On-Hold Plus OHP-5000 User manual

User Manual
Before using this unit, please read these operating instructions carefully.
Afterwards, keep them handy for future reference.
OHP 5000 User Manual Cover v.3 9/03
OHP 5000
On-Hold Audio Player/Recorder
CD Autoload System
FLASH MEMORY
DIGITAL
On-Hold Plus and MessageStudio are registered trademarks of IntelliTouch Communications. ©2000 IntelliTouch Communications. All rights reserved.
No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of IntelliTouch Communications.
800-839-7277
www.intellitouch.com

OHP 5000 User Manual
1
Supplied Accessories
OHP 5000 Features
Connector Cable AC Adapter HoldTracks™
Audio CD
Digital flash memory - design retains music/message content even during power
loss...unit ships with preloaded audio.
Integrated CD mechanism
- quickly and easily record high quality audio. CD media is
easy and inexpensive to duplicate and distribute.
CD Autoload - drop in a CD with a single track, close the lid, and the unit
automatically records the content.
Multi-Track Programmable - drop in a multi-track CD and choose which tracks and
in what order to record.
LCD Control Panel - displays program length, time remaining in unit's memory, and
unit's status.
Trigger switch - unit can be triggered to start program content from the beginning
with an external trigger switch.
HoldTracks Audio CD - choose new, royalty-free music from a prerecorded audio CD
featuring a variety of music styles.
MessageStudio Software Compatible - works with award-winning
MessageStudio software (available separately) which allows user to create new on-
hold audio content on a PC and record directly into OHP 5000's digital memory.
External Recording Capability - audio input allows user to record from any
external audio source.
Built-In Monitor Speaker - allows user to monitor sound with the flip of a switch.
Wall Mountable - unit can be mounted, played, and recorded in a vertical position.
3-year warranty
OHP 5000 User Manual
10
Notes:
Light Contemporary
Classical
Bright Jazz
Easy Country

OHP 5000 User Manual
9
OHP 5000 User Manual
2
Set-up
Plug AC adapter into wall outlet.
Plug AC adapter cable into jack marked "DC12V".
Plug "Connector Cable" to "AUDIO OUT" jack.
Plug other end of "Connector Cable" into phone system's music-on-hold
(moh) input jack. NOTE: If the jack cannot be located, contact phone
vendor for information.
Connection to Standard Analog or KSU-less Phones
For connection to standard analog or KSU-less phones, an MOH 500i
analog adapter module card is required.
The MOH 500i module card connects internally to the OHP 5000 and
provides music-on-hold capability to standard analog and KSU-less
phones. The MOH 500i interconnection cables are accessed by removing
the steel plate on the rear panel.
For specific connection information, please see instructions included with
the MOH 500i.
TRIGGER
12V DC
POWER
ON
OFF
AUX IN AUDIO OUTVOLUME
music-on-hold
input
PBX or Key
System
1
2
3
4
Connection to PBX or KEY phone systems
FCC Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. The unit
may malfunction when there is radio interference appeared on the power line/signal line. The unit will revert to normal operation when the
interference stops. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this
equipment.
Precautions
Safety
As the laser beam used in this compact disc player is harmful to the eyes, do not attempt to disassemble the casing. Refer servicing to
qualified personnel only. Do not put any foreign objects in the safety slot inside the disc compartment. If you do so, the laser beam may
come out when the lid is opened. Do not put any foreign objects in the DC IN 6V (external power input) jack. Should any solid objects or
liquid fall into the unit, disconnect the power supply and have the unit checked by qualified personnel before operating it any further.
Operation
Since the CD system offers a wide dynamic range, the peaks of the high level inputs are recorded with high fidelity, and the noise level is very
low. Do not turn up the volume while listening to a part of the disc with no audio signals or very low level inputs. If you do so, the speakers
may be damaged when the peak level of the sound is played. The lens on the disc table should be kept clean. Do not touch the lens or poke
at it. If you do so, the lens may be damaged and the unit will not operate properly.
Installation
Never install the unit where it would be subjected to:
- heat sources such as radiators or air ducts.
- direct sunlight.
- excessive dust.
- moisture or rain.
- mechanical vibration or shock.
- unleveled surface.
