - Talk.
Paging (PAS)
Press DSS Key assigned to
Paging.
Dial Page Zone Number.
Start Announcement.
Or Dial 1074-Page Zone
Number.
Start Announcement.
Interrupt Request
When dialed station is busy:
Press DSS Key assigned to
Interrupt Request.
Or Dial 3 on Busy Tone.
Live Call Supervision
Press DSS Key assigned to
Live Call Supervision.
Enter Station number to be
supervised.
Or Dial 1098-Station Number
(to be supervised).
Live Call Screening
To enable Live Call Screening:
Dial 1094-1.
To disable Live Call Screening:
Dial 1094-0.
Message Wait
To Set Message Wait:
Press DSS Key assigned to
Message Wait.
Enter Station Number.
Select Set Message Wait.
To Cancel Message Wait:
Press DSS Key assigned to
Message Wait.
Enter Station Number.
Scroll and select Cancel
Message Wait.
Or
Dial 1076-Station Number-1
Dial 1076-Station Number-0
To cancel Hotline/Hot Outward
Dialing:
Press DSS Key assigned to
Hotline again.
Dial 150.
Or
Presence
Press DSS Key assigned to
PUBLISH presence.
Enter User Password.
Scroll to select the desired
Publish message:
Absent
Present
Auto Detect
Away
On the Phone
Do Not Disturb
I am Mobile
Or Dial 104-User Password-
Message.
0 for Absent
1 for Present
2 for Auto Detect
3 for Away
4 for On the Phone
5 for Do Not Disturb
6 for I am Mobile
7 for In Meeting
8 for Out for Meal
9 for Out of Office
Selective Port Access
Press DSS Key assigned to
Selective Port Access
Code.
This feature works only if the Station to be monitored is a Digital Key
Phone.
Or Dial 69-Port Type-Port
Number.
Dial 89-Port Type-Port
Number (users in USA).
This feature works only if a Voice Mail System Card is installed in the
Eternity.
Room Monitor
Press DSS Key assigned to
Room Monitor.
Dial Station Number to be
monitored.
Or Dial 1073-Station Number
to be monitored.
Retrieve New Message
Press DSS Key assigned to
Retrieve New Message. Or Dial 1077.
Raid
When dialed station is busy:
Press DSS Key assigned to
Raid. Or Dial 5 on Busy Tone.
Reminder
To set Reminder:
Press DSS Key assigned to
Reminder.
Enter Date and Time in
DD-MM-YYYY-HH-MM.
OR
MM-DD-YYYY-HH-MM
(users in USA).
To cancel Reminder:
Press DSS Key assigned to
Reminder.
Select ‘Cancel All’. Press
Key.
Voice Guided Reminder:
Press DSS Key assigned to
Voice Guided Reminder.
Follow the Voice Mail
System prompts to set
Voice Guided Reminder.
To cancel Voice Guided
Reminder:
Repeat above steps.
Or Dial 162-DD-MM-YYYY-HH-
MM.
OR
Dial 162-MM-DD-YYYY-HH-
MM (users in USA).
Dial 162-#
Dial 164-Follow Voice Mail
System Prompts.
Dial 164-Follow Voice Mail
System Prompts.
Or
Or
Or
In Meeting
Out for Meal
Out of Office

Trunk Reservation
When the Trunk you access is
Busy:
Press DSS Key assigned to
Trunk Reservation.
To cancel Trunk Reservation:
Press ‘Call Back’ Key.
Or Dial 6 on Busy Tone.
Dial 102.
Or
User Absent/Present
To set User Absent/Present:
Press DSS Key assigned to
Change User Status.
Enter Your User Password.
Scroll to select the option:
User Absent/User Present.
Or
Dial 104-Your User
Password-0 (User Absent).
Dial 104-Your User
Password-1 (User Present).
Voice Mail
Press ‘Voice Mail’ Key. Or Dial 3931.
Voice Help
Press DSS Key assigned to
Voice Help.
Listen to Message.
Press any key to stop.
Or Dial 1090-Listen to
Message-Press any key to
stop.
User Password
Press DSS Key assigned to
Change User Password.
Enter Current User
Password.
Enter New User Password.
Or Dial 114-Current User
Password-New User
Password.
Walk-In Class of Service
To use your own Class of
Service and Toll Control on
another Station,
Walk In:
Press DSS Key assigned to
Walk-In Class of Service.
Select the option ‘Walk in’.
Press key.
Enter Your Station Number.
Enter Your User Password.
Dial desired number.
Talk.
Walk Out:
Press DSS Key assigned to
Walk-In Class of Service.
Select the option ‘Walk out’.
Press key.
Or Dial 111-1-Your Station
Number-Your User
Password.
Dial desired Number on
Confirmation Tone.
Talk.
Dial 111-0.
Or
Forced Release Order (for E&M MFCR2 only)
Dial the desired extension
number.
During 3-way speech.
Press DSS Key assigned to
Forced Released Order.
Speech with desired party.
The second party
disconnected.
Dial the desired extension
number.
During 3-way Speech.
Dial *38.
Speech with desired party.
The second party
disconnected.
