Mercedes-Benz Sprinter User manual

Sprinter
Operator's Manual
Order no. 6462 75 13 Part no. 906 584 12 97 Edition DMY2013 FTL
É9065841297AËÍ
9065841297
Sprinter Operator's Manual
16

Publication details
Internet
Further information on Mercedes-Benz
vehicles can be obtained on the Internet at
www.mercedes-benz.com
www.mbusa.com (USAonly)
www.mercedes-benz.ca (Canada only)
Editorialoffice
You are welcome to forward any queries or
suggestionsyou may have regardingthis
Operator's Manual to thetechnical
documentation team at theaddress on the
inside of thefront cover.
©Mercedes-BenzUSA,LLC
©Mercedes-BenzCanada, Inc.
Mercedes-BenzUSA,LLC and Mercedes-
BenzCanada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part,without
writtenpermission.
Symbols
GWARNING
Warningnotes make you aware dangers
which couldpose athreat to yourhealth or
life,ortothe health and life of others.
HEnvironmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
!Notes on material damage alert you to
dangers that could leadtodamage to your
vehicle.
iThesesymbols indicateuseful
instructionsorfurther informationthat
could be helpful to you.
XThis symboldesignates an
instruction you must follow.
XSeveral consecutivesymbols
indicateaninstruction with several
steps.
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can findfurther informationona
topic.
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an instruction that is continued on
thenextpage.
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Registered trademarks
ESP®is aregistered trademark of DaimlerAG.
Vehicledistributor
In the USA:
Mercedes-Benz USA,LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
www.mbsprinterusa.com
Customer AssistanceCenter:
1-877-762-8267
In Canada:
Mercedes-BenzCanada,Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-BenzUSA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Canada only:
"Authorized Sprinter Dealer" is defined as an
authorized Mercedes-BenzSprinter Dealer.
As at 25.05.2012

Welcome to the world of Mercedes-Benz
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
yourvehicle. Please adhere to the information
and warning notes in this Operator's Manual
for your own safetyand to ensure alonger
operatingduration of the vehicle. Failure to
observe the instructions may lead to damage
to the vehicle or personal injury.
Vehicle damage caused by afailure to
observe the instructions is not covered by the
New Vehicle Limited Warranty.
TheseOperatingInstructions provides
information on the most important functions
of your vehicle.
Your vehicle's equipment or product
designation may vary, depending on the
following:
Rmodel
Rorder
Rcountryspecification
Ravailability
Individual warning and indicator lamps may
not be functional.
We reservethe right to make modifications in
the followingareas:
Rdesign
Requipment
Rtechnology
Therefore, thedescriptions provided may
occasionally differ from your own vehicle.
The following are integral componentsofthe
vehicle:
ROperator's Manual
RMaintenanceBooklet
Rserviceand warranty information
Requipment-dependent operating
instructions
Keep these documents in the vehicle at all
times.Should you sell the vehicle, always
pass the documents on to the new owner.
We wish you pleasant motoring at all times.
9065841297 É9065841297AËÍ

Index ....................................................... 4
Introduction ......................................... 22
At aglance ........................................... 31
Safety ................................................... 41
Opening and closing ........................... 63
Seats, steering wheel and mirrors .... 79
Lightsand windshield wipers ............ 89
Climate control ................................. 107
Driving and parking .......................... 131
On-board computer and displays .... 175
Stowing and features ....................... 221
Transporting loads ............................ 231
Maintenance and care ...................... 239
Breakdown assistance ..................... 263
Wheels and tires ............................... 273
Technical data ................................... 313
Contents 3

