Mercury Grand Marquis 2002 User manual

Introduction 4
Congratulations 4
Safety and environment protection 5
Symbol glossary 8
Instrument Cluster 10
Warning and control lights 10
Gauges 17
Entertainment Systems 23
AM/FM stereo cassette 23
AM/FM stereo with CD 29
AM/FM stereo cassette (CD changer compatible) 35
CD changer 45
Climate Controls 50
Manual heating and air conditioning 50
Electronic automatic temperature control 53
Lights 59
Headlamps 59
Bulb replacement 62
Driver Controls 68
Steering wheel adjustment 69
Power windows 70
Mirrors 72
Message center 84
Locks and Security 92
Keys 92
Locks 92
Anti-theft system 94
Table of Contents
1

Seating and Safety Restraints 106
Seating 106
Safety restraints 110
Air bags 125
Child restraints 130
Driving 138
Starting 138
Brakes 142
Traction control/AdvanceTrac 145
Transmission operation 148
Vehicle loading 153
Trailer towing 154
Recreational towing 157
Roadside Emergencies 158
Hazard flasher switch 159
Fuses and relays 161
Changing tires 166
Jump starting 171
Wrecker towing 176
Customer Assistance 177
The dispute settlement board 180
Utilizing the mediation/arbitration 183
Getting assistance outside the U.S. and Canada 183
Ordering additional owner’s literature 184
Reporting safety defects (U.S. only) 186
Cleaning 187
Cleaning your vehicle 187
Underbody preservation 192
Table of Contents
2

Maintenance and Specifications 194
Hood 195
Engine compartment 196
Engine oil 197
Battery 200
Fuel information 210
Air filter(s) 224
Part numbers 230
Refill capacities 230
Lubricant specifications 232
Engine data 233
Vehicle dimensions 234
Accessories 237
Index 240
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2001 Ford Motor Company
Table of Contents
3

The following warning may be required by California law:
CALIFORNIA Proposition 65 Warning
WARNING: Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
CONGRATULATIONS
Congratulations on acquiring your new Mercury. Please take the time to
get well acquainted with your vehicle by reading this handbook. The
more you know and understand about your vehicle the greater the safety
and pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
In the United States: www.ford.com
In Canada: www.ford.ca
In Mexico: www.ford.com.mx
In Australia: www.ford.com.au
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant
available and therefore some of the items covered may not apply
to your particular vehicle. Furthermore, due to printing cycles it may
describe options before they are generally available.
Introduction
4

Remember to pass on the Owner’s Guide when reselling the
vehicle. It is an integral part of the vehicle.
Fuel pump shut-off switch In the event of an accident the
safety switch will automatically cut off the fuel supply to the
engine. The switch can also be activated through sudden vibration (e.g.
collision when parking). To reset the switch, refer to the Fuel pump
shut-off switch in the Roadside emergencies chapter.
SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury and prevent possible
damage to others, your vehicle and its equipment? In this guide, answers
to such questions are contained in comments highlighted by the warning
triangle symbol. These comments should be read and observed.
Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Introduction
5

Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
BREAKING-IN YOUR VEHICLE
There are no particular guidelines for breaking-in your vehicle. During
the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is
recommended to give the moving parts a chance to break in.
SPECIAL NOTICES
Emission warranty
The New Vehicle Limited Warranty includes Bumper-to-Bumper
Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L
Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible
for Emissions Defect and Emissions Performance Warranties. For a
detailed description of what is covered and what is not covered, refer to
the Warranty Guide that is provided to you along with your Owner’s
Guide.
Introduction
6

