Miracle-Ear EarCONNECT 5 SP BTE EV User manual

www.miracle-ear.com
Miracle-EarCONNECT™
5/4/3 13 SP BTE EV
Behind-The-Ear User Manual

Table of ContentsTable of Contents
32
Overview
Miracle-EarCONNECT™5/4/3 13 SP BTE EV . . . . . . . . . . . . . . . . . . . . . . . . . 4
Preparation
Batteries/Battery Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Insertion and Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Operation
Power On & Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Auto On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
User Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
M-E Mode™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Volume Control Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Memory Change. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Custom Tinnitus™Level Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Directional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Telephone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Custom Tinnitus™Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Adjustment
Mobile Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Pairing with an iOS®Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Pairing with an Android™Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Hearing Aid Care
Hearing Aid Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Standard Tubing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Thin Tubing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Troubleshooting Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Tips for Better Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Regulatory Information
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
FDA Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Hearing Aid
Size 13 Battery – Orange

Miracle-EarCONNECT™13 SP BTE EVMiracle-EarCONNECT™13 SP BTE EV
54
Features, Controls and Identification
1. Hearing aid
2. Earhook
3. Microphone
4. Rocker switch (user control)
5. Battery compartment (on/off control)
6. Location of left/right side hearing aid indicator
RED is for right ear, BLUE is for left ear
7. Location of serial number
8. Location of manufacturer’s name and model name
9. Custom earmold with tubing
10. Thin tube with comfort earbud
11. Thin tube with custom earmold
00-000000
Serial Number
5
32
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8

PreparationPreparation
76
Batteries
Your hearing aid uses a battery as its power source. The battery
size can be identified by the orange (13) color code on the
packaging.
To insert or replace the battery:
1. Use the finger pick on the battery door.
2. Open the battery door gently and remove the old battery.
3. Remove the colored tab from the new battery. For best results,
wait 3–5 minutes after removing the tab before inserting the
battery.
4. Insert into the battery door, “+” side up.
5. Close the battery door.
Battery Indicators
An indicator will sound when the battery voltage is low. You
then have approximately 30 minutes*to replace the battery. An
indicator may also sound just before the battery stops working.
*Actual time between low battery indicator and shut down will vary depending on environmental
noise levels and brand of battery used.
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4
3
5

PreparationPreparation
98
Helpful Hints
• NEVER FORCE THE BATTERY DOOR SHUT; this could result in
serious damage. If the door will not close securely, ensure the
battery is inserted correctly.
• Do not open the battery door too far or damage is likely to
occur.
• Dispose of used batteries immediately in the proper waste or
recycling container.
• Batteries vary in size and performance. Your Miracle-Ear®
Hearing Care Professional is your best source for lifespan
estimates and verification that you are using the proper size
and type.
WARNINGS:
Batteries are dangerous if swallowed. To help prevent the
accidental ingestion of batteries:
• Keep out of reach of children and pets.
• Check your medications before taking them – batteries have
been mistaken for pills.
• Never put batteries in your mouth, as they can easily be
swallowed. National button battery ingestion hotline:
202-625-3333

PreparationPreparation
1110
Insertion and Removal
To insert the custom earmold and hearing aid:
1. Hold the custom earmold with your thumb and forefinger on
the outer side near the tubing.
2. Tilt your hand slightly forward and gently insert the canal tip
of the custom earmold into your ear canal.
3. Rotate the custom earmold backward.
4. Softly press the custom earmold into place with your fingertip.
5. Carefully place the BTE behind your ear wrapping the
earhook over the top of your ear.
To remove the hearing aid and custom earmold:
Take the hearing aid from behind your ear and gently pull the
custom earmold outward. Pulling lightly down on the earlobe may
help loosen the custom earmold as it is removed.
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12
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PreparationPreparation
1312
To insert the comfort earbud:
1. Insert the comfort earbud into your
ear canal.
2. Gently wrap the BTE over your ear until
it rests securely behind your ear.
3. Place the lock in the concha bowl of
your ear.
To remove the hearing aid and comfort
earbud:
• Remove the lock from the concha bowl
of your ear.
• Remove the hearing aid from behind
your ear.
• Gently grasp the tubing at the opening
of the ear canal and pull outward.
Helpful Hints
• Minor irritation and inflammation may occur as your ear
becomes accustomed to having an object in it; if so, please
contact your Miracle-Ear®Hearing Care Professional. There are
several different sizes of earbuds and custom earmolds that
may be more comfortable.
• If an actual allergic reaction occurs, alternative earmold
materials are available; contact your Miracle-Ear Hearing Care
Professional.
• Severe swelling, discharge from the ear, excessive wax or
other unusual conditions warrant immediate consultation with
a physician.
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2
3