Or
Hospitality Features
Default Key Map
System Administrator (SA) Mode
Press DSS Key assigned to
SA Mode.
Enter SA Password.
Or Dial 1#92-SA Mode
Password.
Alarms
Once Only:
Press ‘Alarm’ Key.
Enter Phone Number.
Enter Time in HH-MM.
Select ‘Once Only’. Press
Key.
Select ‘Personalized’ or
‘Automated’. Press Key.
Daily Alarm:
Press ‘Alarm’ Key.
Enter Phone Number.
Enter Time in HH-MM.
Select ‘Daily’.
Select ‘Personalized’ or
‘Automated’.
Press Key.
To cancel Alarms:
Press ‘Alarm’ Key.
Enter Phone Number.
Select ‘Cancel All’.
Press Key.
Voice Guided Alarm:
Press DSS Key assigned to
Remote Voice Guided
Alarm.
Follow the Voice Mail
System prompts to set
Alarm.
Or Dial 1072-003-Phone
Number-HH-MM-1-1 (Once
Only, Personalized).
Dial 1072-003-Phone
Number-HH-MM-1-2 (Once
Only, Automated).
Dial 1072-003-Phone
Number-HH-MM-2-1 (Daily,
Personalized).
Dial 1072-003-Phone
Number-HH-MM-2-2 (Daily,
Automated).
Dial 1072-003-Phone
Number-#.
Dial 1072-034-Follow Voice
Mail System Prompts.
Or
TWT001
Voice Mail
CA03
CA02
CA01
Message
Wait
Call Block
Call Budget
Remote
DND-Remote
Call Forward
Remote
Room
Service
Alarm (Voice
Guided)
Change Room
Clean Status
Print Alarm
Status
Print Room
Status
Transfer to
VMS
Or
Or
Manual Priority Intrusion (for E&M MFCR2 only)
Dial the desired extension
number.
On Busy Tone, press Hold
key.
Press DSS Key assigned to
Manual Priority Intrusion.
3-way speech established.
Dial the desired extension
number.
On Busy Tone, press Hold
key.
Dial *37.
3-way speech established.
Or

Trunk Reservation
When the Trunk you access is
Busy:
Press DSS Key assigned to
Trunk Reservation.
To cancel Trunk Reservation:
Press ‘Call Back’ Key.
Or Dial 6 on Busy Tone.
Dial 102.
Or
User Absent/Present
To set User Absent/Present:
Press DSS Key assigned to
Change User Status.
Enter Your User Password.
Scroll to select the option:
User Absent/User Present.
Or
Dial 104-Your User
Password-0 (User Absent).
Dial 104-Your User
Password-1 (User Present).
Voice Mail
Press ‘Voice Mail’ Key. Or Dial 3931.
Voice Help
Press DSS Key assigned to
Voice Help.
Listen to Message.
Press any key to stop.
Or Dial 1090-Listen to
Message-Press any key to
stop.
User Password
Press DSS Key assigned to
Change User Password.
Enter Current User
Password.
Enter New User Password.
Or Dial 114-Current User
Password-New User
Password.
Walk-In Class of Service
To use your own Class of
Service and Toll Control on
another Station,
Walk In:
Press DSS Key assigned to
Walk-In Class of Service.
Select the option ‘Walk in’.
Press key.
Enter Your Station Number.
Enter Your User Password.
Dial desired number.
Talk.
Walk Out:
Press DSS Key assigned to
Walk-In Class of Service.
Select the option ‘Walk out’.
Press key.
Or Dial 111-1-Your Station
Number-Your User
Password.
Dial desired Number on
Confirmation Tone.
Talk.
Dial 111-0.
Or
Forced Release Order (for E&M MFCR2 only)
Dial the desired extension
number.
During 3-way speech.
Press DSS Key assigned to
Forced Released Order.
Speech with desired party.
The second party
disconnected.
Dial the desired extension
number.
During 3-way Speech.
Dial *38.
Speech with desired party.
The second party
disconnected.
Or
Hospitality Features
Default Key Map
System Administrator (SA) Mode
Press DSS Key assigned to
SA Mode.
Enter SA Password.
Or Dial 1#92-SA Mode
Password.
Alarms
Once Only:
Press ‘Alarm’ Key.
Enter Phone Number.
Enter Time in HH-MM.
Select ‘Once Only’. Press
Key.
Select ‘Personalized’ or
‘Automated’. Press Key.
Daily Alarm:
Press ‘Alarm’ Key.
Enter Phone Number.
Enter Time in HH-MM.
Select ‘Daily’.
Select ‘Personalized’ or
‘Automated’.
Press Key.
To cancel Alarms:
Press ‘Alarm’ Key.
Enter Phone Number.
Select ‘Cancel All’.
Press Key.
Voice Guided Alarm:
Press DSS Key assigned to
Remote Voice Guided
Alarm.
Follow the Voice Mail
System prompts to set
Alarm.
Or Dial 1072-003-Phone
Number-HH-MM-1-1 (Once
Only, Personalized).
Dial 1072-003-Phone
Number-HH-MM-1-2 (Once
Only, Automated).
