Maxi Comfort Oasis User manual
USER
MANUAL
PRODUCT CODE
RR01958
PAGE 2
CONTENTS
LABEL INFORMATION
SAFETY GUIDELINES
GENERAL GUIDELINES
MODIFICATIONS
WEIGHT LIMITATIONS
HAZARDS
DELIVERY
TRANSPORT
COMPONENTS
ASSEMBLY
OPERATION
TROUBLESHOOTING
CARE & MAINTENANCE
SPECIFICATIONS
WARRANTY
1
2
2
2
2
3
4
5
5
6
8
12
16
18
20
21
PAGE 1
LABEL INFORMATION
PRODUCT SAFETY SYMBOLS
The symbols below represent labels used on the product to identify warnings,
mandatory actions and prohibited actions. It is very important for you to read and
understand these symbols completely. Do not remove these labels from your
product. Please note that not all of the symbols may be used on your lift chair
model.
Do not place objects under the
footrest when the lift chair is in
the fully reclined position. Make
sure area is clear of obstructions,
including pets and small
children during operation.
Do not cover or place the
external transformer under the
riser recliner. Keep in an open,
well-ventilated area free from
foreign material and away from
possible pinch points.
Battery Door Location
Indoor Use Only. Avoid exposure
to rain, snow, ice, salt or standing
water. Maintain and store in a
clean and dry environment.
Class II Equipment
Green LED indicates power to
the unit is on. Not applicable to
all models.
Degree of protection against
electric shock.
This product has been tested
and complies to IEC 60601-1-2.
Pinch/Crush Points Hazard! Do
not place objects or appendages
in the path of moving parts.
Read and follow the information
in the owner’s manual.
Do not connect an extension
lead to the AC/DC converter or
the battery charger.
Maximum weight capacity
Removal of grounding prong
can create electrical hazard. If
necessary, properly install an
approved 3-pronged adapter
to an electrical outlet having
2-pronged plug access.
Properly dispose of all electronic
components, including the
external transformer, hand
control, batteries, actuator
motors and wiring. Contact
your authorised Aspire Dealer for
more information.
Electrical Hazard
Do not place objects under the
lift chair. Make sure the area is
clear of obstructions, including
pets and small children during
operation.
PAGE 2
SAFETY GUIDELINES
Congratulations on purchasing your MaxiComfort Rise Recliner Chair. The product
you have purchased combines state-of-the-art components with safety, comfort
the conveniences you expect during your daily activities. Understanding how to
safely operate and care for this product should bring you years of trouble-free
operation and service.
Read and follow all instructions, warnings and notes in this manual and all other
time. In addition, your safety depends upon you, as well as your dealer, carer or
healthcare professional in using good judgement.
If there is any information in this manual which you do not understand, or if
you require additional assistance for setup or operation, please contact your
authorised MaxiComfort Dealer.
Failure to follow the instructions, warnings and notes in this manual and those
located on your MaxiComfort product can result in personal injury or product
damage and will void the MaxiComfort product warranty.
Authorised Dealer:
CareCo (UK) Ltd, Hubert Road, Brentwood, Essex, CM14 4JE
PAGE 3
GENERAL GUIDELINES
Your lift chair is a state-of-the-art life-enhancement device designed to increase
regarding the type of lift chair to be used is the responsibility of you, the lift chair
user, if capable of making such a decision, and/or your healthcare professional
(i.e., medical doctor, allied health professional, therapist, etc.).
Please Read and follow the information provided in this owner’s manual before
There are certain situations, including some medical conditions, where you will
need to practice operating the lift chair in the presence of a trained attendant. A
specially trained in assisting you with performing various daily living activities
while safely operating a lift chair.
Below are some precautions, tips and other safety considerations that will help
you become accustomed to operating the lift chair in a safe manner.
