Miele W 2819i User manual

Operating instructions
for Washing machine
W 2819i
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time. M.-Nr. 09 147 050
en-GB

Disposal of the packing
material
The transport and protective packing
has been selected from materials which
are environmentally friendly for disposal
and should be recycled.
Ensure that any plastic wrappings,
bags etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation!
Disposal of your old machine
Electrical and electronic machines
often contain materials which, if
handled or disposed of incorrectly,
could be potentially hazardous to
human health and to the environment.
They are, however, essential for the
correct functioning of your machine.
Please do not therefore dispose of it
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre or contact your Dealer for
advice. Ensure that it presents no
danger to children while being stored
for disposal.
Caring for our environment
2

Caring for our environment .........................................2
Warning and Safety instructions .....................................6
Operating the washing machine.....................................10
Control panel .....................................................10
Before using for the first time.......................................12
Washing environmentally and economically ..........................13
Energy and water consumption ....................................13
Detergent .....................................................13
How to wash correctly.............................................14
Extra quiet.....................................................16
Spinning ........................................................19
Final spin speed ..................................................19
Delay start.......................................................20
Programme chart .................................................21
Extras ..........................................................24
Garment care label symbols ........................................25
Programme sequence .............................................26
Changing the programme sequence .................................28
Cancelling a programme ............................................28
Interrupting a programme ...........................................28
Changing a programme ............................................28
Adding or removing laundry after a programme has started ................29
Safety lock .......................................................29
Detergent .......................................................30
The correct detergent ..............................................30
Water softener ....................................................32
Washing with several components ....................................32
Fabric conditioners and liquid starch ..................................33
Automatic dispensing of fabric conditioner or liquid starch to laundry
at the end of a programme ........................................33
Adding fabric conditioner or starch separately ........................33
Colour run and dye removers/dyes ....................................33
Cleaning and care ................................................34
Cleaning the drum (Hygiene info) .....................................34
External casing and fascia panel .....................................34
Cleaning the detergent dispenser drawer...............................34
Cleaning the filter in the water inlet ....................................36
Contents
3

Problem solving guide ............................................37
The programme does not start .......................................37
The following fault messages appear in the display and the programme stops. . 38
The following fault messages appear in the display at the end of the programme . . 39
General problems .................................................40
An unsatisfactory wash result ........................................41
The drum door does not open when you press the Door button..............42
Opening the drum door in the event of a blocked drain outlet
and/or power failure................................................43
After sales service ................................................46
Future updates (PC) .............................................46
Guarantee .....................................................46
Optional spare parts and accessories ...............................46
Installation and connection ........................................47
Front view........................................................47
Rear view ........................................................48
Installation surface.................................................49
Installing the washing machine ....................................49
Removing the transit fittings .........................................49
Re-fitting the transit bars ............................................51
Levelling the machine ..............................................52
Screwing out and adjusting the feet .................................52
Washer-dryer stack..............................................52
Building under a continous worktop / in a kitchen run .....................53
Matching the fascia panel to the height of adjacent drawer fronts ............54
Spacer bars ...................................................54
Removing the spacer bars ........................................54
Fitting the front panel ...............................................55
Front panel dimensions ..........................................55
Fitting the front panel ............................................55
Fitting a door front panel made by another manufacturer...................56
Preparing the front panel .........................................56
Preparing the fixing points ........................................57
Fitting a plinth facing ...............................................58
The Miele water protection system ....................................59
Connection to the water supply .......................................60
Connection to the drainage system....................................61
Electrical connection U.K. ...........................................62
Contents
4

Consumption data ................................................63
Notes for test institutes: ..........................................63
Technical data ...................................................64
Programmable functions...........................................65
To access programmable functions .................................65
To select a programmable function .................................65
To alter a programmable function ..................................65
To come out of programmable functions .............................65
Language !......................................................65
Water plus .......................................................66
Gentle action .....................................................66
Suds cooling .....................................................66
Code ...........................................................67
Temperature unit ..................................................68
Buzzer ..........................................................68
Keypad tone .....................................................68
Brightness .......................................................68
Contrast .........................................................68
Standby display ...................................................69
Memory .........................................................69
Anti-crease.......................................................69
Optional accessories..............................................70
CareCollection ....................................................70
Contents
5

