Mercedes-Benz E 400 HYBRID 2014 Owner's manual

Welcome to the world of Mercedes-Benz
Read the Operator's Manual and this
supplement carefully and familiarize yourself
with yourvehicle before driving it for the first
time. For your own safety and a longer vehicle
life, follow the instructions and warning
notices in the Operator's Manual and
supplement.Ignoring them could result in
damage to the vehicle or personal injury to
you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
This supplement contains operation and
safety information as well as practical tips for
your E 400 HYBRID.
The equipment or product designation of your
vehicle may vary depending on:
RModel
ROrder
RCountry specification
RAvailability
This supplement provides information on all
the important functions of your vehicle that
are either not described or differ from the
descriptions in the Operator's Manual. Under
no circumstances does the supplement
replace the Operator's Manual. This is
particularly true for warning notices.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
RDesign
REquipment
RTechnical features
You cannot, therefore, base any claims on the
illustrations or text content in this
supplement.
Integral parts of the vehicle include:
ROperator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass the
documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
ADaimler Company
2125840782 É2125840782}ËÍ

Index ....................................................... 4
Introduction ........................................... 7
At aglance ............................................. 9
Safety ................................................... 13
Climate control .................................... 17
Driving and parking ............................ 19
On-board computer and displays ...... 27
Breakdown assistance ....................... 37
Wheels and tires ................................. 41
Technical data ..................................... 45
Contents 3

A
ABS (Anti-lock Braking System)
Function/notes ................................ 15
Anti-lock Brake System
see ABS
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Automatic climate control .................. 18
Automatic engine start (ECO start/
stop function) ...................................... 23
Automatic engine switch-off (ECO
start/stop function) ............................ 22
Automatic transmission
Programselectorbutton .................. 21
B
Battery
Charging .......................................... 38
High-voltage battery chargelevel
(COMAND)....................................... 29
Jump-starting ................................... 39
Notes ............................................... 38
see High-voltagebattery
Battery (vehicle)
Display message .............................. 33
Brakes
Warning lamp ................................... 34
Brake system
see RBS
C
Climate control
Refrigerant ....................................... 46
Refrigerant filling capacity ............... 47
COMAND
Fuel consumption ............................ 31
Generated electricity ....................... 31
High-voltage battery chargelevel .... 29
Overview .......................................... 28
Consumption statistics
(COMAND)
see Fuel consumption
Cruise control ...................................... 16
D
Data
see Technical data
Display messages
Calling up (on-board computer) ....... 32
General notes .................................. 31
Hiding (on-board computer) ............. 31
DISTRONIC PLUS
Function/notes ................................ 16
Driving safety systems
see ABS
see RBS
Driving systems
Cruise control .................................. 16
DISTRONICPLUS ............................. 16
Driving tips
Brakes ............................................. 26
General ............................................ 25
Points to remember ......................... 20
E
ECO start/stop function ..................... 22
Electric motor
Power display.................................. 28
Electric motor power display ............. 28
Engine
see Internal combustion engine
Engine oil ............................................. 46
ESP®(Electronic Stability
Program)
Warning lamp ................................... 35
Exhaustive discharging (high-
voltage battery) ................................... 38
Extended overrun mode ..................... 23
G
Generated electricity (COMAND) ....... 31
Gliding
see Extended overrunmode
see Overrun mode
4Index

H
High voltage
see Safety notes
High-voltage battery
Charge level (COMAND) ................... 29
Charging .......................................... 38
Charging (on-board computer) ......... 29
Exhaustive discharging .................... 38
General safety notes ........................ 15
High-voltage battery charge level
(COMAND) ............................................ 29
Hybrid system
Deactivated automatically ............... 15
Overview .......................................... 10
READY indicator ............................... 21
I
Indicator
COMAND display............................. 29
High-voltage battery chargelevel
(COMAND)....................................... 29
Multifunctiondisplay ....................... 29
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview .......................................... 11
Power display.................................. 28
Internal combustion engine
Malfunction ...................................... 24
Starting ............................................ 21
J
Jump-starting ....................................... 39
L
Lamps
see Warning and indicator lamps
M
Message memory (on-board
computer) ............................................ 32
Messages
see Warning and indicator lamps
Modifications to the vehicle ................. 7
O
On-board computer
Message memory ............................ 32
Overview .......................................... 28
Operating mode
Boost function ................................. 26
Extended overrunmode ................... 23
Overrunmode .................................. 23
Stationary vehicle ............................ 26
Operating safety .................................... 7
Overrun mode ...................................... 23
P
Parking ................................................. 25
Program selector button .................... 21
Protection of the environment ............. 7
Pulling away ......................................... 22
Q
Qualified specialist workshop .............. 7
R
RBS (Recuperative Brake System)
Function/notes ................................ 15
Malfunction ...................................... 24
Warning lamp ................................... 34
READY indicator .................................. 21
Recharging statistics (COMAND)
see Generated electricity
Refrigerant (air-conditioning
system)
Important safety notes .................... 46
Risk of fire
see Safety notes
Roof load (maximum) .......................... 47
S
Safety
see Operating safety
Safety notes ......................................... 14
Service products
Refrigerant (air-conditioning
system) ............................................ 46
Specialist workshop .............................. 7
Index 5