MODIFICATIONS
MaxiComfort chairs are designed and engineered to provide maximum comfort
and utility. However, to prevent personal injury and/or damage to your lift chair,
you should not modify, add, remove or disable any feature, part or function of your
Use MaxiComfort approved parts only for all repairs and replacements.
WEIGHT LIMITATIONS
chair. Failure to do so may result in injuries and/or product damage, CareCo will
not be held responsible for any such issues/failures.
HAZARDS
The scissor and lift mechanisms are labelled as pinch/crush point hazards on
your lift chair. Keep clear of these areas and make sure the path of motion is
PAGE 4
WARNING!
Do not place objects or appendages in the path of moving parts.
STORAGE AND OPERATION TEMPERATURES
Transportation or storage: -75°C/-104°F to 70°C/158°F
Operation: 10°C/50°F to 40°C/104°F
ELECTROMAGNETIC AND RADIO FREQUENCY INTERFERENCE (EMI/RFI)
Laboratory tests have shown that electromagnetic and radio frequency waves
can have an adverse effect on the performance of electrically-powered devices,
such as lift chairs.
Electromagnetic and Radio Frequency Interference can come from sources such
as mobile phones, mobile two-way radios (such as walkie-talkies), radio stations,
TV stations, amateur radio (HAM) transmitters, wireless computer links, Wi-Fi,
microwave signals, paging transmitters and medium-range mobile transceivers
used by emergency vehicles. In some cases, these waves can cause unintended
movement or damage to the control system of electrically-powered devices. The
lift chair user can help prevent electromagnetic interference by maintaining
a minimum distance between portable and mobile RF communications
equipment. It is recommended that at least 3 metres (9 feet) of distance be
maintained between the lift chair and any handheld equipment emitting 10 W
or more of output power. Refer to the manufacturer’s literature for the handheld
device to determine the maximum output power of that device.
Every electrically-powered device has an immunity (or resistance) to EMI. The
higher the immunity level, the greater the protection against EMI. Per EMC
standards, this product has passed immunity testing and is rated as a Group
1, Class B product, meaning the lift chair uses RF energy only for its internal
function. Therefore, its RF emissions are very low and are not likely to cause any
interference in nearby electronic equipment making the lift chair suitable for use
in all establishments, including domestic establishments and hospitals.
Be aware that mobile phones, two-way radios, laptops and other types of radio
transmitters may cause unintended movement of your electrically-powered
device due to EMI. Exercise caution when using any of these items while
operating your lift chair.
PAGE 5
The addition of accessories or components to the lift chair can increase the
susceptibility of the chair to EMI. Do not modify your lift chair in any way.
Your lift chair itself can disturb the performance of other electrical devices located
nearby, such as alarm systems. If unintended motion occurs, discontinue use of
the lift chair. Contact CareCo to report the incident.
DELIVERY
Before using your lift chair, make sure your delivery is complete as some
components may be packaged individually. If you do not receive a complete
delivery, please contact your authorised MaxiComfort Dealer immediately. Where
damage has occurred during transport, either to the packaging or content, please
contact the delivery company responsible.
MOTOR VEHICLE TRANSPORT
If you will be transporting your lift chair in a motor vehicle, individual components
(external transformer, etc.) should be secured. The lift chair itself must also be
secured (a possible hazard during vehicle braking).
PAGE 6
COMPONENTS
This section describes the features of your lift chair. Carefully review the function
and location of each item described and note that the illustrations and option
Power Lead
External
Transformer
Low Voltage
Connection Cable
Leg Levelers (Four Total)
Scissor
Mechanisms
(Pinch Point) Lift Mechanism
(Pinch Point)
Hand Control
Fig. 1
PAGE 7
External Transformer: Connects to a standard electrical outlet to provide power
to the lift chair. The transformer may be equipped with an LED indicator, which
shows green when power to the transformer is on.