This washing machine conforms to
current safety requirements.
Inappropriate use can, however,
lead to personal injury and damage
to property.
To avoid the risk of accidents and
damage to the washing machine,
please read these instructions
carefully before using it for the first
time. They contain important
information on its installation, safety,
use and maintenance.
Keep these instructions in a safe
place and ensure that new users are
familiar with the content. Pass them
on to any future owner.
Correct application
~This washing machine is not
designed for commercial use. It is
intended for use in domestic
households and in similar working and
residential environments such as:
–Shops
–Offices and showrooms
and by residents in establishments
such as
–Hostels and guest houses
~This washing machine is not
intended for outdoor use.
~It must only be used as a domestic
appliance to wash items which are
specified by the manufacturer as being
washable on the care label.
Any other usage is not supported by
the manufacturer and could be
dangerous. Miele cannot be held liable
for damage resulting from incorrect or
improper use or operation of the
washing machine.
~This washing machine is not
intended for use by persons (including
children) with reduced physical,
sensory or mental capabilities, or lack
of experience and knowledge, unless
they are supervised whilst using it or
have been shown how to use it by a
person responsible for their safety.
Safety with children
~Keep children away from the
washing machine at all times. It is not a
toy! To avoid the risk of injury do not
allow children to play on or near it or to
play with its controls. Supervise
children whilst you are using it.
~Older children may only use the
washing machine if its operation has
been clearly explained to them and
they are able to use it safely,
recognising the dangers of misuse.
Warning and Safety instructions
6

Technical safety
~Before setting up the washing
machine, check it for any externally
visible damage.
Do not install or use a damaged
washing machine.
~Before connecting the washing
machine, ensure that the connection
data on the data plate (voltage and
connected load) match the mains
electricity supply. If in any doubt,
consult a qualified electrician.
~The electrical safety of this washing
machine can only be guaranteed when
continuity is complete between it and
an effective earthing system which
complies with current local and national
safety regulations. It is most important
that this basic safety requirement is
present and regularly tested, and
where there is any doubt the household
wiring system should be inspected by a
qualified electrician. The manufacturer
cannot be held liable for the
consequences of an inadequate
earthing system (e.g. electric shock).
~Do not connect the washing
machine to the mains electricity supply
by an extension lead. Extension leads
do not guarantee the required safety of
the appliance (e.g. danger of
overheating).
~Faulty components must only be
replaced by genuine Miele original
spare parts. Only when these parts are
fitted can the safety standards of the
machine be guaranteed.
~Unauthorised repairs could result in
unforeseen dangers for the user, for
which Miele cannot accept liability.
Repairs should only be undertaken by a
Miele approved service technician.
Ensure current is not supplied to the
machine until after maintenance or
repair work has been carried out.
~If the connection cable is faulty it
must only be replaced by a Miele
approved service technician to protect
the user from danger.
~In the event of a fault or for cleaning
purposes, the washing machine is only
completely isolated from the electricity
supply when:
– it is switched off at the wall socket
and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn, or the
screw-out fuse is removed (in
countries where this is applicable).
~This washing machine must only be
connected to the on-site water supply
using a new hose kit. Old hoses must
not be re-used.
~In countries where there are areas
which may be subject to infestation by
cockroaches or other vermin, pay
particular attention to keeping the
machine and its surroundings in a
clean condition at all times. Any
damage which may be caused by
cockroaches or other vermin will not be
covered by the guarantee.
Warning and Safety instructions
7

