Beltone AMAZE User manual

User guide
Beltone Behind-The-Ear hearing aids

Hearing aid information
Left hearing aid Right hearing aid
Serial number Serial number
Model number Model number
Battery type £312 £13
Program Beep Description
1 One beep
2 Two beeps
3 Three beeps
4 Four beeps
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Table of Contents
Introduction 5
Your hearing aid 6
How to get your hearing aid ready for use 8
How to place the hearing aids in your ears 12
How to remove the hearing aids from your ears 14
How to use your hearing aids 15
Direct Audio Input 20
Advanced options 22
How to clean and maintain your hearing aids 28
Wireless accessories 33
Tinnitus Management 34
General warnings 42
Troubleshooting 44
Warnings to hearing care professionals (US only) 46
Regulatory information 48
Hearing aid variants 53
Technical specifications 54
Additional information 57
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4

Introduction
Thank you for choosing Beltone hearing aids. We recommend that you use your hearing aids every day. This
way you will fully benefit from them.
NOTE: Read this booklet carefully before you start using your hearing aids.
Intended use
Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for
impaired hearing. The fundamental operating principle of hearing aids is to receive, amplify, and transfer sound
to the eardrum of a hearing impaired person.
For devices including a Tinnitus Breaker Pro module
The Tinnitus Breaker Pro module is a tool to generate sounds to be used in a Tinnitus Management Program to
temporarily relieve patients suffering from Tinnitus.The target population is primarily the adult population over
18 years of age. This product may also be used with children 12years of age or older.
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Your hearing aid
86 and 76 models
1. Thin tube
2. Open dome
3. Microphone inlets
4. Push button
5. Volume control
6. Battery compartment
7. Direct Audio Input
8. Battery door lock (optional)
1
2
3
3
4
5
6
7
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The hearing aids in the illustrations are shown with a thin tube and an open dome, but they can also be fitted
with other types of domes/earmoulds:
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66 model
1. Thin tube
2. Open dome
3. Push button
4. Microphone inlets
5. Battery compartment
1
2
3
4
5
The hearing aids in the illustrations are shown with a thin tube and an open dome, but they can also be fitted
with other types of domes/earmoulds:
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How to get your hearing aid ready for use
Battery warnings
WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest
of your safety and for the environment. Please note:
1. Keep hearing aid batteries away from pets, children and people with cognitive, intellectual or mental
health challenges.
2. Never put a hearing aid battery in your mouth.
3. Never swallow batteries nor place them inside any part of the body, as the battery can cause serious
injuries. If a battery has been swallowed or placed inside any part of the body, seek immediate
medical attention.
4. Do not recharge zinc-air batteries – they may leak or explode.
5. Do not attempt to dispose of batteries by burning them.
6. Used batteries are harmful to the environment. Please dispose of them according to local regulations
or return them to your hearing care professional.
7. Batteries may leak. Remove the battery if you leave the hearing aids unused for longer periods.
8. If the batteries are not inserted correctly, the device will not work and the batteries may build up heat.
If this happens, please remove the batteries.
NOTE:
•Always use new zinc-air batteries that have a minimum remaining shelf life of one year.
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How to change the battery
1. Prepare the new battery. Remove
the protective foil to activate the
battery - wait for two minutes
before inserting the battery into
the hearing aid.
2. Open the battery door
completely using your
fingernail.
3. Remove the used battery.
4. Insert the new battery with the
positive side (+) facing
upwards. Always insert the
battery in the door, never
directly into the hearing aid.
5. Close the battery door.
NOTE: Please observe the following:
•To save battery power, turn off your hearing aids when they are not in use.
•At night, switch off the hearing aid and open the battery door completely to allow moisture to
evaporate. This prolongs the hearing aid's lifespan.
•If the hearing aid frequently loses connection with wireless accessories, contact your hearing care
professional for a list of appropriate batteries.
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Battery door lock
If the hearing aid is going to be used by a child or a mentally disabled person, you can ask your hearing care
professional to make a battery door lock available for you. You can turn the hearing aid on and off as you
usually do, but you will have to unlock the battery door every time you need to change the battery.
How to use the battery door lock
To lock the battery door:
1. Open the battery door to the OFF position. 2. Use the tool provided with your battery door lock to
push the slider from the left side to the right side.
To unlock the battery door simply repeat the same procedure but pushing the slider to the right instead. You
can now change the battery as described in How to change the battery.
NOTE: The battery lock is not available for 66 models.
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Low battery warning
When the batteries are low on power, your hearing aids reduce the volume, and play a melody every
15minutes until they are completely drained and turn off.
Low battery indicator when paired with wireless accessories (optional)
The batteries drain faster when you use wireless functionalities like direct streaming from your smartphone or
streaming sound from your TV with our TV Streamer. When the batteries deplete, the support of some wireless
accessories shut down. Full functionality returns when you insert a new battery. The table below shows how
the functionality changes with the battery level.
Battery level Signal Hearing aid Remote control Streaming
Fully charged P P P
Low P P x
Depleted (change
battery)
Px x
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How to place the hearing aids in your ears
How to tell left from right
If you have two hearing aids, they may be programmed differently. One for your left ear, the other for your right.
Do not swap them. Please pay attention to this when cleaning, storing and inserting the hearing aids.
You might want to ask your hearing care professional to mark your hearing aids with a coloured Left and Right
indication: Left is blue and Right is red.
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Inserting earmoulds into your ears
1. Hold the earmould between
your thumb and index finger
and position its sound outlet in
your ear canal.
