Microtel Series 500 User manual

Microtel Series 500 Dialer
Automatic Dialer
Installation and Operation Manual
February 14, 1992
P/N 312248 Rev. B
APRIL 1, 1997
Proprietary Notice: This document and the subject matter hereto are the
property of MICROTEL, Inc. and shall not be reproduced or copied or
used for the purpose of manufacturing or sale of apparatus, except by
written permission of MICROTEL, Inc.
MICROTEL
206 West Judge Perez Drive
Chalmette, Louisiana 70043
Ph: 504.276.0571
Fax: [phone]
http://www.Microtel-Inc.Com
e-mail: [email protected]

**********************************IMPORTANT******************************
When any new version of software is installed, you must initialize System, Phone, and
I/O Default Data in order to prevent unpredictable results, even if after installation the
system appears to be operating correctly.
Refer to sections III.E INITIALIZING THE SYSTEM and III.F I/O OPTION CARD
INSTALLATION of this manual, or perform the following procedure in order to correctly
reinitialize the dialer.
When in the main System Status Screen, press the SEQUENCE key to enter the Dialer
Test and Setup Screen. Cursor to the SYSTEM DATA field in the initialize Default Data
column, and press the SELECT key.
After the System Date has been initialized, move the cursor to the PHONE and I/O
DATA field and press the SELECT key.
After the PHONE and I/O DATA has been initialized, the I/O cards must be reinitialized.
Move to the Select I/O Cards field and press Select to enter the Select Device Type
Screen. Using the PREVIOUS and NEXT keys, move the highlighted cursor to each
card slot position and use the SELECT key to toggle the entry to the physical card type
which occupies that slot. After selecting the proper card type for any card position,
highlight and SELECT the INITIALIZE field to setup the system’s memory for that type
of card. When the inventory of I/O Option Cards is correct, move the highlighted cursor
to the EXIT field and press the SELECT key.
Finally, when in the Dialer Test and Setup Screen move the highlighted cursor to the
EXIT field and press the SELECT key to return to the main System Status Screen.
The System Setup, Calendar, Power, Telephone List and Directory, and individual I/O
channels must now be programmed as desired for the application. Follow the
instructions in the relevant sections of this manual in order to complete the
programming of the dialer.

i
MCS-500 INSTALLATION AND OPERATION MANUAL
Table of Contents
Addendum - Rev. B Software Release 2.11 - July 8, 1993................................................................. 1
Addendum - Rev. V Software Release 2.05 - June 26, 1992.............................................................. 2
Software Release Information............................................................................................................ 3
Applicable Hardware.......................................................................................................................... 3
I. Introduction.............................................................................................................................. 4
I.A. General Information and Theory of Operation.............................................................. 4
II. Unpacking and Initial Equipment Inspection.............................................................................5
II.A. System Description and Familiarization - Chassis Cards ............................................. 5
II.A.1. LCD Panel and Keyboard......................................................................... 6
II.A.2. System Bus Assembly.............................................................................. 6
II.A.3. Power Supply Card................................................................................... 6
II.A.4. System Battery......................................................................................... 6
II.A.5. CPU Card................................................................................................. 7
II.A.6. Telephone Interface Card......................................................................... 7
II.A.7. I/O Bus Assembly..................................................................................... 7
II.A.8. Adaptive Differential Pulse Code Modulation Card................................... 7
II.A.9. Real Voice Memory Card.......................................................................... 8
II.B. System Description and Familiarization - Option Cards............................................... 8
II.B.1. Digital Input Card...................................................................................... 8
II.B.2. Analog Input Card..................................................................................... 8
II.B.3. Digital Output Card................................................................................... 8
II.B.4. Printer Output Card................................................................................... 9
III. Installation............................................................................................................................... 10
III.A. Physical System Installation...................................................................................... 10
III.B. Battery Installation...................................................................................................... 10
III.B.1. System Battery....................................................................................... 10
III.B.2. CPU and Real Voice Memory Lithium Cells........................................... 11
III.C. Electrical Power Installation....................................................................................... 11
III.C.1. Electrical Power Connection................................................................... 11
III.C.2. System Fuse........................................................................................... 12
III.D. Telephone Line Installation........................................................................................ 12
III.E. Initializing the System................................................................................................ 13
III.E.1. Accessing the Dialer Test and Setup Screen......................................... 13
III.E.2. Test and Initialization Sequences........................................................... 13

