MBW i Wallbox Plus User manual

BMW i Wallbox Plus
Owner's manual
Freude am Fahren
BMW i

BMW i Wallbox Plus
Owner's manual 5
EN

BMW i Wallbox Plus
Owner's manual
EN
5
Contents
INFORMATION 10
Safety information 10
Intended use 11
About this manual 11
OPERATING 13
Displays and controls 13
Start/end charging process 14
Status LED information 16
AUTHORISATION 17
RFID cards 17
RFID authorisation 17
Configuring the authorisation function 18
CONFIGURATION 21
Web interface 21
FAULTS 22
Troubleshooting 22
Possible causes of errors for a fault (status LED flashes in red) 24
MAINTENANCE 27
Cleaning 27
Maintenance and repair work 27
DISPOSAL 28
SOFTWARE UPDATE 29
PRODUCT INFORMATION PAGE 30
HOUSING 31
Remove the housing cover 31
Remove the terminal panel cover 32
Installing the terminal panel cover 33

6
Install the housing cover 34
INDEX 35

EN
7
Legal notice
Bayerische Motorenwerke Aktiengesellschaft
Munich, Germany
www.bmw.com
Original operating manual
Copyright ©2016 BMW AG Munich
This documentation contains information protected by copyright. All rights reserved, especially
the rights of reproduction and distribution. No part of this documentation may be reproduced
(photocopying, scanning or any other procedures) or processed, copied or distributed in any form
using electronic systems without the written consent of Bayerische Motorenwerke Aktiengesellschaft.
Contraventions are liable to compensation.

8
About this manual
We are delighted that you have decided to buy the BMW Wallbox.
Read the manual for this device carefully before you charge your vehicle. Keep this document to
hand at all times near the Wallbox since it contains important information for charging the high voltage
batteries found in electric or plug-in hybrid vehicles.
Use the installation manual to install the Wallbox and to store and transport it. The manual contains all
the technical data and details of the ambient conditions.
Keep this manual safe for later use. The latest manuals can be downloaded from the internet at
http://www.bmwgroup.com/360electric/index.html.
Have fun and enjoy your BMW Wallbox.
BMW AG
Pictograms
You will find information and warnings about possible dangers at various points in the manual. The
symbols used in the manual have the following meanings:
WARNING
Means that death or serious physical injury may occur if the appropriate precautions are not
taken.
CAUTION
Means that property damage or minor physical injury may occur if the appropriate precautions
are not taken.
IMPORTANT
Means that property damage may occur if the appropriate precautions are not taken.
ESD
This warning points out the possible consequences of touching electrostatically sensitive
components.
Note
Indicates procedures which do not involve any danger of injury.
This lightning symbol means a danger of electric shock.
Access for trained, authorised electricians only.

EN
9
Information on equipment and functions
This manual contains a list of all the systems and functions that are currently available. It therefore also
describe systems and functions which may not be available to you as a result of the device version
or the specific installation and configuration of your device. In rare instances this may also mean that
there are differences between the description and your device.

10
INFORMATION
Safety information
WARNING
Electrical danger.
If the Wallbox is modified, it must be installed, commissioned and serviced by appropriately
trained, qualified and authorised electricians(1) who bear full responsibility for compliance
with current standards and installation regulations. See installation manual for details.
Electrical danger/Danger of fire.
Never use defective, worn or dirty charging cable plugs.
Electrical danger.
If the status LED is permanently lit in red, the Wallbox must be disconnected from the
supply until the device has been replaced. The voltage on the charging cable cannot be
switched off.
The owner (end customer) must ensure that the Wallbox is operated only if it is in perfect
condition.
The Wallbox must be checked at regular intervals for defects on the socket or charging
cable plug (including charging cable) and for signs of damage to the housing (visual
inspection).
A damaged Wallbox must be switched off and replaced without delay.
Repair work to the Wallbox is not permitted, and may be completed only by the
manufacturer or a trained expert (Wallbox replacement).
Do not make any unauthorised changes or modifications to the Wallbox.
Do not remove any identifiers such as safety symbols, warning instructions, rating plates,
labels or cable markings.
The Wallbox does not have its own mains switch. The device plug or, if there is none, the
output fuse in the distributor can be used as a mains isolation device.
Do not use an extension cable for connecting an electric or plug-in hybrid vehicle to the
Wallbox.
Connect only electric or plug-in hybrid vehicles or their chargers. Do not connect any other
loads (electric tools, etc.).
(1) People who, as a result of their specialist training, skills and experience and knowledge of the
relevant standards can assess the work and identify possible dangers.
CAUTION
Ensure that the Wallbox is not damaged by incorrect handling (housing cover, internal parts,
etc.).
Pull the charging cable out of the connector using only the charging cable plug, not the
cable.
Ensure that the charging cable is not mechanically damaged (kinked, jammed, or run over)
and that the contact area does not come into contact with heat sources, dirt, or water.

