MDHearing AMP User manual

User Manual
AMP
v04.20

Congratulations
With the AMP, you are back in control of the sounds
around you, thanks to advanced digital technology,
paired with user-adjustable controls.
Please read this User Manual in its entirety.
Practice and patience are important as your ears relearn
how to hear. Your results, and improved quality of life,
will depend on your hearing, your expectations, and
your frequency of use.
“
I’m able to hear and
join conversations.
These have made
my life so much
more enjoyable.
— Jerry W.

We’re here to help.
Our U.S.-based hearing instrument specialists are
the heart and soul of MDHearing. They’re happy
to guide and assist you with any questions you
may have. Take advantage of our free one-on-one
phone consultations.
“
The customer
service has been
outstanding. They
continue to solve
the problem and
give solutions.
— Joan P.
800-823-9819
Mon.—Fri. 8:00am—4:30pm (CST)
[email protected]
24 hours a day, 7 days a week

Package Contents...........2
AMP Diagram ...............3
Quick Start Guide ...........4
Insert Battery/Turn On ......5
Place AMP On Ear ...........8
Adjust Volume..............9
Program Selection .........10
Care and Cleaning .........11
Replacing Tips and Tubing..13
Troubleshooting ...........17
Warranty and Repair .......21
Return Policy..............23
Warnings .................25
Technical Specifications ....26
Table of Contents Package Contents*
*Contents will vary depending on quantity ordered.
a) AMP Device(s)
c) Cleaning Tool
b) Size 13 Batteries
Wire Magnet Brush
Thin Tubing
ComfortTIP™
2

AMP
Body
AMP Diagram
Volume Dial
Battery
Compartment
(on/o control)
Thin Tubing
AMP comes assembled for your convenience.
ComfortTIP™
Tubing Base
Stabilizer Bar
Microphone
Threaded
End
Program Button Le AMP in
le hand.
Right AMP in
right hand.
Quick Start Guide
Three Easy Steps for Using Your MDHearing AMP
If you have a pair, first identify the le and right device.
Step 1: Insert battery
Step 2: Place AMP on your ear
Step 3: Adjust the volume
To identify le/right AMP: Hold an amplifer upright in each hand, with controls facing
you. The tips/tubing point toward each other when in the correct hand.
3 4

1
1minute
Positive
(+) side up
Caution! Keep batteries out of reach from children
and pets. If a battery is accidentally swallowed,
seek medical attention immediately, or call The
National Battery Hotline at 800-498-8666.
Step 1: Insert Battery
Battery Type: Size 13 zinc-air (orange tab)
a) Remove orange adhesive tab to activate battery.
Wait one (1) FULL minute for the battery to become
fully operational.
b) Push nail grip downward to open the battery
compartment. With positive (+) side of the battery
facing up, use the cleaning tool magnet (or your
fingers) to insert battery.
c) Close battery compartment to turn your AMP on.
Please note: If the battery compartment does not
close easily, battery may be inserted upside down.
b)
a)
c)
Buttons
facing right
Battery Information
Battery Removal:
1. Hold AMP with buttons
facing right and open battery
compartment.
2. Remove battery with the
magnet on your cleaning
tool or turn AMP over and let
battery fall in your hand.
Low Battery Warning:
A so beep-beep indicates low battery. It will repeat
every 5–10 minutes until the battery fully runs out.
Battery Tips:
• Open battery compartment when not in use.
• Store batteries in original packaging.
• Do not use expired, unsealed, or corroded batteries.
• Do not leave exhausted battery in AMP.
5 6

2
ý
þ
Step 2: Place On Ear
Prevent ComfortTIP™from coming o in ear.
Always verify the tip is pushed all the way on
tubing before inserting tip in ear.
a) Hold thin tubing at the stabilizer bar
junction. Insert ComfortTIP with gentle
pressure into ear canal.
b) Place AMP body behind ear. The curve of
thin tubing should rest on top of your ear
comfortably (next to glasses).
c) Tuck stabilizer bar in the outer bowl of ear.
It may be trimmed to suit the size of your ear.
b)
a)
c)
On/O Control
The AMP has a two-stage battery door which
functions as an on/o switch.
• ON: Close battery door completely.
• OFF: Slightly open the battery door (it should
catch on a notch), or continue to open the
battery door fully to change the battery.
OFF
ON
OFF
Fully
open
Slightly
open
Fully
closed
7 8

3
Program Selection
To change programs, press the program button.
Beeps will indicate a program change.
Experiment with these programs at various volumes
to find what combinations work best for you.
Watching TV and time with family at home.1. Quiet*
Program Best For
Step 3: Adjust Volume
The AMP uses a volume dial with numbers from
1 (minimum) to 4 (maximum).
• To increase volume, rotate volume dial up.
• To decrease volume, rotate volume dial down. Decrease
Increase
Caution! To avoid a sudden blast of sound, please
raise the volume SLOWLY.
Please note: Whistling may be heard if the AMP is
turned on but not positioned securely in your ear.
Once the ComfortTIP is properly inserted, whistling
will stop.
Beeps
2. Social
3. Noisy
4. Restaurant
1 beep
2 beeps
3 beeps
4 beeps
Small group meetings, church, time with friends.
Large crowds, restaurants, traic, nature sounds,
or high octave music.
Reduce background noise in any loud
environment.
*Program 1 is the default setting. When AMP is turned o, it will reset to Program 1.
9 10

Care and Cleaning
Daily Cleaning:
Use the cleaning tool brush to
remove debris from ComfortTIP™,
microphone, and buttons.
Regular Cleaning:
Use the cleaning tool wire to remove debris from tubing.
a) Remove tubing (see page 14).
b) Thread wire through
tubing base and out of tip.
c) Wipe end of wire clean
and repeat as necessary.
d) Reattach tubing to AMP body.
Tips for optimal performance:
• Avoid physical shock, such as dropping it on the floor.
• Store in a cool dry place, such as a hearing aid dehumidifier,
with battery compartment open.
• For prolonged periods of non-use, remove the battery to
prevent corrosion.
• Do not let your AMP get wet.
• Do not use hair spray or a hair dryer while wearing your AMP.
• Do not expose your AMP to excess moisture or heat.
ComfortTIP Microphone Buttons
11 12

Left
Right
Replacing Parts
Tips and tubing are le and right ear specific.
Thin Tubing:
The blue label indicates le ear.
The red label indicates right ear.
ComfortTIPs™:
Le ear tips curve the le.
Right ear tips curve to the right.
Replacing Tubing
a) Remove tubing: Turn tubing base counter-
clockwise, like a bottle cap (or hold tubing base
firm and twist AMP body clockwise to detach).
b) Attach tubing: Gently turn tubing base
clockwise onto AMP body (or twist AMP body
counter-clockwise into tubing base).
c) Make sure tubing base is flush with sides of
AMP body when you are finished.
b)
a)
c)
Left Right
If you require a dierent size, you’re not getting
enough volume, or you’re experiencing whistling
at higher volumes, please call 800-823-9819 for
alternative options.
13 14