Batteries provide the power needed to return the lift chair to an upright or semi-
upright position in the event of a power failure. Batteries are not included and
The batteries will provide power for only a short period of time after power is
removed from the system, so it is important to act quickly in the event of a power
failure. Engage and hold the up/ down switch in the UP position as soon as
possible. Maintain a steady pressure on the switch to avoid excessive draw from
the battery and achieve the most amount of lift. Keep in mind that the amount
of lift the batteries will be able to provide is affected by user weight and battery
condition.
ELECTRICAL COMPONENTS
Your MaxiComfort Lift Chair is equipped with a low voltage DC motor system that
reduces the standard household alternating current of 90V AC - 264V AC to direct
current (24/39V DC). The electrical components include the external transformer,
batteries and hand control. Keep these areas free from moisture at all times.
WARNING!
Keep all electrical components free from moisture at all times to
prevent shock and/or electrical hazard.
PAGE 8
ASSEMBLY
Your lift chair may require some assembly before initial use. It may also require
disassembly to make servicing the chair more convenient.
LIFT CHAIR SET-UP
This model will arrive in the knock-down position (Fig. 2)
FOLLOW THESE STEPS TO ASSEMBLE THE LIFT CHAIR
1 Remove the packaging from the
back portion of the chair and check
that the locking clip is in the vertical
position. Reposition if necessary.
2Slide the left and right KD sleeves
of the chair-back onto the KD
connections on the arms and seat
of the chair.
Depending on chair width, you may
need to slide on one side of the
chair-back at a time. If this is the case,
level the chair back before pressing
down to lock into position.
Incorrect
Correct
Fig. 2 Knock-Down (KD) Position
Fig. 3 Fig. 4
PAGE 9
SEAT DEPTH ADJUSTMENT
Additional seat depth of 25mm can be achieved by adjusting the KD Sleeve from
position A to B.
3
chair-back to lock into position. Listen
for a click on each side to ensure the
chair-back is locked in properly.
4Attach the chair-back to the hook
chair base.
Pull up on the chair-back to ensure
that it is locked in place. If the back
can be pulled off, then repeat steps
Fig. 3 through Fig. 5.
5
point that is not visible through the
covering fabric but can be located by
feel. Unscrew and remove KD Sleeve
from position A.
6Locate KD Sleeve position B and
make small (10mm) incisions through
fabric directly above the two screw
holes with a Stanley knife to facilitate
screw insertion. Insert KD sleeve into
Repeat for left and right side of chair
back. Follow steps to assemble the lift
chair.
“Click”
AB
A
B
Fig. 5 Fig. 6
Fig. 7
Fig. 8
PAGE 10
LIFT CHAIR PLACEMENT
Your lift chair should be placed near a standard electrical outlet on dry,
level ground where there is ample room to allow for proper operation. It is
recommended that you have the assistance of an attendant when positioning
the lift chair to avoid the possibility of injury when lifting.
FOLLOW THESE STEPS TO POSITION THE LIFT CHAIR IN A SAFE MANNER
to avoid any obstructions, particularly behind the chair after reclining.
Suggested clearance is 48cm for this dual action chair
2. Adjust the leg levellers to stabilise the lift chair.
3. Install the batteries into the external transformer. Refer to “Battery
where it will not be an obstruction.
5. Position the low voltage connection cable (cable from transformer to chair),
where it will not be pinched between the frame and the lift mechanism.
6.Connect the low voltage connection cable to the external transformer if it is
not already connected.
7. Plug the power lead directly into the electrical outlet. Do not use an
extension lead!
If you discover a problem at any point during the set-up and positioning of your
lift chair, stop and contact your authorised MaxiComfort Dealer immediately.
To avoid personal injury and/or product damage, do not plug the unit into the
problems by yourself.
PAGE 11
BATTERY INSTALLATION
Your lift chair should be placed near a standard electrical outlet on dry,
level ground where there is ample room to allow for proper operation. It is
recommended that you have the assistance of an attendant when positioning
the lift chair to avoid the possibility of injury when lifting.