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III.F. I/O Option Card Installation........................................................................................ 14
III.F.1. Setting the I/O Option Card Configuration.............................................. 14
III.F.2. 8 Channel Digital Input Card.................................................................. 15
III.F.3. 4 Channel Analog Input Card................................................................. 16
III.F.4. 4 Channel Digital Output Card............................................................... 17
III.F.5. Printer Output Card................................................................................ 17
IV. Programming the System....................................................................................................... 18
IV.A. Keyboard and LCD Panel Operation - System Navigation........................................ 18
IV.B. Real Voice Speech Programming.............................................................................. 18
IV.C. System Level Programming....................................................................................... 19
IV.C.1. System ID Text....................................................................................... 19
IV.C.2. System ID Message............................................................................... 20
IV.C.3. System Snooze Period........................................................................... 20
IV.C.4 Call Spacing........................................................................................... 20
IV.C.5. Call-At...List............................................................................................ 20
IV.C.6. Access Code Number............................................................................ 21
IV.C.7. Repeats (Message Repetitions)............................................................. 21
IV.C.8 Dial Mode............................................................................................... 21
IV.C.9. Ring Count.............................................................................................. 21
IV.C.10. Calendar................................................................................................. 21
IV.C.11. Power Failure Channel........................................................................... 22
IV.C.11.a. Power Failure Channel ID Text.............................................................. 23
IV.C.11.b. Power Failure Channel ID Message...................................................... 23
IV.C.11.c. Calling Mode.......................................................................................... 23
IV.C.11.d. Return to Normal Reaction.................................................................... 24
IV.C.11.e. Telephone Number List......................................................................... 24
IV.C.11.f. Channel Delay....................................................................................... 24
IV.C.11.g. Channel State........................................................................................ 24
IV.C.11.h. Channel Latch Attribute......................................................................... 24
IV.C.11.i. Channel Alarm Condition....................................................................... 25
IV.C.11.j. Power Failure Channel Specific Snooze Period..................................... 25
IV.C.11.k. Power Failure Channel Time in Alarm Accumulator............................... 25
IV.C.11.l. Power Failure Channel Total Time in Alarm Accumulator...................... 25
IV.C.11.m. Power Failure Channel Totalizer............................................................ 25
IV.C.11.n. EXIT....................................................................................................... 25
IV.C.12. Telephone Numbers and Lists................................................................ 26
IV.C.12.a. Background on Directories and Lists...................................................... 26
IV.C.12.b. Programming Directory Entries.............................................................. 27
IV.C.12.c. To Enter Directory Telephone Numbers Into Lists................................. 28