1, 2, 3...
12 Vsocket ........................................ 228
A
ABS (Anti-lock Braking System)
Display message ............................ 197
Function/notes ................................ 56
Important safety notes .................... 56
Indicator lamp ................................ 210
Accessories and conversions
see Add-on equipment
Activating/deactivating cooling
with air dehumidification ................. 113
Activating/deactivating the roof
ventilator ........................................... 129
Additional indicators
Changing bulbs (roof) .................... 101
Additives
Diesel............................................ 318
Engine oil....................................... 322
Flowimprover ................................ 318
Add-onequipment ............................... 27
Adjusting
Air vents........................................ 117
Adjustingthe headlamp range ........... 93
ADR(working speed governor) ........ 167
Airbags
Front airbag (driver, front
passenger) ....................................... 45
Important safety notes .................... 44
Safety guidelines ............................. 43
Thoraxbag........................................ 45
Windowcurtain air bag .................... 46
Air-conditioningsystem
Refrigerant .....................................326
seeClimate control
Airfilter
Indicator lamp ................................ 217
Air pressure
see Tire pressure
Air-recirculation mode
Importantsafetynotes .................. 116
Switchingon/off ........................... 116
Airvents .............................................117
Adjusting for the passenger
compartment ................................. 117
Adjusting on the roof..................... 118
Important safety notes .................. 117
Setting the center airvents ........... 117
Setting the side airvents ............... 117
seeClimate control
Anti-lock BrakingSystem
seeABS (Anti-lock Braking System)
Anti-theftsystem
Interior motion sensor ..................... 61
Armrests .............................................. 84
Ashtray ............................................... 227
ASR(accelerationskid control)
Activating/deactivating ................... 58
Display message ............................ 198
Function/notes ................................ 58
Important safety notes .................... 58
Indicator lamp ................................ 210
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 60
Switchingoff thealarm .................... 60
Attachments
seeAdd-on equipment
Authorized workshop
see Qualified specialist workshop
Automatic climate control
see Climate control
Automatic headlamp mode ................ 91
Automatic locking ............................... 69
Automatic transmission
Accelerator pedalposition ............. 140
Changing gear ............................... 139
Changing gear yourself .................. 139
Driving tips.................................... 140
Emergency running mode.............. 141
Important safety notes .................. 138
Kickdown....................................... 140
Maneuvering.................................. 140
Overview ........................................ 138
Problem (malfunction) ................... 141
Releasing the parking lock
manually ........................................ 141
Selector lever................................ 138
Selectorlever positions ................. 139
Shift ranges ................................... 140
Starting the engine ........................ 134
Touchshift...................................... 139
Trailertowing ................................. 140
Transmission oilchange ................ 323
4Index

Automatic transmission
emergency mode ...............................141
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 125
Conditions for switchingon........... 119
Important safety notes .................. 118
Operating with the button (control
panel)............................................ 119
Operationwiththe remote control .121
Operationwiththe timer ................ 122
Problem (malfunction) ................... 128
Selecting aswitch-on time ............. 119
Setting the switch-on time ............. 120
seeAuxiliary heating
Axleload, permissible (trailer
towing) ............................................... 329
B
Backup lamps
Changing bulbs ........................ 99, 101
Backup lamps (Chassis Cab)
Changing bulbs .............................. 100
BAS (Brake AssistSystem)
Displaymessage ............................ 198
Function/notes ................................ 56
Indicator lamp ................................ 210
Basicsettings
see Settings
Battery
Isolating switch .............................. 132
Replacing (SmartKey) ................ 66, 67
Battery (SmartKey)
Checking .......................................... 66
Important safety notes.................... 66
Replacing ................................... 66, 67
Battery (vehicle)
Care ...............................................255
Charge indicator lamp ................... 214
Charging ........................................ 254
Disconnecting and connecting
(driver's footwell) ........................... 251
Disconnecting and connecting
(engine compartment) ................... 253
Display message ............................ 208
Important safety notes .................. 250
Installing/removing (driver's
footwell) ......................................... 252
Installing/removing (engine
compartment) ................................ 254
Jump starting ................................. 267
Location ......................................... 250
Removing/installing the floor
covering (driver's footwell) ............ 251
Belt
seeSeat belts
Bio-diesel ........................................... 317
Bleeding the fuel system .................. 137
Bodies
Body/equipment mounting
directives for trucks......................... 28
Bottle holder ...................................... 227
seeCup holder
Brake Assist System
seeBAS (Brake Assist System)
Brake fluid
Checking the level ......................... 245
Display message ............................ 199
Notes..................................... 245, 324
Warninglamp................................. 211
Brake force distribution,
electronic
see EBD(electronic brakeforce
distribution)
Brake lamps
Changing bulbs ........................ 99, 101
Brake lamps (Chassis Cab)
Changing bulbs .............................. 100
Brake linings
Display message ............................ 199
Indicator lamp ................................ 214
Brakes
ABS .................................................. 56
Applyingthe parkingbrake ............ 146
BAS .................................................. 56
Brake fluid (notes)................. 245, 324
Checking brake fluid level.............. 245
Display messages.......................... 199
Driving tips.................................... 150
EBD .................................................. 57
Important safety notes .................. 150
Maintenance .................................. 210
Parking brake (notes)..................... 151
Index 5

