Mercedes-Benz Sprinter User manual

Sprinter
Operator's Manual
Order no. 6462 75 13 Part no. 906 584 12 97 Edition DMY2013 FTL
É9065841297AËÍ
9065841297
Sprinter Operator's Manual
16

Publication details
Internet
Further information on Mercedes-Benz
vehicles can be obtained on the Internet at
www.mercedes-benz.com
www.mbusa.com (USAonly)
www.mercedes-benz.ca (Canada only)
Editorialoffice
You are welcome to forward any queries or
suggestionsyou may have regardingthis
Operator's Manual to thetechnical
documentation team at theaddress on the
inside of thefront cover.
©Mercedes-BenzUSA,LLC
©Mercedes-BenzCanada, Inc.
Mercedes-BenzUSA,LLC and Mercedes-
BenzCanada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part,without
writtenpermission.
Symbols
GWARNING
Warningnotes make you aware dangers
which couldpose athreat to yourhealth or
life,ortothe health and life of others.
HEnvironmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
!Notes on material damage alert you to
dangers that could leadtodamage to your
vehicle.
iThesesymbols indicateuseful
instructionsorfurther informationthat
could be helpful to you.
XThis symboldesignates an
instruction you must follow.
XSeveral consecutivesymbols
indicateaninstruction with several
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Registered trademarks
ESP®is aregistered trademark of DaimlerAG.
Vehicledistributor
In the USA:
Mercedes-Benz USA,LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
www.mbsprinterusa.com
Customer AssistanceCenter:
1-877-762-8267
In Canada:
Mercedes-BenzCanada,Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-BenzUSA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Canada only:
"Authorized Sprinter Dealer" is defined as an
authorized Mercedes-BenzSprinter Dealer.
As at 25.05.2012

Welcome to the world of Mercedes-Benz
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
yourvehicle. Please adhere to the information
and warning notes in this Operator's Manual
for your own safetyand to ensure alonger
operatingduration of the vehicle. Failure to
observe the instructions may lead to damage
to the vehicle or personal injury.
Vehicle damage caused by afailure to
observe the instructions is not covered by the
New Vehicle Limited Warranty.
TheseOperatingInstructions provides
information on the most important functions
of your vehicle.
Your vehicle's equipment or product
designation may vary, depending on the
following:
Rmodel
Rorder
Rcountryspecification
Ravailability
Individual warning and indicator lamps may
not be functional.
We reservethe right to make modifications in
the followingareas:
Rdesign
Requipment
Rtechnology
Therefore, thedescriptions provided may
occasionally differ from your own vehicle.
The following are integral componentsofthe
vehicle:
ROperator's Manual
RMaintenanceBooklet
Rserviceand warranty information
Requipment-dependent operating
instructions
Keep these documents in the vehicle at all
times.Should you sell the vehicle, always
pass the documents on to the new owner.
We wish you pleasant motoring at all times.
9065841297 É9065841297AËÍ

Index ....................................................... 4
Introduction ......................................... 22
At aglance ........................................... 31
Safety ................................................... 41
Opening and closing ........................... 63
Seats, steering wheel and mirrors .... 79
Lightsand windshield wipers ............ 89
Climate control ................................. 107
Driving and parking .......................... 131
On-board computer and displays .... 175
Stowing and features ....................... 221
Transporting loads ............................ 231
Maintenance and care ...................... 239
Breakdown assistance ..................... 263
Wheels and tires ............................... 273
Technical data ................................... 313
Contents 3

1, 2, 3...
12 Vsocket ........................................ 228
A
ABS (Anti-lock Braking System)
Display message ............................ 197
Function/notes ................................ 56
Important safety notes .................... 56
Indicator lamp ................................ 210
Accessories and conversions
see Add-on equipment
Activating/deactivating cooling
with air dehumidification ................. 113
Activating/deactivating the roof
ventilator ........................................... 129
Additional indicators
Changing bulbs (roof) .................... 101
Additives
Diesel............................................ 318
Engine oil....................................... 322
Flowimprover ................................ 318
Add-onequipment ............................... 27
Adjusting
Air vents........................................ 117
Adjustingthe headlamp range ........... 93
ADR(working speed governor) ........ 167
Airbags
Front airbag (driver, front
passenger) ....................................... 45
Important safety notes .................... 44
Safety guidelines ............................. 43
Thoraxbag........................................ 45
Windowcurtain air bag .................... 46
Air-conditioningsystem
Refrigerant .....................................326
seeClimate control
Airfilter
Indicator lamp ................................ 217
Air pressure
see Tire pressure
Air-recirculation mode
Importantsafetynotes .................. 116
Switchingon/off ........................... 116
Airvents .............................................117
Adjusting for the passenger
compartment ................................. 117
Adjusting on the roof..................... 118
Important safety notes .................. 117
Setting the center airvents ........... 117
Setting the side airvents ............... 117
seeClimate control
Anti-lock BrakingSystem
seeABS (Anti-lock Braking System)
Anti-theftsystem
Interior motion sensor ..................... 61
Armrests .............................................. 84
Ashtray ............................................... 227
ASR(accelerationskid control)
Activating/deactivating ................... 58
Display message ............................ 198
Function/notes ................................ 58
Important safety notes .................... 58
Indicator lamp ................................ 210
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 60
Switchingoff thealarm .................... 60
Attachments
seeAdd-on equipment
Authorized workshop
see Qualified specialist workshop
Automatic climate control
see Climate control
Automatic headlamp mode ................ 91
Automatic locking ............................... 69
Automatic transmission
Accelerator pedalposition ............. 140
Changing gear ............................... 139
Changing gear yourself .................. 139
Driving tips.................................... 140
Emergency running mode.............. 141
Important safety notes .................. 138
Kickdown....................................... 140
Maneuvering.................................. 140
Overview ........................................ 138
Problem (malfunction) ................... 141
Releasing the parking lock
manually ........................................ 141
Selector lever................................ 138
Selectorlever positions ................. 139
Shift ranges ................................... 140
Starting the engine ........................ 134
Touchshift...................................... 139
Trailertowing ................................. 140
Transmission oilchange ................ 323
4Index