• When the unit is used with an AC power adapter, do not wrap the unit in a cloth, blanket, etc. If you do so, the temperature inside and
outside the unit may rise considerably, resulting in malfunctioning of the unit or serious accidents.
• If the unit is brought directly from a cold to a warm location, or is placed in a very damp room, moisture may condense on the lens inside
the unit. Should this occur, the unit will not operate. In this case, remove the disc and leave the unit in a warm place for several hours until
the moisture evaporates.
• For the unit to operate at its best, it should not be subjected to temperatures below 5˚C (41˚F) or above 35˚C (95˚F).
Warnings
• Before operating the unit, please read this manual thoroughly and retain it for future reference.
• To prevent fire or shock hazard, do not expose the unit to rain or moisture. To avoid electrical shock, do not open the cabinet. Refer
servicing to qualified personnel only.
• The use of optical instruments with this product will increase eye hazard.
Care & Maintenance
Cleaning -- Do not use volatile chemicals on this unit. Clean by lightly wiping with a soft cloth.
Cleaning the CD -- If the CD skips or will not play, the disc may need to be cleaned. Before playing, wipe the disc from the center out with a
cleaning cloth. After recording CD into memory, store the CD in its sleeve.
Handling the Disc -- Only touch the CD on the edges to avoid fingerprints on its surface.
CD Player Lens -- Do not touch the CD lens with your finger or any other material. If there is dust on the lens, blow lightly or use a camera
lens blower brush.
Information
Your purchase includes a perpetual license for unlimited use, on a single telephone system, of the
music content provided with this system, as well as the content which was recorded into the
playback unit at the factory.
NO ADDITIONAL ROYALTIES ARE DUE TO ON-HOLD PLUS OR ANY OTHER THIRD-PARTY MUSIC
LICENSING AGENCY.
For complete copy of the licensing agreement go to www.intellitouch.com/music_license.html
Royalty Free Music Content License

displayed when audio is
being recorded to memory
Record Mode Indicator
displayed when unit
is playing
Playback Indicator
displays available
recording time during
programming
Memory Available
plays the selected
audio track
PREVIEW
navigates forward and backward
through tracks on the CD
TRACK SEARCH
used to inmate recording
from multi-track CD
RECORD
designates the current
track for recording
SELECT
turns speaker on/off
SPEAKER
allows selection between 8
or 600 ohm output
IMPEDANCE
remove door to add memory modules
for additional recording time
MEMORY EXPANSION
ACCESS PANEL
displays CD track length
or running time when in
"play" mode
Track Indicator
displayed when a track
is selected for recording
Track Select Indicator
displays CD track
number during
programming
Track Number
LCD Display
Player Controls
38
Controls & Functions
OHP 5000 User ManualOHP 5000 User Manual
Warranty
Limited Warranty
On-Hold Plus warrants this product to be free from manufacturing defects in material
and workmanship under normal use and conditions for a period of 3 years from date of
original purchase in the United States.
Should service be necessary under this warranty for any reason due to manufacturing
defect during this 3-year period from date of original purchase, On-Hold Plus will either
repair the unit or replace it with a reconditioned unit at no charge.
You may return the unit to On-Hold Plus at the address listed below.
• Pack the unit in a well-padded, heavy, corrugated box.
• Enclose proof of purchase.
• Enclose your check or money order payable to On-Hold Plus in the amount of $10.00
to cover shipping and handling costs.
• Ship the unit prepaid via UPS or parcel post (insured).
Note: This warranty is void if the product is:
(a) Damaged through negligence, misuse, abuse, or accident.
(b) Modified in any way.
(c) Damaged because it is improperly connected to the equipment of other
manufacturers.
This warranty does not cover:
(a) Damage to equipment not properly connected to the product.
(b) Costs incurred in the shipping of the product to On-Hold Plus.
(c) Damage or improper operation of unit caused by customer abuse, misuse, negligence,
or failure to follow operating instructions provided with the product.
(d) Ordinary adjustments to the product which can be performed by customer as
outlined in the owner's manual.
(e) Damage to compact discs.
