MBTelehealth SX Series User manual

Rev 11May2017 Page 1 of 19
MBTelehealth - SX Series with TRC6 Remote User Guide
SX Series with
TRC6 Remote Control
User Guide

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MBTelehealth - SX Series with TRC6 Remote User Guide
OVERVIEW ......................................................3
BASIC NAVIGATION ...............................................4
GENERAL USE ...................................................5
Setup ......................................................................5
Microphone..................................................................6
Volume .....................................................................6
Site to Site Calls ..............................................................7
Connecting to an MBT Site............................................................ 7
Connecting to a site outside the MBT Network ............................................ 8
Adding Favorites ................................................................... 8
Far End Control: Site to Site .......................................................... 9
Sharing Presentation: Site to Site ...................................................... 10
Sharing Content: Patient Camera - Site to Site............................................ 11
Screen Layout: Presentation - Site to Site ............................................... 12
Multi-Site Event Calls (MCU) ....................................................12
Connecting to a Multi Site (MCU) Call ................................................... 12
Screen Layout/Far End: No Presentation - Multi-Site ....................................... 12
Sharing Presentation: Multi-site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Sharing Content: Patient Camera - Multi-site ............................................. 14
Screen Layout: Presentation - Multi Site ................................................ 15
Receiving and Ending Video Calls ................................................16
DUAL VIDEO ENABLED EQUIPMENT..................................17
TROUBLESHOOTING ..............................................18
ADDITIONAL TRAINING INFORMATION ................................19
VIDEOCONFERENCING ETIQUETTE ..................................19

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MBTelehealth - SX Series with TRC6 Remote User Guide
This user guide will provide you with an overview and the knowledge to setup and use the SX series equipment
with the TRC6 remote control.
Camera: high quality imaging device which
transmits images to the screen/monitor. The
camera movements are controlled by a wireless
infra-red (IR) remote control that controls a
variety of functions, both on the near and far
end.
OVERVIEW
The main components included with the SX Series are the Camera, Codec, Ethernet Cable, Microphone,
Screen/Monitor and Remote. In some instances there may also be a router.
Codec: central part of the videoconferencing
equipment. The main task of the codec is the
compression of outgoing video, audio and data, the
decompression of the incoming information and the
transmission of this information between endpoints.
The name codec comes from a combination of the
two words compression and decompression.
Remote: used to place calls, adjust the volume,
navigate screens and select options. It controls
all functions of the videoconferencing equipment,
including moving the camera.
Screen/Monitor: built-in screen/monitor displays
the far end or the near end image and content as
selected by the user.
Main Components

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MBTelehealth - SX Series with TRC6 Remote User Guide
BASIC NAVIGATION
The TRC6 Remote is used to operate your video equipment and the system will not work without it. Here are
some commonly used features:
Basic Features of the TRC6 Remote
Operating Tips
Use the Arrow keys to move
the cursor around the screen
and press OK/Enter to open
the selected menu eld.
The Home screen should always be displayed prior to connecting to a site; if not, this may mean that a previous
call was not disconnected. If you do not see the Home screen, press End Call on the remote to disconnect prior
to connecting to your site.
Use the Back button to go
one step back and to exit a
menu.
Use the Back button to display
the onscreen menu options at
any time.
1 2 3
•Arrow keys
•Field selector
•Camera controls
Call
Keypad
OK/Enter
Volume control and Camera zoom +/-
Microphone mute/
unmute
Back
(takes you back one step)
End Call

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MBTelehealth - SX Series with TRC6 Remote User Guide
GENERAL USE
The following sections will provide instructions for using your SX series equipment with the TRC6 remote
control to place and receive videoconference calls.
Setup
Setup and Use the Equipment
Camera Controls and Selfview
Wake the codec by picking up the remote and pressing the OK/Enter button and turn on the video
screen/monitor if required. In a few seconds you will see the home screen.
Before the session starts check the selfview and adjust your camera as required. The selfview displays
an image of your camera view onscreen and shows you what you will be sending to the other site. The
selfview appears as a PIP (Picture-in-Picture). Note: Ensure you move your camera to the correct location
at the start of your event.
•Arrow over to the Camera
icon in the top right corner and
press OK on the remote.
•Press OK on the camera icon to
display the camera control options.
•Use the arrows to adjust the pan/
tilt and zoom in and out using the
+/- keys on the remote (as shown
below).
•You can show/hide selfview
or maximize/minimize by
selecting the applicable icon.
•Press the Back button
on the remote to exit the
camera controls.
Show/hide selfview
Camera
controls:
pan, tilt and
zoom controls
(use the keys
on the remote).
Press Back to exit the
menu.
Maximize/minimize
selfview.