~This appliance must not be used in
a non-stationary location (e.g. on a
ship).
~Do not make any alterations to the
washing machine, unless authorised to
do so by Miele.
Correct use
~Do not install your washing machine
in rooms where temperatures below
freezing may occur. Frozen hoses may
burst or split. The reliability of the
electronic control unit may be impaired
at temperatures below freezing point.
~Before using the washing machine
for the first time, check that the transit
bars at the rear of the machine have
been removed (see section on
"Installation and connection"). During
spinning, a transit bar which is still in
place may result in damage to both the
machine and adjacent furniture or
appliances.
~Turn off the stopcock if the machine
is to be left for any length of time (e.g.
holiday), especially if there is no floor
drain (gully) in the immediate vicinity.
~Flooding danger.
If hooking the drain hose into a wash
basin, check that the water can drain
off quickly enough to prevent the sink
from overflowing. Make sure the drain
hose is secure, so that the force of the
water flowing out of the hose does not
dislodge it.
~Take care to ensure that foreign
objects (e.g. nails, pins, coins, paper
clips) do not find their way into the
machine with the laundry. These may
damage components of the machine
(e.g. suds container, drum), which in
turn can result in damage to the
laundry.
Warning and Safety instructions
8

~If the correct amount of detergent is
dispensed, the machine should not
need to be descaled. If, however, you
do wish to descale the machine only
use proprietary non-corrosive descaling
agents and strictly observe the
instructions on the packaging. A
special descaling agent is available to
order from the Miele Spare Parts
Department or via the internet on
www.miele-shop.com.
~Textiles which have been
pre-treated with solvent based cleaning
agents must be thoroughly rinsed in
clean water before being washed in the
machine.
~Never use solvent based cleaning
agents, e.g. those containing benzene,
in this machine, as this may result in
damage to component parts and create
toxic fumes. Such agents also pose a
fire and explosion hazard.
~Never use solvent based cleaning
agents, e.g. those containing benzene,
to clean the outside surfaces of this
machine. They can cause damage to
plastic surfaces.
~Only use dyes specified by the
manufacturer as being suitable for use
in a domestic washing machine. Always
observe the manufacturer's instructions
carefully.
~Colour run and dye removers
contain sulphur compounds which can
cause damage such as corrosion. Do
not use these products in this machine.
~If detergent comes into contact with
the eyes, rinse them thoroughly with
lukewarm water immediately. If
swallowed, seek medical assistance
immediately and retain the packaging
or label for reference. Those with skin
problems or sensitive skin should avoid
their skin coming into contact with
detergent.
~Only remove laundry from the
washing machine once the drum has
stopped turning. Reaching into a
moving drum is extremely dangerous
and could result in injury.
Accessories
~Accessory parts may only be fitted
when expressly approved by Miele. If
other parts are used, guarantee,
performance and product liability
claims will be invalidated.
Miele cannot be held liable for
damage caused by non-compliance
with these Warning and Safety
instructions.
Warning and Safety instructions
9

Control panel
aExtra option buttons
Various extra options can be added
to the washing programmes.
bDisplay
See the following page for more
information.
cDelay start button
For delaying the start time of a
programme.
dTemperature button
For selecting a temperature.
eSpin speed button
For selecting the final spin speed or
e(Rinse hold) or No .(Without
spin).
fPC / Optical interface
This is used by service technicians
to run diagnostic checks on your
machine and can also be used to
update programming data in the
future.
gStart/Stop button
For starting the programme selected
and cancelling a programme once it
has started.
hProgramme selector
For selecting a programme. The
indicator light next to the selected
programme will come on. The
programme selector can be turned
clockwise or anti-clockwise.
iKbutton
For switching the washing machine
on and off.
To save energy, the washing
machine will switch itself off
automatically 15 minutes after the
end of the programme/anti-crease
phase or after being switched on if
no other selection is made.
jDoor button
Opens the machine door.
Operating the washing machine
10