THIS WARRANTY IS NON-TRANSFERABLE AND APPLIES ONLY TO THE ORIGINAL
PURCHASER AND DOES NOT EXTEND TO SUBSEQUENT OWNERS OF THE PRODUCT. ANY
APPLICABLE IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY
ARE LIMITED IN DURATION TO A PERIOD OF THE EXPRESS WARRANTY AS PROVIDED
HEREIN BEGINNING WITH THE DATE OF ORIGINAL PURCHASE AT RETAIL AND NO
WARRANTIES, WHETHER EXPRESS OR IMPLIED, SHALL APPLY TO THIS PRODUCT
THEREAFTER. On-Hold Plus MAKES NO WARRANTY AS TO THE FITNESS OF THE PRODUCT
FOR ANY PARTICULAR PURPOSE OR USE.
UNDER NO CIRCUMSTANCES SHALL On-Hold Plus BE LIABLE FOR ANY LOSS, DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE USE OF THIS PRODUCT.
THIS WARRANTY IS VALID ONLY IN THE UNITED STATES OF AMERICA. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS. HOWEVER, YOU MAY HAVE OTHER RIGHTS WHICH
MAY VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW LIMITATION ON
IMPLIED WARRANTIES OR EXCLUSION OF CONSEQUENTIAL DAMAGE. THEREFORE THESE
RESTRICTIONS MAY NOT APPLY TO YOU.

74
Operation
Playback
Playing Audio Stored in Memory
By default, the unit is always in "playback" mode. When unit is playing,
the LCD will display a running time and the segments on the speaker icon
will move.
Playback After Power Loss
If power to the unit is lost, the unit will resume playback as soon as power
is reapplied. The unit retains its recorded content after power loss.
Recording
Recording Single-Track CDs
1. Open cover
2. Insert CD
3. Close cover
OPERATION – Once cover is closed, the unit will automatically begin
recording the content of the track into the unit’s digital memory. During
the recording process, the contents of what is being recorded to memory
will be heard through the speaker. Unit automatically switches over to
"playback" mode when recording is complete.
Recording Multi-Track CDs
1. Open cover
2. Insert CD
3. Close cover
4. Use the "track search" buttons to navigate to the desired track.
5. Press the SELECT button (to deselect a track, press SELECT button again)
6. Repeat steps 4 and 5 until you have selected all desired tracks or have
used the unit’s available memory.
7. Press the REC button to begin recording.
OPERATION – Once "record" button is pressed, the unit will begin
recording the selected tracks into the unit’s digital memory. During the
recording process, the audio being recorded to memory will be heard
through the speaker. Unit automatically switches over to "playback" mode
when recording is complete.
Previewing a track on a CD
1. Use buttons to navigate to a track
2. Press "PREVIEW" button to start preview
3. Press "PREVIEW" button again to stop preview
OHP 5000 User ManualOHP 5000 User Manual
HoldTracks Audio CD
Light Contemporary
Classical
Bright Jazz
Easy Country
Restoring or Updating Player's Original Audio Content
Included with your OHP 5000 unit is a multi-track audio CD
with a choice of
eight different styles. By using this
audio CD you can change or restore the original
audio that came prerecorded with the unit. Each
track is approximately 7 minutes and 30 seconds
in length.
Music Choices
1. Light Contemporary (originally recorded in player)
2. Classical
3. Bright Jazz
4. Easy Country
5. Corporate
6. Soft Jazz
7. Acoustic Piano
8. Holiday
Recording from the HoldTracks™ Audio CD
1. Open cover
2. Insert CD
3. Close cover
4. Use the "track search" buttons to navigate to the desired track.
5. Press the SELECT button (to deselect a track, press SELECT button again)
6. Repeat steps 4 and 5 until you have selected all desired tracks or have
used the unit’s available memory.
7. Press the REC button to begin recording.
OPERATION – Once "record" button is pressed, the unit will begin
recording the selected tracks into the unit’s digital memory. During the
recording process, the audio being recorded to memory will be heard
through the speaker. Unit automatically switches over to "playback"
mode when recording is complete.

56
OHP 5000 User ManualOHP 5000 User Manual
Operation (cont'd)
Settings
External Recording
1. Insert 3.5 mini plug into the jack marked AUX IN.
2. Press the REC button to begin recording.
3. Begin playback of your external source.
4. When finished, press REC button again to stop recording.
OPERATION -- Once REC button is pressed, the unit will begin
recording the content of external source audio into the unit's digital
memory. During the recording process, the audio being recorded to
memory will be heard through the speaker.