SRS (Supplemental Restraint
System)
Warning lamp ................................... 25
Start/stop function
see ECO start/stop function
Starting
see Internal combustion engine, starting
Stationary vehicle ............................... 26
Stop-start traffic .................................. 22
Submenu
COMAND display............................. 28
Multifunctiondisplay ....................... 28
Resetting values (COMAND) ............ 31
Switching off the engine
see ECO start/stop function
T
Tailgate
Opening dimensions ........................ 47
Technical data
Information ...................................... 46
Vehicle data ..................................... 47
Tires ...................................................... 43
Towing .................................................. 39
Trunk lid
Opening dimensions ........................ 47
Trunk load (maximum) ........................ 47
V
Vehicle
Correct use ........................................ 8
Parking for a long period .................. 38
Towing ............................................. 39
Vehicle data ..................................... 47
Vehicle data ......................................... 47
Vehicle dimensions ............................. 47
Vehicle fire
see Safety notes
W
Warning
Stickers ........................................... 14
Warning and indicator lamps
Brakes ............................................. 34
ESC®(yellow) ................................... 35
RBS .................................................. 34
SRS .................................................. 25
Warning lamps
see Warning and indicator lamps
Wheels ..................................................43
6Index

Protection of the environment
HEnvironmental note
Have a faulty high-voltage battery removed at
a qualified specialist workshop and disposed
of in an environmentally responsible manner.
GWARNING
The hybrid system operates at high voltage.
The hybrid system components are marked
with yellow warning stickers. The high-voltage
cables are orange in color.
You could be seriously or even fatally injured
if you:
Rtamper with components or the high-
voltage cables of the hybrid system
Rtouch components or high-voltage cables
in the hybrid system of a vehicle which has
been involved in an accident
Rtouch damaged components of the hybrid
system
Do not attempt to remove the high-voltage
battery of the hybrid system. Have the high-
voltage battery disposed of professionally,
e.g. at an authorized Mercedes-Benz Center.
iFurther information on the battery
(Ypage 38).
Operating safety
Important safety notes
GWARNING
Vehicles with an electric motor generate
much less driving noise than vehicles with
internal combustion engines. As a result, your
vehicle may not be heard by other road users
in certain situations, for example when
parking or when your vehicle has not been
seen by other road users.
This requires you to adopt aparticularly
anticipatory driving style, as it is necessary to
allow for the possibility that other road users
may behave erratically.
GWARNING
Always have work on the vehicle carried out
by a qualified specialist workshop.In
particular, work relevant to safety, to safety-
related systems, to the hybrid system as well
as maintenance work must be carried out at
a qualified specialist workshop. The specialist
workshop must have the necessary specialist
skills and tools to carry out the work required.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose.
iFor further information about operating
safety, see the vehicle Operator's Manual.
Modifications to the vehicle
GWARNING
Work carried out incorrectly on the hybrid
system or modifications made to your vehicle
could cause the systems of your vehicle to
cease functioning properly. As a result, there
is a risk that you may lose control of your
vehicle and thus cause an accident.
Therefore, have all work on the hybrid system
and modifications to the vehicle, such as
installations or conversions, carried out at a
qualified specialist workshop.
iFor further information about operating
safety, see the vehicle Operator's Manual.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Introduction 7
Z

Always have the following work carried outat
an authorized Mercedes-BenzCenter:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and
modifications
Rwork on electronic components
Correct use
Observe the following information when using
the vehicle:
Rthe safety information in this manual
Rthe safety information in the vehicle
Operator's Manual
Rthe "Technical data" section in this manual
and in the vehicle Operator's Manual
Rnational road traffic regulations
Rnational road traffic licensing regulations
8Introduction

Hybrid system overview ..................... 10
Instrument cluster .............................. 11
9
At a glance

Hybrid system overview
Function Page
:Electric motor 20
;Powerelectronics (for the
vehicle’s high-voltage
electrical system)
=12V battery (ECO start/
stop function) 38
?12V battery (starter
battery) 38
Function Page
AElectrical refrigerant
compressor for automatic
climate control 18
BInternal combustionengine 20
CHigh-voltage battery 38
10 Hybrid system overview
At a glance