FOLLOW THESE STEPS TO INSTALL THE BATTERIES
Battery Door
Power Lead
External Transformer
(Top and Bottom View)
1. Unplug the external transformer
power lead from the electrical
outlet (lead from transformer to
wall).
2. Open the marked battery door
on the external transformer.
3. Install two 9V batteries into the
external transformer.
4. Replace the battery door.
Always make sure the external transformer is equipped with two fresh 9V
batteries. The battery backup system does not recharge itself. Fresh batteries are
system is activated during a power failure, or once a year if the battery backup
system has not been activated.
NOTE: If you unplug your lift chair for an extended period of time (more than one
hour), remove the batteries from the external transformer. The lift chair will draw
power from the batteries even when it is not in use.
PAGE 12
OPERATION
SAFE OPERATING PRECAUTIONS
There are certain precautions that should be taken during the operation of your
lift chair. Read and follow these precautions carefully in order to ensure safe lift
chair operation and to prevent injury and/or product damage.
• Plug the power lead directly into the electrical outlet. Do not use an extension
lead!
• Do not disconnect the plug from the electrical outlet roughly or unplug by
pulling on the cord.
•
• Periodically check the hand control and all power leads for visible damage.
• Keep the hand control away from all heated surfaces.
• Ensure the hand control is out of the way before sitting in the chair.
• Do not operate the remote control with wet hands and avoid dropping.
• Keep children and pets away from all moving parts while operating the lift
chair.
• Do not allow children to play on or operate the lift chair. Only the intended
user should operate the lift chair.
• Avoid pinch points, such as the lift and scissor mechanisms. Keep hands and
feet clear of these areas.
• Always leave the lift chair in an upright and closed position when not in use.
• Do not sit or stand on the footrest.
•
this will damage the seating and void warranty.
• Do not place objects under the lift chair. Make sure area is clear of
obstructions, including pets and small children during operation.
•
instructions and precautions provided.
• Do not expose your chair to heaters, stoves or direct sunlight to protect the
upholstery.
• Do not use the chair outdoors.
• Do not use your chair in an excessively humid or dusty environment, as it may
cause electrical shock or mechanical problems. The chair must be in a dry room.
PAGE 13
HAND CONTROL OPERATION
The hand control is equipped with switches that control the movement of the
chair-back, chair base and footrest.
Do not lean on or apply downward force to the chair-back when the lift chair is
in the fully reclined position. Doing so could cause the lift chair to tip, resulting in
personal injury and/or product damage
Do not use the footrest as a seat, or for purposes outside its intended use. Doing
so could cause instability in the lift chair and place undue stress on lift chair
components, resulting in personal injury and/or product damage.
Be sure to lock or disconnect the hand control when the lift chair is not in use.
DUAL ACTION HAND CONTROL OPERATION:
Lifts chair
Lowers / closes
footrest and lifts chair
Lowers chair
Lifts / opens footrest
and lowers chair
Lifts / closes backrest Lowers / opens
backrest
PAGE 14
FOLLOW THESE STEPS TO SIT IN YOUR LIFT CHAIR
1. Ensure the chair back is UP and footrest is DOWN engaging the Chair Back
UP and Footrest DOWN positions.
2. Engage and hold the up/down switch in the UP position to raise your lift
chair to the standing position.
3. Back into the lift chair and sit in the centre of the seat, using the armrests
for support if needed.
4. Engage and hold the up/down switch in the DOWN position to lower your lift
chair to a comfortable seated position.
FOLLOW THESE STEPS TO RECLINE YOUR LIFT CHAIR
FROM THE SEATED POSITION
1. Engage and hold the Chair Back switch in the DOWN position until
comfortably reclined. Engage and hold in UP position to raise chair back up.
2. Engage and hold the Footrest switch in the UP position until a comfortable
leg position is reached. Engage and hold in DOWN position to lower footrest
back down.