NOTE: You will not be able to record audio from the CD autoloader
with the cable plugged into the AUX IN jack.
Impedance Switch
Location -- under cover, right side of unit below SPEAKER switch
Operation -- Most telephone systems prefer an 8 ohm output. If
you are working with an older phone system, the 600 ohm setting
may be preferable.
Speaker Switch
Location -- under cover, right side of unit above IMPEDANCE switch
Operation -- turn to "ON" position to listen to program playing from
digital memory. Audio being recorded plays through speaker, regardless
of speaker switch position. Speaker switch position has no effect on
AUDIO OUT playback.
Volume Control
Location -- rear panel
Operation -- controls output level of AUDIO OUT jack. To adjust, turn
control knob clockwise to increase volume. Set proper volume level by
calling in from a phone close to the unit (or cell phone) and having your
call placed on hold.
Power Switch
Location -- rear panel
Operation -- turns power on or off. When power is on, LCD is illuminated.
Other Functions
Remote Trigger
Location -- rear panel
Connection -- 2.5 mm mini jack
Operation -- by connecting a momentary switch to this jack, the
unit will play audio content from memory when triggered.
Content will play through once and then reset, ready for next
trigger sequence.
Auxiliary In
Location -- rear panel next to TRIGGER jack
Connection -- 3.5 mm mini jack
Operation -- connect audio cable from the LINE OUT or
"headphone out" jack of any external audio source to the AUDIO
IN jack. Audio from an external source (CD, radio, tape or PC) can
be recorded to the unit's memory without using the unit's
integrated CD.
Adding Additional Memory
Configuration
The OHP 5000 comes standard with 8 minutes of flash memory.
Memory can be expanded to 16, 24 or 32 minutes by adding
memory modules in 8-minute increments. Memory modules can be
placed into 3 available memory expansion slots located under the
memory expansion access panel door.
Installation
1. Turn power switch to OFF position.
2. Open player lid.
3. Remove memory expansion access panel door located left of the
CD drive.
4. Carefully insert the 24-pin memory module chip in an open
expansion slot (beginning at the top of the unit).
5. Turn power switch to ON position.
LCD will display the additional memory in the MEM AVAIL counter.

56
OHP 5000 User ManualOHP 5000 User Manual
Operation (cont'd)
Settings
External Recording
1. Insert 3.5 mini plug into the jack marked AUX IN.
2. Press the REC button to begin recording.
3. Begin playback of your external source.
4. When finished, press REC button again to stop recording.
OPERATION -- Once REC button is pressed, the unit will begin
recording the content of external source audio into the unit's digital
memory. During the recording process, the audio being recorded to
memory will be heard through the speaker.
NOTE: You will not be able to record audio from the CD autoloader
with the cable plugged into the AUX IN jack.
Impedance Switch
Location -- under cover, right side of unit below SPEAKER switch
Operation -- Most telephone systems prefer an 8 ohm output. If
you are working with an older phone system, the 600 ohm setting
may be preferable.
Speaker Switch
Location -- under cover, right side of unit above IMPEDANCE switch
Operation -- turn to "ON" position to listen to program playing from
digital memory. Audio being recorded plays through speaker, regardless
of speaker switch position. Speaker switch position has no effect on
AUDIO OUT playback.
Volume Control
Location -- rear panel
Operation -- controls output level of AUDIO OUT jack. To adjust, turn
control knob clockwise to increase volume. Set proper volume level by
calling in from a phone close to the unit (or cell phone) and having your
call placed on hold.
Power Switch
Location -- rear panel
Operation -- turns power on or off. When power is on, LCD is illuminated.
Other Functions
Remote Trigger
Location -- rear panel
Connection -- 2.5 mm mini jack
Operation -- by connecting a momentary switch to this jack, the
unit will play audio content from memory when triggered.
Content will play through once and then reset, ready for next
trigger sequence.
Auxiliary In
Location -- rear panel next to TRIGGER jack
Connection -- 3.5 mm mini jack
Operation -- connect audio cable from the LINE OUT or
"headphone out" jack of any external audio source to the AUDIO
IN jack. Audio from an external source (CD, radio, tape or PC) can
be recorded to the unit's memory without using the unit's
integrated CD.
Adding Additional Memory
Configuration
The OHP 5000 comes standard with 8 minutes of flash memory.