Automatic transmission
emergency mode ...............................141
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 125
Conditions for switchingon........... 119
Important safety notes .................. 118
Operating with the button (control
panel)............................................ 119
Operationwiththe remote control .121
Operationwiththe timer ................ 122
Problem (malfunction) ................... 128
Selecting aswitch-on time ............. 119
Setting the switch-on time ............. 120
seeAuxiliary heating
Axleload, permissible (trailer
towing) ............................................... 329
B
Backup lamps
Changing bulbs ........................ 99, 101
Backup lamps (Chassis Cab)
Changing bulbs .............................. 100
BAS (Brake AssistSystem)
Displaymessage ............................ 198
Function/notes ................................ 56
Indicator lamp ................................ 210
Basicsettings
see Settings
Battery
Isolating switch .............................. 132
Replacing (SmartKey) ................ 66, 67
Battery (SmartKey)
Checking .......................................... 66
Important safety notes.................... 66
Replacing ................................... 66, 67
Battery (vehicle)
Care ...............................................255
Charge indicator lamp ................... 214
Charging ........................................ 254
Disconnecting and connecting
(driver's footwell) ........................... 251
Disconnecting and connecting
(engine compartment) ................... 253
Display message ............................ 208
Important safety notes .................. 250
Installing/removing (driver's
footwell) ......................................... 252
Installing/removing (engine
compartment) ................................ 254
Jump starting ................................. 267
Location ......................................... 250
Removing/installing the floor
covering (driver's footwell) ............ 251
Belt
seeSeat belts
Bio-diesel ........................................... 317
Bleeding the fuel system .................. 137
Bodies
Body/equipment mounting
directives for trucks......................... 28
Bottle holder ...................................... 227
seeCup holder
Brake Assist System
seeBAS (Brake Assist System)
Brake fluid
Checking the level ......................... 245
Display message ............................ 199
Notes..................................... 245, 324
Warninglamp................................. 211
Brake force distribution,
electronic
see EBD(electronic brakeforce
distribution)
Brake lamps
Changing bulbs ........................ 99, 101
Brake lamps (Chassis Cab)
Changing bulbs .............................. 100
Brake linings
Display message ............................ 199
Indicator lamp ................................ 214
Brakes
ABS .................................................. 56
Applyingthe parkingbrake ............ 146
BAS .................................................. 56
Brake fluid (notes)................. 245, 324
Checking brake fluid level.............. 245
Display messages.......................... 199
Driving tips.................................... 150
EBD .................................................. 57
Important safety notes .................. 150
Maintenance .................................. 210
Parking brake (notes)..................... 151
Index 5

Brake system
Malfunction.................................... 198
Warning lamp ................................. 210
Breakdown
Fire extinguisher............................ 266
First-aidkit .................................... 266
Jump-starting ................................. 267
Reflective safety jacket.................. 265
Vehicle toolkit ............................... 264
Warninglamp................................. 265
Warning triangle............................ 265
seeFlat tire
see Towing away
see Tow-starting
Bulb
see Changing bulbs
Bulb failure indicator .......................... 90
C
Care
Carwash ........................................ 256
Display........................................... 260
Exteriorlights ................................ 258
Notes............................................. 255
Paint.............................................. 257
Plastic trim .................................... 260
Power washer ................................ 257
Rearview camera.......................... 259
Rooflining ...................................... 261
Seat belt........................................ 261
Seatcover ..................................... 261
Selector lever................................ 260
Sensors ......................................... 259
Sliding door................................... 259
Steering wheel............................... 260
Step(electrical) ............................. 260
Trimpieces .................................... 260
Washing by hand ........................... 256
Washing the engine ....................... 257
Wheels ........................................... 258
Windows ........................................ 257
Wiperblades .................................. 258
Cargocompartment
Activating/deactivating ventilation 129
Cargo compartment floor ................... 28
Cargotie-down points and tie
downs
Important safety notes .................. 234
Cargotie-down rings
Installing ........................................ 236
Permissible tensile load................. 327
Car wash (care) ................................. 256
CD player/CDchanger ...................... 183
Cell phone
seeMobile phone
Center console overview .................... 36
Central locking
Automatic locking............................ 69
Important safety notes .................... 69
Locking/unlocking(buttons) ........... 69
Locking/unlocking(SmartKey) ........ 64
Locking/unlockingmanually ............ 69
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) ............ 101
Additional turn signals ................... 101
Backuplamp(ChassisCab) ........... 100
Backuplamps .......................... 99, 101
Bi-Xenonbulbs ................................. 96
Brake lamps ............................. 99, 101
Brake lamps (Chassis Cab)............ 100
Cornering lamps .............................. 98
Courtesy lights ............................... 101
Displaymessage ............................ 201
Fog lamps ........................................ 98
Front interiorlight .......................... 102
High-beam headlamps ..................... 98
Important safety notes .................... 96
Interior light ................................... 102
Interior lighting .............................. 102
License platelamp................ 100, 101
License platelamp(ChassisCab) .. 100
Low-beam headlamps ...................... 98
Overview of lamp types (front
bulbs) ............................................... 97
Overview of lamp types (rear
bulbs, Cargo Van/PassengerVan) ... 99
Overview of lamp types (rear
bulbs, Chassis Cab) ....................... 100
Parking lamps .................................. 98
Perimeterlamp.............................. 101
Rearfog lamp.......................... 99, 101
6Index