Dial 1072-003-Phone
Number-HH-MM-2-1 (Daily,
Personalized).
Dial 1072-003-Phone
Number-HH-MM-2-2 (Daily,
Automated).
Dial 1072-003-Phone
Number-#.
Dial 1072-034-Follow Voice
Mail System Prompts.
Or
TWT001
Voice Mail
CA03
CA02
CA01
Message
Wait
Call Block
Call Budget
Remote
DND-Remote
Call Forward
Remote
Room
Service
Alarm (Voice
Guided)
Change Room
Clean Status
Print Alarm
Status
Print Room
Status
Transfer to
VMS
Or
Or
Manual Priority Intrusion (for E&M MFCR2 only)
Dial the desired extension
number.
On Busy Tone, press Hold
key.
Press DSS Key assigned to
Manual Priority Intrusion.
3-way speech established.
Dial the desired extension
number.
On Busy Tone, press Hold
key.
Dial *37.
3-way speech established.
Or

To delete Checked-Out calls
from particular phone:
Press DSS Key assigned to
Delete Checked-Out Calls.
Enter Phone Number twice.
To delete Checked-Out calls
of a range of phonesenter
Phone Number range
(Phone Number in 6 digits)
Deleting Checked-Out Calls
Or
Dial 1072-914-Phone
Number-Phone Number
(same as previous).
Dial 1072-914-Phone
Number-Phone Number
(Phone Number in 6 digits,
use leading zeros)
Do Not Disturb (DND)
Dial 1072-001-Room/Phone
Number-X.
(X is DND Message
Number from 1-9)
To set DND:
Press DSS Key assigned for
DND-Remote.
Enter Room/Phone Number
Scroll to select any of the
following message to set
DND:
Do Not Disturb
Unavailable
In Meeting
In Conference
Try on Mobile
On Vacation
On Business Trip
Out of Office
With a Guest
Or
Database Synchronization Request
To request Database
Synchronization from PMS:
Press DSS Key assigned to
Database Synchronization
Request.
Or
Dial 1072-040.
Check-In
Press DSS Key assigned
for ‘Check-In’.
Scroll to select desired
Check-In Profile.
Enter Room/Phone Number
to Check-In.
Enter Guest Title.
Enter Guest Name.
Or
Dial 1072-901-Check In
Profile-Room/Phone
Number-Guest Title-Guest
Name.
Check In Profile:
1 - Single
2 - Family
3 - Budget
Check-In Profile
Press DSS Key assigned
for Check-In Profile.
Enter Room Number.
Scroll to select desired
Check-In Profile.
Press Key.
Or
Dial 1072-907-Room
Number-Profile Type.
Profile Type:
1 - Single
2 - Family
3 - Budget
Check-Out
Press ‘Check-Out’ Key.
Enter Room/Phone/Guest
Number.
Or
Dial 1072-902-Room/Phone
/Guest Number.
Or
To cancel Voice Guided
Alarm:
Repeat the above steps. 
Mail System Prompts.
Dial 1072-034-Follow Voice
Voice Guided Alarm can be set only if a Voice Mail Card is installed
in the Eternity.
Alarm Status Report
To print Alarm Status Report:
Press DSS Key assigned to
Print Alarm Status Report. Or
Dial 1072-913.
Call Block
Call Budget
To assign Call Budget
Amount:
Press DSS Key assigned to
Assign Call Budget.
Enter Room/Phone
Number.
Enter Call Budget Amount.
(Amount is in 6 digits)
Or
Dial 1072-004-Room/Phone
Number-Call Budget
Amount
(Amount is in 6 digits)
To Block Room-to-Room
Calls:
Press DSS Key assigned to
Call Block. (LED glow Red)
To Allow Room-to-Room Calls:
Press DSS Key assigned to
Call Block again. (LED goes
Off)
Or
Dial 1072-045-1.
Dial 1072-045-0.
Or
Call Privilege
To set Dynamic Lock:
Press DSS Key assigned to
Dynamic Lock Remote.
Enter Room/Phone Number
Select the option ‘Change
Toll Control Level’.
Press Key.
Scroll to select a Toll
Control Level:
Level 0 (All Calls)
Level 1 (Local Calls)
Level 2 (National Calls)
Level 3 (No Outgoing Calls)
Press Key.
To set Manual Dynamic Lock:
Press DSS Key assigned to
Dynamic Lock.
Enter Room/Phone Number
Scroll to select ‘Change
Lock Timer’. Press Key.
Enter User Password.
Set Lock Timer for: 00.
To set Auto Dynamic Lock:
Press DSS Key assigned to
Dynamic Lock.
Enter Room/Phone Number
Scroll to select ‘Change
Lock Timer’. Press Key.
Set Lock timer for: 01-99
Minutes.

Number-1-Toll Control Level
Toll Control Level:
0 - All Calls.
1 - Local Calls.
2 - National Calls.
3 - No Outgoing Calls.
?Dial 1072-002-Room/Phone
Number-2-00.
?Dial 1072-002-Room/Phone
Number-2-Minutes (01-99).
Dial 1072-002-Room/Phone
Or
Or
Or