Memory can be expanded to 16, 24 or 32 minutes by adding
memory modules in 8-minute increments. Memory modules can be
placed into 3 available memory expansion slots located under the
memory expansion access panel door.
Installation
1. Turn power switch to OFF position.
2. Open player lid.
3. Remove memory expansion access panel door located left of the
CD drive.
4. Carefully insert the 24-pin memory module chip in an open
expansion slot (beginning at the top of the unit).
5. Turn power switch to ON position.
LCD will display the additional memory in the MEM AVAIL counter.

74
Operation
Playback
Playing Audio Stored in Memory
By default, the unit is always in "playback" mode. When unit is playing,
the LCD will display a running time and the segments on the speaker icon
will move.
Playback After Power Loss
If power to the unit is lost, the unit will resume playback as soon as power
is reapplied. The unit retains its recorded content after power loss.
Recording
Recording Single-Track CDs
1. Open cover
2. Insert CD
3. Close cover
OPERATION – Once cover is closed, the unit will automatically begin
recording the content of the track into the unit’s digital memory. During
the recording process, the contents of what is being recorded to memory
will be heard through the speaker. Unit automatically switches over to
"playback" mode when recording is complete.
Recording Multi-Track CDs
1. Open cover
2. Insert CD
3. Close cover
4. Use the "track search" buttons to navigate to the desired track.
5. Press the SELECT button (to deselect a track, press SELECT button again)
6. Repeat steps 4 and 5 until you have selected all desired tracks or have
used the unit’s available memory.
7. Press the REC button to begin recording.
OPERATION – Once "record" button is pressed, the unit will begin
recording the selected tracks into the unit’s digital memory. During the
recording process, the audio being recorded to memory will be heard
through the speaker. Unit automatically switches over to "playback" mode
when recording is complete.
Previewing a track on a CD
1. Use buttons to navigate to a track
2. Press "PREVIEW" button to start preview
3. Press "PREVIEW" button again to stop preview
OHP 5000 User ManualOHP 5000 User Manual
HoldTracks Audio CD
Light Contemporary
Classical
Bright Jazz
Easy Country
Restoring or Updating Player's Original Audio Content
Included with your OHP 5000 unit is a multi-track audio CD
with a choice of
eight different styles. By using this
audio CD you can change or restore the original
audio that came prerecorded with the unit. Each
track is approximately 7 minutes and 30 seconds
in length.
Music Choices
1. Light Contemporary (originally recorded in player)
2. Classical
3. Bright Jazz
4. Easy Country
5. Corporate
6. Soft Jazz
7. Acoustic Piano
8. Holiday
Recording from the HoldTracks™ Audio CD
1. Open cover
2. Insert CD
3. Close cover
4. Use the "track search" buttons to navigate to the desired track.
5. Press the SELECT button (to deselect a track, press SELECT button again)
6. Repeat steps 4 and 5 until you have selected all desired tracks or have
used the unit’s available memory.
7. Press the REC button to begin recording.
OPERATION – Once "record" button is pressed, the unit will begin
recording the selected tracks into the unit’s digital memory. During the
recording process, the audio being recorded to memory will be heard
through the speaker. Unit automatically switches over to "playback"
mode when recording is complete.

displayed when audio is
being recorded to memory
Record Mode Indicator
displayed when unit
is playing
Playback Indicator
displays available
recording time during
programming
Memory Available
plays the selected
audio track
PREVIEW
navigates forward and backward
through tracks on the CD
TRACK SEARCH
used to inmate recording
from multi-track CD
RECORD
designates the current
track for recording
SELECT
turns speaker on/off
SPEAKER
allows selection between 8
or 600 ohm output
IMPEDANCE
remove door to add memory modules
for additional recording time
MEMORY EXPANSION
ACCESS PANEL
displays CD track length
or running time when in
"play" mode
Track Indicator
displayed when a track
is selected for recording
Track Select Indicator
displays CD track
number during
programming
Track Number
LCD Display
Player Controls
38
Controls & Functions
OHP 5000 User ManualOHP 5000 User Manual
Warranty
Limited Warranty
On-Hold Plus warrants this product to be free from manufacturing defects in material
and workmanship under normal use and conditions for a period of 3 years from date of
original purchase in the United States.
