
Warranty
Dorel Juvenile Group, Inc. (DJG) warrants this product to the
original retail purchaser as follows: This product is warranted
against defective materials or workmanship for one year from
the date of original purchase. An original receipt is required
to validate your warranty. DJG will, at its option, provide
replacement parts or replace this product. DJG reserves the right
to substitute if the part or model has been discontinued.
To make a claim under this warranty you may contact us at www.
djgusa.com, fax us at 1-800-207-8182 24 hours a day, write to
DJG, Consumer Relations Department, P. O. Box 2609, Columbus,
IN 47202-2609, or call 1-800-951-4113 from 8:00 a.m. to 6:00
p.m. EST Monday through Thursday and from 8:00 a.m. to 4:30
p.m. on Friday. Proof of purchase is required and shipping
charges are the responsibility of the consumer.
Warranty Limitations: This warranty does not include damages
which arise from misuse or abuse of this product.
Limitation of Damages: The warranty and remedies as set forth
are exclusive and in lieu of all others, oral or written, expressed or
implied. In no event will DJG or the dealer selling this product be
liable to you for any damages, including incidental or consequential
damages, arising out of the use or inability to use this product.
Limitation of warranties and other warranty terms and
state law rights: Any implied warranties, including implied
warranties of the merchantability and fitness for a particular
purpose, shall be limited to the duration and terms of the express
written warranty. Some states do not allow limitations as to how
long an implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above limitations may
not apply to you. This warranty gives you specific legal rights, and
you may have other rights, which vary from state to state. Neither
DJG nor the dealer selling this product authorized any person to
create for it any other warranty, obligation, or liability in connection
with this product.
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Troubleshooting
1. If the shoulder belt crosses the child’s neck when
using the child restraint:
Try moving the child restraint toward the center of the vehicle
or move the vehicle seat forward or back. Check to see if your
vehicle has adjustable shoulder belt anchor points.
Do not place the shoulder belt behind the child.