Brake system
Malfunction.................................... 198
Warning lamp ................................. 210
Breakdown
Fire extinguisher............................ 266
First-aidkit .................................... 266
Jump-starting ................................. 267
Reflective safety jacket.................. 265
Vehicle toolkit ............................... 264
Warninglamp................................. 265
Warning triangle............................ 265
seeFlat tire
see Towing away
see Tow-starting
Bulb
see Changing bulbs
Bulb failure indicator .......................... 90
C
Care
Carwash ........................................ 256
Display........................................... 260
Exteriorlights ................................ 258
Notes............................................. 255
Paint.............................................. 257
Plastic trim .................................... 260
Power washer ................................ 257
Rearview camera.......................... 259
Rooflining ...................................... 261
Seat belt........................................ 261
Seatcover ..................................... 261
Selector lever................................ 260
Sensors ......................................... 259
Sliding door................................... 259
Steering wheel............................... 260
Step(electrical) ............................. 260
Trimpieces .................................... 260
Washing by hand ........................... 256
Washing the engine ....................... 257
Wheels ........................................... 258
Windows ........................................ 257
Wiperblades .................................. 258
Cargocompartment
Activating/deactivating ventilation 129
Cargo compartment floor ................... 28
Cargotie-down points and tie
downs
Important safety notes .................. 234
Cargotie-down rings
Installing ........................................ 236
Permissible tensile load................. 327
Car wash (care) ................................. 256
CD player/CDchanger ...................... 183
Cell phone
seeMobile phone
Center console overview .................... 36
Central locking
Automatic locking............................ 69
Important safety notes .................... 69
Locking/unlocking(buttons) ........... 69
Locking/unlocking(SmartKey) ........ 64
Locking/unlockingmanually ............ 69
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) ............ 101
Additional turn signals ................... 101
Backuplamp(ChassisCab) ........... 100
Backuplamps .......................... 99, 101
Bi-Xenonbulbs ................................. 96
Brake lamps ............................. 99, 101
Brake lamps (Chassis Cab)............ 100
Cornering lamps .............................. 98
Courtesy lights ............................... 101
Displaymessage ............................ 201
Fog lamps ........................................ 98
Front interiorlight .......................... 102
High-beam headlamps ..................... 98
Important safety notes .................... 96
Interior light ................................... 102
Interior lighting .............................. 102
License platelamp................ 100, 101
License platelamp(ChassisCab) .. 100
Low-beam headlamps ...................... 98
Overview of lamp types (front
bulbs) ............................................... 97
Overview of lamp types (rear
bulbs, Cargo Van/PassengerVan) ... 99
Overview of lamp types (rear
bulbs, Chassis Cab) ....................... 100
Parking lamps .................................. 98
Perimeterlamp.............................. 101
Rearfog lamp.......................... 99, 101
6Index