Should service be necessary under this warranty for any reason due to manufacturing
defect during this 3-year period from date of original purchase, On-Hold Plus will either
repair the unit or replace it with a reconditioned unit at no charge.
You may return the unit to On-Hold Plus at the address listed below.
• Pack the unit in a well-padded, heavy, corrugated box.
• Enclose proof of purchase.
• Enclose your check or money order payable to On-Hold Plus in the amount of $10.00
to cover shipping and handling costs.
• Ship the unit prepaid via UPS or parcel post (insured).
Note: This warranty is void if the product is:
(a) Damaged through negligence, misuse, abuse, or accident.
(b) Modified in any way.
(c) Damaged because it is improperly connected to the equipment of other
manufacturers.
This warranty does not cover:
(a) Damage to equipment not properly connected to the product.
(b) Costs incurred in the shipping of the product to On-Hold Plus.
(c) Damage or improper operation of unit caused by customer abuse, misuse, negligence,
or failure to follow operating instructions provided with the product.
(d) Ordinary adjustments to the product which can be performed by customer as
outlined in the owner's manual.
(e) Damage to compact discs.
THIS WARRANTY IS NON-TRANSFERABLE AND APPLIES ONLY TO THE ORIGINAL
PURCHASER AND DOES NOT EXTEND TO SUBSEQUENT OWNERS OF THE PRODUCT. ANY
APPLICABLE IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY
ARE LIMITED IN DURATION TO A PERIOD OF THE EXPRESS WARRANTY AS PROVIDED
HEREIN BEGINNING WITH THE DATE OF ORIGINAL PURCHASE AT RETAIL AND NO
WARRANTIES, WHETHER EXPRESS OR IMPLIED, SHALL APPLY TO THIS PRODUCT
THEREAFTER. On-Hold Plus MAKES NO WARRANTY AS TO THE FITNESS OF THE PRODUCT
FOR ANY PARTICULAR PURPOSE OR USE.
UNDER NO CIRCUMSTANCES SHALL On-Hold Plus BE LIABLE FOR ANY LOSS, DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE USE OF THIS PRODUCT.
THIS WARRANTY IS VALID ONLY IN THE UNITED STATES OF AMERICA. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS. HOWEVER, YOU MAY HAVE OTHER RIGHTS WHICH
MAY VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW LIMITATION ON
IMPLIED WARRANTIES OR EXCLUSION OF CONSEQUENTIAL DAMAGE. THEREFORE THESE
RESTRICTIONS MAY NOT APPLY TO YOU.

OHP 5000 User Manual
9
OHP 5000 User Manual
2
Set-up
Plug AC adapter into wall outlet.
Plug AC adapter cable into jack marked "DC12V".
Plug "Connector Cable" to "AUDIO OUT" jack.
Plug other end of "Connector Cable" into phone system's music-on-hold
(moh) input jack. NOTE: If the jack cannot be located, contact phone
vendor for information.
Connection to Standard Analog or KSU-less Phones
For connection to standard analog or KSU-less phones, an MOH 500i
analog adapter module card is required.
The MOH 500i module card connects internally to the OHP 5000 and
provides music-on-hold capability to standard analog and KSU-less
phones. The MOH 500i interconnection cables are accessed by removing
the steel plate on the rear panel.
For specific connection information, please see instructions included with
the MOH 500i.
TRIGGER
12V DC
POWER
ON
OFF
AUX IN AUDIO OUTVOLUME
music-on-hold
input
PBX or Key
System
1
2
3
4
Connection to PBX or KEY phone systems
FCC Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. The unit
may malfunction when there is radio interference appeared on the power line/signal line. The unit will revert to normal operation when the
interference stops. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this
equipment.
Precautions
Safety
As the laser beam used in this compact disc player is harmful to the eyes, do not attempt to disassemble the casing. Refer servicing to
qualified personnel only. Do not put any foreign objects in the safety slot inside the disc compartment. If you do so, the laser beam may
come out when the lid is opened. Do not put any foreign objects in the DC IN 6V (external power input) jack. Should any solid objects or
liquid fall into the unit, disconnect the power supply and have the unit checked by qualified personnel before operating it any further.
