Maxi Comfort Opal RR01960 User manual

USER
MANUAL
PRODUCT CODE
RR01960
RR01959

PAGE 2
CONTENTS
SAFETY GUIDELINES
GENERAL GUIDELINES
MODIFICATIONS
SPECIFICATIONS
HAZARDS
OPERATION
STORAGE
EMI
DELIVERY
TRANSPORT
COMPONENTS
ASSEMBLY
OPERATION
TROUBLESHOOTING
CARE & MAINTENANCE
SPECIFICATIONS
WARRANTY
1
2
2
2
2
2
3
3
4
4
5
6
9
12
14
16
17

PAGE 1
SAFETY GUIDELINES
Congratulations on purchasing your MaxiComfort Rise Recliner Chair. The product
you have purchased combines state-of-the-art components with safety, comfort
and styling in mind. We are condent the design features will provide you with
the conveniences you expect during your daily activities. Understanding how to
safely operate and care for this product should bring you years of trouble-free
operation and service.
Read and follow all instructions, warnings and notes in this manual and all other
accompanying literature before attempting to operate this product for the rst
time. In addition, your safety depends upon you, as well as your dealer, carer or
healthcare professional in using good judgement.
If there is any information in this manual which you do not understand, or if
you require additional assistance for setup or operation, please contact your
authorised MaxiComfort Dealer.
Failure to follow the instructions, warnings and notes in this manual and those
located on your MaxiComfort product can result in personal injury or product
damage and will void the MaxiComfort product warranty.
Authorised Dealer:
CareCo (UK) Ltd, Hubert Road, Brentwood, Essex, CM14 4JE

PAGE 2
GENERAL GUIDELINES
Your lift chair is a state-of-the-art life-enhancement device designed to increase
mobility. Please be aware that the nal selection and purchasing decision
regarding the type of lift chair to be used is the responsibility of you, the lift chair
user, if capable of making such a decision, and/or your healthcare professional
(i.e., medical doctor, allied health professional, therapist, etc.).
Please read and follow the information provided in this owner’s manual before
attempting to operate your lift chair for the rst time.
There are certain situations, including some medical conditions, where you will
need to practice operating the lift chair in the presence of a trained attendant. A
trained attendant can be dened as a family member or healthcare professional
specially trained in assisting you with performing various daily living activities
while safely operating a lift chair.
Below are some precautions, tips and other safety considerations that will help
you become accustomed to operating the lift chair in a safe manner.
MODIFICATIONS
MaxiComfort chairs are designed and engineered to provide maximum comfort
and utility. However, to prevent personal injury and/or damage to your lift chair,
you should not modify, add, remove or disable any feature, part or function of your
lift chair. Unauthorised modications may also void your product’s warranty.
Use MaxiComfort approved parts only for all repairs and replacements.
WEIGHT LIMITATIONS
Your lift chair is rated for a maximum weight capacity. Refer to “Specications” for
more information. Ensure you stay within the specied weight capacity of your lift
chair. Failure to do so may result in injuries and/or product damage, CareCo will
not be held responsible for any such issues/failures.
HAZARDS
The scissor and lift mechanisms are labelled as pinch/crush point hazards on
your lift chair. Keep clear of these areas and make sure the path of motion is
unobstructed. See gure 3.1 for pinch/crush point locations.

