MCK PBXgateway User manual

PBXgatewayQIG Page 1 G-6000G-SMM
PBXgateway
Quick Installation Guide Issue 2.1/December 1999
Purpose of this Document
This document provides the step-by-step process
for the complete installation, basic configuration,
and troubleshooting of the PBXgateway.
Safety Considerations
!
IMPORTANT SAFETY INSTRUCTIONS
!Do not install this product near water.
Example: In a wet basement location.
!Do not overload wall outlets, as this can
result in the risk of fire or electrical shock.
!Do not attach the power supply cord to
building surfaces. Do not allow anything to
rest on the power cord. Do not locate this
product where persons walking on it will
abuse the cord.
!Do not operate the system if chemical gas
leakage is suspected in the area. Use
telephones located in some other safe area to
report the trouble.
Table of Contents
PURPOSE OF THIS DOCUMENT ............... 1
SAFETY CONSIDERATIONS....................... 1
TABLE OF CONTENTS................................. 1
SUPPORT TELEPHONE NUMBER............. 2
SPECIFICATIONS.......................................... 3
PREREQUISITES FOR INSTALLATION .. 4
PARTS PROVIDED ........................................ 5
PARTS NOT PROVIDED............................... 6
TYPICAL INSTALLATION .......................... 6
POWER-UP...................................................... 9
BASIC CONFIGURATION.......................... 10
TYPES OF NETWORKS.............................. 15
SYNCHRONOUS-SERIAL DEVICE ................... 16
IP DEVICE..................................................... 17
OPTIONAL CONFIGURATION................. 18

PBXgatewayQIG Page 2 G-6000G-SMM
Support Telephone Number
Call the MCK Communications Helpline (1-888-454-5828) or your MCK Communications authorized
dealer if you need assistance when installing, programming, or using your system. Ask for Customer
Service. Outside the United States or Canada, contact your local MCK Communication representative.

PBXgatewayQIG Page 3 G-6000G-SMM
Specifications
Regulatory Approvals
FCC Parts 15 & 68, Subpart B Class B
CE Mark EN50081-1, EN50082-1,
EN60950
NRTL/C CSA Standard C22.2
No.0-M91 , 225-M90
Industry
Canada
CS-03
System Architecture
CPU Motorola 68MH360, 33MHz
DSP
8 Port
12 Port
Five Analog Devices 2187 52
MIPS
Eight Analog Devices 2187 52
MIPS
Memory
DRAM 4MB
Flash
Memory
4MB
Boot
ROM
512KB
WAN Design
Protocol Synchronous-Serial
Interface RS-232, V.35 or RS-530
Encapsul
ation
High level Data Link
Control (HDLC)
Interfaces
Ethernet Single 10BaseT
Serial EIA/TIA-232, EIA/TIA-
530
Management
Console
Serial RS-232, DB9
PBX/KSU 12 digital line interfaces,
RJ-21
Voice
Voice
compression
G.729a, ADPCM 32,
ADPCM 24
Protocols and
Services
WAN Remote Voice Protocol
(RVP) (proprietary) over
HDLC
LAN RVPover Internet
Protocol (IP)
Electrical
Line Voltage 100-240v, switchable
Frequency 50-60 Hz
Max Power
Consumption
0.8 Amps
Power Input
Filter
IEC (with 2A Fuse)
Mechanical
Dimensions 17” x 8” x 1 ¾” (432mm
x 203mm x 44mm)
Weight 6lbs 7 oz (3 kg)
Environmental
Temperature 32°- 130°F (0°- 55°C)
Relative
Humidity
5 to 95%

PBXgatewayQIG Page 4 G-6000G-SMM
Prerequisites for Installation
The following items are required before installing the PBXgateway.
!Proper wiring with adequate punch down blocks (wired according to Table 3, page 8).
!A 50 pin cable with an RJ-21 female connector.
!Appropriate network terminating device must be installed and functioning at both the corporate facility
and the branch office.
!The data connection between the corporate facility and the branch office MUST be operational and
configured properly.
!The network termination equipment must support: an RS-232, V.35 or V.530 synchronous interface or
support IP devices over Ethernet.
!The system has been designed to operate from 100-240 VAC, 50-60Hz. Power should not be applied
to the Gateway unit until specified in the installation procedures.
!The Gateway’s power supply and cabling should be installed away from high power/high RF noise
devices such as computers, fans, fluorescent ballast, power supplies, etc.
!Use good wiring practices. Do not run wires over fluorescent lights, computers, air conditioners, etc. as
this can introduce noise to the modems.
!The distance from the PBX to the PBXgatewayshould not exceed 500 feet.