EN
11
IMPORTANT
■Danger of damage.
Never clean the Wallbox using a water jet (hosepipe, pressure washer, etc.).
■If it is raining or snowing and the Wallbox is installed outdoors, do not open the terminal
panel cover. 
Intended use
The Wallbox is a charging station for indoor and outdoor use, by means of which electric or plug-in
hybrid vehicles can be charged. Do not connect any other devices such as electric tools. The Wallbox
is designed for installation on a wall or a column. Comply with the relevant national regulations for
installing and connecting the Wallbox.
The intended use of the device in every case includes compliance with the ambient conditions for
which this device was developed.
The Wallbox was developed, manufactured, tested and documented on the basis of the relevant safety
standards. If you comply with the instructions and safety information described for its intended use,
the product will therefore not normally pose any danger in terms of property damage or to the health of
people.
This product must be earthed. In the event of a fault, the earth connection will reduce the danger of
an electric shock. It is fitted with a device plug with an earth connection or alternatively is permanently
connected using a protective conductor. The device plug must be connected to a corresponding
socket which has been installed in compliance with local regulations.
The instructions contained in this manual must in any event be followed exactly. Otherwise, sources
of danger may be created or safety equipment may be rendered ineffective. In addition to the safety
information provided in this manual, the safety and accident prevention regulations relating to the
specific device must be followed.
As a result of technical or statutory restrictions, not all versions/options are available in all countries.
About this manual
This manual and the functions described in it are valid for devices of the following type:
BMW i Wallbox Plus
The illustrations and explanations contained in this manual refer to a typical version of the device. Your
device version may differ from this.

12
This manual is aimed at the following target groups:
End customers (users of the Wallbox)
Commissioning technicians, service technicians

EN
13
OPERATING
Displays and controls
Version with charging cable
Functions:
Charging electric or plug-in hybrid vehicles
Network connection using LAN
Local smartphone app
RFID functionality
RS485 connection for external electricity
meters (local monitoring of domestic
connection rating (post-meter fuse))
Fleet charging solution using a Wallbox
Connect as the master and up to 15 Wallbox
Plus as slaves
Can be retrofitted with a communication
module for BMW DCS (BMW Digital Charging
Service), upgrade to Wallbox Connect
1 Status LED
2 RFID status indicator
3 RFID reading area
4 Charging cable plug holder
5 Charging cable plug

14
Version with charging socket (France and Italy only)
The version with a charging socket has the same
functions as the version with a charging cable.
The Wallbox is fitted with a charging socket
including shutter (additional contact protection)
to suit the national regulations of the country in
which it is installed.
1 Charging socket with shutter
2 Charging cable plug holder
Note
No charging cable is included, a separate
charging cable is required.
Start/end charging process
Starting charging process
RFID authorisation (optional): If your Wallbox has RFID functionality, please refer to the
instructions in section: "RFID authorisation".
Connect the vehicle to the Wallbox (if it is not already connected). While it attempts to
mechanically lock the charging cable plug (version with a charging socket) and perform
internal self-tests, the status LED will be lit for several seconds in orange.
After the self-test has been completed successfully, the status LED will be lit again in
blue. The vehicle has been successfully connected and authorised. The charging process
can then be started from the vehicle.
Whilst the charging process is active, the blue status LED will flash.

EN
15
Ending charging process
The charging process is ended by releasing the vehicle and disconnecting the charging cable. Details
of this are described in the manual provided by the vehicle manufacturer. The charging process can
also be ended by logging off using the RFID card used for the authorisation process.
1. Disconnect the charging cable from the vehicle and coil the charging cable around the Wallbox.
Storing the charging cable
1. Coil the charging cable around the Wallbox.
2. Place the charging cable plug in its holder 1 for
safekeeping.
Note
The form of the illustration may differ
depending on the version of the Wallbox.