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MBTelehealth - SX Series with TRC6 Remote User Guide
Move the PIP (Picture-in Picture)
•Navigate to Layout ( )
in the upper right corner and
press OK.
•The Layout icon will appear
only when relevant.
•Arrow down to select the
box to be moved (box will turn
blue).
•Use the Arrow keys to
move the box to one of the
predened locations.
•Press OK when nished.
•The image will now assume its
original size.
Note: this same process can
be used to move the selfview
box.
Mute and Unmute the Microphone
Microphone
Mute and unmute the microphone. (Note: When you have muted the microphone
you will see the mute icon on the screen.) You can also press the button on the
microphone itself.
Unmute (site can hear you: light on microphone = green)
Mute (site cannot hear you: light on microphone = red,
Adjust the Volume
Volume
Press and hold the left side (-) of the Volume key to decrease the volume and the right
side (+) to increase the volume.
(Note: When using the camera control menu options, the +/- key is used to zoom the
camera in and out. If you need to change your volume while in the camera control
menu, press the Back button to exit the controls.)
the mute icon will remain onscreen until unmuted.
V

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MBTelehealth - SX Series with TRC6 Remote User Guide
Connect to an MBT Site
Site to Site Calls
Connecting to an MBT Site
TIP If you accidentally disconnect your call, you can press the green Call button on the remote
“twice” to redial.
•Use the Arrows to go up
and across to the Directory
tab.
•Either scroll down to access
your Local contacts/
favorites OR scroll up and
press OK to activate the
virtual keyboard.
•Enter a few letters and
matches will appear as you
type.
•Scroll down and press OK
to select the site.
•Press the green Call button
on the remote to place the
call.
•Press the green Call button
on the remote control to
display the directory and
search eld.
The Home screen should always be displayed prior to connecting to a site; if not, this may mean
that a previous call was not disconnected. If you do not see the Home screen, press End Call to
disconnect prior to connecting to your site.
•Press the red
End Call button
on the remote to
terminate the call.
OR •Use the Arrow keys to
select End and press
OK to terminate the call.
DO NOT select Add - this is not
a feature used by MBTelehealth.
You will encounter technical
problems with audio/video if this
is used.

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MBTelehealth - SX Series with TRC6 Remote User Guide
Connect to a Site Outside the MBT Network
Connecting to a site outside the MBT Network
•Press the green Call button on the remote.
•Start typing the Dial in # you were given by using the
keypad numbers on the remote.
•The number will appear onscreen as you type.
•Use the Back button to backspace if you make an error.
•Press the green Call button on the remote control to place
the call.
You can add a site from the Directory or from the Recent Calls list to the Favorites list. The number will
also appear under Local Contacts on the Directory tab. This is helpful for sites who would like to add
their most frequently called sites from this particular equipment.
Adding Favourites
Adding Favorites
•Press the green Call button on the remote control.
•Use the Arrow keys on the remote control to go
between Recents and Directory and then to go down in
one of the lists.
•Press OK on the remote to select the entry and invoke
the call menu.
•Move the cursor down to select Mark as
Favorite.
•Press OK on the remote control to make the
selected entry a favorite.
(Note: Local contacts under the Directory tab
contains sites that were previously marked as
favorites and then un-marked as favorites.)
•Press the red End Call
button on the remote to
terminate the call.
OR •Use the Arrow keys to select End
and press OK to terminate the call.

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MBTelehealth - SX Series with TRC6 Remote User Guide
Far End - Site to Site
•Navigate to the Participants icon in the top
right corner of the screen ( ) and press
OK. (You will now see a list showing your site
and the other site.)
•Arrow down to select the other site in order to
control their camera and press OK.
•Navigate to the Camera icon and press OK
to invoke the camera controls.
•Adjust Pan, Tilt and Zoom as required using
the keys on the remote.
•Press Back or OK to exit far end control.
Do not press Drop or you will disconnect your call.
Taking far end camera control allows you to move the camera at the far end site. Before taking control,
always request permission rst. You may need to take far end camera control if the person on the other
end is unable to operate their own camera.
Far End Control: Site to Site

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MBTelehealth - SX Series with TRC6 Remote User Guide
VGA Connector
There will be VGA/ DVI cable already plugged into the equipment.
Plug the VGA end into your laptop and turn the laptop on.
Share Presentation: Site to Site
Sharing Presentation: Site to Site
TIP If your laptop does not display your presentation, press +keys on your keyboard
and select Duplicate.
P
You may also need to change your resolution to 1280x720.
•Make sure your presentation source is
connected and on.
•Press the Back button on the remote to
display the onscreen menu items.
•Select Share and press OK on the remote
control to share your presentation.
•The size of the shared image is controlled
by pressing the Minimize icon (select if
required).
•Select Stop Sharing and press OK on
the remote when you are nished your
presentation.
Share Add