2. Slide the earmould all the way
into your ear with a gentle,
twisting movement.
3. Turn the top part of the
earmould gently backwards
and forwards so it tucks behind
the fold of skin above your ear
canal. Move the earmould up
and down and gently press it to
place it correctly in the ear.
4. Place the hearing aid firmly
behind the ear and make sure it
sits securely.
NOTE: It may be helpful to pull your ear up and outward with your opposite hand during insertion. By
experimenting, you may discover an easier method.
CAUTION: Never attempt to modify the shape of the hearing aid, earmoulds or tubing yourself.
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How to remove the hearing aids from your ears
1. Lift the hearing aid from behind the ear
2. Using your thumb and index finger, take hold of the earmould (not the hearing aid or the tubing)
3. Gently twist and pull the earmould to remove it from the ear
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How to use your hearing aids
How to adjust the volume
Your hearing aid automatically adjusts the volume depending on your listening situation.
However, if your hearing aid has a volume control, you can adjust the volume according to your preferences.
1. To increase the volume, briefly press the top part of the button.
2. To reduce the volume, briefly press the bottom part of the button.
When you change the volume, the hearing aid responds with a beep. When you reach the upper or lower limits,
the hearing aid responds with a low-pitched beep.
NOTE: Not available for 66 models.
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NOTE:
•If you have two hearing aids with the Synchronised Volume Control function enabled, volume control
adjustments to one hearing aid automatically repeat in the second hearing aid. When you change the
volume in one of the hearing aids, it responds with one or more beeps. A beep in the second hearing
aid follows.
•Your hearing care professional can disable the volume control or replace it with a non-functional
cover.
How to change program
Your hearing aid has a push button which allows you to select from several
listening programs.
Push the button to change program. You will then hear one or more beeps.
The number of beeps indicates which program you have selected (one
beep= program 1, two beeps= program 2 and so on).
You can also change programs using our wireless acessories and smartphone apps.
NOTE:
•If you have two hearing aids with synchronisation enabled, a change of program on one hearing aid
automatically applies to the second hearing aid as well. The same number of beeps will then sound
in the second hearing aid.
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•When you turn the hearing aids off and on again, they always start up in program 1 and your pre-set
volume level.
Telephone use
Your hearing aid allows you to use your telephone as you normally do. Finding the
optimal position for holding the phone may require practice.
The following suggestions may be helpful:
1. Dependent on your fitting and hearing status, either hold the telephone up to your
ear canal or hold it close to the hearing aid microphones as illustrated
2. If whistling occurs, try holding the telephone in the same position for a few
seconds as the hearing aid may be able to cancel the whistling
3. Holding the telephone slightly away from the ear can also stop any whistling
NOTE:
•Depending on your needs, your hearing care professional may activate a function specifically for
telephone use.
Telecoil
Your hearing aid may have a telecoil. The Telecoil function may help to improve understanding of speech with
Hearing Aid Compatible (HAC) telephones and in theatres, cinemas, houses of worship, etc. that have a
hearing loop installed.
When you select the Telecoil program, your hearing aid picks up signals from the hearing loop or HAC
telephone. Your hearing care professional can activate the Telecoil program.
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NOTE:
•The telecoil does not work without a hearing loop (that is, an induction loop) or a HAC telephone.
•If you are having trouble hearing with the telecoil, ask you hearing care professional to adjust the
program.
•If there is no sound from your hearing aids in a hearing loop system with an active Telecoil function,
the hearing loop system may not be turned on or may not be operating correctly.
•The sound from the hearing loop and the hearing aids' microphones can be mixed according to your
preference. Ask your hearing care professional for more details.
HAC telephone
Some smartphones are hearing aid compatible (HAC). The HACphone establishes a small hearing loop that
your hearing aids can connect to. The telecoil picks up the HAC phone's signal and converts it to sound.
To use a HAC phone, follow these steps:
1. Switch your hearing aid to the Telecoil program.
2. Pick up the phone and make a call or answer a call.
3. Hold the phone close to the hearing aid and tilt it slightly outwards.
4. Listen to the dial tone and move the telephone to get the best reception.
5. If needed, adjust the volume.
6. When you hang up, switch back to your preferred program.
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NOTE:
•If the phone has a poor telecoil signal, use the microphone program. To avoid whistling, do not hold
the handset too tightly against your ear.
•Ask your hearing care professional to enable the Telecoil programme in your hearing aids.
•If you see a “M3”, “M4”, “T3”, or “T4” on the box, then the smartphone is HAC compliant. If you find it
difficult to obtain a good result while using your smartphone, your hearing care professional will be
able to give you advice on available wireless accessories to enhance listening capabilities. Ask your
hearing care professional for advice regarding HAC smartphones.
Hearing loop systems
To use hearing loop systems, follow these steps:
1. Switch your hearing aid to the Telecoil program.
2. Find a good spot. Reception is not clear in all locations, it depends on the hearing loop. Look for signs or
find another spot .
3. If needed, adjust the volume.
4. When you leave, switch to your preferred program.
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Direct Audio Input
(Optional for model 76 and 86)
You can connect a DAI (Direct Audio Input) adapter to the bottom of your hearing aid. Once connected, the
hearing aid automatically switches to DAI. The sound is then sent directly to your hearing aid using a cable or a
wireless FM system.
If you want to be able to hear what happens around you, you can combine the DAI input with the sounds picked
up by your hearing aid's microphones.
NOTE: Your hearing aid's battery will drain faster if you use the DAI functionality.
How to connect a DAI adapter
1. Align the tip of your DAI adapter
with the groove on top of the
battery door.
2. Move the adapter towards the
battery door.
3. Click the adapter onto the
hearing aid.
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