Mercury Grand Marquis 2002 User manual

Introduction 4
Congratulations 4
Safety and environment protection 5
Symbol glossary 8
Instrument Cluster 10
Warning and control lights 10
Gauges 17
Entertainment Systems 23
AM/FM stereo cassette 23
AM/FM stereo with CD 29
AM/FM stereo cassette (CD changer compatible) 35
CD changer 45
Climate Controls 50
Manual heating and air conditioning 50
Electronic automatic temperature control 53
Lights 59
Headlamps 59
Bulb replacement 62
Driver Controls 68
Steering wheel adjustment 69
Power windows 70
Mirrors 72
Message center 84
Locks and Security 92
Keys 92
Locks 92
Anti-theft system 94
Table of Contents
1

Seating and Safety Restraints 106
Seating 106
Safety restraints 110
Air bags 125
Child restraints 130
Driving 138
Starting 138
Brakes 142
Traction control/AdvanceTrac 145
Transmission operation 148
Vehicle loading 153
Trailer towing 154
Recreational towing 157
Roadside Emergencies 158
Hazard flasher switch 159
Fuses and relays 161
Changing tires 166
Jump starting 171
Wrecker towing 176
Customer Assistance 177
The dispute settlement board 180
Utilizing the mediation/arbitration 183
Getting assistance outside the U.S. and Canada 183
Ordering additional owner’s literature 184
Reporting safety defects (U.S. only) 186
Cleaning 187
Cleaning your vehicle 187
Underbody preservation 192
Table of Contents
2

Maintenance and Specifications 194
Hood 195
Engine compartment 196
Engine oil 197
Battery 200
Fuel information 210
Air filter(s) 224
Part numbers 230
Refill capacities 230
Lubricant specifications 232
Engine data 233
Vehicle dimensions 234
Accessories 237
Index 240
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2001 Ford Motor Company
Table of Contents
3

The following warning may be required by California law:
CALIFORNIA Proposition 65 Warning
WARNING: Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
CONGRATULATIONS
Congratulations on acquiring your new Mercury. Please take the time to
get well acquainted with your vehicle by reading this handbook. The
more you know and understand about your vehicle the greater the safety
and pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
In the United States: www.ford.com
In Canada: www.ford.ca
In Mexico: www.ford.com.mx
In Australia: www.ford.com.au
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant
available and therefore some of the items covered may not apply
to your particular vehicle. Furthermore, due to printing cycles it may
describe options before they are generally available.
Introduction
4

Remember to pass on the Owner’s Guide when reselling the
vehicle. It is an integral part of the vehicle.
Fuel pump shut-off switch In the event of an accident the
safety switch will automatically cut off the fuel supply to the
engine. The switch can also be activated through sudden vibration (e.g.
collision when parking). To reset the switch, refer to the Fuel pump
shut-off switch in the Roadside emergencies chapter.
SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury and prevent possible
damage to others, your vehicle and its equipment? In this guide, answers
to such questions are contained in comments highlighted by the warning
triangle symbol. These comments should be read and observed.
Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Introduction
5

Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
BREAKING-IN YOUR VEHICLE
There are no particular guidelines for breaking-in your vehicle. During
the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is
recommended to give the moving parts a chance to break in.
SPECIAL NOTICES
Emission warranty
The New Vehicle Limited Warranty includes Bumper-to-Bumper
Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L
Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible
for Emissions Defect and Emissions Performance Warranties. For a
detailed description of what is covered and what is not covered, refer to
the Warranty Guide that is provided to you along with your Owner’s
Guide.
Introduction
6

Special instructions
For your safety, your vehicle is fitted with sophisticated electronic
controls.
By operating other electronic equipment (e.g. mobile telephone
without exterior aerial) electromagnetic fields can occur which
can cause malfunctions of the vehicle electronics. Therefore you should
observe the instructions of the equipment manufacturers.
Please read the section Air bag in the Seating and safety
restraints chapter. Failure to follow the specific warnings and
instructions could result in personal injury.
Rear facing child or baby seats should NEVER be used in front
of a passenger side air bag.
MIDDLE EAST/NORTH AFRICA VEHICLE SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the ones that are described
in this Owner Guide; therefore, a supplement has been supplied that
complements this book. By referring to the pages in the provided
supplement, you can properly identify those features, recommendations
and specifications that are unique to your vehicle. Refer to this Owner
Guide for all other required information and warnings.
Introduction
7

These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert See Owner’s Guide
Fasten Safety Belt Air Bag-Front
Air Bag-Side Child Seat
Child Seat Installation
Warning
Child Seat Tether
Anchorage
Brake System Anti-Lock Brake System
Brake Fluid -
Non-Petroleum Based Traction Control
Master Lighting Switch Hazard Warning Flasher
Fog Lamps-Front Fuse Compartment
Fuel Pump Reset Windshield Wash/Wipe
Windshield
Defrost/Demist
Rear Window
Defrost/Demist
Power Windows
Front/Rear Power Window Lockout
Introduction
8

Vehicle Symbol Glossary
Child Safety Door
Lock/Unlock
Interior Luggage
Compartment Release
Symbol
Panic Alarm Engine Oil
Engine Coolant Engine Coolant
Temperature
Do Not Open When Hot Battery
Avoid Smoking, Flames,
or Sparks Battery Acid
Explosive Gas Fan Warning
Power Steering Fluid Maintain Correct Fluid
Level
MAX
MIN
Emission System Engine Air Filter
Passenger Compartment
Air Filter Jack
Check fuel cap Low tire warning
Introduction
9

WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works. If any light remains on after starting the vehicle, have
the respective system inspected immediately.
Standard instrument cluster
Optional instrument cluster
E
LOW
FUEL
CHECK
ENGINE
CHECK
FUEL
CAP
AIR
SUSP
OD
OFF
BRAKE
AIR
BAG
TEMP OIL
VOLTS FUEL
MPH km/h
10
20
30
40
50 60 70 80
90
10 0
11 0
12 0
20
40
60
80
100 120
140
160
180
200
HH
LC
FH
L
<FUEL FILL DOOR
TRAC
CNTL
0000000
0
000
+–
F
E
/
2
1
N
O
R
M
H
C
km/h
MPH
km
S
CHECK
ENGINE
TRAC
CNTL
CHECK
FUEL
CAP
SPEED CONTROL
P R N D 2 1
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
DISTANCE
TO EMPTY
TRIP
A
AVG FUEL
ECONOMY
TRIP
B
AVG
SPEED
km
MILES
/GAL
Instrument Cluster
10