PBXgatewayQIG Page 5 G-6000G-SMM
Parts provided with the PBXgateway
Qty Description Provided
Yes/No
1PBXgatewayYes
1PowerCord Yes
1 RS-530 cable Yes
1 50 pin, RJ-21 cable w/male
connectors
No
See note
- Mounting Hardware Yes
2 Mounting Brackets (2) Yes
1 System Administrator’s Guide Yes
1 Quick Installation Guide Yes
1 Application Guide Yes
Table 1. Parts provided with the PBXgateway
Note: The RJ-21 cable is not provided with the Gateway unit but can be ordered through MCK.

PBXgatewayQIG Page 6 G-6000G-SMM
Parts not provided with the PBXgateway
!Digital telephones and communication line cords are NOT supplied with this system.
Note: Use two-wire digital display phones only.
!Cat 5 Ethernet cable for 10baseT networks.
!Punch down blocks necessary to interface between the RJ-21 connector and the PBX.
!50 pin cable with RJ-21 connectors to interface between the punch down block and the
PBXgateway. (see Table 3, page 8)
!DB-9 serial RS-232 cable for the management console.
Typical Installation
A typical installation of the PBXgatewayis shown in Figure 2
Figure 2.
Mounting
The PBXgatewaycan be mounted in a standard 19-inch communication rack using
provided hardware (Figure 3) or simply placed on a shelf within the rack.
Figure 3.
PBX
Punch Blocks
RJ-21
(up to 12 Ports)
RJ-21
(up to 24 Ports)
Cross-Connect
Wires
PBXgateway

PBXgatewayQIG Page 7 G-6000G-SMM
Connections
The PBXgatewayrequires connections A through E as shown below.
Letter Label Cable Type Description
A Console DB-9 Connect to a PCs COM port
Note: Set the COM port as follows; Baud rate: 9600,
Databits: 8, Parity: none, Stopbits: 1,
Software flow control: XON/XOFF
B - Power Connect to a 120VAC outlet.
Connect as the last step (se page 9)
C Telephony
Interface
RJ 21 Wire to a punch down block and then to the PBX.
(see Table 3, page 8)
D WAN1 DB 25, serial,
straight-through
Used for a synchronous-serial connection.
Connect to a CSU/DSU, or other network device
Note: An RS-530 type cable or DB-25 to M34 cable
should be used for high-speed links to V.35 equipment.
E LAN RJ 45 Ethernet Used for Telnet management or for connecting the unit
to the LAN for use in Voice over IP (RVP_IP)
applications.
Table 2. Connections
Front of Unit
Back of Unit
0
TELEPHONY INTERFACE WAN 1 WAN 2 XMT LNK
RCV CLN
100-240 V ~ 0.8A 50-60 HZ
A
B C D E
LNK
CLN
31 2 8 9 10 11 127654
Port Status
PWR 1 32
Console WAN
Reset

PBXgatewayQIG Page 8 G-6000G-SMM
Telephony Wiring
Pin Cable
Pair
Port Pin Cable
Pair
Port
26
1
WH/BL
BL/WH
138
13
BK/GN
GN/BK
7
28
3
WH/GN
GN/WH
240
15
BK/SL
SL/BK
8
30
5
WH/SL
SL/WH
342
17
YL/OR
OR/YL
9
32
7
RD/OR
OR/RD
444
19
YL/BR
BR/YL
10
34
9
RD/BR
BR/RD
546
21
VI/BL
BL/VI
11
36
11
BK/BL
BL/BK
648
23
VI/GN
GN/VI
12
Table 3. Pin Assignments (25-Pair Cable)
Wire Color Abbreviations:
BK=Black
BR=Brown
RD=Red
OR=Orange
YL=Yellow
GN=Green
BL=Blue
VI=Violet
WH=White
SL=Slate

PBXgatewayQIG Page 9 G-6000G-SMM
Power-Up
1. Once the PBXgatewayis properly connected, plug the unit into an AC outlet. The device will begin
a series of self-diagnostic tests, which are displayed as a series of LED flashes.
Back of Unit (for a VOIP connection, see Notes below)
VOIP Notes:
!The state for the LEDs labeled XMT (Transmit), RCV (Receive), and CLN (Collision) will vary
depending on the status of the network. These LEDs are not critical for verifying the "Power-up
Sequence".
!LNK LED Should be solid green.
!If you are connecting an PBXgatewayto an IP network, the unit needs an assigned IP address.
!The Ethernet port on the Remote unit only operates on 10 megabit Ethernet networks. It does not
support 100 megabits.
2. Once the power-up sequence has finished, the state of the following LEDs should be Green.
LED States:
PWR: Solid Green
WAN1: Solid Green if serial device connected to WAN 1.
Port LEDs: Solid Green if connected properly to PBX.
IMPORTANT:
If any of the LEDs DO NOT power-up under a “Green” state,
refer to the System Administrator’s Guide for troubleshooting information
Front of Unit
AC Power LAN Connection
LNK
CLN
ANALOG LAN
0
TELEPHONY INTERFACE WAN 1 WAN 2
XMT LNK
RCV CLN
100-240 V ~ 0.8A 50-60 HZ
PWR and WAN 1 (Connected) Ports
LNK
CLN
31 2 8 9 10 11 127654
Port Status
PWR 1 32
Console WAN
Reset