The following are selected via the
display:
– wash temperature
– spin speed
– delay start
– cancellation of a programme
– safety lock
– programmable functions
The display also shows:
–the programme duration
–the programme sequence
Programme duration
After the start of a programme, the
estimated programme duration will
appear in the display in hours and
minutes.
When delay start is being used, the
programme duration will appear after
the delay start time has elapsed.
During the first 8 minutes the washing
machine measures how much water is
being absorbed by the laundry and
uses this to calculate the load. The
programme duration may be longer or
shorter depending on this absorbency
rate.
Delay start
The delay start time selected will
appear in the display.
After the Start/Stop button has been
pressed, the delay start time will start
counting down. If the delay start time is
more than 10 hours, it will count down
by the hour. If it is less than 9 hours and
59 minutes it will count down minute by
minute.
Once the delay start time has elapsed,
the programme begins and the
estimated programme duration shows
in the display.
Programmable functions
The programmable functions can be
used to tailor washing programmes to
suit your individual requirements. In
programming mode, the display will
show the function selected.
Operating the washing machine
11

Before using the machine for the first
time ensure that it is correctly
installed and connected. See
"Installation and connection". Also
check that the drain filter is securely
tightened to prevent the risk of water
leaks during use.
This washing machine has
undergone a thorough functional test
in the factory and there will be some
residual water in the drum from this
process.
For safety reasons, spinning is not
possible until the machine has been
prepared for using for the first time. To
activate the spinning function you must
run a wash programme without laundry
and without detergent.
Using detergent could result in an
excessive build-up of foam.
This also activates the ball valve. The
ball valve prevents detergent escaping
from the suds container into the sump
during a wash programme, thus making
maximum use of the detergent.
^Press the Kbutton in.
If the washing machine is being
switched on for the first time, the
welcome screen will appear.
The welcome screen will appear in
the display every time the machine is
switched on until a programme
lasting longer than 1 hour has been
completed.
Setting the language
You will be asked to select the
language you require for the display. It
is possible to change the language at
any time via the programmable
functions.
!deutsch
^If the language shown is not the one
you want, select the language you do
want by turning the programme
selector. Confirm your selection by
pressing the Start/Stop button.
Reminder to remove transit bars
To avoid the risk of damage, the
transit bars must be removed before
the machine is used for the first time.
See "Installation and connection" for
instructions on how to do this.
^After removing the transit bars (if this
has not already been done by your
fitter), press the Start/Stop button.
Running your first programme
Run the Cottons 60°C programme
without any laundry and without
detergent.
^Open the stopcock.
^Press the Start/Stop button.
^At the end of the programme switch
the machine off.
The machine is now ready for use.
Before using for the first time
12

Energy and water consumption
–Water consumption and energy
usage are determined by the size of
the load.
To make the most out of your
machine, load the maximum dry load
for the programme you are using.
–When smaller amounts of laundry are
washed, the automatic load
recognition system will reduce the
amount of water, time and energy
used. This may mean that the time
left shown in the display is adjusted
during the course of the wash
programme.
– Use the Express 20 programme for
small loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g
20°C). Washing using lower
temperature settings will save
energy.
– To maintain the hygiene of the
washing machine carry out a hot
wash (60°C or above) using powder
detergent at regular intervals. The
Hygiene info message will appear in
the display to remind you to carry out
a hot wash.
Detergent
–Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
–Adjust the dosage to the degree of
soiling of the laundry.
–Reduce the amount of detergent with
smaller loads (approx. 1/3less than
the amount recommended can be
used when washing a half load).
Choosing the correct extra option
(Short, Pre-wash and Pre-wash +
soak)
Select:
– A wash programme together with the
Short extra option for light to normal
soiling where there are no obvious
marks.
– A wash programme without any extra
options for normal to heavy soiling
with visible staining.
–A wash programme together with the
Pre-wash + Soak extra option for
very heavily soiled laundry.
–The Pre-wash extra option for laundry
with large amounts of dirt (e.g. dust,
sand).
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
Washing environmentally and economically
13