Rear fog lamp (Chassis Cab) .......... 100
Rearinterior light ........................... 102
Standing lamps (front) ..................... 98
Standing lamps (rear,Chassis Cab) 100
Standing lamps (rear).............. 99, 101
Tail lamps ................................ 99, 101
Tail lamps (Chassis Cab)................ 100
Turn signals (front) ........................... 98
Turn signals (rear,Chassis Cab) .....100
Turn signals (rear).................... 99, 101
Warningand indicator lamps ......... 219
seeReplacing bulbs
Child-proof locks
Important safety notes .................... 54
Reardoor ......................................... 55
Sliding door..................................... 55
Children
In the vehicle ................................... 50
Restraint systems ............................ 50
Specialseat belt retractor ............... 54
Child seat
LATCH-type(ISOFIX)child seat
anchors ............................................ 52
Top Tether ....................................... 53
Chock ................................................. 147
Cigarette lighter ................................ 227
Cleaning
Mirror turnsignal ........................... 259
Trailertow hitch............................. 260
Climate control
Air-conditioning system ................. 110
Auxiliaryheating ............................ 118
Checking/cleaning the air filter
(rear-compartment air
conditioning) .................................. 248
Cooling withair dehumidification .. 113
Defrosting the windows ................. 114
Heating .......................................... 109
Important safety notes .................. 108
Operating the cargocompartment
air vents......................................... 129
Overview of systems ...................... 108
Problemswiththe windshield
heating .......................................... 115
Problem with the rear window
defroster ........................................ 116
Rear-compartment airconditioning 112
Rear-compartment heating ............ 111
Reheat function (air
dehumidification)........................... 114
Setting the airdistribution ............. 113
Setting the airflow......................... 114
Setting the airvents...................... 117
Setting the temperature ................ 113
Switchingair-recirculation mode
on/off ............................................ 116
Switchingon/off ........................... 112
Switchingthe rearwindow
defroster on/off ............................ 116
Switchingwindshield heating on/
off .................................................. 115
Cockpit
Overview .......................................... 32
seeInstrument cluster
COMAND display
Cleaning ......................................... 260
Combination switch ............................ 92
Communications equipment
Operation ....................................... 229
Typeapproval/frequency .............. 314
Consumption statistics(on-board
computer) .......................................... 190
Control panel
Above the windshield....................... 37
Center console................................ 36
Climate control ................................ 36
Driver's door .................................... 38
Left and right side of the steering
wheel............................................... 38
Conversions/equipment .................... 27
Conversions and accessories
see Add-on equipment
Coolant(engine)
Adding........................................... 245
Checking the level......................... 244
Displaying the temperature (on-
boardcomputer)............................ 182
Display message ............................ 205
Filling capacity ............................... 326
Important safety notes .................. 244
Cooling
seeClimate control
Corneringlamps
Changing bulbs ................................ 98
Corneringlight function
Function/notes ................................ 93
Index 7

Courtesy lights
Changingbulbs .............................. 101
Cruise control
Activating ....................................... 156
Activationconditions..................... 156
Cruisecontrol lever ....................... 155
Deactivating ................................... 157
Display message ............................ 207
Driving system ............................... 155
Function/notes ............................. 155
Important safety notes .................. 155
Problem (malfunction) ................... 157
Resuming the storedspeed........... 156
Setting aspeed .............................. 156
Storingand maintaining current
speed ............................................. 156
Cup holders ........................................ 226
Customer Assistance Center (CAC) ... 28
Customer Relations Department ....... 28
D
Dashboard
seeCockpit
Data
see Technical data
Daytime runninglamp mode
Setting (vehicleswithout steering-
wheel buttons) ............................... 179
Setting (vehicleswithsteering
wheel buttons)............................... 187
Switchingon/off (switch) ................ 91
seeDaytime running lamps
Declarations of conformity ................. 25
DEF(Diesel Exhaust Fluid )
Refilling .......................................... 143
Defrosting thewindshield ................ 114
Delayedswitch-off ............................ 188
Diagnosticsconnection ...................... 25
Diesel ..................................................317
Diesel engine
Preglow indicator lamp .................. 217
Diesel Exhaust Fluid (DEF)
Display messages (vehicles
without steeringwheel buttons).... 195
Display messages(vehicles with
steering wheel buttons) ................. 204
Exhaustgas aftertreatment ............. 27
Indicator lamp ................................ 213
Information on consumption.......... 321
Levelindicator ............................... 178
Notes............................................. 320
Ranges............................................. 27
Storage .......................................... 320
Tank content .................................. 321
Diesel particlefilter
Short-distancedriving .................... 149
Digital speedometer
Setting the unit (vehicleswith
steeringwheel buttons) ................. 185
Digital speedometer and
odometer
Operating safety .............................. 25
Display
Display messages.......................... 192
Outsidetemperature (vehicles
with steering wheel buttons) ......... 182
Outsidetemperature display
(vehicleswithout steering wheel
buttons) ......................................... 178
Standard display(vehicles
without steering wheel buttons) .... 178
Standard display(vehicles with
steering wheel buttons) ................. 182
seeWarning and indicator lamps
Display messages
Calling up the message memory .... 193
Driving systems ............................. 207
Engine ............................................ 204
Important safety notes .................. 192
Lights............................................. 201
Safety systems .............................. 197
SmartKey....................................... 209
Tires............................................... 207
Vehicle ...........................................208
Distance recorder ............................. 182
seeOdometer
see Trip odometer
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 64
Controlpanel................................... 38
Display message ............................ 209
Indicator lamp ................................ 219
8Index