PAGE 3
WARNING!
Do not place objects or appendages in the path of moving parts.
STORAGE AND OPERATION TEMPERATURES
Transportation or storage: -75°C/-104°F to 70°C/158°F
Operation: 10°C/50°F to 40°C/104°F
ELECTROMAGNETIC AND RADIO FREQUENCY INTERFERENCE (EMI/RFI)
Laboratory tests have shown that electromagnetic and radio frequency waves
can have an adverse effect on the performance of electrically-powered devices,
such as lift chairs.
Electromagnetic and Radio Frequency Interference can come from sources such
as mobile phones, mobile two-way radios (such as walkie-talkies), radio stations,
TV stations, amateur radio (HAM) transmitters, wireless computer links, Wi-Fi,
microwave signals, paging transmitters and medium-range mobile transceivers
used by emergency vehicles. In some cases, these waves can cause unintended
movement or damage to the control system of electrically-powered devices. The
lift chair user can help prevent electromagnetic interference by maintaining
a minimum distance between portable and mobile RF communications
equipment. It is recommended that at least 3 metres (9 feet) of distance be
maintained between the lift chair and any hand-held equipment emitting 10 W
or more of output power. Refer to the manufacturer’s literature for the hand-held
device to determine the maximum output power of that device.
Every electrically-powered device has an immunity (or resistance) to EMI. The
higher the immunity level, the greater the protection against EMI. Per EMC
standards, this product has passed immunity testing and is rated as a Group
1, Class B product, meaning the lift chair uses RF energy only for its internal
function. Therefore, its RF emissions are very low and are not likely to cause any
interference in nearby electronic equipment making the lift chair suitable for use
in all establishments, including domestic establishments and hospitals.
WARNING!
Do not sit or stand on the footrest as this will cause the mechanism
to bend.

PAGE 4
Be aware that mobile phones, two-way radios, laptops and other types of radio
transmitters may cause unintended movement of your electrically-powered
device due to EMI. Exercise caution when using any of these items while
operating your lift chair.
The addition of accessories or components to the lift chair can increase the
susceptibility of the chair to EMI. Do not modify your lift chair in any way.
Your lift chair itself can disturb the performance of other electrical devices located
nearby, such as alarm systems. If unintended motion occurs, discontinue use of
the lift chair. Contact CareCo to report the incident.
DELIVERY
Before using your lift chair, make sure your delivery is complete as some
components may be packaged individually. If you do not receive a complete
delivery, please contact your authorised MaxiComfort Dealer immediately. Where
damage has occurred during transport, either to the packaging or content, please
contact the delivery company responsible.
MOTOR VEHICLE TRANSPORT
If you will be transporting your lift chair in a motor vehicle, individual components
(external transformer, etc.) should be secured. The lift chair itself must also be
secured (a possible hazard during vehicle braking).

PAGE 5
External Transformer: Connects to a standard electrical outlet to provide power
to the lift chair. The transformer may be equipped with an LED indicator, which
shows green when power to the transformer is on.
Batteries provide the power needed to return the lift chair to an upright or semi-
upright position in the event of a power failure. Batteries are not included and
must be installed into the external transformer. See “Assembly”.
The batteries will provide power for only a short period of time after power is
removed from the system, so it is important to act quickly in the event of a
power failure. Engage and hold the up/down switch in the UP position as soon as
possible. Maintain a steady pressure on the switch to avoid excessive draw from
the battery and achieve the most amount of lift. Keep in mind that the amount
of lift the batteries will be able to provide is affected by user weight and battery
condition.
COMPONENTS
This section describes the features of your lift chair. Carefully review the function
and location of each item described and note that the illustrations and option
locations shown in this manual may not reect the type of lift chair that you own.
ELECTRICAL COMPONENTS
Your MaxiComfort Lift Chair is equipped with a low voltage DC motor system that
reduces the standard household alternating current of 90V AC - 264V AC to direct
current (24/39V DC). The electrical components include the external transformer,
batteries and hand control. Keep these areas free from moisture at all times.
WARNING!
Keep all electrical components free from moisture at all times to
prevent shock and/or electrical hazard.

PAGE 6
ASSEMBLY
Your lift chair will require some assembly before initial use.
LIFT CHAIR SET-UP
The chair is packed in two pieces consisting of the back and the base to make
transport and delivery easier. Assemble the chair as per the assemble instructions
below.
FOLLOW THESE STEPS TO ASSEMBLE THE LIFT CHAIR
1. The back of the chair has a receiver bracket on each
side as per below image (A).
(A) (B)