Special instructions
For your safety, your vehicle is fitted with sophisticated electronic
controls.
By operating other electronic equipment (e.g. mobile telephone
without exterior aerial) electromagnetic fields can occur which
can cause malfunctions of the vehicle electronics. Therefore you should
observe the instructions of the equipment manufacturers.
Please read the section Air bag in the Seating and safety
restraints chapter. Failure to follow the specific warnings and
instructions could result in personal injury.
Rear facing child or baby seats should NEVER be used in front
of a passenger side air bag.
MIDDLE EAST/NORTH AFRICA VEHICLE SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the ones that are described
in this Owner Guide; therefore, a supplement has been supplied that
complements this book. By referring to the pages in the provided
supplement, you can properly identify those features, recommendations
and specifications that are unique to your vehicle. Refer to this Owner
Guide for all other required information and warnings.
Introduction
7

These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert See Owner’s Guide
Fasten Safety Belt Air Bag-Front
Air Bag-Side Child Seat
Child Seat Installation
Warning
Child Seat Tether
Anchorage
Brake System Anti-Lock Brake System
Brake Fluid -
Non-Petroleum Based Traction Control
Master Lighting Switch Hazard Warning Flasher
Fog Lamps-Front Fuse Compartment
Fuel Pump Reset Windshield Wash/Wipe
Windshield
Defrost/Demist
Rear Window
Defrost/Demist
Power Windows
Front/Rear Power Window Lockout
Introduction
8

Vehicle Symbol Glossary
Child Safety Door
Lock/Unlock
Interior Luggage
Compartment Release
Symbol
Panic Alarm Engine Oil
Engine Coolant Engine Coolant
Temperature
Do Not Open When Hot Battery
Avoid Smoking, Flames,
or Sparks Battery Acid
Explosive Gas Fan Warning
Power Steering Fluid Maintain Correct Fluid
Level
MAX
MIN
Emission System Engine Air Filter
Passenger Compartment
Air Filter Jack
Check fuel cap Low tire warning
Introduction
9

WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works. If any light remains on after starting the vehicle, have
the respective system inspected immediately.
Standard instrument cluster
Optional instrument cluster
E
LOW
FUEL
CHECK
ENGINE
CHECK
FUEL
CAP
AIR
SUSP
OD
OFF
BRAKE
AIR
BAG
TEMP OIL
VOLTS FUEL
MPH km/h
10
20
30
40
50 60 70 80
90
10 0
11 0
12 0
20
40
60
80
100 120
140
160
180
200
HH
LC
FH
L
<FUEL FILL DOOR
TRAC
CNTL
0000000
0
000
+–
F
E
/
2
1
N
O
R
M
H
C
km/h
MPH
km
S
CHECK
ENGINE
TRAC
CNTL
CHECK
FUEL
CAP
SPEED CONTROL
P R N D 2 1
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
DISTANCE
TO EMPTY
TRIP
A
AVG FUEL
ECONOMY
TRIP
B
AVG
SPEED
km
MILES
/GAL
Instrument Cluster
10

Check engine
Illuminates briefly to ensure the
system is functional. If it comes on
after the engine is started, one of
the engine’s emission control
systems may be malfunctioning. The
light may illuminate without a driveability concern being noted and will
not require towing.
Light turns on solid:
Temporary malfunctions may cause your light to illuminate. Examples
are:
1. The vehicle has run out of fuel.
2. Poor fuel quality or water in the fuel.
3. The fuel cap may not have been properly installed and securely
tightened.
These temporary malfunctions can be corrected by filling the fuel tank
with high quality fuel of the recommended octane and/or properly
installing and securely tightening the fuel cap. After three driving cycles
without these or any other temporary malfunctions present, the light
should turn off. (A driving cycle consists of a cold engine startup
followed by mixed city/highway driving.) No additional vehicle service is
required.
If the light remains on, have your vehicle serviced at the first available
opportunity.
Light is blinking:
Engine misfire is occurring which could damage your catalytic converter.
You should drive in a moderate fashion (avoid heavy acceleration and
deceleration) and have your vehicle serviced at the first available
opportunity.
Under engine misfire conditions, excessive exhaust temperatures
could damage the catalytic converter, the fuel system, interior
floor coverings or other vehicle components, possibly causing a fire.
CHECK
ENGINE
Instrument Cluster
11