Drinking and driving ......................... 148
Drinksholder
see Bottle holder
see Cupholder
Driver's/co-driver's door
Unlocking ......................................... 70
Driver's seat
seeSeats
Driving abroad ................................... 149
Driving off-road
see Off-road driving
Driving on flooded roads .................. 151
Driving safety systems
ABS (Anti-lockBraking System) ....... 56
ASR (Acceleration Skid Control) ...... 58
BAS (BrakeAssist System).............. 56
EBD (electronic brake force
distribution) ..................................... 57
ESP®(ElectronicStability Program) .57
Importantsafety information ........... 56
Overview .......................................... 56
Driving systems
Cruise control ................................ 155
Display message ............................ 207
PARKTRONIC ................................. 157
Rearview camera .......................... 161
Driving tips
Automatic transmission ................. 140
Brakes........................................... 150
Break-in period .............................. 132
Downhill gradient ........................... 150
Drinking and driving ....................... 148
Driving abroad............................... 149
Driving in winter.............................152
Driving on flooded roads ................ 151
Driving on wetroads ...................... 151
Exhaustcheck ............................... 148
Fuel................................................ 148
General .......................................... 147
Hydroplaning ................................. 151
Icy road surfaces ........................... 152
Important safety notes .................. 132
Limited braking efficiency on
salted roads ................................... 151
Off-road driving .............................. 153
Overruncut-off .............................. 148
Snowchains .................................. 277
Speed limitation ............................. 149
Towing atrailer .............................. 168
Transport by rail.............................150
Wetroad surface........................... 150
E
EBD (electronic brake force
distribution)
Display message ............................ 200
Function/notes ................................ 57
Indicator lamps .............................. 210
Electricalclosingassist ...................... 72
Electricalfuses
seeFuses
Electrical step
Cleaning ......................................... 260
Displaymessage ............................ 208
Emergency release .......................... 72
Function...........................................72
Importantsafety notes .................... 72
Indicator lamp ................................ 219
Manual retraction............................ 72
Obstacle detection........................... 72
Electrical system
Battery mainswitch....................... 132
ElectronicStability Program
see ESP®(ElectronicStability Program)
Emergencyexit .................................... 59
Emergency exit window ..................... 59
Emergency TensioningDevices
Function...........................................50
Safety guidelines............................. 43
Emissions control
Service and warranty information .... 23
Engine
ADR (working speedgovernor)...... 167
Changing the power output ............. 25
CheckEngine warning lamp ........... 216
Cleaning instructions ..................... 257
Engine number ............................... 316
Enginespeedsetting(working
mode)............................................ 168
Irregular running............................ 137
Jump-starting ................................. 267
Operating safety .............................. 25
Starting .......................................... 134
Starting problems .......................... 137
Index 9

Switchingoff .................................. 146
Tow-starting (vehicle)..................... 271
Engine,jump-starting ....................... 267
Engine electronics
Notes ............................................. 314
Problem (malfunction) ................... 137
Engine oil
Adding ........................................... 244
Additives ........................................ 322
Checking the oil level(on-board
computer) ...................................... 242
Checking the oil levelusing the
dipstick .......................................... 243
Display message ............................ 206
Filling capacity ............................... 322
Information about oil consumption 323
Mixing ............................................ 322
Notesabout oil grades ................... 321
Oil change...................................... 322
Oil level(note) ............................... 242
Viscosity ........................................ 321
Warninglamp................................. 214
Engine speedsetting (working
mode) ................................................. 167
Equipment/conversions ..................... 27
ESP®(Electronic Stability
Program)
Display message ............................ 200
Function/notes ................................ 57
Indicator lamp ................................ 213
Warninglamp................................. 210
Exhaustcheck ................................... 148
Exhaustgas aftertreatment ............... 27
DEF levelindicator......................... 178
DEF reducing agent ................. 27, 320
DieselExhaustFluid (DEF) ............. 320
Display messages(vehicles
without steering wheel buttons) .... 195
Display messages(vehicles with
steering wheel buttons) ................. 204
Indicator lamp ................................ 213
Malfunction ....................................204
Refilling DEF .................................. 143
Exteriorlighting
Daytime running lamp mode
(vehicleswithout steering wheel
buttons) ......................................... 179
Daytime running lamp mode
(vehicleswithsteering wheel
buttons)......................................... 187
seeLights
Exterior mirrors
Adjusting ......................................... 86
Important safety notes .................... 86
Eyeglassescompartment ................. 223
F
FAME fuel
Bio-diesel ....................................... 317
Fire extinguisher ............................... 266
First-aid kit ......................................... 266
Flat tire
Changing awheel/mounting the
spare wheel ................................... 303
General notes ................................ 295
Preparing thevehicle ..................... 295
Using tire sealant........................... 295
Foglamps
Switchingon/off .............................. 91
Foldingseat ......................................... 82
Folding table ...................................... 225
Frequencies
Mobile phone ................................. 314
Two-way radio ................................ 314
Frontfog lamps
Changing the bulbs .......................... 98
Switchingon/off .............................. 91
Frontinterior light
Changingbulbs .............................. 102
Front windshield
seeWindshield
Fuel
Additives (diesel) ........................... 318
Bio-diesel (FAMEfuel).................... 317
Consumption information.............. 319
Consumption statistics.................. 190
Dieselatvery low outside
temperatures ................................. 318
Display message ............................ 205
Driving tips.................................... 148
10 Index