FOLLOW THESE STEPS TO RAISE OR LOWER THE FOOTREST
WHILE IN THE SEATED OR RECLINED POSITION
1. Engage and hold the footrest switch in the UP position until footrest reaches a
comfortable height.
2. Engage and hold the footrest switch in the DOWN position to lower the
footrest.
OPERATION CONT.
PAGE 15
FOLLOW THESE STEPS TO STAND UP FROM YOUR LIFT
CHAIR FROM THE SEATED POSITION
1. Ensure the chair back is UP and footrest is DOWN by engaging the chair back
UP and footrest DOWN position.
2. Engage and hold the up/down switch in the UP position to raise your lift chair
to the standing position.
armrests for support if needed.
PAGE 16
TROUBLESHOOTING
Your MaxiComfort Lift Chair is a state-of-the-art product designed to
enhance your mobility. Your lift chair should bring you years of trouble-free
service, however, it may require occasional troubleshooting. The following
troubleshooting tips and FAQs should summarise what you need to know
about your lift chair. If at any time you do not feel comfortable performing the
troubleshooting steps listed in this manual, contact your authorised dealer for
service. Please have the model number, serial number and nature of the problem
when calling.
FREQUENTLY ASKED QUESTIONS
What if my lift chair does not operate at all?
• Ensure the external transformer is plugged into a properly wired electrical
outlet.
• Check the circuit breaker box connected to the electrical outlet to ensure the
outlet is receiving power.
• Ensure the low voltage connection cable is plugged into the external
transformer.
• Ensure that all cables are connected properly.
•
What if my lift chair operates in one direction only?
• Check the up and down buttons or toggle switch on the hand control to
make sure they do not stick. If the buttons or switch are sticking in either
position, the hand control may need to be replaced.
• Contact your authorised MaxiComfort Dealer for further assistance.
PAGE 17
What if my lift chair stops during a lifting cycle?
• Your lift chair is equipped with an internal thermal shut-off switch located
inside the external transformer that prevents the motor control box from
overheating. If the thermal shut-off activates, allow the lift chair to remain in
a stationary position for 10 minutes to allow the motor to cool, then resume
normal operation. If you notice the motors overheating frequently, contact
your authorised MaxiComfort Dealer.
• There may have been a power failure and/or there are no batteries in the
external transformer or the batteries have no charge. Always make sure there
are fresh 9V batteries in the external transformer if equipped with battery
backup.
• Check the circuit breaker box connected to the electrical outlet.
What if my lift chair is rocking from corner to corner after I position the chair?
•
for instructions on levelling your chair.
• Who do I call for service?
• Contact your authorised MaxiComfort Dealer for service
Who do I call for service?
• Contact your authorised MaxiComfort Dealer for service
PAGE 18
CARE & MAINTENANCE
Your MaxiComfort Lift Chair will require routine maintenance checks. You can
perform some of these checks, but others may require assistance from an
authorised MaxiComfort Dealer. By following the maintenance checks in this
section as scheduled, you can help ensure your lift chair gives you years of
trouble-free operation. If you have any questions regarding your lift chair’s care,
contact your authorised MaxiComfort Dealer.
FABRIC CARE
• Inspect the fabric on a regular basis for any pulls, tears or gaps
• Fabric care instructions can be found on the tag under the headrest cushion.
Fabric should not be allowed to come in direct contact with any type of heat
It is strongly recommended that you do not smoke cigarettes while seated in
or using your lift chair, although the lift chair has passed the necessary testing
requirements for cigarette smoking. You must adhere to the following safety
guidelines if you decide to smoke cigarettes while seated in or using your lift chair.
• Do not leave lit cigarettes unattended.
• Keep ashtrays a safe distance from the lift chair.
• Always make sure cigarettes are completely extinguished before disposal.
Do not use solvent-type cleaners to spot clean. Do not saturate the fabric. Prevent
damage to the fabric; do not expose the lift chair to direct sunlight.
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