Rear fog lamp (Chassis Cab) .......... 100
Rearinterior light ........................... 102
Standing lamps (front) ..................... 98
Standing lamps (rear,Chassis Cab) 100
Standing lamps (rear).............. 99, 101
Tail lamps ................................ 99, 101
Tail lamps (Chassis Cab)................ 100
Turn signals (front) ........................... 98
Turn signals (rear,Chassis Cab) .....100
Turn signals (rear).................... 99, 101
Warningand indicator lamps ......... 219
seeReplacing bulbs
Child-proof locks
Important safety notes .................... 54
Reardoor ......................................... 55
Sliding door..................................... 55
Children
In the vehicle ................................... 50
Restraint systems ............................ 50
Specialseat belt retractor ............... 54
Child seat
LATCH-type(ISOFIX)child seat
anchors ............................................ 52
Top Tether ....................................... 53
Chock ................................................. 147
Cigarette lighter ................................ 227
Cleaning
Mirror turnsignal ........................... 259
Trailertow hitch............................. 260
Climate control
Air-conditioning system ................. 110
Auxiliaryheating ............................ 118
Checking/cleaning the air filter
(rear-compartment air
conditioning) .................................. 248
Cooling withair dehumidification .. 113
Defrosting the windows ................. 114
Heating .......................................... 109
Important safety notes .................. 108
Operating the cargocompartment
air vents......................................... 129
Overview of systems ...................... 108
Problemswiththe windshield
heating .......................................... 115
Problem with the rear window
defroster ........................................ 116
Rear-compartment airconditioning 112
Rear-compartment heating ............ 111
Reheat function (air
dehumidification)........................... 114
Setting the airdistribution ............. 113
Setting the airflow......................... 114
Setting the airvents...................... 117
Setting the temperature ................ 113
Switchingair-recirculation mode
on/off ............................................ 116
Switchingon/off ........................... 112
Switchingthe rearwindow
defroster on/off ............................ 116
Switchingwindshield heating on/
off .................................................. 115
Cockpit
Overview .......................................... 32
seeInstrument cluster
COMAND display
Cleaning ......................................... 260
Combination switch ............................ 92
Communications equipment
Operation ....................................... 229
Typeapproval/frequency .............. 314
Consumption statistics(on-board
computer) .......................................... 190
Control panel
Above the windshield....................... 37
Center console................................ 36
Climate control ................................ 36
Driver's door .................................... 38
Left and right side of the steering
wheel............................................... 38
Conversions/equipment .................... 27
Conversions and accessories
see Add-on equipment
Coolant(engine)
Adding........................................... 245
Checking the level......................... 244
Displaying the temperature (on-
boardcomputer)............................ 182
Display message ............................ 205
Filling capacity ............................... 326
Important safety notes .................. 244
Cooling
seeClimate control
Corneringlamps
Changing bulbs ................................ 98
Corneringlight function
Function/notes ................................ 93
Index 7

Courtesy lights
Changingbulbs .............................. 101
Cruise control
Activating ....................................... 156
Activationconditions..................... 156
Cruisecontrol lever ....................... 155
Deactivating ................................... 157
Display message ............................ 207
Driving system ............................... 155
Function/notes ............................. 155
Important safety notes .................. 155
Problem (malfunction) ................... 157
Resuming the storedspeed........... 156
Setting aspeed .............................. 156
Storingand maintaining current
speed ............................................. 156
Cup holders ........................................ 226
Customer Assistance Center (CAC) ... 28
Customer Relations Department ....... 28
D
Dashboard
seeCockpit
Data
see Technical data
Daytime runninglamp mode
Setting (vehicleswithout steering-
wheel buttons) ............................... 179
Setting (vehicleswithsteering
wheel buttons)............................... 187
Switchingon/off (switch) ................ 91
seeDaytime running lamps
Declarations of conformity ................. 25
DEF(Diesel Exhaust Fluid )
Refilling .......................................... 143
Defrosting thewindshield ................ 114
Delayedswitch-off ............................ 188
Diagnosticsconnection ...................... 25
Diesel ..................................................317
Diesel engine
Preglow indicator lamp .................. 217
Diesel Exhaust Fluid (DEF)
Display messages (vehicles
without steeringwheel buttons).... 195
Display messages(vehicles with
steering wheel buttons) ................. 204
Exhaustgas aftertreatment ............. 27
Indicator lamp ................................ 213
Information on consumption.......... 321
Levelindicator ............................... 178
Notes............................................. 320
Ranges............................................. 27
Storage .......................................... 320
Tank content .................................. 321
Diesel particlefilter
Short-distancedriving .................... 149
Digital speedometer
Setting the unit (vehicleswith
steeringwheel buttons) ................. 185
Digital speedometer and
odometer
Operating safety .............................. 25
Display
Display messages.......................... 192
Outsidetemperature (vehicles
with steering wheel buttons) ......... 182
Outsidetemperature display
(vehicleswithout steering wheel
buttons) ......................................... 178
Standard display(vehicles
without steering wheel buttons) .... 178
Standard display(vehicles with
steering wheel buttons) ................. 182
seeWarning and indicator lamps
Display messages
Calling up the message memory .... 193
Driving systems ............................. 207
Engine ............................................ 204
Important safety notes .................. 192
Lights............................................. 201
Safety systems .............................. 197
SmartKey....................................... 209
Tires............................................... 207
Vehicle ...........................................208
Distance recorder ............................. 182
seeOdometer
see Trip odometer
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 64
Controlpanel................................... 38
Display message ............................ 209
Indicator lamp ................................ 219
8Index