Flow improver................................ 318
Fuelgauge ..................................... 177
Important safety notes .................. 317
Problem (malfunction) ................... 143
Quality(diesel)............................... 317
Refueling ........................................ 142
Showing the range(on-board
computer with steering wheel
buttons) ......................................... 190
Showing the range(vehicles with
steering wheel buttons) ................. 190
Tank content/reserve fuel ............. 317
Fuelfilter with water separator
draining ......................................... 247
Indicator lamp ................................ 218
Fuelgauge ......................................... 177
Fueltank
Problem (malfunction) ................... 143
Fueltank content
Reserve,displaymessage .............. 205
Fuses .................................................. 271
G
Gasoline
Reserve fuel warning lamp ............. 216
General drivingtips
Driving short distances .................. 149
Genuine parts .................................... 314
Glove box ........................................... 222
GTW (Gross Trailer Weight)
(definition) ......................................... 293
Guarantee ............................................ 23
H
Hazard warninglamps ........................ 93
Headlamps
Adding fluid to cleaning system ..... 246
Cleaningsystem (function) .............. 94
Fogging up ....................................... 94
seeAutomatic headlamp mode
Headliner (cleaning instructions) .... 261
Head restraints
Adjusting ......................................... 84
Heating
see Climate control
High-beam headlamps
Changing bulbs ................................ 98
Switchingon/off .............................. 92
Hood
Closing ...........................................241
Display message ............................ 209
Indicator lamp ................................ 219
Opening ......................................... 240
Hydroplaning ..................................... 151
I
Immobilizer .......................................... 60
Indicator lamp
seeWarning and indicator lamps
Indicators
see Turn signals
Insectprotection on the radiator ...... 28
Installing/removing the ball
coupling ............................................. 170
Instrument cluster
Fuelgage....................................... 177
Important safety notes .................. 176
Instrumentcluster lighting ............. 177
Outsidetemperature display.......... 177
Overview.......................................... 33
Speedometer ................................. 177
Tachometer ................................... 177
Warningand indicator lamps ........... 34
Instrument clusterlighting .............. 177
Instrument lighting
see Instrument cluster lighting
Interior lighting ................................... 94
Changing the bulbs ........................ 102
Front ................................................ 94
Motiondetectors ............................. 96
Notesonreplacingbulbs ............... 102
Switchingthe rearcompartment
lighting on centrally ......................... 95
Interior motion sensor
Arming ............................................. 61
Deactivating .....................................61
Function........................................... 61
Switching off .................................... 61
Index 11

J
Jack
Jackingpoints................................ 304
Preparation.................................... 304
Storage location............................ 264
Using ............................................. 304
Jump-starting ..................................... 267
K
Key
Positioninthe ignition lock ............ 133
seeSmartKey
Kickdown ........................................... 140
L
Lamps
seeWarning and indicator lamps
Language
Display (vehicleswithsteering
wheel buttons)............................... 185
Lashing pointsand tie downs
Permissible tensile load................. 327
LATCH-type (ISOFIX) child seat
anchors ................................................ 52
License plate lamp
Changingbulbs ...................... 100, 101
License plate lamp (ChassisCab)
Changing bulbs .............................. 100
Lighting
Light switch ..................................... 90
seeLights
Lights
Activating/deactivating daytime
running lamp mode (vehicleswith
steeringwheel buttons) ................... 91
Activating/deactivating surround
lighting (vehicleswithsteering
wheel buttons)............................... 187
Automatic headlampmode .............. 91
Bulb failure indicator ........................ 90
Cornering light function ................... 93
Driving abroad............................... 149
Fog lamps ........................................ 91
Hazard warning lamps ..................... 93
Headlamprange .............................. 93
Highbeamflasher ............................ 92
High-beam headlamps ..................... 92
Important safety notes .................... 90
Low-beam headlamps ...................... 90
Parking lamps .................................. 90
Rearfog lamp.................................. 91
Setting the exterior lighting
delayed switch-off (vehicles with
steeringwheel buttons) ................. 188
Switchingthe daytime running
lamp mode on/off (switch) .............. 91
Turn signals ..................................... 92
seeChangingabulb
see Interior lighting
Light sensor ......................................... 91
Limited Warranty ................................ 29
Load distribution ............................... 234
Loadingguidelines
Important safety notes.................. 232
Loadingrails
Installing cargotie-down rings ....... 236
Maximum tensile strength ............. 327
Loads
Securing ........................................ 234
Transporting .................................. 232
Load securing aids
Carrier systems ............................. 236
Locator lighting
Setting (vehicleswithsteering
wheel buttons)............................... 187
Locking
seeCentral locking
Locking and unlocking manually ....... 69
Locking centrally
seeCentral locking
Low-beam headlamps
Changing bulbs ................................ 98
Daytime running lamp mode
(vehicleswithout steering wheel
buttons) ......................................... 179
Daytime running lamp mode
(vehicleswithsteering wheel
buttons)......................................... 187
Display message ............................ 201
Driving abroad............................... 149
Switchingon/off .............................. 90
Lumbar support ................................... 80
12 Index