Instrumentcluster
Function Page
:ESP®warning lamp 35
;Multifunction display 28
=Brake systemwarning lamp 34
?RBS warning lamp 34
AHigh-voltage battery
charge indicator 29
Function Page
BREADY indicator 21
CElectric motor performance
display 28
Instrumentcluster 11
At a glance

12

Useful information .............................. 14
Important safety notes ....................... 14
Driving safetysystems ....................... 15
Driving systems .................................. 16
13
Safety

Useful information
iThis Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
iRead the information on qualified
specialist workshops: (Ypage 7).
Important safety notes
Warning sticker
GWARNING
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.
Danger of electric shock
The components of the hybrid system are
marked with yellow warning stickers that
warn you of high voltage. The electrical wires
for the vehicle's high-voltage electrical
system are orange in color.
GWARNING
The hybrid system operates at high voltage.
You could be seriously or even fatally injured
if you:
Rtamper with components or the high-
voltage cables of the hybrid system
Rtouch components or high-voltage cables
in the hybrid system of a vehicle which has
been involved in an accident
Rtouch damaged components of the hybrid
system
Do not remove the hybrid system component
covers that are marked with warning stickers.
Do not tamper with components or the orange
high-voltage cables of the hybrid system.
Engine compartment
Before opening the hood:
XApply the parking brake and use the
DIRECT SELECT lever to shift the
transmission to P.
XSwitch the ignition off.
The green or yellow READYindicator
(Ypage 21) in the instrument cluster
goes out.
XRemove the SmartKey from the ignition or
remove the KEYLESS GO key from the
vehicle.
XObserve the warning notes in this
supplement on the riskofelectric shock.
XObserve the warning notices about the
hood (see vehicle Operator's Manual).
14 Important safety notes
Safety

Automatic deactivation of the hybrid
system
The hybrid system is deactivated
automatically if:
RSRS (Supplemental RestraintSystem)
activates the restraint system in an
accident
Ra short circuitis detected in the hybrid
system.
Rone of the hybrid system’s electrical
connections is disconnected.
This ensures that you do not come into
contact with high voltage.
High-voltage battery
GWARNING
The high-voltage battery in the hybrid system
is located on the front bulkhead in the engine
compartment on the right-hand side when
viewed in the direction of travel. If, e. g. in the
event of a vehicle fire, the internal pressure of
the high-voltage battery exceeds a certain
value, flammable gas escapes through a line
in the area of the right front wheel. This
prevents the high-voltage battery from
exploding.
Leave the danger area. If necessary, set up
the warning triangle at asuitable distance.
Observe legal requirements.
Driving safety systems
ABS (Anti-lock Braking System)
Braking
If ABS intervenes when braking, the yellow
÷ESP®indicator lamp flashes in the
instrument cluster (Ypage 35). You only
feel the brake pedal pulsating in certain
situations, e.g.onslippery roads.
iFurther information about ABS; (see
vehicle Operator's Manual).
RBS (Recuperative Brake System)
RBS supports you when braking with an
electronically-controlled brake boost mode
and enables the recovery of kinetic energy.
GWARNING
Always have work on the RBS system, e.g.
replacementofbrake pads, carried out at a
qualified specialist workshop.
Certain points must be taken into account
when carrying out work on the RBS system,
e.g. for system restart.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
GWARNING
If RBS malfunctions, braking resistance may
be reduced and brake pedal travel may be
longer than usual. The brake system is still
fully functional.Ifnecessary, depress the
brake pedal further. Adjust your driving style
and vehicle speed accordingly.
iThe first time the brake pedal is
depressed after switching on the engine,
braking resistance may be reduced and
brake pedal travel may be greater than
usual. When you release the brake pedal,
pedal travel then returns to normal.
Remember the following points about RBS
(Ypage 20).
The yellow éRBS warning lamp and/or
the red $brake warning lamp light up in
the instrument cluster if RBS is
malfunctioning. Follow the instructions in the
multifunction display (Ypage 31).
iFurther information about the brake
system and about driving tips; (see vehicle
Operator's Manual).
Driving safetysystems 15
Safety
Z

Driving systems
Cruise control/DISTRONIC PLUS
Cruise control and DISTRONIC PLUS do not
depress the brake pedal when slowing the
vehicle.
iFor further information on cruise control
and DISTRONIC PLUS, see the vehicle
Operator's Manual.
16 Driving systems
Safety

Useful information .............................. 18
General notes ...................................... 18
17
Climate control

Useful information
iThis Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
iRead the information on qualified
specialist workshops: (Ypage 7).
General notes
When the vehicle is ready for use and the
green or yellow READY indicator is lit, the
automatic climate controlsystem is available.
If the internal combustion engine has been
shut off, the vehicle interiortemperature that
has been set will be maintained for a certain
period of time.
iFor further information about climate
control, see the vehicle Operator's Manual.
18 General notes
Climate control