Brief instructions
The headings numbered A,B,C,...
show the operating sequence and can
be used as brief instructions.
ASort the laundry
^Empty all pockets.
,Foreign objects (e.g. nails,
coins, paper clips, etc.) can cause
damage to garments and
components in the machine.
^Badly soiled areas, stains etc. should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft colourfast cloth. Do not rub!
Badly soiled areas can be pre-treated
with liquid detergent, stain removers
etc. first, following the manufacturer's
instructions. With particularly stubborn
stains ask your dry cleaner for advice.
,If you use a solvent-based clean-
ing agent (e.g. one containing ben-
zene) to pre-treat a stain, make sure
that any plastic parts (e.g. buttons)
are protected, and that the cleaning
agent is rinsed off before washing the
garment in the machine.
,Do not use solvent-based
cleaning agents in or on this machine.
^Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Dark textiles often contain excess dye
and should be washed separately
several times before being included in
a mixed load. Always wash whites and
coloureds separately.
– Curtains: Remove lead weights first
or place in a laundry bag.
–Underwiring and collar stiffeners:
Any loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
–Knitted garments, trousers and
jeans, T-shirts and sweat shirts: Turn
inside out, if recommended by the
manufacturer.
–Close any zips, fasten hooks and
eyes etc before washing.
–Fasten duvet covers etc. to prevent
small items from being rolled up
inside them.
Do not wash any items in this machine
which are specified by the
manufacturer as not washable on the
care label. (hsymbol)
How to wash correctly
14

BSwitch on the washing machine
CLoad the drum
^Press the Door button to open the
drum door.
^Unfold the laundry and load loosely
into the drum. Mixing both large and
small items gives better wash results
and also helps distribute the load
evenly during spinning.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this causes creases and reduces
cleaning efficiency.
Make sure that no items are caught
between the drum door and seal.
^Shut the door with a gentle swing.
DSelect a programme
^Turn the programme selector
clockwise or anti-clockwise to the
required programme. The
programme indicator light for the
programme selected will come on.
ESelect a temperature / spin speed
The suggested temperature and/or spin
speed can be changed.
2:59 60° 1400
^Press the Temperature button to alter
the temperature and press the Spin
speed button to alter the spin speed.
How to wash correctly
15

FSelect an extra option(s)
^Select an extra option by pressing
the appropriate button. The relevant
indicator light will come on to show
which extra option has been
selected.
Not all the extra options are suitable for
use with every programme.
You can only select extra options which
are compatible with the programme
being used.
Short
For light to normal soiling with no visible
staining.
The duration of the main wash is
reduced.
Water plus
The water level in the main wash and
the rinses will be increased if the Water
plus option is selected.
However, you can select other settings
for Water plus. These are described in
"Programmable functions".
Pre-wash +
The Pre-wash+button is used for
activating the Pre-wash option on its
own as well as a Pre-wash with an
additonal soak time of one or two hours.
Press the button:
x 1 = Pre-wash
x 2 = Pre-wash+1hsoak
x 3 = Pre-wash +2 h soak
x 4 = No options selected
Extra quiet
If using your washing machine during
quiet periods, you can reduce the noise
levels even more.
The machine will activate the Rinse
hold (e) option and not spin if the
Extra quiet option is selected. The
programme duration is longer.
To deactivate Rinse hold
^Use the Spin speed button to select
the spin speed you want.
By using Delay start you can make
sure the final spin occurs outside
quiet periods in the home.
How to wash correctly
16

GSelect Delay start (if required)
The start of a programme can be
delayed from 30 minutes up to 24
hours, allowing you to make use of
night-time economy electricity rates, for
example.
See "Delay start" for more information.
HAdd detergent
It is important to dispense the correct
amount, because... . .
. . . too little detergent results in:
–Laundry not getting properly clean
and with time it may become grey
and hard to the touch.
– Greasy particles clinging to the
laundry.
– Limescale deposits on the heater
elements.
. . . too much detergent results in:
– Excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
–Higher water consumption (an
additional rinse cycle will
automatically switch in).
–A burden to the environment.
^Pull out the detergent drawer and
add detergent to the compartments
as follows:
i
Detergent for the pre-wash (divide
the total recommended amount as
follows: add 1/3to compartment i
and 2/3to compartment j)
j
Detergent for the main wash,
including Soak if selected
§
Fabric conditioner or liquid starch
^Close the detergent drawer.
See "Detergent" for further information.
How to wash correctly
17