M
M+S tires ............................................ 276
Maintenance ...................................... 248
Malfunctions
Message memory (on-board
computer) ...................................... 193
Maximum speed
Speedlimitation.............................149
Menu (vehicles with steering
wheel buttons)
Audio ............................................. 182
Operation....................................... 181
Settings......................................... 183
Telephone...................................... 190
Message
see Display message
Message memory(on-board
computer) .......................................... 193
Mirrors
Exteriormirrors ................................ 86
Rear-view mirror .............................. 86
Mobile phone
Important safety notes .................. 228
Pre-installation............................... 229
Typeapproval/frequency .............. 314
Mountingwheels
Lowering the vehicle ...................... 307
Mounting anew wheel ................... 306
Preparing thevehicle ..................... 303
Raisingthe vehicle ......................... 304
Removing and mounting the spare
wheel ............................................. 309
Removing awheel .......................... 306
Securing thevehicle against
rolling away ................................... 303
N
Notesonbreaking-inanew vehicle 132
O
Occupant safety
Air bags ........................................... 44
Children in the vehicle ..................... 50
Important safety notes .................... 42
Seatbelts ........................................ 47
Odometer
Display (vehicleswithout steering
wheel buttons) ............................... 178
Display (vehicleswithsteering
wheel buttons)............................... 182
Off-road driving
Checklistafter driving off-road ...... 154
Important safety notes .................. 153
Rulesfor driving off-road ............... 153
Oil
seeEngine oil
On-board computer
Displaymessage ............................ 192
On-board computer (vehicles
without steering wheel buttons)
Display message ............................ 192
General notes ................................ 178
Setting the clock ............................ 179
Standard display............................ 178
On-board computer (vehicles with
steering wheel buttons)
Audio menu ................................... 182
Display message ............................ 180
Menu overview .............................. 181
Operating .......................................180
Operationmenu ............................. 181
Settingsmenu ............................... 183
Standard display............................ 182
Telephonemenu ............................ 190
Tripcomputer menu...................... 189
Operatingsafety
Attachments,bodies,equipment
and conversions ............................... 27
Correct use ...................................... 26
Declarationofconformity ................ 25
Diagnosticsconnection ................... 25
Digitalspeedometer and odometer .25
Importantsafety note ...................... 24
Limited Warranty ............................. 29
Modifying engine output .................. 25
Qualified specialistworkshop .......... 26
Radiator cover ................................. 28
Vehicle registration.......................... 23
Warningnote sticker ........................ 26
Operating system
see On-board computer
Index 13

Operator'sManual
General notes .................................. 23
Vehicle equipment ........................... 23
Outline lamp
Changing bulbs .............................. 101
Outside temperaturedisplay ........... 177
Overhead control panel ...................... 37
Overrevvingrange ............................. 177
Overrun cutoff ................................... 148
P
Paint code number ............................ 315
Paintwork (cleaning instructions) ... 257
Paperholder ...................................... 225
Parking ............................................... 145
Important safety notes .................. 145
Parking brake ................................ 146
Rearview camera.......................... 161
Wheelchock .................................. 147
seePARKTRONIC
Parking aid
see PARKTRONIC
see Rearview camera
Parking brake
Displaymessage ............................ 201
Notes/function .............................. 146
Parking lamps
Changing bulbs ................................ 98
PARKTRONIC
Deactivating/activating ................. 159
Driving system ............................... 157
Function/notes ............................. 157
Important safety notes .................. 157
Problem (malfunction) ................... 161
Range of the sensors ..................... 157
Roll-backwarning .......................... 159
Trailertowing ................................. 160
Warningdisplay............................. 159
Partition sliding door
Important safety notes .................... 75
Opening/closing .............................. 75
Passenger compartment air-
conditioningsystem
seeClimate control
Passenger compartmentheating
see Climatecontrol
Perimeter lamp
Changing bulbs .............................. 101
Plastic trim (cleaninginstructions) .260
Powersupply
Battery isolating switch ................. 132
Switchingoff .................................. 133
Switchingon.................................. 133
Powertake-off
Engine speedsetting ..................... 167
Powerwashers .................................. 257
Powerwindows
see Side windows
Preparing for ajourney
Checks in the vehicle ..................... 134
Visualcheck of the vehicle exterior 134
Productinformation ............................ 22
Protectionofthe environment
General notes .................................. 22
Pulling away ...................................... 135
Q
Qualified specialist workshop ........... 26
R
Radiatorcover ..................................... 28
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 182
Setting station selection(vehicles
withsteering wheelbuttons) ......... 188
seeseparateoperating instructions
Radio-wave reception/
transmission in the vehicle
Declarationofconformity ................ 25
Rain and lightsensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 189
Windshieldwiper........................... 103
Range(vehicles with steering
wheel buttons) .................................. 190
Rear benchseat
Installing/removing (Passenger
Van) ................................................. 83
Stowagecompartment(crewcab) .. 224
14 Index