PAGE 7
WARNING!
Do not assemble the chair if the upholstery or any of the parts of the
chair are damaged. Check all parts carefully before assembling the
chair. If any problem is apparent contact the vendor.
2. The rear of the base of the chair has a vertical at bar on each side as per
above image (B).
3. To assemble the chair simply lower the back receiver brackets onto the
vertical at bars until they are fully seated on both sides.
NOTE: Both back receivers need to be lowered onto the at bars at the same time
and evenly to prevent binding.
LIFT CHAIR PLACEMENT
Your lift chair should be placed near a standard electrical outlet on dry,
level ground where there is ample room to allow for proper operation. It is
recommended that you have the assistance of an attendant when positioning
the lift chair to avoid the possibility of injury when lifting.
ELECTRICAL CONNECTIONS
NOTE: Make sure all the wires are properly connected to ensure proper function.
(1) Connector for the motor and wiring
(2) Connector for wiring and adaptor
(3) Connector for adaptor wiring and plug wiring
(4) Hand control connection
(1)
(2)
(3)
(4)

PAGE 8
FOLLOW THESE STEPS TO POSITION THE
LIFT CHAIR IN A SAFE MANNER
1. The back of the lift chair should be positioned with sufcient clearance to
avoid any obstructions, particularly behind the chair after reclining.
2. To allow for unimpeded reclining make sure there is a minimum of 65cm
behind the chair
3. Ensure there is at least 40cm in front of the chair.
4. Place the chair on a at surface/oor in a dry room.
5. Make sure there is no obstruction behind or in front of the chair for a safe
recline and lift during operation.
6. The area between the seat and the footrest should be kept clear to avoid
pinching hazard while the chair is operating.
If you discover a problem at any point during the set-up and positioning of your
lift chair, stop and contact your authorised MaxiComfort Dealer immediately.
To avoid personal injury and/or product damage, do not plug the unit into the
electrical outlet until the problem is corrected and do not attempt to x electrical
problems by yourself.
BATTERY BACK UP SYSTEM
Your lift chair is equipped with a battery backup system that will activate during
a power failure. Two 9-volt batteries are required and not supplied with the chair.
In the event of a power failure the chair will automatically switch over to battery
power but only run for one cycle before the batteries are replaced after each
emergency use.
Always make sure the external transformer is equipped with two fresh 9V
batteries. The battery backup system does not recharge itself. Fresh batteries are
dened as 9V alkaline batteries that are replaced every time the battery backup
system is activated during a power failure, or once a year if the battery backup
system has not been activated
NOTE: If you unplug your lift chair for an extended period of time (more than one
hour), remove the batteries from the external transformer. The lift chair will draw
power from the batteries even when it is not in use.

PAGE 9
OPERATION
SAFE OPERATING PRECAUTIONS
There are certain precautions that should be taken during the operation of your
lift chair. Read and follow these precautions carefully in order to ensure safe lift
chair operation and to prevent injury and/or product damage.
• Plug the power lead directly into the electrical outlet. Do not use an
extension lead!
• Do not disconnect the plug from the electrical outlet roughly or unplug by pulling
on the cord.
• Check that the voltage corresponds with the specications
• Periodically check the hand control and all power leads for visible damage.
• Keep the hand control away from all heated surfaces.
• Ensure the hand control is out of the way before sitting in the chair.
• Do not operate the remote control with wet hands and avoid dropping.
• Keep children and pets away from all moving parts while
operating the lift chair.
• Do not allow children to play on or operate the lift chair. Only the intended user
should operate the lift chair.
• Avoid pinch points, such as the lift and scissor mechanisms. Keep hands and feet
clear of these areas.
• Always leave the lift chair in an upright and closed position when not in use.
• Do not “drop” into the lift chair when sitting if it is in a partially raised position, this
will damage the seating and void warranty.
• Do not place objects under the lift chair. Make sure area is clear of obstructions,
including pets and small children during operation.
• Prevent the risk of electrical shock, re, falls and/or being pinched. Follow all
instructions and precautions provided.
• Do not expose your chair to heaters, stoves or direct sunlight to protect the
upholstery.
• Do not use the chair outdoors.
• Do not use your chair in an excessively humid or dusty environment, as
it may cause electrical shock or mechanical problems. The chair must
be in a dry room.
WARNING!
Do not sit or stand on the footrest as this will cause the mechanism
to bend.