IStart the programme
^Press the flashing Start/Stop button.
If a delay start time has been selected,
then this will count down in the display.
At the end of the delay start time or im-
mediately after the programme has
started (if no delay start time has been
selected) the estimated programme
duration will appear in the display.
During the first 8 minutes the machine
measures how much water is being
absorbed by the laundry. The
programme duration may be longer or
shorter depending on this absorbency
rate.
The programme sequence is also
shown in the display. The washing
machine shows you when each section
of the programme is reached.
JRemove the laundry when the
programme has finished
In the anti-crease phase after the
programme has finished, the following
will appear alternately in the display:
0:00 Anti-crease
and
0:00 Finish
^Press the Door button to open the
drum door.
The washing machine will switch off
automatically 15 minutes after the
end of the anti-crease phase. You will
need to press the Kbutton to switch
it back on again.
^Remove the laundry.
Check that all items have been
removed from the drum. Items left in
the drum could discolour other items
in the next wash or become
discoloured themselves.
^Check the folds in the door seal for
any small articles, e.g. buttons, which
might be lodged there.
^Switch the machine off with the
Kbutton.
^Close the drum door. Otherwise there
is the danger of objects being placed
inadvertently in the drum. If these
remained unnoticed and were
washed in the next load, they could
damage the laundry.
How to wash correctly
18

Final spin speed
You can reduce the final spin speed.
However, you cannot select a final spin
speed higher than that shown in the
chart above.
Rinse and interim spin
There is a spin after the main wash and
between the rinses. A reduction in the
final spin speed will also reduce the
interim spin speed. If a spin speed of
less than 700 rpm is selected for a
Cottons programme, an additional rinse
is introduced.
To omit the final spin (Rinse hold)
^Select the Rinse hold (e) setting
using the Spin speed button. The
laundry will not be spun and will
remain suspended in the final rinse
water. This reduces creasing if the
laundry is not going to be removed
from the drum immediately after the
end of the programme.
–To start the final spin:
The washing machine will display the
maximum spin speed possible. You
can select a spin speed lower than
this. Start the final spin by pressing
the Start/Stop button.
– To end the programme:
Press the Door button. The water will
drain away. Press the Door button
again to open the door.
To omit rinse and interim spin and
the final spin (No .)
^Select the No .setting using the
Spin speed button.
The laundry is not spun after the final
rinse. The water will drain away and the
machine will go straight into the
anti-crease stage.
With some programmes an additional
rinse is introduced if this setting is
selected.
Spinning
19
Programme rpm
Cottons 1400
Minimum iron 1200
Delicates 600
Woollens /1200
Proofing 1000
Express 20 1400
Dark garments / Denim 1200
Shirts 600
Intensive plus 1400
Spin 1400
Separate rinse/Starch 1200
Automatic plus 1200

Delay start allows you to choose when
you want the programme to start. The
start of a programme can be delayed
from 30 minutes up to a maximum of 24
hours, allowing you to make use of
night-time economy electricity rates, for
example.
Selecting delay start
^Press the Delay start button. The
following will appear in the display:
0:30 ,60° 1400
^Each press on the Delay start button
increases the delay start time:
– in 30 minute steps up to 10 hours,
– in 1 hour steps from 10 hours
upwards.
If you keep the Delay start button
pressed in, the time will continue to
count up to 24 hours.
Activating delay start
^Press the Start/Stop button to activate
delay start. The following will appear
in the display:
4:30 ,until start
After the delay start time has elapsed,
the washing programme will start and
the estimated programme duration and
the programme sequence will show in
the display.
Altering delay start
You can change the delay start time at
any time by pressing the Delay start
button.
Cancelling delay start before delay
start has been activated
^Press the Delay start button until
24 h appears in the display. Then
press the Delay start button again
briefly to cancel delay start.
If you cancel delay start after the delay
start time has started counting down,
the washing programme will start imme-
diately.
Delay start
20