PBXgatewayQIG Page 10 G-6000G-SMM
Basic Configuration
The configuration, operational, and troubleshooting features of the EXTender6000 is managed and
accessible through a VT-100 Enhanced Terminal Interface (ETI). This interface is referred to as the
Management Interface (MI). The MI can be accesses with a PC or terminal connected to the console port
on the front of the unit or via telnet using IP over Ethernet. (refer to System Admin. Guide, Chapter 4-
Telnet Connection)
Procedure
1. Make sure the Remote unit is connected as shown on page Error! Bookmark not defined..
2. Using a PC, open any terminal program (IE: HyperTerminal).
Once the EXTender6000 Remote units and PC are powered-up the PC
displays the following message:
Press “Enter” to start the PBXgatewayshell…..
Note: If the PBXgatewayis powered up prior to opening the terminal program, this message will not
appear.
3. Press Enter and the Welcome Screen of the Management Interface (MI) will appear.
(see Figure 4)
Figure 4. Welcome Screen
IMPORTANT TERMINAL SETTINGS
The MI requires a screen size of 24 lines X 80 columns. Make sure the Welcome Screen
is bordered on all four sides with a # symbol, as shown in Figure 4.
To enlarge the screen (within the VT-100 application)
!Click any corner of the screen.
!Drag the screen to enlarge.
!Check that the screen is bordered by “#” symbols.

PBXgatewayQIG Page 11 G-6000G-SMM
4. Press any key to continue. The Main Menu will appear (see Figure 6, on page 12).
5. If you are familiar with the PBXgateway MI, proceed to the page 15 for information on setting the
parameters for the network types.
or
Press F1 for the MI Help Screen. The MI has a built-in Help Screen (see Figure 5, below) which
provides basic information for navigating through the interface.
Figure 5. Help Screen
The following information is provided:
Terminal Settings - These settings are necessary for properly displaying the configuration screens.
Menu Navigation – Explains the necessary command keys used for navigating through the MI.
(see page 14 for more information on the MI Command Keys)
Special Keys – Explains the function keys used for special commands.

PBXgatewayQIG Page 12 G-6000G-SMM
Typical Menu
Note: Figure 6, below, represents a typical menu within the MI. It is shown here for
reference purposes only.
Unit Menu Menu Data Entry Name
Identifier List Path Window & Rev
System Status “Live” Log Port Staus Information
Window
System Status Port Status
DISABLED: Port is disabled XX: Port is disabled
DOWN: DCE is down NC: Port is not connected
READY: DCE is up RD: Port is Ready
UP: Carrier is up (EXTender UP: Port is online/on hook
not connected) VC: Port is online/off hook
ACTIVE: Carrier is up (EXTender AN: Analog Call
is connected)
N/A: Not available
Figure 6. Typical Menu
Note: See page 13 for information on the Menu Components.

PBXgatewayQIG Page 13 G-6000G-SMM
Menu Components
Area Description
Unit Identifier Displays either “Remote” or “Switch” depending on which unit you
are connected to.
Menu List List of sub-menus used to configure the PBXgatewayand Branch
Office units. An * indicates the active window.
Menu Path Displays the menu hierarchy.
Data Entry Window This is the only area on the main menu where information can be
changed. It is also where submenus are selected.
Unit Name and revision Displays the name assigned to the PBXgateway, and the software
revision of the PBXgatewayfirmware.
Information Window Each menu contains specific parameters. This window provides a
context sensitive help message which provides a brief description of
the selected item
Port Status Provides status information on all phone ports.
“Live” Log This window provides the system administrator with log messages
on the statues of the unit and error conditions. Last four messages
are displayed. This is not the entire log file. The entire log file can be
viewed using the following path:
(Status->Display Log)
Note: This log is not “live” via Remote Login function. Use F4 (Ctrl
R) to refresh the screen.
System Status Provides status info for power, and both WAN ports
Table 4. Menu Components

PBXgatewayQIG Page 14 G-6000G-SMM
Command Keys
Introduction The Management Interface utilizes a minimal set of command
keys to navigate through the different sub menus.
The following keys are used;
Key Description
Cancel
Accepts the change or menu, or exits the
current menu.
or
Selects the current item in a menu.
or
Changes the current item in a menu.
Note: Selecting an item can also be
accomplished by typing in the first character.
or A
Help screen.
or R
Refreshes the current screen.
Table 5. Command Keys