iii
IV.C.12.d. Establishing a Telephone List Start Position.......................................... 28
IV.C.13. Real Time Clock..................................................................................... 29
IV.D. I/O Option Card Programming................................................................................... 29
IV.D.1. Digital Input Channel Programming........................................................ 29
IV.D.1.a. Digital Input Channel ID Text Label......................................................... 29
IV.D.1.b. Digital Input Channel ID Message........................................................... 30
IV.D.1.c. Calling Mode........................................................................................... 30
IV.D.1.d. Return to Normal Reaction...................................................................... 31
IV.D.1.e. Telephone Numbers List......................................................................... 31
IV.D.1.f. Channel Delay........................................................................................ 31
IV.D.1.g. Channel State......................................................................................... 31
IV.D.1.h. Channel Latch Attribute........................................................................... 31
IV.D.1.i. Channel Alarm Condition........................................................................ 32
IV.D.1.j. Digital Input Snooze Period..................................................................... 32
IV.D.1.k. Input Channel Time-in-Alarm Accumulator.............................................. 32
IV.D.1.l. Input Channel Total Time-in Alarm Accumulator..................................... 32
IV.D.1.m. Input Channel Totalizer........................................................................... 32
IV.D.1.n. EXIT....................................................................................................... 32
IV.D.2. Analog Input Channel Programming....................................................... 32
IV.D.2.a. Analog Input Channel ID Text Label........................................................ 33
IV.D.2.b. Analog Input Channel ID Voice Message................................................. 34
IV.D.2.c. Calling Mode........................................................................................... 34
IV.D.2.d. Return to Normal Reaction...................................................................... 34
IV.D.2.e. Telephone Numbers List......................................................................... 35
IV.D.2.f. Analog Input Channel Condition.............................................................. 35
IV.D.2.g. Analog Input Channel Reading................................................................ 35
IV.D.2.h. Analog Input Channel Units..................................................................... 35
IV.D.2.i. Analog Input Channel Scaling - Zero and Span....................................... 35
IV.D.2.j. Analog Input Channel Setpoints - High and Low...................................... 36
IV.D.2.k. Analog Input Channel Delay.................................................................... 36
IV.D.2.l. Decimal Point Setting.............................................................................. 36
IV.D.2.m. Analog Input Channel Specific Snooze Period........................................ 36
IV.D.2.n. EXIT....................................................................................................... 36
IV.D.3. Digital Output Channel Programming...................................................... 36
IV.D.3.a. Digital Output Channel ID Text Label...................................................... 37
IV.D.3.b. Digital Output Channel ID Voice Message............................................... 37
IV.D.3.c. Digital Output Channel Condition............................................................ 38
IV.D.3.d. Digital Output Channel Mode.................................................................. 38
IV.D.3.e. Digital Output Channel Delay................................................................. 38
IV.D.3.f. EXIT....................................................................................................... 38

iv
IV.D.4. Printer Output Card Programming........................................................... 38
IV.D.4.a. Printer Output Enable.............................................................................. 39
IV.D.4.b. Printer Output Reset............................................................................... 39
IV.D.4.c. Printer Output Form Feed....................................................................... 39
IV.D.4.d. Printer Output System Setup Information................................................ 39
IV.D.4.e. Printer Output Test.................................................................................. 39
V. Local System Operation......................................................................................................... 40
V.A. Viewing System Screens........................................................................................... 40
V.A.1. Viewing System Screens......................................................................... 40
V.A.2. Digital Input Card.................................................................................... 40
V.A.3. Analog Card............................................................................................ 41
V.A.4. Digital Output Card................................................................................. 41
V.B. Putting the System into the Active or Run Mode........................................................ 42
V.C. Putting the System into the Inactive or Halt Mode...................................................... 42
V.D. When an Alarm Occurs.............................................................................................. 42
V.E. When a Call is Placed to the System......................................................................... 44
VI. Remote System Operation..................................................................................................... 45
VI.A. System Level Programming....................................................................................... 45
VI.B. Digital Input Channel Programming........................................................................... 45
VI.C. Analog Input Channel Programming.......................................................................... 46
VI.D. Digital Output Channel Programming......................................................................... 46
VI.E. Intercom Functions.................................................................................................... 46
VI.F. Voice Mail Message Entry, Access, and Delivery....................................................... 47
VI.G. Telephone Number List Management Functions........................................................ 47
VI.H. Directory Number Management Functions................................................................. 47
VII. System Maintenance............................................................................................................. 48
VII.A. Adjusting System Amplitude Levels........................................................................... 48
VII.B. System Battery........................................................................................................... 48
VII.C. RV Memory Battery.................................................................................................... 48
VII.D. CPU Clock Battery...................................................................................................... 49
VII.E. I/O Expansion.............................................................................................................. 49
VII.F Customer Service........................................................................................................…..49
Appendices....................................................................................................................................... 50
Physical Installation Diagram................................................................................................... 52
Electrical Installation Diagram.................................................................................................. 54
Screen Navigation Diagram.....................................…………..............................................……56
Remote Operation Procedure Flowchart................................................................................. 57

v
Analog Channel Setup and Calibration Example.................................................................... 60
Installation Checklist............................................................................................................... 61
Directory Telephone Number Worksheet................................................................................ 62
Telephone List Worksheet...................................................................................................... 64