Operation
Since the CD system offers a wide dynamic range, the peaks of the high level inputs are recorded with high fidelity, and the noise level is very
low. Do not turn up the volume while listening to a part of the disc with no audio signals or very low level inputs. If you do so, the speakers
may be damaged when the peak level of the sound is played. The lens on the disc table should be kept clean. Do not touch the lens or poke
at it. If you do so, the lens may be damaged and the unit will not operate properly.
Installation
Never install the unit where it would be subjected to:
- heat sources such as radiators or air ducts.
- direct sunlight.
- excessive dust.
- moisture or rain.
- mechanical vibration or shock.
- unleveled surface.
• When the unit is used with an AC power adapter, do not wrap the unit in a cloth, blanket, etc. If you do so, the temperature inside and
outside the unit may rise considerably, resulting in malfunctioning of the unit or serious accidents.
• If the unit is brought directly from a cold to a warm location, or is placed in a very damp room, moisture may condense on the lens inside
the unit. Should this occur, the unit will not operate. In this case, remove the disc and leave the unit in a warm place for several hours until
the moisture evaporates.
• For the unit to operate at its best, it should not be subjected to temperatures below 5˚C (41˚F) or above 35˚C (95˚F).
Warnings
• Before operating the unit, please read this manual thoroughly and retain it for future reference.
• To prevent fire or shock hazard, do not expose the unit to rain or moisture. To avoid electrical shock, do not open the cabinet. Refer
servicing to qualified personnel only.
• The use of optical instruments with this product will increase eye hazard.
Care & Maintenance
Cleaning -- Do not use volatile chemicals on this unit. Clean by lightly wiping with a soft cloth.
Cleaning the CD -- If the CD skips or will not play, the disc may need to be cleaned. Before playing, wipe the disc from the center out with a
cleaning cloth. After recording CD into memory, store the CD in its sleeve.
Handling the Disc -- Only touch the CD on the edges to avoid fingerprints on its surface.
CD Player Lens -- Do not touch the CD lens with your finger or any other material. If there is dust on the lens, blow lightly or use a camera
lens blower brush.
Information
Your purchase includes a perpetual license for unlimited use, on a single telephone system, of the
music content provided with this system, as well as the content which was recorded into the
playback unit at the factory.
NO ADDITIONAL ROYALTIES ARE DUE TO ON-HOLD PLUS OR ANY OTHER THIRD-PARTY MUSIC
LICENSING AGENCY.
For complete copy of the licensing agreement go to www.intellitouch.com/music_license.html
Royalty Free Music Content License

OHP 5000 User Manual
1
Supplied Accessories
OHP 5000 Features
Connector Cable AC Adapter HoldTracks™
Audio CD
Digital flash memory - design retains music/message content even during power
loss...unit ships with preloaded audio.
Integrated CD mechanism
- quickly and easily record high quality audio. CD media is
easy and inexpensive to duplicate and distribute.
CD Autoload - drop in a CD with a single track, close the lid, and the unit
automatically records the content.
Multi-Track Programmable - drop in a multi-track CD and choose which tracks and
in what order to record.
LCD Control Panel - displays program length, time remaining in unit's memory, and
unit's status.
Trigger switch - unit can be triggered to start program content from the beginning
with an external trigger switch.
HoldTracks Audio CD - choose new, royalty-free music from a prerecorded audio CD
featuring a variety of music styles.
MessageStudio Software Compatible - works with award-winning
MessageStudio software (available separately) which allows user to create new on-
hold audio content on a PC and record directly into OHP 5000's digital memory.
External Recording Capability - audio input allows user to record from any
external audio source.
Built-In Monitor Speaker - allows user to monitor sound with the flip of a switch.
Wall Mountable - unit can be mounted, played, and recorded in a vertical position.
3-year warranty
OHP 5000 User Manual
10
Notes:
Light Contemporary
Classical
Bright Jazz
Easy Country

User Manual
Before using this unit, please read these operating instructions carefully.
Afterwards, keep them handy for future reference.
OHP 5000 User Manual Cover v.3 9/03
OHP 5000
On-Hold Audio Player/Recorder
CD Autoload System
FLASH MEMORY
DIGITAL
On-Hold Plus and MessageStudio are registered trademarks of IntelliTouch Communications. ©2000 IntelliTouch Communications. All rights reserved.
No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of IntelliTouch Communications.
800-839-7277
www.intellitouch.com