Check fuel cap
Illuminates when the fuel cap is not
installed correctly. Check the fuel
cap for proper installation. When
the fuel filler cap is properly
re-installed, the light(s) will turn off
after a period of normal driving. Continuing to operate the vehicle with
the check fuel cap light on, can activate the Service Engine Soon/Check
Engine warning light.
It may take a long period of time for the system to detect an
improperly installed fuel filler cap.
For more information, refer to Fuel filler cap in the Maintenance and
specifications chapter.
Brake system warning
•Standard instrument cluster
•Optional instrument cluster
Illuminates if the parking brake is
engaged. Also momentarily
illuminates at start up to ensure the
circuit is functional. If the brake
warning lamp does not illuminate at these times, or illuminates after
releasing the parking brake, seek service immediately. Refer to Brakes in
the Driving chapter for more information.
Anti-lock brake system (ABS) (If equipped)
Momentarily illuminates at start up
to ensure the circuit is functional. If
the light does not illuminate,
remains on or continues to flash, the
ABS needs to be serviced (refer to
Brakes in the Driving chapter for more information). With the ABS light
on, the ABS is disabled and normal braking is still functional.
CHECK
FUEL
CAP
!
BRAKE
P!
BRAKE
ABS
Instrument Cluster
12

Safety belt
Illuminates to remind you to fasten
your safety belts. For more
information, refer to the Seating
and safety restraints chapter.
Air bag readiness
Illuminates to confirm that the air
bags (front or side) are operational.
If the light fails to illuminate,
continues to flash or remains on,
have the system serviced immediately.
Charging system
Illuminates when the battery is not
charging properly.
Engine oil pressure (if equipped)
Illuminates when the oil pressure
falls below the normal range. Check
the oil level and add oil if needed.
Refer to Engine oil in the
Maintenance and specifications
chapter.
Engine coolant temperature (if equipped)
Illuminates when the engine coolant
temperature is high. Stop the
vehicle as soon as safely possible,
switch off the engine and let it cool.
Never remove the coolant
recovery cap while the
engine is running or hot.
AIR
BAG
Instrument Cluster
13

Traction ControlYactive (if equipped)
Illuminates when the Traction
Controlysystem is active. It will be
lit for a minimum of four seconds or
for the duration of the Traction
Controlyevent.
For more information, refer to the Driving chapter.
Air suspension (if equipped)
•Standard instrument cluster
•Optional instrument cluster
Illuminates when the air suspension
switch is turned OFF, the load limit
is exceeded or the air suspension
system requires servicing.
Low fuel (if equipped)
Illuminates when the fuel level in
the fuel tank is at, or near, empty
(refer to Fuel gauge in this chapter
for more information).
O/D off
•Standard instrument cluster
•Optional instrument cluster
Illuminates when the overdrive
function has been turned OFF using
the Transmission Control Switch
(TCS). If the light does not come on
or the light flashes steadily, have
your vehicle serviced as soon as
possible, damage to the transmission could occur.
TRAC
CNTL
AIR
SUSP
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
LOW
FUEL
O/D
OFF
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
Instrument Cluster
14

Turn signals
Illuminates when the turn signals or
the hazard lights are turned on. If
the lights stay on continuously or
flash faster, check for a burned-out
bulb.
High beams
Illuminates when the high beam
headlamps are turned on.
Message center indicator lights (if equipped)
Speed control
This light comes on when either the
SET/ACCEL or RESUME controls
are pressed. It turns off when the
speed control OFF control is pressed, the brake is applied or the ignition
is turned to the OFF position.
Door ajar
Illuminates when one of the doors is
not completely shut and the ignition
is turned to ON. With the ignition
ON, this light will flash six times (if
a door is open). With the ignition in
RUN position, a tone will sound for
one second (if a door is open).
Low washer fluid
Momentarily illuminates when the
ignition is turned to ON and will
stay on when the windshield washer
fluid is low.
SPEED CONTROL
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
Instrument Cluster
15