PAGE 10
HAND CONTROL OPERATION
The hand control is equipped with switches that control the movement of the
chair-back, chair base and footrest
Do not lean on or apply downward force to the chair-back when the lift chair is
in the fully reclined position. Doing so could cause the lift chair to tip, resulting in
personal injury and/or product damage.
Do not use the footrest as a seat, or for purposes outside its intended use. Doing
so could cause instability in the lift chair and place undue stress on lift chair
components, resulting in personal injury and/or product damage.
Be sure to lock or disconnect the hand control when the lift chair is not in use.
DUAL ACTION HAND CONTROL OPERATION
1
3
2
4
5 6
5
6
1 - Lowers/closes footrest and lifts chair
2 - Lifts/opens footrest and lowers chair
3 - Lifts/closes backrest
4 - Lowers/opens backrest
5 - Raises the chair
6 - Reclines the chair

PAGE 11
FOLLOW THESE STEPS TO SIT IN YOUR LIFT CHAIR
1. Ensure the chair back is UP and footrest is DOWN engaging the Chair Back
UP and Footrest DOWN positions.
2. Engage and hold the up/down switch in the UP position to raise your lift
chair to the standing position.
3. Back into the lift chair and sit in the centre of the seat, using the armrests for
support if needed.
4. Engage and hold the up/down switch in the DOWN position to lower your lift
chair to a comfortable seated position.
FOLLOW THESE STEPS TO RECLINE YOUR LIFT CHAIR
FROM THE SEATED POSITION
1. Engage and hold the Chair Back switch in the DOWN position until
comfortably reclined. Engage and hold in UP position to raise chair back up.
2. Engage and hold the Footrest switch in the UP position until a comfortable
leg position is reached. Engage and hold in DOWN position to lower footrest
back down.
FOLLOW THESE STEPS TO RAISE OR LOWER THE FOOTREST
WHILE IN THE SEATED OR RECLINED POSITION
1. Engage and hold the footrest switch in the UP position until footrest reaches
a comfortable height.
2. Engage and hold the footrest switch in the DOWN position to lower the
footrest.
FOLLOW THESE STEPS TO STAND UP FROM YOUR LIFT
CHAIR FROM THE SEATED POSITION
1. Ensure the chair back is UP and footrest is DOWN by engaging the chair
back UP and footrest DOWN position.
2. Engage and hold the up/down switch in the UP position to raise your lift
chair to the standing position.
3. With your feet rmly on the ground stand slowly out of the lift chair, using
the armrests for support if needed.

PAGE 12
TROUBLESHOOTING
Your MaxiComfort Lift Chair is a state-of-the-art product designed to
enhance your mobility. Your lift chair should bring you years of trouble-free
service, however, it may require occasional troubleshooting. The following
troubleshooting tips and FAQs should summarise what you need to know
about your lift chair. If at any time you do not feel comfortable performing the
troubleshooting steps listed in this manual, contact your authorised dealer for
service. Please have the model number, serial number and nature of the problem
when calling.
FREQUENTLY ASKED QUESTIONS
What if my lift chair does not operate at all?
• Ensure the external transformer is plugged into a properly wired
electrical outlet.
• Check the circuit breaker box connected to the electrical outlet to
ensure the outlet is receiving power.
• Ensure the low voltage connection cable is plugged into the external
transformer.
• Ensure that all cables are connected properly.
• Check all cables for signs of damage (cuts, attened areas).
What if my lift chair operates in one direction only?
• Check the up and down buttons or toggle switch on the hand control to
make sure they do not stick. If the buttons or switch are sticking in either
position, the hand control may need to be replaced.
• Contact your authorised MaxiComfort Dealer for further assistance.