Rear compartment
Activating/deactivating climate
control........................................... 112
Setting the airvents...................... 118
Rear-compartment air-
conditioningsystem
seeClimate control
Rear-compartment heating
seeClimate control
Rear door
Child-proof locks .............................. 55
Important safety notes.................... 73
Opening/closing .............................. 73
Rear fog lamp
Changing bulbs ........................ 99, 101
Switchingon/off .............................. 91
Rear fog lamp (ChassisCab)
Changing bulbs .............................. 100
Rear interiorlight
Changing bulbs .............................. 102
Rear lamps
seeLights
Rear rack
Notes ............................................. 236
Rear view camera .............................. 161
Aspect ratio menu ......................... 165
Brightnesssubmenu...................... 164
Cleaninginstructions ..................... 259
Colorsubmenu .............................. 165
Contrast submenu ......................... 165
Defaultsettings menu.................... 166
Displaymenu ................................. 164
Illumination submenu .................... 164
Important safety notes .................. 161
Main menu..................................... 163
Menu language menu .................... 166
Monitormenu ................................ 163
Problem (malfunction) ................... 167
Standard menu .............................. 165
Switchingoff themonitor while
driving ............................................ 162
Switching on .................................. 161
Switchingthe monitor on/off ........ 162
Tint (color balance) submenu ......... 165
Rear-view mirror
Anti-glare mode ............................... 86
Rear windowdefroster
Problem (malfunction) ................... 116
Switchingon/off ........................... 116
Rear windowwiper ........................... 104
Refilling
DEF filler neck ............................... 144
Important safety notes (Diesel
ExhaustFluid –DEF) ...................... 143
Refilling procedure (Diesel
ExhaustFluid –DEF) ...................... 144
Refrigerant ......................................... 326
Refueling
Fuel filler flap................................. 142
Fuelgauge ..................................... 177
Important safety notes (fuel)......... 142
Refueling procedure (fuel)............. 142
seeFuel
Releasingthe parkinglock
manually (automatic transmission) 141
Remote control
Changing the operating duration
(auxiliary heating) .......................... 122
Replacing the battery (auxiliary
heating )........................................ 126
Switchingon/off (auxiliary heating) 121
Synchronizing (auxiliary heating) ... 122
Replacingthe battery (auxiliary
heating remotecontrol) .................... 126
Reportingsafety defects .................... 29
Reserve (fuel tank)
see Fuel
Restraint system
see SRS (Supplemental Restraint
System)
Reverse warning feature .................. 136
Roof carrier
Maximum payload.......................... 327
Notes............................................. 236
Roof load (roof carrier) ..................... 327
S
Safety
Children in the vehicle ..................... 50
Childrestraintsystems .................... 50
Safety systems
seeDriving safety systems
Index 15

Seat belts
Adjusting the height .........................48
Beltforcelimiters............................ 50
Beltwarning/warning lamp ............. 49
Cleaning......................................... 261
Correct usage .................................. 47
Display message ............................ 201
Emergency Tensioning Devices ........ 50
Fastening ......................................... 48
Important safety guidelines ............. 47
Safety guidelines ............................. 43
Warninglamp................................. 219
Seat heating .........................................85
Seats
Adjusting lumbar support................ 80
Adjusting the co-driver's seat .......... 80
Adjusting the head restraint ............ 84
Armrest............................................84
Cleaning the cover ......................... 261
Folding seat..................................... 82
Important safety notes .................... 80
Rearbenchseat ...............................83
Seat heating .................................... 85
Setting the driver's seat ................... 80
Swivelseat ....................................... 81
Twinco-driver's seat ........................ 82
Securing loads
Important safety notes .................. 234
Selector lever
Cleaning ......................................... 260
Sensors (cleaning instructions) ....... 259
Service Center
seeQualified specialist workshop
Service interval display
Calling up the service due date ...... 249
Exceeding aservice due date ........ 249
Notes............................................. 249
Service due date(automatic
display) .......................................... 249
Service products
Bio-diesel (FAMEfuel).................... 317
Brake fluid ............................. 245, 324
Coolant(engine) ............................ 324
Diesel............................................ 317
DieselExhaustFluid (DEF) ............. 320
Engine oil....................................... 321
Fuel................................................ 317
Important safety notes.................. 316
Power steering fluid ....................... 323
Refrigerant .....................................326
Transmission oil............................. 323
Washerfluid ...................................326
Settings
Resetting all(vehicles with
steering wheel buttons) ................. 183
Resetting submenus (vehicles
with steering wheel buttons) ......... 184
Settingthe air distribution ............... 113
Settingthe airflow ............................ 114
Settingthe clock
Vehicles without steering wheel
buttons .......................................... 179
Vehicles with steering wheel
buttons .......................................... 186
Short journeys(diesel particle
filter) ................................................... 149
Side windows
Cleaning ......................................... 257
Hingedsidewindows ....................... 76
Important safety information........... 76
Opening/closing .............................. 76
Overview .......................................... 76
Problem (malfunction) ..................... 77
Resetting ......................................... 77
Sliding door
Child-proof locks .............................. 55
Cleaning ......................................... 259
Closing assist ................................... 72
Important safety notes.................... 70
Opening/closing .............................. 70
SmartKey
Changing the battery ................. 66, 67
Changing the locking system
settings .......................................... 189
Checking the battery ....................... 66
Display message ............................ 209
Doorcentral locking/unlocking ....... 64
Important safety notes .................... 64
Loss................................................. 68
Problem (malfunction) ..................... 68
SmartKey positions(ignitionlock) .. 133
Snow chains ...................................... 277
Sockets .............................................. 228
16 Index