PBXgatewayQIG Page 15 G-6000G-SMM
Types of Networks
Introduction
Which type
of Network
Device do
y7ou have?
This section of the manual provides the necessary information to configure the
PBXgateway using the Management Interface (MI). The units are programmed at the
factory with “default” settings providing basic parameters to accommodate most network
environments.
Before beginning the configuration process, it is necessary to identify which type of
network device is connected to the PBXgateway. Once you know the type of connection,
Table 6, below, will direct you to the appropriate checklist that should be used for
configuration.
To configure the PBXgateway with ….. See page…..
a Synchronous-Serial device – V.35,
RS-232, RS-530 via WAN Port
(RVP_Direct)
16
an IP device – via Ethernet port
(RVP_IP)
17
Table 6. Network devices

PBXgatewayQIG Page 16 G-6000G-SMM
Synchronous-Serial Device (RVP_Direct)
Introduction This section of the manual provides the necessary information to configure the
PBXgateway for connection to a synchronous-serial device. The units are
programmed at the factory with “default” settings providing basic parameters
to accommodate many network environments.
Figure 7. RVP_Direct Typical Installation
Prerequisites for Configuration
!Both units must be installed properly and the network link
between both devices must be operational.
Basic Configuration
You must ….…… to………… Default settings Refer to System Admin.
Guide …….
Set the Phone Port
compression algorithm
for all active phone
ports.
Provide adequate bandwidth
for all users.
ADPCM 32 (on
all phone ports)
Chapter 4 - Port set up
Enable/Disable WAN
ports
Enable WAN ports to
connect to network device.
WAN 1 - Enabled Chapter 4 - WAN set up
Set the Sync Rate of the
WAN port
Match the data rate (sync
rate) of the network device.
384,000 kbps Chapter 4 - WAN set up
Set the mode (interface
type) of the WAN port
(v.35, RS-232, RS-530)
Match the interface type of
the network device.
V.35 Chapter 4 - WAN set up
Increase Jitter Delay
(for Frame Relay installs
only)
Match network
characteristics of the Frame
Relay network.
0 Chapter 4 - Setting Voice
Parameters
Table 7. RVP_Direct Configuration Steps
Punch Block
Public
DSU/CSUDSU/CSU
PBX
Branch Office
Corporate Facility
Punch Block
PBXgateway EXTender 6000
Router
Router
LAN LAN

PBXgatewayQIG Page 17 G-6000G-SMM
IP Device (RVP_IP)
Introduction This section of the manual provides the necessary information to configure the
PBXgateway for connection over an IP network.
Figure 8. Typical Installation
Prerequisites for Configuration
!Both units must be installed properly and the network link between both devices, must be operational.
!The network administrator must assign IP address information for both Gateway and Remote units.
!The network administrator must provide the remote users with User ID’s and Connect Passwords (if
assigned) or port numbers if not using User ID’s.
Basic Configuration
You must ….…… to………… Default settings Refer to System Admin.
Guide …….
Set the Phone Port
compression algorithm for
all active phone ports.
Provide adequate
bandwidth for all users.
ADPCM 32 (on
all phone ports)
Chapter 4 - Port set up
Disable WAN ports Disable WAN ports that
are unnecessary for
RVP_IP.
WAN 1 – Enabled
WAN 2 -Disabled
Chapter 4 - WAN set up
Tune Jitter Delay &
Packet Size
Tune voice parameters to
match IP Network
characteristics.
Jitter Delay: 0
Packet Size: 2
Chapter 4 - Setting Voice
Parameters
Set IP parameters
including;
"
""
"IP Address
"
""
"Subnet
"
""
"Default Router
Allow the Gateway to
communicate over the IP
network.
None Chapter 4 - Setting IP
Parameters
Table 8. Basic Configuration Steps
Punch Block
IP Network
PBX
Branch Office
Corporate Facility
Punch Block
PBXgateway EXTender 6000
Router
Router
LAN LAN
EXTender 4000

PBXgatewayQIG Page 18 G-6000G-SMM
Optional Configuration
The PBXgatewayMI has optional configuration parameters providing the following capabilities:
1. Admin Password – If configured, this option restricts access to the EXTender6000 Management
Interface, by requiring a password for entry. This Admin Password MUST be entered before any
configuration parameters are changed.
Note: Both units have their own separate Admin Passwords.
2. Connect Password – This option provides a secure WAN link between the units. If configured, a
Connect Password is required to connect to the alternate module.
Note: Refer to the System Administrator’s Guide for more information on configuring these options.