1
Addendum to the MCS 500 Automatic Dialer Operation Manual, Rev. B
Software Release 2.11
July 8, 1993
Additional Feature PROGRAMMABLE START MODE
Some applications desire that the dialer powers up in an active calling mode. A
Start MODE field has been added to the System Setup screen which allows the
user to program the dialer to enter either a half or run state upon power up. This
selection is made by entering the System Setup screen and toggling the Start
MODE field between the HALT and RUN choices.
Operational ChangeLATCHED ALARM VOICE MESSAGE
The alarm voice message now reports the state of an alarm channel, instead of
the current state, until the alarm has been acknowledged. So, if an alarm
occurred on a channel programmed to Latch, and then the channel returned to
normal, the voice message will report that channel is in alarm until the alarm is
acknowledged.

2
Addendum to the MCS 500 Automatic Dialer Operation Manual, Rev. V.
Software Release 2.05
June 26, 1992
Additional Feature USE OF THE # AND * KEYS AS TELEPHONE NUMBERS
Some Dialer applications involve paging systems which frequently use some of
the non-digit telephone tone keys. For programming telephone numbers which
must contain the # and * keys into directory positions use the following
procedures:
1. To enter the # character into a telephone number use the magenta key
(pink).
2. To enter the * character into a telephone number use the cyan key (blue).
3. To enter a 2 second pause into the telephone numbers use the SP key
(also named RUN).
Additional Feature AUTOMATIC ACKNOWLEDGMENT OF ALARMS
Some applications desire that the dialer place telephone calls, and automatically
enter the snooze period, as if a call had been acknowledged. A field has been
added to the telephone number directory programming which allows the user to
designate a telephone number as an Automatic Acknowledged telephone
number. This selection is made by toggling the acknowledge field between the
“Required” and “Automatic” choices. When the system encounters and dials a
number designated as Automatic Acknowledge, the number will be dialed and
the call will be completed. The system will then acknowledge all existing alarms,
and enter the snooze period for the programmed duration.
Clarification PARALLEL PRINTER OPTION
The figure on page 14 of the manual illustrates the position of the DB-25 Printer
Port. Although the figure uses the work “Serial” to identify the location of the DB-
25 Serial type port, the system requires the use of a parallel printer.
MICROTEL,INC recommends the use of Epson parallel printers with the use of
the MCS 500 Printer Option Card.

3
Software Release Information
This manual pertains to the MCS 500 dialer, with the following software releases:
CPU Card ROM1 M500 2.xx 2/28/92*
Voice Memory Card ROM1 500VOC1.M03 12/20/91
Voice Memory Card ROM2 500VOC2.M03 13/10/91
To view the software release date on the memory devices in the Dialer, depress the
SEQUENCE key and choose the Sequence function entitled VERSION.
*Dates may be different depending upon actual engineering release and software
maintenance activities. What is important is that the version number of the manual,
M500 2.xx (where xx=00 to 99) correlates to the version number of the software in the
unit, as it is viewed using the SEQUENCE VERSION key entries.
Applicable Hardware
This manual pertains to the MCS 500 Automatic Dialer containing a CPU card assembly
part number 734293. This circuit board assembly contains the necessary Flash
memory and SRAM capacity to support the software and user features in software
release 2.xx and beyond. A Read Only Memory (ROM or Program Memory) is also
included on the CPU card, containing the software release version 2.xx.