Spare wheel
General notes ................................ 309
Important safety notes .................. 308
Removing/mounting ...................... 309
Specialist workshop ............................ 26
Special seat belt retractor .................. 54
Speed, controlling
see Cruise control
Speedometer
Digital (vehicles without steering
wheel buttons) ............................... 178
Digital(vehicles with steering
wheel buttons) ............................... 186
Selecting displayunit (vehicles
with steering- wheel buttons) ........ 185
seeInstrument cluster
Sprinter Dealer
see Qualified specialist workshop
SRS (Supplemental Restraint
System)
Displaymessage ............................ 201
Introduction ..................................... 42
Warninglamp................................. 214
Warning lamp (function) ................... 42
Standing lamps
Changing bulbs (front) ..................... 98
Changing bulbs (rear) .............. 99, 101
Standinglamps (Chassis Cab)
Changing bulbs (rear) .................... 100
Starting(engine) ................................ 134
Start-off assist
Displaymessage ............................ 198
Steering wheel
Adjusting......................................... 85
Buttonoverview ............................... 36
Cleaning......................................... 260
Step
seeElectrical step
Sticker
Warning notes .................................. 26
Stowage spaces
seeStowagespaces and stowage
compartments
Stowage spaces and stowage
compartments
Eyeglasses compartment............... 223
Glove box....................................... 222
Important safety notes .................. 222
Paperholder .................................. 225
Stowagecompartmentabove the
windshield ..................................... 224
Stowagecompartmentinthe
center console ............................... 223
Stowagecompartmentinthe
dashboard ...................................... 223
Stowage spaceabove the
headliner ........................................ 224
Stowage spaceunderthe rear
benchseat ..................................... 224
Stowagespace under the twin co-
driver'sseat ................................... 224
Summer tires ..................................... 276
Supplemental RestraintSystem
seeSRS (Supplemental Restraint
System)
Switchingoff the alarm(ATA) ............ 60
Switching the heater booster
function on/off .................................. 125
Switching the surround lighting
on/off (on-board computer) ............. 187
Switch unit
seeControl panel
Swivel seat ...........................................81
T
Tachometer ........................................ 177
Tail lamps
Changing bulbs........................ 99, 101
seeLights
Tail lamps (ChassisCab)
Changing bulbs .............................. 100
Tank
seeFuel tank
Tank content
Fuel gauge ..................................... 177
Range (vehicleswithsteering
wheel buttons)............................... 190
Reserve fuel warning lamp ............. 216
Technical data
Capacities ...................................... 316
Cargo tie-down points .................... 327
Cargo tie-down rings ......................327
Loading rails .................................. 327
Roofcarrier .................................... 327
Index 17

Tires/wheels ................................. 285
Trailertow hitch............................. 328
Vehicle data ................................... 326
Telephone .......................................... 228
Telephone(on-board computer)
Accepting an incoming call ............ 191
Display messages.......................... 209
Numbers from the phone book ...... 191
Operating .......................................190
Redialing........................................ 192
Rejecting or ending acall .............. 191
Temperature
Outsidetemperature ......................177
Setting (climate control) ................ 113
Setting the unit(vehicles with
steeringwheel buttons) ................. 184
Theft deterrentsystems
ATA (Anti-Theft Alarm system) ......... 60
Immobilizer ...................................... 60
Tow-awayalarm ............................... 60
Thoraxbag ............................................ 45
Tighteningtorques for wheel nuts/
wheel bolts ........................................ 307
Time
Setting the time (vehicleswithout
steering wheel buttons) ................. 179
Setting the time (vehicleswith
steeringwheel buttons) ................. 186
Timer
Activating ....................................... 123
Important safety notes .................. 122
Overview ........................................ 123
Setting the heating level (auxiliary
heating) ......................................... 125
Setting the preselectiontime
(auxiliaryheating) .......................... 124
Setting weekday, timeand
operating duration(auxiliary
heating)......................................... 123
Switchingimmediate heating
mode on/off (auxiliary heating) ..... 124
Tire pressure
Calling up (on-boardcomputer)..... 281
Checking manually........................ 280
Display messages(vehicles
without steering wheel buttons) .... 194
Display messages(vehicles with
steering wheel buttons) ................. 207
Maximum ....................................... 280
Notes............................................. 279
Not reached(tire sealant) .............. 301
Reached(tire sealant) .................... 301
Recommended ............................... 278
Settingthe unit(vehicles with
steeringwheel buttons) ................. 186
Tire label................................ 278, 279
Tire pressure losswarning system .282
Tire pressure monitor
Display message ............................ 207
Indicator lamp ................................ 218
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 282
Function/notes ............................. 281
Restarting ...................................... 283
Warninglamp................................. 282
Tire pressure table ............................ 285
Tires
Aspect ratio(definition) ................. 294
Average weight of the vehicle
occupants (definition) .................... 293
Bar (definition) ............................... 292
Changing awheel .......................... 302
Characteristics .............................. 292
Checking ........................................ 275
Definition of terms ......................... 292
Directionofrotation ...................... 303
Distribution of the vehicle
occupants (definition) .................... 295
DOT, Tire Identification Number
(TIN) ...............................................292
DOT(Department of
Transportation) (definition) ............ 293
GAWR(GrossAxle Weight Rating)
(definition) ..................................... 293
GTW(GrossTrailerWeight)
(definition) ..................................... 293
GVW (GrossVehicle Weight)
(definition) ..................................... 293
GVWR(GrossVehicle Weight
Rating) (definition) ......................... 293
Important safety notes .................. 274
Increasedvehicle weight due to
optional equipment (definition) ...... 293
Kilopascal (kPa)(definition) ........... 293
Labeling(overview) ........................ 289
18 Index