OperationOperation
1514
Power On & Off
To turn ON:
Insert a battery and completely close the battery door. Your
hearing aid has a power-on delay that may require a few
seconds. You may hear a tone indicating that your hearing aid
is powered on.
To turn OFF:
Open the battery door until the battery is no longer touching the
battery contacts.
Auto On/Off
Your hearing aid may support the ability to automatically go
into a low-powered state to conserve battery. This control can
be configured by your Miracle-Ear®Hearing Care Professional.
Place your hearing aid on a flat, stable surface (e.g., a table) with
your earmold or earbud facing upwards and it will go into a low-
powered state after about 15 minutes. To resume normal hearing
aid function, pick up your hearing aid and place it in your ear. Your
hearing aid will detect this motion and switch back on again. You
may hear a tone indicating that your hearing aid is powered on.
User Controls
Your hearing aid’s user control may have been customized
by your Miracle-Ear®Hearing Care Professional. Ask your
Miracle-Ear Hearing Care Professional how the user control
on your hearing aid is set.
Available User Control Functionality
The user control on your hearing aid can respond differently
depending on how long you activate (press) the button. Your
hearing aid is capable of having one function assigned to a short
press (press and release) and one function assigned to a long
press (press and hold).
The options selected on the next page indicate how your user
controls are configured.
Tap Gesture
Your hearing aid may support an additional user control.
This control can be configured by your Miracle-Ear
Hearing Care Professional. Once configured, while the
hearing aid is in your ear simply double tap directly
on the top of your ear with one or two fingers.

OperationOperation
1716
M-E Mode™
M-E Mode™works to identify and create a temporary, real-time
adjustment tailored for challenging environments. Upon
activation, your devices use an environmental scan to bring
comfort and clarity. Ask your Miracle-Ear®Hearing Care
Professional for more information.
Assigned User Control Settings
Short Press
(Press & Release)
Long Press
(Press & Hold) Tap Gesture*
Volume Control
Memory Change
Mute
Custom Tinnitus™Level
Start/Stop Accessory
Streaming
Accessory Volume
M-E Mode™
Volume Control
Power On Volume Level
Your hearing aid has been set to a specific volume level. If sounds
are generally too loud or too soft, please contact your Miracle-Ear®
Hearing Care Professional for advice and adjustment.
Rocker Switch Volume Control
If your rocker switch is configured to control volume, pressing the
top part of the switch increases the volume while pressing the
lower portion of the switch decreases volume.
*Hearing aid may support

OperationOperation
1918
Volume Control Indicators
Your Miracle-Ear®Hearing Care Professional may enable audible
indicators, which highlight the current volume position.
Volume Level Tone
Volume Max 5 Beeps •••••
Volume Step(s) Short Tone –
Volume Home
(Power-on volume level) 3 Beeps •••
Volume Step(s) Short Tone –
Volume Min Single Beep —
My hearing aid is configured with the following control:
Press and Release Volume Control
Press and Hold Volume Control
Memory Change
Your Miracle-Ear®Hearing Care Professional may create multiple
memories within your hearing aid. These additional memories can
be accessed by activating the user control on your hearing aid.
If your user control is configured for memory changes, each time
you activate the user control, the memory of your hearing aid will
increment through the available memories.
Memory Indicators
Your Miracle-Ear Hearing Care Professional may enable an audible
indicator, which is presented while making a memory change. The
indicator defaults to a voice identifying the memory.
Mute
If your hearing aid is configured with mute functionality, a long
press and hold of the user control will mute your hearing aid. If
enabled by your Miracle-Ear Hearing Care Professional, you may
hear an indicator prior to the hearing aid muting. To unmute your
hearing aid, press the button again and audio will be restored.