16
Status LED information
Status LED segments
The status LED provides information on the
current state of the Wallbox. It consists of
4 segments, S1 to S4, which may be lit or flash in
various colours together or individually.
The status LED will only be visible when the
power supply is active and will be hidden when
the Wallbox has not been authorised.
Unless otherwise stated, all 4 segments will be lit
together.
Limited charging current due to domestic connection monitoring
If the "domestic connection monitoring" function is used, segments S1 and S2 of the
status LED will flash in orange if the connection to the energy meter is lost.
The charging current will be reduced to 10 A until the connection to the energy meter is
restored.
Temperature cut-out
If the maximum temperature limit of the Wallbox is exceeded, the charging process will be
temporarily stopped, and segments S3 and S4 of the status LED will flash in orange.
After the cooling phase the charging process will restart automatically.
Commissioning mode
When commissioning mode is active, segments S2 and S3 of the status LED will be lit in
orange.
Faults
If faults occur, they will be indicated by the status LED and special colour codes. For
further details, see section "Troubleshooting".

EN
17
AUTHORISATION
The authorisation function is enabled when the system is supplied. The RFID cards are
supplied ready-programmed so that their function is enabled.
RFID cards
The four supplied RFID cards are used to
authorise the users at the Wallbox.
All the RFID cards are different colours which,
if the communication module is upgraded, can
also be assigned to a vehicle in the BMW DCS
(BMW Digital Charging Service).
1 RFID master card (white)
2 RFID user card (red, green, blue)
RFID authorisation
The RFID sensor is designed to provide
contactless authorisation of a user for charging at
the Wallbox using RFID cards which comply with
ISO14443 and ISO15693.
1 Status LED
2 RFID status indicator
3 RFID reading area

18
Authorisation required
The RFID status indicator 2 and the border of the RFID reading area 3 flash in white.
1. Hold the RFID card in front of the RFID reading area 3.
Authorisation successful
Successful authorisation is indicated by a rising sequence of tones, and the RFID status
indicator 2 will be lit for 2 seconds in green.
Authorisation failed
Failed authorisation is indicated by a falling sequence of tones, and the RFID status
indicator 2 will be lit for 2 seconds in red.
Charging process enabled
If the charging process is not started within 60 seconds of a successful authorisation,
the system enable will be revoked automatically: During the enable time, the status LED 1
will be lit in blue. During this time it is not possible to enable or disable the system using a
different card.
1. Now connect the vehicle. The charging process can then be started from the vehicle.
Configuring the authorisation function
Note
The authorisation function of the Wallbox can be disabled. To disable the authorisation function
and delete the user cards, it is necessary to remove the housing cover and the terminal panel
cover from the Wallbox to gain access to the service button.
Service button
Notes on opening the cover:
Danger of damage. Electronic components may be destroyed if touched.
Before handling modules, perform an electrical discharge process by touching a metallic
earthed object.

EN
19
1. Remove the housing cover, see section
"Remove the housing cover".
2. Remove the terminal panel cover, see section
"Remove the terminal panel cover", to gain
access to the service button.
Enabling RFID function, programming RFID master card
1. Press the service button until the 2nd signal tone sounds (around 6 seconds). All
the saved RFID cards (including the master card) will now be deleted and an automatic
restart will be performed.
2. After the restart, as soon as the RFID reading area is displayed, hold the RFID master
card in front of the RFID reading area within 60 seconds and wait for the signal tone.
The RFID master card is now programmed. Keep it in a safe place. The RFID master
card can also be used to authorise a charging process.
Programming additional RFID user card
1. Hold the RFID master card in front of the RFID reading area and wait for the signal
tone.
2. Within 5 seconds hold the new RFID user card in front of the RFID reading area and
wait for the signal tone. The RFID status indicator will change to orange.
3. Within 5 seconds hold the new RFID user card in front of the RFID reading area again
and wait for the signal tone as confirmation. The RFID user card is now programmed
and the RFID status indicator will change back to white.
Deleting all RFID cards in the memory
1. Press the service button until the 2nd signal tone sounds (around 6 seconds). All
the saved RFID cards (including the master card) will now be deleted and an automatic
restart will be performed.
2. Now restart the programming process for the RFID master card if you wish to retain
the RFID function.

20
Disabling RFID function
1. Press the service button until the 2nd signal tone. All the saved RFID cards
(including the master card) will now be deleted and an automatic restart will be
performed.
2. The RFID function will be disabled if no RFID card is held in front of the reading zone
for the next 60 seconds. After it has been disabled, the RFID status indicator will go
out.