PAGE 13
What if my lift chair stops during a lifting cycle?
• Your lift chair is equipped with an internal thermal shut-off switch located
inside the external transformer that prevents the motor control box from
overheating. If the thermal shut-off activates, allow the lift chair to remain in
a stationary position for 10 minutes to allow the motor to cool, then resume
normal operation. If you notice the motors overheating frequently, contact
your authorised MaxiComfort Dealer.
• There may have been a power failure and/or there are no batteries in the
external transformer or the batteries have no charge. Always make sure there
are fresh 9V batteries in the external transformer if equipped with battery
backup.
• Check the circuit breaker box connected to the electrical outlet.
What if my lift chair is rocking from corner to corner after I position the chair?
• The oor may be uneven or the carpet may be affecting chair position. Adjust
the leg levellers in the area where the chair is rocking.
Who do I call for service?
• Contact your authorised MaxiComfort Dealer for service

PAGE 14
CARE & MAINTENANCE
Your MaxiComfort Lift Chair will require routine maintenance checks. You can
perform some of these checks, but others may require assistance from an
authorised MaxiComfort Dealer. By following the maintenance checks in this
section as scheduled, you can help ensure your lift chair gives you years of
trouble-free operation. If you have any questions regarding your lift chair’s care,
contact your authorised MaxiComfort Dealer.
FABRIC CARE
• Inspect the fabric on a regular basis for any pulls, tears or gaps
• Fabric care instructions can be found on the tag under the headrest cushion.
Fabric should not be allowed to come in direct contact with any type of heat
source (e.g., a space heater or cigarette). Personal injury or re damage may occur.
It is strongly recommended that you do not smoke cigarettes while seated in
or using your lift chair, although the lift chair has passed the necessary testing
requirements for cigarette smoking. You must adhere to the following safety
guidelines if you decide to smoke cigarettes while seated in or using your lift chair.
• Do not leave lit cigarettes unattended.
• Keep ashtrays a safe distance from the lift chair.
• Always make sure cigarettes are completely extinguished before disposal.
Do not use solvent-type cleaners to spot clean. Do not saturate the fabric. Prevent
damage to the fabric; do not expose the lift chair to direct sunlight.

PAGE 15
ELECTRONICS CARE
• Inspect all wiring harnesses to make sure they are not damaged or frayed.
• If damage is present, unplug the lift chair and contact your authorised
MaxiComfort Dealer for service.
• Keep all electronics free from moisture and temperature extremes.
• MaxiComfort Lift Chairs are intended for indoor use only
Even though the lift chair has passed the necessary testing requirements for
ingress of liquids, you should keep electrical connections away from sources of
dampness, including direct exposure to water or bodily uids and incontinence.
Check electrical components frequently for signs of corrosion and replace as
necessary.
WARNING!
Plastic bags are a suffocation hazard.

PAGE 16
SPECIFICATIONS
Factory Model Name MaxiComfort Opal
Factory Model Number RR01960 / RR01959
Chair Maximum Rise Degree 30°
Max User Weight 160 kg
cm inch
Seat Width 50 19.5
Seat Depth 51 19.89
Seat Height 43.5 16.97
Chair Width 72 28.08
Backrest Height 69 26.91
Chair Height(Sitting) 107 41.73
Chair Height(Lifted) 144 56.16
Armrest Height(Sitting) 61 23.79
Chair Length(Reclined) 168.5 65.72
Footrest Maximum Height 57 22.23
Chair Maximum Rise 59 23.01
Package Size cm inch
Height 83 32.37
Width 75 29.25
Depth 65 25.35

PAGE 17
WARRANTY
QUALITY / WARRANTY DECLARATION
Products are to be t for purpose and of excellent quality and performance. For
valid warranty claims MaxiComfort will, at their discretion, replace / repair / refund
items mutually agreed to be defective.
The lift chair’s warranty is as follows:
• Whole Chair: 1 year warranty (including the adaptor and controller)
• Motor: 2 years warranty
Warranty Exclusion: The following items are not covered by warranty:
• Motor Brushes / Arm Pads
• Seat Cushion / Fuses
• Consumable Parts
Any damage or defect of any nature occurring from the misuse, abuse of the
product, improper operation or improper storage is not covered. The warranty
starts from the date of arrival of our products.