Trunk ajar
If the trunk is not completely
closed, this light comes on when
you turn the ignition to ON. With
the ignition ON, this light will flash
five times and sound a tone for one
second, then the light remains on (if
the trunk is open).
Safety belt warning chime
Sounds to remind you to fasten your safety belts.
BeltMinder chime
Sounds intermittently to remind you to fasten your safety belts.
Supplemental restraint system (SRS) warning chime
Sounds when a malfunction in the supplemental restraint system (front
or side airbags) has been detected. Have the supplemental restraint
system inspected immediately.
Headlamps on warning chime
Sounds when the headlamps or parking lamps are on, the key is removed
from the ignition and the driver’s door is opened.
Key-in-ignition warning chime
Sounds when the key is left in the ignition and the driver’s door is
opened.
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
Instrument Cluster
16

GAUGES
Standard instrument cluster gauges
Optional instrument cluster gauges
E
LOW
FUEL
TRAC
CNTL
CHECK
ENGINE
CHECK
FUEL
CAP
AIR
SUSP
OD
OFF
BRAKE
AIR
BAG
TEMP OIL
VOLTS FUEL
MPH km/h
10
20
30
40
50 60 70 80
90
10 0
11 0
12 0
20
40
60
80
100 120
140
160
180
200
HH
LC
FH
L
<FUEL FILL DOOR
0000000
0
000
+–
F
E
/
2
1
N
O
R
M
H
C
km/h
MPH
km
S
CHECK
ENGINE
TRAC
CNTL
CHECK
FUEL
CAP
SPEED CONTROL
P R N D 2 1
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
TRIP
A
TRIP
B
AVG
SPEED
km
MILES
/GAL
DISTANCE
TO EMPTY
AVG FUEL
ECONOMY
Instrument Cluster
17

Engine coolant temperature gauge
Indicates the temperature of the engine coolant. At normal operating
temperature, the needle remains within the normal area (the area
between the “H” and “C”). If it enters the red section, the engine is
overheating. Stop the vehicle as soon as safely possible, switch off the
ignition and let it cool. Refer to Engine coolant in the Maintenance
and specifications chapter.
Never remove the coolant reservoir cap while the engine is
running or hot. Steam and scalding liquid from a hot cooling
system can burn you badly.
•Standard instrument cluster
•Optional instrument cluster
This gauge indicates the temperature of the engine coolant, not the
coolant level. If the coolant is not at its proper level the gauge indication
will not be accurate. If the gauge enters the red section, the engine
coolant and Check Engine/Service Engine Soon indicators illuminate,
refer to What you should know about fail-safe cooling in the
Maintenance and specifications chapter.
TEMP
H
C
N
O
R
M
H
C
Instrument Cluster
18

Engine oil pressure gauge (if equipped)
Indicates engine oil pressure. At
normal operating temperature, the
needle will be in the normal range
(the area between the “L” and “H”);
if the needle goes below the normal
range, stop the vehicle as soon as
safely possible and switch off the
engine immediately. Check the oil
level. Add oil if needed (refer to
Engine oil in the Maintenance
and specifications chapter). If the
oil level is correct, have your vehicle checked at your dealership or by a
qualified technician.
Battery voltage gauge (if equipped)
Indicates battery voltage. If the
pointer moves and stays outside the
normal operating range (as
indicated), have the vehicle’s
electrical system checked as soon as
possible.
OIL
H
L
VOLTS
H
L
Instrument Cluster
19

Fuel gauge
Displays approximately how much fuel is in the fuel tank. The fuel gauge
may vary slightly when the vehicle is in motion or on a grade.
When refueling the vehicle from empty indication, the amount of fuel
that can be added will be less than the advertised capacity due to the
reserve fuel.
•Standard instrument cluster
•Optional instrument cluster
A minimum of four gallons must be
added or removed from the fuel
tank in order for the gauge to
instantaneously update. If less than
four gallons is added, the gauge will
take between five to ten minutes to
update.
E
FUEL
F
F
E
/
2
1
Instrument Cluster
20